2012 CHEVROLET CAMARO Warranty Guide

Black plate (1,1)Canadian Limited Warranty and Owner Assistance Information - 2012
IMPORTANT:This booklet contains important information about the warranty coverage on your new vehicle.
It also explainsCustomer Satisfaction and Owner Assistanceprocedures and GM's participation in the
Mediation/Arbitration Program.
Keep this booklet with your vehicle and make it available to a General Motors dealer if warranty work is needed.
Be sure to keep it with your vehicle when you sell it so future owners will have the information.
Owner's Name:
Street Address:
City & Province:
Vehicle Identification Number (VIN):
Date Vehicle First Delivered or Put In Use:
Odometer Reading on Date Vehicle First Delivered or Put In Use:

Black plate (2,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Have you purchased the Genuine GM Protection Plan? The GM
Protection Plan may be purchased within specific time/mileage
limitations. Remember, if the service contract you are considering for
purchase does not have the GM Protection Plan emblem shown above
on it, then it is not the Genuine GM Protection Plan from GM.
Litho in U.S.A
Part No. 20819519 A First Printing © 2011 General Motors LLC. All rights reserved.

Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information - 2012
2012 Canadian Limited Warranty and
Owner Assistance Information
Important Message to
Owners.... . . . . . . . . . . . . . . . . . . . . . . 1
General Motors' Commitment
to You . . . . . . . . . . . . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
The General Motors
Protection Plan . . . . . . . . . . . . . . . . 1
Owner Name/Address
Change . . . . . . . . . . . . . . . . . . . . . . . . 1
Warranty Coverage at a
Glance. . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty. . .4
What Is Covered . . . . . . . . . . . . . . . . 4
What Is Not Covered . . . . . . . . . . 12
Volt-Specific Warranty . . . . . . . . . 16
What Is Covered . . . . . . . . . . . . . . . 17
Chevrolet Volt Coverage . . . . . . . 17
Chevrolet Silverado Hybrid,
Tahoe Hybrid and GMC Sierra
and Yukon/Yukon Denali
Hybrid Specific Warranty . . . . . 18
What is Covered . . . . . . . . . . . . . . . 19Chevrolet Silverado Hybrid,
Tahoe Hybrid, GMC Sierra and
Yukon/Yukon Denali Hybrid
Coverage . . . . . . . . . . . . . . . . . . . . 19
What Is Not Covered . . . . . . . . . . 19
LaCrosse eAssist™and Regal
eAssist™Coverage . . . . . . . . . . 20
What Is Not Covered . . . . . . . . . . 21
Things to Know About the New
Vehicle Limited Warranty. . . . 22
Warranty Repairs—Component
Exchanges . . . . . . . . . . . . . . . . . . . 22
Maintenance and Warranty
Service Records . . . . . . . . . . . . . . 22
Warranty Repairs—Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 22
Tire Service . . . . . . . . . . . . . . . . . . . . 23
After-Manufacture
“Rustproofing”. . . . . . . . . . . . . . . . 23
Paint, Trim and Appearance
Items . . . . . . . . . . . . . . . . . . . . . . . . . 23Vehicle Operation and Care . . . 23
Maintenance Records . . . . . . . . . 24
Chemical Paint Spotting . . . . . . . 24
Warranty Distance
Extensions . . . . . . . . . . . . . . . . . . . 24
Warranty Service—Canada . . . 25
Touring Owner
Service—Canada, the
United States and Mexico . . . . 25
Touring Owner
Service—Countries Other
than Canada, the United
States and Mexico . . . . . . . . . . . 26
Warranty Service—Canadian
Sold Vehicles Registered and
Operated Outside Canada . . . . 26
Original Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 26
Recreation Vehicle and Special
Body Alterations . . . . . . . . . . . . . . 27
Pre-Delivery Service . . . . . . . . . . . 27
Production Changes . . . . . . . . . . . 28

Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information - 2012
2012 Canadian Limited Warranty and
Owner Assistance Information
Emission Control Systems
Warranty. . . . . . . . . . . . . . . . . . . . . . 29
How to Determine the
Applicable Emission Control
System Warranty . . . . . . . . . . . . . 29
Emission Control Warranty . . . . . 29
Emission Performance . . . . . . . . . 30
Emission Warranty
Parts List. . . . . . . . . . . . . . . . . . . . . 31
What Is Not Covered . . . . . . . . . . 35
Things to Know About the
Emission Control Systems
Warranty. . . . . . . . . . . . . . . . . . . . . . 36
Replacement Parts . . . . . . . . . . . . 36
Maintenance and Repairs . . . . . . 36
Claims Procedure . . . . . . . . . . . . . . 37Customer Satisfaction
Procedure. . . . . . . . . . . . . . . . . . . . 38
Special Coverage Adjustment
Programs Beyond the Warranty
Period. . . . . . . . . . . . . . . . . . . . . . . . 40
Customer Assistance Offices. . .41
Customer Assistance for Text
Telephone (TTY) Users. . . . . . . 43
Online Owner Center. . . . . . . . . . 44
My GM Canada (Canada) . . . . . 44
Roadside Assistance
Program. . . . . . . . . . . . . . . . . . . . . . 45
Courtesy Transportation
Program. . . . . . . . . . . . . . . . . . . . . . 46

Black plate (1,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Important Message to Owners... 1
General Motors' Commitment
to You
We are committed to ensuring
your satisfaction with your new
General Motors vehicle.
Your General Motors dealer also
wants you to be completely satisfied
and invites you to return for all your
service needs, both during and after
the warranty period.
Owner Assistance
Should you ever encounter a
problem during or after the warranty
periods that is not resolved, talk to
a member of dealer management.
Under certain circumstances, GM
and/or GM dealers may provide
assistance after the limited warranty
period has expired when the
problem results from a defect in
material or workmanship. These
instances will be reviewed on a
case-by-case basis. If the problem
persists, follow the procedures
outlined underCustomer
Satisfaction Procedure on page 38.
The General Motors
Protection Plan
Many owners seek to enhance their
vehicle ownership by purchasing
an optional service contract.
General Motors offers its own GM
Protection Plan (GMPP), a service
contract which provides mechanical
repair protection, a rental/alternate
transportation allowance, and
the availability of GM Roadside
Assistance or a towing and road
service allowance. The GM
Protection Plan is available in
different levels of coverage, each
offering a variety of time/kilometre
options to suit your driving needs.
The GM Protection Plan is the only
optional service contract backed
by the worldwide resources of
General Motors. It can be the most
valuable option you choose for your
vehicle. See your GM Dealer for
prices, vehicle eligibility guidelines
and more details.
Owner Name/Address Change
General Motors encourages all
owners to report, at their earliest
convenience, a change in
name or address by calling our
Customer Care Centre toll free
at 1-800-263-3777 (English) or
1-800-263-7854 (French). If you
are a subsequent owner, please
be sure to advise us by calling the
number above. You may also visit
the General Motors dealer of your
choice to report a change in vehicle
ownership. The current owner name
and address is essential for General
Motors to provide timely notification
to owners of important information
related to their vehicles.
We thank you for choosing a
General Motors product.

Black plate (2,1)Canadian Limited Warranty and Owner Assistance Information - 2012
2 Warranty Coverage at a Glance
The warranty coverages on your vehicle are summarized below. Please read the warranty information that follows
for more complete details.
New Vehicle Limited Warranty for the Chevrolet and GMC Vehicles
Coverage3 yrs/
60,000 km5 yrs/
160,000 km6 yrs/
160,000 km8 yrs/
160,000 km
Base Warranty Coverage (Includes Tires) X
Powertrain Component Warranty X
Diesel Engine Components X
Hybrid ComponentsX
Sheet Metal (Corrosion) X
Sheet Metal (Rust-Through) X

Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Warranty Coverage at a Glance 3
New Vehicle Limited Warranty for the Buick Vehicles
Coverage4 yrs/
80,000 km 5 yrs/
160,000 km 6 yrs/ Unlimited km
Base Warranty Coverage (Includes Tires) X
Powertrain Component Warranty X
Sheet Metal (Corrosion) X
Sheet Metal (Rust-Through) X
Emission Control Systems Warranty
Coverage 3 yrs/
60,000 km 4 yrs/
80,000 km 5 yrs/
80,000 km 8 yrs/
130,000 km
Defects & Performance —Chevrolet and GMC X
Defects & Performance —Buick X
Defects & Performance —Heavy Duty Gasoline Engine X
6.6L Duramax
®Diesel Engine X
Specified Major Emission Components X

Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information - 2012
4 New Vehicle Limited Warranty
What Is Covered
General Motors of Canada
Limited will provide for repairs
to the vehicle during the Warranty
Period in accordance with the
terms, conditions, and limitations
contained in this booklet.
Warranty Applies
This warranty is for GM vehicles
originally sold in Canada,
registered in Canada and normally
operated in Canada. GM warranty
coverages may be void or subject
to restrictions on GM vehicles that
have been imported or exported.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not
slight noise, vibrations, or other
normal characteristics of the
vehicle related to materials or
workmanship occurring during
the Warranty Period. Needed
repairs will be performed using
new or remanufactured parts.No Charge
Warranty repairs, including parts
and labor, will be made at no
charge.
Obtaining Repairs
To obtain warranty repairs, take
the vehicle to a GM dealer facility
handling your vehicle line within the
warranty period and request the
needed repairs. Reasonable time
must be allowed for the dealership
to perform the necessary repairs.
Warranty Period
The Warranty Period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the Coverage period.Base Warranty Coverage
The Base Warranty coverage for
Chevrolet, and GMC is for 3 years
or 60 000 kilometres, whichever
comes first, except for other
coverages listed here under“What
Is Covered”and those items listed
under“What Is Not Covered.”
The Base Warranty coverage
for Buick is for 4 years or
80 000 kilometres, whichever comes
first, except for other coverages
listed here under“What Is Covered”
and those items listed under“What
Is Not Covered”.
Powertrain Component Warranty
Coverage
The powertrain is covered for
5 years or 160 000 kilometres,
whichever comes first, except for
other coverages listed here under
"What Is Covered" and those items
listed under“What Is Not Covered”
later in this section.