Black plate (5,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 5
Engine Coverage includes:All
internally lubricated parts, engine oil
cooling hoses, lines, and radiators.
Also included are all actuators and
electrical components internal
to the engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts are
covered until the first scheduled
maintenance interval.Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as
well as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).
Exclusions:Excluded from
the powertrain coverage are
transmission cooling lines,
hoses, radiator, sensors, wiring,
and electrical connectors. Also
excluded are the clutch and
pressure plate as well as any
Transmission Control Module
and/or module programming.
Black plate (10,1)Canadian Limited Warranty and Owner Assistance Information - 2012
10 New Vehicle Limited Warranty
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be
eligible for a tire replacement
or a comparable new tire on a
prorated basis.
The tire manufacturer's limited
warranty program, which can
be obtained by calling or visiting
the tire manufacturer's website
or any authorized dealer, is in
lieu of all other remedies or
warranties, expressed or implied,
arising by law or otherwise,
including fitness for a particular
purpose or merchantability.
The tire manufacturer's expressly
disclaim liability for indirect,
special, incidental, or consequential
damages, lost profit, loss of
business, loss of goodwill, loss of
reputation, punitive or any other
damage, cost, or loss of any kind.Towing
Towing is covered to the nearest
authorized dealer if your vehicle
cannot be driven because of a
warranted defect.
6.6L Duramax Diesel Engine
Coverage
For trucks equipped with a
6.6L Duramax Diesel Engine, the
diesel engine assembly, including
turbocharger components (except
those items listed under“What Is
Not Covered”) is covered for defects
in material or workmanship without
a deductible for up to 5 years or
160 000 kilometres whichever
comes first.
.Cylinder block and heads and all
internal lubricant parts, intake
and exhaust manifolds, timing
gears, timing gear chain or belt
and cover, flywheel, harmonic
balancer, valve covers, oil pan,
oil pump, water pump, fuel
pump, engine mounts, seals,
and gaskets.
.Diesel Fuel Metering System:
injection pump, nozzles, high
pressure lines, high pressure
sealing devices.
.Glow Plug Control System:
control/glow plug assembly,
glow plugs, cold advance relay,
Engine Control Module (ECM).
.Fuel injection control module,
integral oil cooler, transmission
adapter plate, left and right
common fuel rails, fuel filter
assembly, fuel temperature
sensor, and function blocks.
Important:Some of the above
components may also be covered
by the Emissions Warranty with
no deductible. See theEmission
Warranty Parts List on page 31
for details.
Black plate (11,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 11
Aftermarket Engine Performance
Enhancement Products and
Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle's powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission and drivetrain.
The Duramax Diesel Engine, Allison
Automatic Transmission
®and
drivetrain have been designed
and built to offer industry leading
durability and performance in the
most demanding applications.
Engine power enhancement
products may enable the engine to
operate at horsepower and torque
levels that could damage, create
failure, or reduce the life of theengine, engine emission system,
transmission and drivetrain.
Damage failure, or reduced life of
the engine, transmission emission
system, drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not
be covered under your vehicle
warranty.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion:For Chevrolet and
GMC, body sheet metal panels are
covered against rust for 3 years or
60 000 kilometres, whichever comes
first. For Buick, body sheet metal
panels are covered against rust
for 4 years or 80 000 kilometres,
whichever comes first.Rust-Through:For Chevrolet and
GMC, any body sheet metal panel
that rusts through due to corrosion
(an actual hole in the sheet metal)
is covered for up to 6 years or
160 000 kilometres, whichever
comes first. This coverage only
applies to the body sheet metal
panels and not to other metal
components.
Rust-Through:For Buick, any
body sheet metal panel that
rusts through due to corrosion
(an actual hole in the sheet metal) is
covered for up to 6 years, unlimited
kilometres. This coverage only
applies to the body sheet metal
panels and not to other metal
components.
Important:Cosmetic or surface
corrosion (resulting from stone
chips, dents, or scratches in the
paint, or failure to repair paint
damaged by stone chips, dents,
or scratches in the paint) is not
included in the sheet metal
coverage.
Black plate (19,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 19
What is Covered
This Hybrid warranty covers repairs
to correct any Hybrid component
defect related to materials or
workmanship occurring during
the 8 year or 160 000 kilometers
(100,000 miles) term for the
following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles,
Hybrid warranty period, towing is
covered to the nearest Chevrolet
or GMC servicing dealer if your
vehicle cannot be driven because
of a warranted Hybrid specific
defect. Contact the GM Roadside
Assistance Center for towing. Refer
to the owner manual for details.
Chevrolet Silverado Hybrid,
Tahoe Hybrid, GMC Sierra and
Yukon/Yukon Denali Hybrid
Coverage
Transmission
Hybrid transmission assembly and
internal components, including
the transmission auxiliary fluid
pump, transmission auxiliary
pump controller, and 3-phase
transmission cables.
Brakes
Brake Modulator Assembly
Other Hybrid Components
Hybrid battery
The 300-volt electrical system
includes:
.Hybrid High Voltage Wiring
.Hybrid Control Modules
.Traction Power Inverter
Module (TPIM)
.Accessory Power Module (APM)
What Is Not Covered
In addition to the”What is Not
Covered“section previously, the
Voltec or Hybrid warranty does
not cover the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the Voltec or
Hybrid warranty.
Maintenance
As the vehicle owner, you are
responsible for the performance
of the scheduled maintenance
listed in your owner manual.
Maintenance intervals, checks,
inspections, and recommended
fluids and lubricants as prescribed
in the owner manual are necessary
to keep your vehicle in good
working condition. Any damage
Black plate (20,1)Canadian Limited Warranty and Owner Assistance Information - 2012
20 New Vehicle Limited Warranty
caused by owner/lessee failure
to follow scheduled maintenance
may not be covered by warranty.
Scheduled maintenance includes
such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters
LaCrosse eAssist™and Regal
eAssist™Coverage
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada Limited
will warrant certain eAssist
components for each LaCrosse
eAssist and Regal eAssist for
8 years or 160 000 kilometers
(100,000 miles), whichever comes
first, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific eAssist
components of the vehicle.This warranty is for eAssist vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this eAssist warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within
the above-described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this eAssist warranty.
This eAssist component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
eAssist Component Warranty.For eAssist owners requiring more
comprehensive coverage than
that provided under this eAssist
warranty, a GM Protection Plan
may be available. See your Buick
dealer for more details.
eAssist Components
The energy storage control module
and components including eAssist
battery, eAssist battery disconnect,
powerpack assembly, and the
eAssist battery cooling fan.
Starter Generator Unit
The starter generator unit, starter
generator cooling pump, and the
high voltage 3-phase/12 volt cable
assembly.
Other eAssist Components
Auxiliary transmission pump
Black plate (22,1)Canadian Limited Warranty and Owner Assistance Information - 2012
22 Things to Know About the New Vehicle Limited Warranty
Warranty
Repairs—Component
Exchanges
In the interest of customer
satisfaction, General Motors
of Canada Limited may offer
exchange service on some
vehicle components. This service
is intended to reduce the amount
of time your vehicle is not available
for use due to repairs. Components
used in exchange are Service
Replacement Parts which may
be new, remanufactured,
reconditioned, or repaired,
depending on the component
involved.All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the
types of components that might
be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can
be very important if a question
arises as to whether a malfunction
is caused by lack of maintenance or
a defect in material or workmanship.A“Maintenance Record”is provided
in the maintenance schedule
section of the owner manual for
your convenience in recording
services performed.
For your records, the servicing
dealer should provide a copy of
the warranty repair order listing
all warranty repairs performed.
Warranty Repairs—Recycled
Materials
Both Environment Canada
guidelines and GM support the
capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant.
As a result, any repairs GM may
make to your vehicle may involve
the installation of purified reclaimed
refrigerant and coolant.
Black plate (31,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Emission Warranty Parts List 31
Listed below are most of the
systems that affect emissions of
your vehicle. Emission control
components of these systems are
covered by the Emission Control
Systems Warranty as applicable,
or up to the replacement interval
specified in the owner manual.
If failure of one of the above parts
results in failure of another part
under the Emission Control Systems
Warranty, both will be covered
by this warranty. For detailed
information concerning specific
parts covered by the Emission
Control Systems Warranty, ask
your dealer.
Important:Certain parts may be
covered beyond these warranties if
shown with asterisk as follows:
(*) 8 years/130 000 kilometres,
whichever comes first.Powertrain Control System
ABS Control Module *
Camshaft Position Actuator
Camshaft Position Actuator Valve
Coolant Level Sensor
Data Link Connector
Engine Control Module (ECM) *
Engine Coolant Temperature Sensor
Fuel Control Module *
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oil Pressure Sensor Active Fuel
Management™(AFM) only
Oxygen Sensors
Powertrain Control Module (PCM) *
Throttle Position Sensor
Vehicle Control Module (VCM) *Vehicle Speed Sensor
Wheel Speed Sensor
Transmission Controls and
Torque Management
GMLAN (CAN) Communications
Circuit
Manual Transmission Clutch Switch
Park/Neutral Switch
Torque Converter Clutch Solenoids
Torque Converter Clutch Switch
Transmission Control Module *
Transmission Fluid Temperature
Sensor
Transmission Gear Selection Switch
(Diesel)
Transmission Internal Mode Switch
Transmission Pressure Control
Solenoids
Transmission Pressure Switches
Transmission Shift Solenoids
Black plate (32,1)Canadian Limited Warranty and Owner Assistance Information - 2012
32 Emission Warranty Parts List
Transmission Speed Sensor (Input)
Transmission Speed Sensor
(Output)
Fuel Management System
Diesel Fuel Injection Pump
Direct Fuel Injector Assembly
(6.6L Duramax Diesel)
Fuel Injector
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Rail Assembly
Fuel Temperature Sensor
High Pressure Fuel Pump (SIDI)
Air Management System
Active Aero Shutters
Air Cleaner
Air Cleaner Resonator
Intake Manifold
Intake Manifold GasketAir Intake Ducts
Charge Air Control Actuator
Charge Air Control Solenoid Valve
Charge Air Control Valve
Charge Air Cooler
Charge Air Cooler Fan
Idle Air Control Valve
Idle Speed Control Motor
Intake Air Heater
Intake Manifold
Intake Manifold Heater
Intake Manifold Tuning Valve
Supercharger Assembly
Throttle Body
Throttle Body Heater
Turbocharger Assembly
Turbocharger Boost Sensor
Turbocharger Oil SeparatorIgnition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Glow Plug(s) (Diesel)
Glow Plug Controller (Diesel)
Ignition Coil(s)
Knock Sensor
Spark Plug Wires
Spark Plugs
Catalytic Converter System
Catalytic Converter(s) and muffler if
attached as assembly *
Diesel Exhaust Temperature and
Pressure Sensors
Diesel Particulate Filter (DPF)
Diesel Exhaust (DPF) Indirect Fuel
Injector
Diesel Exhaust Emission Reduction
Fluid Injector
Diesel Exhaust Emission Reduction
Fluid Tank