
Charging and Electrical SystemMessage Action / Description
Budget Set for xx mi (km) Displays when your budget is reset because you have reached your
charge point destination, or you no
longer have a charge point
destination identified through your
vehicle navigation system. Your
budget is set for the current
vehicle range estimate.
Doors MessageAction / Description
X Door Ajar Displays when the door listed is
not completely closed.
Liftgate Ajar Displays when the luggage
compartment is not completely
closed.
Hill Start Assist Message Action / Description
Hill start assist not available Displays when hill start assist is not available. Contact your
authorized dealer.
Keyless Vehicle / ImmobilizerMessage Action / Description
Starting System Fault This message is displayed when there is a problem with your
vehicle’s starting system. See your
authorized dealer for service.
Steering malfunction Service now Contact your authorized dealer.
Steering malfunction Stop safely Stop the vehicle in a safe place. Contact your authorized dealer.
Key Inside Vehicle Displays to remind you that the key is in the luggage compartment.
Refer toPush button start system
in the Driving chapter for more
information.
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ACCESSING AND ADJUSTING MODES THROUGH YOUR
INFOTAINMENT DISPLAY
The infotainment display (A) is located on the right side of your
instrument cluster. It allows you to view and make minor adjustments to
active modes without taking your hands off the wheel. For example:
•In entertainment mode, you can view what is now playing, change the
audio source, select presets and make some adjustments.
• In phone mode, you can accept or reject an incoming call.
• In navigation mode (if equipped), you can view the current route or
activate a route.
• In surplus mode, surplus (or status) is represented by either
butterflies or a gauge. The number of butterflies matches the current
surplus or status distance up to a maximum of sixteen butterflies. The
more efficiently you drive, the more butterflies (or higher status)
display, and vice versa. See Message centerin theInstrument Cluster
chapter for more information.
When you enter or turn off the vehicle, you have the opportunity to view
charging status, charge start and end times as well as the charging mode.
You can also switch your charging mode between Value Charge and
Charge Now. See Convenience charging with MyFord mobile in the
High Voltage Battery chapter.
A
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Improving Vehicle Drive Range
Your vehicle is equipped with a high voltage electric compressor and a
high voltage electric heater. You can increase your driving range by
minimizing the amount of energy expended to cool or heat the interior
during the drive.
•Press the brake pedal and power button while the vehicle is charging
to switch the climate control system on. This is beneficial because it
draws as much power as possible from the wall charge and not the
high voltage battery.
• Pre-condition the interior temperature during vehicle charging
reduces the battery energy use on the interior comfort and improves
range. See Convenience charging with MyFord mobile in the
Charging Your High Voltage Battery chapter.
• Hot and cold temperatures make your vehicle use more energy to
achieve and maintain a comfortable interior temperature. Park the
vehicle in the shade or in a parking structure when hot, and in a
garage when cold.
• Consider opening a window (or windows) to let fresh air circulate, if
weather conditions permit. Maximum energy savings can be achieved
by switching the climate system off. Do this only if conditions exist
for safe vehicle operation.
• Reduce fan speed.
• Set the AUTO temperature a couple degrees cooler than you normally
do on cold days and a couple degrees higher on hot days. Use the
heated seats on cold days to increase interior comfort.
• Switch the air conditioning system off in mild temperatures or low
humidity conditions.
• Defrost mode automatically turns the air conditioning on to
dehumidify the air, and cannot be switched off. If defogging or
defrosting is not necessary, select a non-defrost mode and disengage
air conditioning to extend vehicle range.
• Air conditioning and heating functions are automatically switched off
(unless in defrost mode) when driving distance to empty is zero miles
(zero km). The interior fan continues to operate, however.
Touchscreen Features
Your vehicle is equipped with a touchscreen system. You can access
climate features using the touchscreen and voice commands. Refer to
Touchscreen climate controls in theMyFord Touch chapter for more
information.
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braking is not available. During regenerative braking, the motor is spun
as a generator to create electrical current. This recharges the battery
and slows the vehicle. In effect, once the accelerator pedal is released,
the motor changes from an energy user to an energy producer.
When the accelerator pedal is released or the brake pedal is applied, the
brake controller automatically detects the amount of deceleration
requested and optimizes how much of the deceleration will be produced
by regenerative braking. The remaining portion is generated by standard
friction braking. When the battery is almost fully charged, the amount of
regenerative braking is limited to avoid overcharging, and the requested
deceleration is produced by standard friction braking alone.
Regenerative braking does not take the place of the standard friction
brakes; it only assists them. Regenerative braking has also been designed
to interact with the anti-lock brake system. Regenerative braking is
disabled when the anti-lock brake system is activated or the battery is
fully charged.
Brake Over Accelerator
In the event the accelerator pedal becomes stuck or entrapped, apply
steady and firm pressure to the brake pedal to slow the vehicle and
reduce motor power. If you experience this condition, apply the brakes
and bring your vehicle to a safe stop. Turn the motor off, shift to P
(Park) and apply the parking brake, and then inspect the accelerator
pedal for any interferences. If none are found and the condition persists,
have your vehicle towed to the nearest authorized dealer.
Parking brakeTo set the parking brake (1), pull
the parking brake handle up as far
as possible.
The BRAKE warning lamp will illuminate and will remain
illuminated until the parking brake is released.
To release, press and hold the button (2), pull the handle up slightly,
then push the handle down.
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Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability and may also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is required, the battery should only be
replaced with a Ford recommended replacement battery that matches
the electrical requirements of the vehicle.
Note: The clock and the preset radio stations must be reset once the
battery is reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
HIGH-VOLTAGE BATTERY
WARNING: This battery pack should only be serviced by an
authorized electric vehicle technician. Improper handling can
result in personal injury or death.
Your vehicle consists of various high-voltage components and wiring. All
of the high-voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange striped tape. Do not come in contact with these components.
No regular maintenance, other than regular charging is required.
The high-voltage battery system is a high-voltage, lightweight lithium-ion
battery system comprised of two individual packs. One pack is located in
the rear cargo area behind the second row seats, and the other is located
underneath the vehicle. The high-voltage battery system uses an advanced,
active liquid heating and cooling system to regulate high-voltage battery
temperature and help maximize high-voltage battery life.
LEAD
RETURN
RECYCLE
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CHARGING THE HIGH-VOLTAGE BATTERY
WARNING:Do not use the 120 volt convenience cord with an
extension cord or adapter.
WARNING: In Canada, do not use the 120 volt convenience cord
in commercial garages.
WARNING: This equipment has arcing or sparking parts that
should not be exposed to flammable vapors. This equipment
should be located at least 18 inches (80 mm) above the floor.
Charging Equipment
Note: Your vehicle comes equipped with a standard 120 volt
convenience cord located in your trunk storage compartment underneath
the carpeted panel. This allows you to charge the battery in your own
garage using a standard 120 volt household outlet. Using the standard
120 volt convenience cord takes up to 18–20 hours to completely charge
from an empty battery.
Ford recommends upgrading to the
optional 240 volt charging station
for faster more efficient charging.
Use of a 240 volt charging station
will take approximately 3–4 hours to
fully charge a empty battery.
Note: Your electrical source must meet certain requirements for the
high-voltage battery to charge. The AC outlet must be a three-prong
110-120 volt AC outlet that is properly grounded, 15–20 amps (or
greater), and in good condition. The line also must be dedicated, which
means that no other appliances should be connected to the same circuit.
If a dedicated circuit is not used, the circuit breaker could trip or open.
If a dedicated circuit is not available, contact a licensed professional
electrician for proper installation.
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Note:The vehicle must be in (P) park to charge the high-voltage battery.
Make sure that the 120 volt
convenience cord is completely
unwound before charging. Always
plug the cord into the AC outlet
before connecting the charging
coupler into the vehicle’s charge
port receptacle. The 120 volt
convenience cord inline control box
has three indicator lights that
represent the charging status;
power, charge and fault.
The charge port is located between the front left side door and front left
wheel well. There is an indentation located on the charge port door that
allows you to press to open and press to close the door.
Power (green light) — this indicator lights up when the cord is plugged
into the AC wall outlet.
Charge (green light) — Indicates status of charging:
• No light means the cord is not connected to the vehicle.
• Blinking light means that the charging is in process.
• Solid light means that the vehicle is connected but not charging.
Fault (red triangle light) — Lights up in case of a detected failure. No
charging is possible:
• Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
• Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
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Charge Port and Light Ring
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your battery while connected to a charge station or convenience cord.
The charge port light ring is divided into four quadrants that inform you
of the charge status.
There is a cord acknowledgement feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
You can use your keyfob to view the vehicles charge status at any time
by pressing the unlock button. The light ring will light up the
corresponding quadrant(s) so that the current state of the vehicles
charge can be determined. If the charge is below 25 percent the light
ring will not illuminate. Don’t forget to press the lock button on your
keyfob to re-lock the vehicle.
Different sequences of the light ring will represent the status of the
charge.
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