2012 AUDI Q7 service

Adaptive Air Suspension .. .. . .
Air suspension and damping 150
150
Homelink ® . . . . . . . . . . . . . . . . . . . . 156
Universal remote control . . . . . . . . . . . 156
Safet y fir st . . . . . . . . . . . . . . . . . . . . 160
Driving Safely . . . . . . . . . . . . . . . . . 160
Gene ral notes . . . . . . . . . . . . . . . . . . . . 160
Proper occupant seating posit ions . . . 161
Ped al area . . . . . . . . . . . . . . . . . . . . . . . 165
Stowing luggage . . . . . . . . . . . . . . . . . 166
Report ing Safety Defects . . . . . . . . . . . 167
Safety belts . . . . . . . . . . . . . . . . . . . 170
General notes . . . . . . . . . . . . . . . . . . . . 170
Why safety belts? . . . . . . . . . . . . . . . . 171
Safety belts . . . . . . . . . . . . . . . . . . . . . 17 4
Safety bel t pretens ioners . . . . . . . . . . 177
Airbag system .......... ... ... .
Important things to know .. .. .. .. . .
Fr ont airbags ............ .... .. . .
M on itoring the A dvanced Airbag
System .... .. ... .. ..... ... .. .. . .
Side airbags . ... ...... ... .. .. .. . .
Side curtain airbags .... ... .. .. .. . .
Child Safety .. .. .... ... .. .. .. . .
Important th ings to know . ... .. .. . .
Ch ild safety seats ......... .... .. . .
Instal ling a child safety seat .. .. .. . .
LATC H Lower ancho rages and tethers
for chi ldren .... .. .. ...... .. .. .. . .
Addit ional Information
Vehicle operation ..... .. .. .. . .
Intelligent technology .. .. . .. .
179
179
183
190
194
197
200
200
205
209
212
218
219
219
Not ice about data recorded by vehi cle
con trol mod u Les . . . . . . . . . . . . . . . . . . 2 19
E lect ronic S tabili ty Control ( ES C) . . . . 219
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 222
Servotronic ® -advanced power
steering system . . . . . . . . . . . . . . . . . . 224
Driving w ith your quattro ® . . . . . . . . . 225
Energy management . . . . . . . . . . . . . . 225
Table of contents 3
Driving and environment . . . . .
228
The first 1,000 miles (1,SOO km) and
afterwa rds . . . . . . . . . . . . . . . . . . . . . . 228
Catalytic co nverter . . . . . . . . . . . . . . . . 229
Diesel particulate filter . . . . . . . . . . . . 229
Avoid damaging the vehicle . . . . . . . . . 230
Operate your vehicle eco nomically and
min imize poll ution . . . . . . . . . . . . . . . . 230
Driving off road . . . . . . . . . . . . . . . 232
Driving in d ifficult road conditions and
offroad . . . . . . . . . . . . . . . . . . . . . . . . . 232
Trailer towing . . . . . . . . . . . . . . . . . 235
D riving with a trailer . . . . . . . . . . . . . . 235
T rai le r tow ing tips . . . . . . . . . . . . . . . . 237
Vehicle care . . . . . . . . . . . . . . . . . . . 239
Cleaning and protection . . . . . . 239
General information . . . . . . . . . . . . . . 239
Care of ex terior . ... .. .. .. .... ... .
Care of inte rior ... .. . .. .. ..... ... .
Fuel supply and filling your
fuel tank ... .... .. . .. .. ..... ... .
Fuel supply ...... .. . .. .. ..... ... .
Diesel f uel .. .. .. .. .. ... ..... ... .
Fuel tank .. .. .. .. .... ........... .
Se lective cata lytic reduction ..... .. .
Checking and filling .......... .
Engine hood ... .. ............... .
E n gine oi l ... .... ... .. .... ...... .
Engine cooling system .. .. ... ..... .
B rake fluid ....... ...... ........ .
B attery ... .. .. .. .. . ............ .
Windsh ie ld/headl ight washer
conta iner . .. .. .. .. ............. . 239
244
25
0
250
251
252
255
258
258
260
265
268
2 69
2 73
Tires and wheels . . . . . . . . . . . . . . 274
T ires . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
T ire pressure monitoring system 292
Do -it -yourself service . . . . . . . . . 295
What do I do now? . . . . . . . . . . . . 295
Jack , tools and inflatab le spare tire . . 295
Changing a wheel . . . . . . . . . . . . . . . . . 298
•
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4 Table of contents
Fuses and bulbs ....... .. .. ... .
Elect rical fuses . ....... ... .. .. ... .
Bulbs .. .. .. ... ... .... ... .. .. ... .
Emergency situations ... .. ... .
General .... ... .. ..... ... .. .. ... .
Starting by push ing or tow ing . .. .. . .
Starting with jumper cables .. .. .. . .
Use of jumper cab les .. .. .. .. .. .. . .
Eme rgency towing with commercial
tow truck .. ................ ... . .
Lift ing vehicle . ........... .... ... .
Technical data ............. .. . .
General information .. .. .. .. . .
Explana tion of te chnical data . .. ... .
Vehicle iden tifica tion .... ...... .. . .
Weights ... ... .. ..... ... .. .. ... .
Dimensions .... .. ..... ... .. .. ... .
Data .. .. .. .. .. .. .... ... .. .. .. . .
280 hp, 6 -cylinder engine, w ith all -
wheel drive .... . ...... ... .. .. ... .
333 hp, 6-cylinder engine, w ith all-
wheel drive . ............. .. .. .. . .
225 hp, 6-cylinder engine, w ith all-
wheel drive . ...... ........ ... .. . .
Consumer Information ... ... .
Warranty coverages ........... .. . .
Operating your vehicle outside the U.S .A . o r Canada .......... ... .. . .
Audi Service Repair Man uals and 303
303
306
308
308
308
308
309
310
3 12
3 14
3 14
3 14
3 14
3 14
315
3 16
3 16
317
318
319 319
3 19
L it erature . . . . . . . . . . . . . . . . . . . . . . . 319
M aintenance. .. ... .... ... .. .. .... 319
Additional accessories , modifications
and parts replacement . . . . . . . . . . . . 321
Declaration of Compliance,
Te lecommunications and E lectronic
Systems . . . . . . . . . . . . . . . . . . . . . . . . 322
Index ... ............... .. .. .... 324

In addition to t his Owner's Ma nual, your A udi
comes w ith t he
- MMI Oper ating In st ru cti ons
- Warranty
& Ma intenance boo klet.
If you are m iss ing one of these publicat ions,
or if you believ e that the information is not
comp lete, contact you r auth orized Audi dea le r
for assistanc e.
MMI Operating Instructions
contain detailed desc ription of the Aud i M ulti
Media Interface (MMI) including t he nav iga­
tion system, the so und system and the ha nd­
h e ld pho ne.
The Warranty & Maintenance booklet
explains how yo u can keep your A udi in top
driving condition by hav ing it serviced regular­
l y and conta ins detai led info rmat ion about
the wa rra nties covering your Aud i. Always
h ave the boo klet with yo u when yo u take your
ve hicl e to a n author ized Audi dealer for serv ­
i ce. Y our Audi Servi ce A dviser w ill reco rd ea ch
sche duled service and can an swe r any ques­
tions you may have rega rding how to ma in tain
your ve hicle.
In Canada,
the veh icle lite rat ure is also avai lab le in
Fr ench . T o ob tain a cop y, contact your dea le r
or wri te to:
Au Canada, on peut se p rocure r un exemp la ire
e n fr an<;ais de ce do cument aupres du conces ­
sio nnair e ou de:
Volkswagen Canada, Inc.
C lient Assistance
Assis tance a la Clientele
7 77 Bayly S tree t, Wes t,
A jax, On tario LlS 7G 7
If you sell your Audi
all lite ratu re should be left in the ve hicle to
make th e Warranty terms as we ll as a ll oper­
ating, safety and m aintenan ce inform ation
a vaila ble to the nex t owne r.
Vehicle literature 5
If you change your address or if you
bought this Audi used
be s ure to send in a "Notice of Add ress
Change"/ " Notice of Used Car Purchase" post
card. T his card can be fo und in the Warranty
&
Maintenance booklet or obtained from your
autho rized Aud i dea ler .
It is in your own interest that we are able to
contact you should the need arise .
•
•

Driver information
display
Introduction
General notes
The driver informa tion display inside the in­
strument cluster provides you, the driver,
with much useful information.
Fig. 9 Instr ument cluster: ce nter display
Information from the Driver Information Sys­
tem is shown in the display in the center of
the instrument cluster.
When you turn on the ignition and while you
are driving, some functions and vehicle com­
ponents are scanned for their operating sta­
tus. Malfunctions or required service proce­
dures are signalled aud ibly and shown by red
and yellow lighted symbols and rem inders to
the dr iver in the display.
The driver is also shown information about ra­
d io and CD operation and directions for the
nav igation system . You can f ind additional in­
formation on these subjects in the MMI man­
ua l.
The Driver Information System prov ides the
following functions:
Sound system disp lay ¢
page 21
Outside air temperature ¢page22
Digital speedometer ¢page
22
Door open indicator ¢page22
Defective light b ulb ¢poge23
Service interval display ¢page23
Auto Check system ¢
page 30
Driver information ¢page30
Dri
ver inform ation di spl ay 21
Speed warn ing system
Cruise control
Adaptive cruise control *
Selector lever pos ition
Adaptive Air Suspension *
T ire pressure monitori ng
(D Tips
¢page28
--·--¢page24
¢page 111
--..--
¢page 113
¢page 138
¢page292
In the event of a malfunction either a red
or ye llow icon appears in the display . Red
symbols indicate
Dang er ¢ page 31. Yel­
l ow symbo ls indicate a
Warning
¢ page 34.
Sound system display
Fig. 10 Display: sound syste m
If priority 1 or pr iority 2 faults are not shown
by the Auto Check Control, the name of the ra­
dio station you are tuned to or t he frequency
and the recept ion range are shown in the up­
per area of the d isplay.
When the CD is in use, the tit le of the track
being played is shown. The number of the CD
(CDI to CD6) cur rently be ing played is also
s h own.

Defective light bulb warning
The defective light bulb warning tells you
when a vehicle light bulb has become defec­
tive.
Fig . 14 D isplay : defective lig ht bu lb warn ing
The defective light bu lb warning monitors the
function of the light bulbs . If th is symbol
ii
illuminates, a brake light, a turn signal (front
or rear), a headlight, the backup light, a fog
light or a rear fog light has failed.
A WARNING
- light bu lbs are pressurized and could ex­
plode while they are being changed caus­
ing serious personal injury.
- Work w ith due care when handling the
high-voltage section of gas discharge
(xenon) lights. Fa ilure to do so could re­
sult in dea th o r se rious injury.
(D Tips
Have the bulb replaced or the connection
repa ired by you r autho rized Aud i Service
department.
Dri ver inform ation di spl ay 23
Service interval display
The service interval display reminds you when
your next service is due .
Fig . 1 5 Display: Serv ice interva l d isplay
T he schedule for the nex t oi l change or inspec­
tion is ca lculated automatica lly and disp layed
accordingly. The disp lay works in two stages:
Service reminder
30 days before t he nex t se rvice is due, a serv­
i ce reminde r appea rs in the display whe n you
turn on the ignition
~fig. 15.
After about 5 seconds the display switches
back to norma l. The distance and time re­
mai ning are updated each time the ignit ion is
turned on unt il t he da te d ue for se rv ice is
reached.
Service due
When the due date fo r se rvice is reached, the
mes sage
Se rv ice due! appears in the instr u­
ment cluster immed iate ly after yo u tur n on
the ignit ion. Addit iona lly, a warning tone
sounds. After about
5 seconds the disp lay
switches back to normal.
Calling up the service schedules
If or when an oil change o r inspection is due,
can be shown in the MMI display by selecting
the service in terval d isplay in the car menu .
Se lect funct io n button
ICARI > contro l button
S ys tem s* > Service inter val display or I CAR I>
control button Car sy stems * > Servicing &
checks > Service inte rvals .

24 Driver information display
Resetting the service interval display
Your authorized Audi dealer w ill reset the cor­
responding service schedule after performing
the appropriate service on your vehicle. You
a lso have the possibility to reset the oi l
change schedule after having performed an
oil change according to Audi specifications.
Select function button !CARI> control button
Systems * > Service interval display > Reset
oil change interval
or! CARI > control button
Car systems* > Servicing & che cks > Servi ce
intervals > Reset oil change interval.
Q;) Note
If you disconnect the battery termina ls, no
calc ulations can be made for the service
interva l display during this time and no
service reminder will appear. Remember
that observing the proper service intervals
is vitally important to extend ing the life of
your veh icle, part icu larly the eng ine, and
maintaining its va lue. Even if the mileage
driven is low, the maximum period of one
year from one se rvice to the next must not
be exceeded.
(Di Tips
-Do not reset the display between oil
changes, otherw ise the display will be in­
correct.
- The information in the Service Reminder
remains stored even when the vehicle
battery is disconnected.
Trip computer
Introduction
The trip computer gives you information on
current and average fuel mileage, average
speed, fuel range and driving time.
Fig. 16 Trip computer disp lay: Average fue l mil eage
The following dr iving informa tion is con tinu­
ous ly evaluated by the trip computer and can
be displayed sequentially in the instrument
cluster disp lay.
Fuel range
T he es timated cruising range in miles (km )
appea rs in the display. This tells you how far
your vehicle will be ab le to travel on the c ur­
rent tank of fuel and with the same driving
style. The display changes in increments of 6
miles (10 km).
T he cruising range is calculated based on the
fuel consumption for the last 18 miles
(30 km). If you drive conservative ly, the cruis­
ing range will increase.
Average fuel mileage
The average fuel economy in MPG (l/100 km)
since you last cleared the memory appears in
t hi s disp lay . You can use this display to adjust
yo ur driving technique to achieve a desired
mileage.
Current fuel mileage
The instantaneous fuel consumpt ion in m iles
per gallon ( l/100 km) is shown in this display.
You can use this display to adjust your driving
technique to achieve a desired m ileage .
1111>

~ Contact your authorized Audi dea ler fo r as -
sistance if necessary.
If the engine coolant level is co rrect, then the
radiato r fan may be the cause of the malfunc­
tion.
If the . warning symbo l (alternator mal­
f u nction) a lso l ights up on the instr ument
panel ¢
page 31, then the fan belt may be
damaged .
A WARNING
- If your vehicle should break down for
mechanica l or other reasons, park at a
safe distance from moving traffic, turn off the engine and turn on the hazard
warning lights¢
page 60, Emergency
flasher.
-
- Never open the hood if you see or hear
steam o r coolant escap ing from the en­
gine compartment - you risk being scald­
ed. Wait until you can no longe r see or
hear steam or coo lant escaping.
- The e ngine compartment of any ve hicle
is a da ngerous a rea. Before you perform
any wor k in the engine compar tment,
t ur n o f the eng ine and allow it to cool.
Follow the warning stickers¢
page 248,
Engine compartment .
(D Note
Do not cont in ue d riving if the . symbol
illuminates. There is a malf unct ion in the
engine cooling system -you co uld damage
your eng ine.
9=:7-Engine oil pressure malfunction
The red engine oil pressure warning symbol
requires immediate service or repair. Driving
with a low-oil -pressure indication is likely to
inflict severe damage to the engine.
If the . symbo l appears in the disp lay and
b links, the oil press ure is too low . An addition ­
a l dr iver message can also be disp layed by
press ing the
I CH ECKi button:
Switch off engine! Oil p ressure too low
Dri ver information di spla y 33
Immediate act ions
~ Pull off the road.
~ Stop the vehicle.
~ T ur n off the engine .
~ Check the engine oil le vel with the dipstick
¢ page 263.
Dipstick readings check s too low
~ Top off oil to the proper level¢ page 264.
~ Make s ure that the oil pressure wa rning
symbo l. appears no longer in the display
before you start driving again.
Dipstick read ing checks OK
~ If the oil p ress ure warn ing symbol .
s t arts flashing aga in even though the en­
gine oil level checks OK on t he d ipstick,
do
not continue d riving and do not let the en­
gine run in idle .
Instead, contact your au­
thorized Audi dealer for assistance.
(D Tips
- The engine oil pressure symbol. is
not an indic ator for a low engine oil lev­
el. Do not rely on it . Instead, check the
oil level in your engine at regular inter­
vals, preferably each time you refuel,
and always before going on a long trip .
- The yellow oil lev el warn ing indication
1111 requires oil refill or workshop s erv­
ice without delay . Do not wait until th e
red oil pre ssure warning . start s to
flash before you r espond to the low oil
level warning
Ill . By then , your engine
may already have suffered serious dam­
age.
i Steering malfunction
If there is a malfunction in the electronic
steering column lock, the steering cannot be
unlocked .
If the I symbol i n the display blinks, there is
a malfunction in the electronic steering col­
u mn lock. An additional driver message can
a lso be displayed by pressing the
ICHECK I but-
ton:
~

38 Opening and closing
Opening and closing
Keys
Key set
Fig. 27 Key set
@ Master key with remote control
You can centrally lock and unlock your vehicle
and start the engine with the master key with
remote control.
@ Valet key
The valet key only fits the lock in the driver's
door and the ignition lock . If you have to leave
the key with somebody else, you are well-ad­
vised to turn over the valet key only
¢ page 41.
© Emergency key
The emergency key is only for temporary use if
the vehicle key should be lost or misplaced
¢ .&. .
Key replacement
If you lose a key, contact your authorized Audi
dealer immediately to have the
lost key disa­
b led . Be sure to bring all your keys with you.
Registered keys
You can check to find out how many keys have
been registered to your vehicle. Therefore,
when buying a used vehicle, make sure to get
all of the remote keys be long to it .
Ca lling up the registered keys¢
page 12.
Data in the master key
While you are driving, serv ice and mainte­
nance relevant data are being continuously stored on your master key. Your Audi service
adviser can read out these data and tel
l you
about work that is needed on your vehicle .
This also app lies to vehicles w ith Convenience
key*.
A WARNING
--
- Do not leave your vehicle unattended
with the key in the ignition lock. Entry by
unauthorized persons could endanger
you or result in theft or damage the vehi­
cle. A lways lock all doors and take the
key.
- Do not leave children unattended in the
veh icle, especially with access to vehicle
keys . Unguarded access to the keys pro­
vides children the opportun ity to start
the engine and/or activate vehicle sys­
tems such as the power windows etc. Un­
supervised operation of any vehicle sys­
tem by children can result in serious in­
Jury .
(D Tips
- If you open the driver's door with the key
left in the ignition lock, a chime w ill
sound. Th is is your reminder to remove
the key and lock the door.
- For security reasons, replacement keys
are only ava ilable from Audi dealers.
Master key with remote control
The remote control allows you to lock or un­
lock the vehicle electronically .
Fig. 28 Fold-up maste r key with remo te control
., To fold the key out and back in place, press
t he release button ¢
fig. 28. .,.