Black plate (2,1)Canadian Limited Warranty and Owner Assistance Information - 2012
2 Warranty Coverage at a Glance
The warranty coverages on your vehicle are summarized below. Please read the warranty information that follows
for more complete details.
New Vehicle Limited Warranty for the Chevrolet and GMC Vehicles
Coverage3 yrs/
60,000 km5 yrs/
160,000 km6 yrs/
160,000 km8 yrs/
160,000 km
Base Warranty Coverage (Includes Tires) X
Powertrain Component Warranty X
Diesel Engine Components X
Hybrid ComponentsX
Sheet Metal (Corrosion) X
Sheet Metal (Rust-Through) X
Black plate (3,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Warranty Coverage at a Glance 3
New Vehicle Limited Warranty for the Buick Vehicles
Coverage4 yrs/
80,000 km 5 yrs/
160,000 km 6 yrs/ Unlimited km
Base Warranty Coverage (Includes Tires) X
Powertrain Component Warranty X
Sheet Metal (Corrosion) X
Sheet Metal (Rust-Through) X
Emission Control Systems Warranty
Coverage 3 yrs/
60,000 km 4 yrs/
80,000 km 5 yrs/
80,000 km 8 yrs/
130,000 km
Defects & Performance —Chevrolet and GMC X
Defects & Performance —Buick X
Defects & Performance —Heavy Duty Gasoline Engine X
6.6L Duramax
®Diesel Engine X
Specified Major Emission Components X
Black plate (5,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 5
Engine Coverage includes:All
internally lubricated parts, engine oil
cooling hoses, lines, and radiators.
Also included are all actuators and
electrical components internal
to the engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts are
covered until the first scheduled
maintenance interval.Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as
well as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).
Exclusions:Excluded from
the powertrain coverage are
transmission cooling lines,
hoses, radiator, sensors, wiring,
and electrical connectors. Also
excluded are the clutch and
pressure plate as well as any
Transmission Control Module
and/or module programming.
Black plate (10,1)Canadian Limited Warranty and Owner Assistance Information - 2012
10 New Vehicle Limited Warranty
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be
eligible for a tire replacement
or a comparable new tire on a
prorated basis.
The tire manufacturer's limited
warranty program, which can
be obtained by calling or visiting
the tire manufacturer's website
or any authorized dealer, is in
lieu of all other remedies or
warranties, expressed or implied,
arising by law or otherwise,
including fitness for a particular
purpose or merchantability.
The tire manufacturer's expressly
disclaim liability for indirect,
special, incidental, or consequential
damages, lost profit, loss of
business, loss of goodwill, loss of
reputation, punitive or any other
damage, cost, or loss of any kind.Towing
Towing is covered to the nearest
authorized dealer if your vehicle
cannot be driven because of a
warranted defect.
6.6L Duramax Diesel Engine
Coverage
For trucks equipped with a
6.6L Duramax Diesel Engine, the
diesel engine assembly, including
turbocharger components (except
those items listed under“What Is
Not Covered”) is covered for defects
in material or workmanship without
a deductible for up to 5 years or
160 000 kilometres whichever
comes first.
.Cylinder block and heads and all
internal lubricant parts, intake
and exhaust manifolds, timing
gears, timing gear chain or belt
and cover, flywheel, harmonic
balancer, valve covers, oil pan,
oil pump, water pump, fuel
pump, engine mounts, seals,
and gaskets.
.Diesel Fuel Metering System:
injection pump, nozzles, high
pressure lines, high pressure
sealing devices.
.Glow Plug Control System:
control/glow plug assembly,
glow plugs, cold advance relay,
Engine Control Module (ECM).
.Fuel injection control module,
integral oil cooler, transmission
adapter plate, left and right
common fuel rails, fuel filter
assembly, fuel temperature
sensor, and function blocks.
Important:Some of the above
components may also be covered
by the Emissions Warranty with
no deductible. See theEmission
Warranty Parts List on page 31
for details.
Black plate (11,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 11
Aftermarket Engine Performance
Enhancement Products and
Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle's powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission and drivetrain.
The Duramax Diesel Engine, Allison
Automatic Transmission
®and
drivetrain have been designed
and built to offer industry leading
durability and performance in the
most demanding applications.
Engine power enhancement
products may enable the engine to
operate at horsepower and torque
levels that could damage, create
failure, or reduce the life of theengine, engine emission system,
transmission and drivetrain.
Damage failure, or reduced life of
the engine, transmission emission
system, drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not
be covered under your vehicle
warranty.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion:For Chevrolet and
GMC, body sheet metal panels are
covered against rust for 3 years or
60 000 kilometres, whichever comes
first. For Buick, body sheet metal
panels are covered against rust
for 4 years or 80 000 kilometres,
whichever comes first.Rust-Through:For Chevrolet and
GMC, any body sheet metal panel
that rusts through due to corrosion
(an actual hole in the sheet metal)
is covered for up to 6 years or
160 000 kilometres, whichever
comes first. This coverage only
applies to the body sheet metal
panels and not to other metal
components.
Rust-Through:For Buick, any
body sheet metal panel that
rusts through due to corrosion
(an actual hole in the sheet metal) is
covered for up to 6 years, unlimited
kilometres. This coverage only
applies to the body sheet metal
panels and not to other metal
components.
Important:Cosmetic or surface
corrosion (resulting from stone
chips, dents, or scratches in the
paint, or failure to repair paint
damaged by stone chips, dents,
or scratches in the paint) is not
included in the sheet metal
coverage.
Black plate (22,1)Canadian Limited Warranty and Owner Assistance Information - 2012
22 Things to Know About the New Vehicle Limited Warranty
Warranty
Repairs—Component
Exchanges
In the interest of customer
satisfaction, General Motors
of Canada Limited may offer
exchange service on some
vehicle components. This service
is intended to reduce the amount
of time your vehicle is not available
for use due to repairs. Components
used in exchange are Service
Replacement Parts which may
be new, remanufactured,
reconditioned, or repaired,
depending on the component
involved.All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the
types of components that might
be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can
be very important if a question
arises as to whether a malfunction
is caused by lack of maintenance or
a defect in material or workmanship.A“Maintenance Record”is provided
in the maintenance schedule
section of the owner manual for
your convenience in recording
services performed.
For your records, the servicing
dealer should provide a copy of
the warranty repair order listing
all warranty repairs performed.
Warranty Repairs—Recycled
Materials
Both Environment Canada
guidelines and GM support the
capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant.
As a result, any repairs GM may
make to your vehicle may involve
the installation of purified reclaimed
refrigerant and coolant.
Black plate (29,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Emission Control Systems Warranty 29
General Motors of Canada Limited
warrants to owners of passenger
cars, light duty trucks and vans sold
in Canada, that the vehicle (1) was
designed, built and equipped so as
to conform at the time of sale with
the Emission Regulations under the
Canadian Environmental Protection
Act and (2) is free from defects in
material and workmanship which
cause the vehicle to fail to conform
with those regulations for a period
of the coverage outlined below.
How to Determine the
Applicable Emission Control
System Warranty
Federal or provincial agencies may
require different emission control
system warranties for light duty
trucks depending on whether the
truck is certified with a light duty or
heavy duty emission control system.To determine emission eligibility:
1. Determine if the vehicle has a
gasoline or diesel engine.
2. Locate the underhood emission
control label located inside the
engine compartment on the air
cleaner assembly or the engine.
3. The information on the bottom
left side of the label describes if
the vehicle has a light or heavy
duty emissions control system.
Emission Control Warranty
The Emission Control Systems
Warranty period described below
shall begin on the date the vehicle
is first delivered to the first retail
purchaser or, on the date the
vehicle is first placed in service
as a demonstrator or company
vehicle prior to sale at retail.Emission related defects in the
genuine GM components including
related diagnostic costs, parts and
labour, are covered by this warranty.
.Passenger Cars, Light Duty
Trucks (A Gross Vehicle
Weight Rating (GVWR) of
3856 kg (8500 lbs) or less)
and Vans that have a Light
Duty Gasoline Engine
‐For Chevrolet and GMC,
3 years or 60 000 kilometres
whichever comes first;
for Buick, 4 year or
80 000 kilometres whichever
comes first on the
Components in the Emission
Control Systems Warranty
Parts List; and 8 years or
130 000 kilometres, whichever
comes first, on the Specified
Major Emission Components.
Black plate (30,1)Canadian Limited Warranty and Owner Assistance Information - 2012
30 Emission Control Systems Warranty
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Gasoline Engine
‐5 years or 80 000 kilometres,
whichever comes first.
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Diesel Engine
‐5 years or 80 000 kilometres,
whichever comes first.
Emission Performance
Some provinces and local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance
of your vehicle. If a provincial
I/M program is enforced in your
area you may also be eligible for
Emission Performance coverage
whenallof the following three
conditions are met:
1. The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
and the New Vehicle Limited
Warranty and Owner Assistance
Information booklet supplied with
your vehicle;2. The vehicle fails a provincial
I/M test during the emission
warranty period indicated
above; and
3. The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions (including the denial
of the right to use the vehicle)
under local, provincial,
or federal law.
General Motors of Canada
Limited warrants that your dealer
will replace, repair, or adjust to
GM specifications, at no charge to
you, any of the parts listed under
the“Emission Warranty Parts List”
later in this section which may
be necessary to conform to the
applicable emission standards.
Non-GM parts labelled“Certified
to EPA Standards”are covered by
the Federal Emission Performance
Warranty.