Page 90 of 116
Problem Probable Cause Possible Solution
•If you don’t press the
button be-
fore pronouncing a voice command, the
system will not activate voice recogni-
tion and therefore will not recognize
your voice commands
•If you don’t press the
/MAINbut-
ton to enter the Main Menu, it will not
be possible to manually access the
BLUE&ME™menu
•If after pressing the
/MAINbutton,
you don’t take action within approxi-
mately eight seconds, the system will
not respond to your key press
The mobile phone
prompts you to enter a
PIN number, but no
phone pairing proce-
dure was running•After you delete the pairing-related user
information on your mobile phone or
on the system, theBluetoothpairing
relationship between your mobile phone
andBLUE&ME™will no longer work•
Select option DELETE USERS on the system
and delete all users; then, pair the phone
again – see the section SETTING FUNCTIONS
- MANAGING USER DATA AND PHONE-
BOOK and also the section SETTING FUNC-
TIONS - PAIRING YOUR MOBILE PHONE
88 BLUE&ME™ User’s Manual
Page 91 of 116
Problem Probable Cause Possible SolutionWhen in close proximity of the car,
answering a phone call directly
using the mobile phone “answer”
button, will automatically activate
the hands-free communication
function (the caller ’s voice is
played through the car speakers)•Some types of mobile phones re-
quire you to set the phone to
choose between automatic incoming
call transfer to the system or non-
automatic incoming call transfer
(you will transfer the call using the
mobile phone keypad, as required)•Refer to your mobile phone owner ’s
manual to find out how to set up
the default location for phone audio
when a phone call is received
Pairing a paired mobile phone,
the display screen shows: Pair.
failed and the system says “Pair-
ing unsuccessful. Please try
again.”•Before re-pairing with a mobile
phone, information from the previ-
ous pairing onBLUE&ME™must
be deleted•Remember that the pairing proce-
dure will only need to be per-
formed once for your mobile phone.
After this procedure,BLUE&ME™
will automatically connect to your
phone each time you get into the
car and turn the ignition key to ON
•To pair the phone again, select DE-
LETE USERS and then re-pair the
phone – see the section SETTING
FUNCTIONS - MANAGING USER
DATA AND PHONEBOOK and also
the section SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE1
BLUE&ME™ User’s Manual 89
Page 96 of 116
Media Player
Problem Probable Cause Possible Solution
Displayed message: NO MEDIA
andBLUE&ME™says: “No media
found”•No USB device is connected to the
USB port in the car
•No digital audio files are stored
on the USB memory device
•If power is interrupted, (e.g., car
battery disconnection),
BLUE&ME™will rebuild the me-
dia library•Connect your USB device to
BLUE&ME™
•Store digital audio files on your
USB memory devices following
the instructions given by your
media file software
•Remove the USB device from the
USB port and replace it to rebuild
the media library again
•Check whether your USB device
is supported byBLUE&ME™
After connecting your USB device
and turning the ignition key to ON,
no music is played•Autoplay may be set to off•Set Autoplay to on, remove and
then replace the USB device
•Press the
button and say
“PlayMedia playback should
start
94 BLUE&ME™ User’s Manual
Page 97 of 116
Problem Probable Cause Possible Solution
After inserting a USB device and
turning the car key to the ON posi-
tion,BLUE&ME™malfunctions
occur. (e.g., failure to reproduce mu-
sical tracks or no voice messages)•You may have used a USB device
with the PASSWORD function
enabled•Use another USB device without a
password protection function
Problem Probable Cause Possible Solution
Displayed message: NO PLAY-
LISTS andBLUE&ME™says: “No
playlist found”•No playlist is stored on the USB
device connected•Build a playlist on your computer
using your media file software and
then copy it to your USB device
Displayed message: PLAYLIST ER-
ROR andBLUE&ME™saysPlay-
list error”•Playlist is damaged or invalid•Make sure the playlist is in.m3u
or.wpl format
•Build the playlist again following
the instructions given in BUILDING
PLAYLISTS FORBLUE&ME™-
PRACTICAL HINTS
•If the problem persists, delete the
playlist from your USB device
1
BLUE&ME™ User’s Manual 95
Page 100 of 116
Problem Probable Cause Possible Solution
After saying a command,
BLUE&ME™says: “Command
not available”, although the com-
mand you prompt is a first level
voice command•Certain commands are not avail-
able when the track is paused or
the CD player is playing a track•If the track is paused, resume play-
back by pressing the
/ESCbut-
ton. Then pronounce the voice
command again
The same USB memory device
previously connected takes more
than 10 seconds to restart play-
back onBLUE&ME™•You removed the USB memory de-
vice from the PC before it was
ready•To reset the USB memory device
using MicrosoftWindowsXP,
click on My Computer in the Start
menu, click rightward on the USB
memory device, select Properties,
select Tools, click on key “Check
Now...” in field “Error-checking”,
select “Automatically fix file sys-
tem errors” and then click Start
•To avoid future problems, remove
the USB device using the option
“Secure hardware removal”
98 BLUE&ME™ User’s Manual
