
If the steering wanders or pulls, check for:
•an improperly inflated tire.
• uneven tire wear.
• loose or worn suspension components.
• loose or worn steering components.
• improper steering alignment.
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is pressed, your charge cord
may be plugged into the vehicle, or there may be a fault with the
associated electrical system. If this is the case, you must follow the
instructions in your instrument cluster display before your vehicle will
start.
If you cannot move the gearshift lever out of P (Park) with ignition on
and the brake pedal pressed, it is also possible that a fuse has blown or
the vehicle’s brake lamps are not operating properly. Refer to Fuses and
relays in theRoadside Emergencies chapter.
If your charge cord is not connected and there is not a fault with the
associated electrical system, the fuse is not blown and the brake lamps
are working properly, the following procedure will allow you to move the
gearshift lever from P (Park): 1. Apply the parking brake, turn the
ignition key to the off position and
remove the key.
2. Using a screwdriver (or similar tool),
carefully pry off and remove the
passenger side access cover. Remove the
fastener, then remove the console side
panel to expose the inside of the shifter
assembly.
262Driving
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Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERSThe hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
• Press the flasher control and all front and rear direction signals will
flash.
• Press the flasher control again to turn them off.
Note: With extended use, the flashers may run down your 12 volt
battery.
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4. Plug the power cable into the
12V power point in the vehicle.
5. Remove the warning sticker found on the canister and place it on the
top of the instrument panel or the center of the dash.
6. Note: Start the motor only if the vehicle is outdoors or in a
well-ventilated area.
7. Turn dial (1) counterclockwise to
the sealant position. Turn on the kit
by pressing the on/off button (2).
8. Inflate the tire to the pressure
listed on the tire label located on
the driver’s door or the door jamb
area.
Note: When the sealing compound is first added into the tire, the air
pressure gauge reading on the compressor unit may indicate a higher
value; this is normal and should be no reason for concern. The pressure
will drop after about 30 seconds of operation. The tire pressure has to be
checked with the compressor in the OFF position to get the correct tire
pressure reading.
Roadside Emergencies 293
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INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
• Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
• Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
• Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately.Damage may not be
covered by your warranty.
WARNING: Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
Cleaning 315
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OPENING AND CLOSING THE HOOD1. Inside the vehicle, pull the hood release handle
located under the instrument panel.
2. Go to the front of the vehicle and
locate the auxiliary latch located
under the front of the hood (left of
center) and then release it by
pushing the auxiliary latch to the
right.
3. Lift the hood and locate the prop rod on the passenger side of the
vehicle. Support the hood with the prop rod.
Maintenance and Specifications 319
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Vehicle identification number (VIN)The vehicle identification number is
located on the driver side
instrument panel.
Please note that in the graphic,
XXXX is representative of your
vehicle identification number.
The Vehicle Identification Number (VIN) contains the following
information: 1. World manufacturer identifier
2. Brake system / Gross Vehicle
Weight Rating (GVWR) / Restraint
Devices and their location
3. Make, vehicle line, series, body
type
4. Engine type
5. Check digit
6. Model year
7. Assembly plant
8. Production sequence number
XXXXXXXXXXXXXXXXX
Maintenance and Specifications 339
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C
Capacities for refilling fluids ....337
Cargo management system ......154
CD ................................................39
CD player ....................................74
CD voice commands ...................74
Cell phone use ............................13
Changing a tire .........................287
Child safety seats ......................212attaching with tether
straps .......................................219
in front seat ............................213
in rear seat ..............................213
LATCH .....................................216
recommendations ...................210
Child safety seats -
booster seats .............................221
Cleaning the touchscreen ..........51
Cleaning your vehicle engine compartment ..............313
instrument panel ....................315
interior .....................................316
plastic parts ............................314
washing ....................................312
waxing .....................................312
wheels ......................................313
wiper blades ............................314
Climate control (see Air
conditioning or Heating) ..........123
Climate voice commands .........111
Clock ..........................................101
Console ......................................140
Controls steering column ......................148
Coolant ......................................331 checking and adding ..............331 refill capacities ........................337
specifications ..........................337
Cruise control
(see Speed control) ..................146
Customer Assistance ................275 Ford Extended Service
Plan ..................................342, 345
Getting assistance outside
the U.S. and Canada ..............308
Getting roadside assistance ...275
Getting the service you
need .........................................304
Ordering additional owner’s
literature .................................310
Utilizing the
Mediation/Arbitration
Program ...................................308
D
Daytime running lamps
(see Lamps) ..............................129
Dipstick automatic transmission
fluid ..........................................334
Display settings .........................101
Doors central unlocking ....................161
Driving under special
conditions ..................................266 through water .........................274
E
Emergencies, roadside jump-starting ..........................299
End user license agreement ....356
Engine cleaning ...................................313
service points ..........................320
Index 375
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Engine fan .................................320
Event data recording ..................11
F
Fan, Engine Cooling .........318, 320
Fleet MyKey programming ......155
Floor mats .........................152, 154
Fluid capacities .........................337
Fuses ..................................278–279
G
Garage door opener ..................148
Gauges .........................................20
H
Hazard flashers .........................276
HD Radio™ .................................64
Headlamps .................................128aiming ......................................130
autolamp system .....................128
bulb specifications ..................134
daytime running lights ...........129
flash to pass ............................129
high beam ...............................129
replacing bulbs .......................135
turning on and off ..................128
Head restraints .........................173
Heated steering wheel ..............109
Heating heating and air conditioning
system .....................................123
Help ............................................108
High-voltage battery charging ...................................325 service disconnect ..................330
High-voltage shut off ................277
Hill start assist ..........................265
Homelink wireless control
system ........................................149
Hood ..........................................319
How to use voice commands .....56
I
Ignition .......................................252
Illuminated visor mirror ...........140
Infant seats
(see Safety seats) .....................212
Infotainment display ...................54
Instrument panel cleaning ...................................315
cluster ........................................16
lighting up panel and
interior .....................................130
Intelligent Access Key ..............155
Intelligent Access with push
button start ...............................164
J
Jack ............................................287 positioning ...............................287
storage .....................................287
Jump-starting your vehicle ......299
K
Keyless entry system autolock ...................................162
Keys ...........................................171 positions of the ignition .........252
376 Index
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