2012 CHRYSLER TOWN AND COUNTRY Owners Manual

CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
1. Connect the positive (+)end of the jumper cable to the
positive (+)post of the discharged vehicle.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative end (-)of the jumper cable to the
negative (-)post of the booster battery.
4. Connect the opposite end of the negative (-)jumper
cable to a good engine ground (exposed metal part of the
discharged vehicle’s engine) away from the battery and
the fuel injection system.
WARNING!
Do not connect the cable to the negative post (-) of the
discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury.
5. Start the engine in the vehicle that has the booster
battery, let the engine idle a few minutes, and then start
the engine in the vehicle with the discharged battery.
Once the engine is started, remove the jumper cables in
the reverse sequence:
6. Disconnect the negative (-)jumper cable from the
negative (-)post of the vehicle with the discharged
battery.
7. Disconnect the negative end (-)of the jumper cable
from the negative (-)post of the booster battery.
6
WHAT TO DO IN EMERGENCIES 543

8. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the positive (+)post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it
can often be moved by a rocking motion. Turn your
steering wheel right and left to clear the area around the
front wheels. Then move the shift lever back and forth
between DRIVE and REVERSE. Using minimal accelera-
tor pedal pressure to maintain the rocking motion, with-
out spinning the wheels, is most effective.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the shift lever in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
544 WHAT TO DO IN EMERGENCIES

NOTE:To improve the vehicle’s traction when starting
off in deep snow, sand or gravel, it may be desirable to
switch the Electronic Stability Program (ESP) to “Partial
Off” mode. Refer to “Electronic Brake Control System” in
“Starting and Operating” for further information.
CAUTION!
•When “rocking” a stuck vehicle by moving be-
tween DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the
wheels above 30 mph (48 km/h) while in gear (no
transmission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Firmly apply the parking brake.
6
WHAT TO DO IN EMERGENCIES 545

2. Remove the shift lever override access cover located
near the top right of the shift lever in the instrument
panel.3. Turn the ignition switch to the ON/RUN position
without starting the engine.
4. Press and maintain firm pressure on the brake pedal.
5. Using a small screwdriver or similar small, push and
hold the override release lever forward.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever override access cover.
Shift Lever Override Access Cover
546 WHAT TO DO IN EMERGENCIES

TOWING A DISABLED VEHICLE
Towing ConditionWheels OFF the Ground ALL MODELS
Flat Tow NONEIf transmission is operable:
•Transmission inNEUTRAL
•25 mph (40 km/h)max speed
•15 miles (24 km)maxdistance
Wheel lift Rear
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
6
WHAT TO DO IN EMERGENCIES 547

CAUTION!
•Do not use sling type equipment when towing.
Damage to the fascia will occur.
•When securing the vehicle to a flatbed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
•Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia and trans-
mission may result.
•If the vehicle being towed requires steering, the
ignition switch must be in the ON/RUN position,
not the LOCK or ACC positions.The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed. If flatbed
equipment is not available, and the transmission is
operable, the vehicle may be flat towed (with all four
wheels on the ground) under the following conditions:
•The shift lever must be in NEUTRAL.
•The towing distance to be traveled must not exceed
15 miles (24 km).
•The towing speed must not exceed 25 mph (40 km/h).
If the transmission is not operable, or the vehicle must
be towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), it must be towed with the front
wheels OFF the ground (using a flatbed truck, or wheel
lift equipment with the front wheels raised).
548 WHAT TO DO IN EMERGENCIES

CAUTION!
Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.
Without The Ignition Key
Special care must be taken when the vehicle is towed
with the ignition in the LOCK position. Flatbed towing is
the preferred towing method. However, if a flatbed
towing vehicle is not available, wheel lift towing equip-
ment may be used. Rear towing (with the front wheels onthe ground) is not allowed, as transmission damage will
occur. If rear towing is the only alternative, the front
wheels must be placed on a towing dolly. Proper towing
equipment is necessary to prevent damage to the vehicle.
CAUTION!
Failure to follow these towing methods can cause
severe transmission damage. Such damage is not
covered by the New Vehicle Limited Warranty.
6
WHAT TO DO IN EMERGENCIES 549