Black plate (14,1)Canadian Limited Warranty and Owner Assistance Information - 2012
14 New Vehicle Limited Warranty
Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect
fuel may cause driveability
problems such as hesitation,
lack of power, stalling, or failure
to start. It may also render
gauges inoperable or degrade
functionality for components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or incorrect
diesel fuel or gasoline may not
be covered.
Please refer to your owner
manual under“Fuel,”for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will
be covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects
or road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.Where to Go for Maintenance
Your new GM vehicle was designed
and built to the highest quality
standards, and that quality means
reliability, long-life and economical
operation for years to come.
The investment you made in
your new GM vehicle can best
be maintained at your GM dealer
who offers quality service and
genuine GM parts specifically
designed for your GM vehicle.
GM recommends having
maintenance performed by an
authorized GM dealership. GM
dealer technicians are specifically
trained to maintain and repair GM
vehicles. They stay current on the
latest service information through
GM technical bulletins, service
publications and training courses.
Black plate (22,1)Canadian Limited Warranty and Owner Assistance Information - 2012
22 Things to Know About the New Vehicle Limited Warranty
Warranty
Repairs—Component
Exchanges
In the interest of customer
satisfaction, General Motors
of Canada Limited may offer
exchange service on some
vehicle components. This service
is intended to reduce the amount
of time your vehicle is not available
for use due to repairs. Components
used in exchange are Service
Replacement Parts which may
be new, remanufactured,
reconditioned, or repaired,
depending on the component
involved.All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the
types of components that might
be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can
be very important if a question
arises as to whether a malfunction
is caused by lack of maintenance or
a defect in material or workmanship.A“Maintenance Record”is provided
in the maintenance schedule
section of the owner manual for
your convenience in recording
services performed.
For your records, the servicing
dealer should provide a copy of
the warranty repair order listing
all warranty repairs performed.
Warranty Repairs—Recycled
Materials
Both Environment Canada
guidelines and GM support the
capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant.
As a result, any repairs GM may
make to your vehicle may involve
the installation of purified reclaimed
refrigerant and coolant.
