
Table of Contents 
About this owner's manual . . . . . . 4 
Overview of the vehicle . . . . . . . . . . 5 
Exterior views 
-Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 
-Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 
-Rear view (vehicles with tailgate) . . . . . 7 
-Rear view (vehicles with wing doors) 8 
Vehicle interior 
-Overview of the driver door . . . . . . . . . . . 9 
-Overview of the driver side . . . . . . . . . . . 10 
-Overview of the centre console . . 12 
-Overview of the front passenger side . . . 14 
-Headliner . . . . . . . . . . . . . . . . . . . . 15 
Instrument cluster 
-Warning and indicator lamps . . . . . . . . . . 16 
-Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . 19 
-Volkswagen information system . . . . . . . . 24 
Before the journey . . . . . . . . . . . . . . . . 33 
Before setting off 
-Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . 33 
Opening and closing 
-Vehicle key set . . . . . . . . . . . . . . . . . . . . . . . 36 
-Central locking system . . . . . . . . . . . . . . . . 39 
-Doors.... . . . . . . . . . . . . . . . . . . . . . . . . . 45 
-Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . 46 
-Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 
-Wing doors . . . . . . . . . . . . . . . . . . . . . . . . . 52 
-Windows .  . . . . . . . . . . . . . . . . . . . . . . . . 55 
-Sliding/tilting roof. . . . . . . . . . . . . . . . 58 
Sitting correctly and safely 
-Adjusting the seat position . . . . . . . . . . . . 61 
-Seat functions, front . . . . . . . . . . . . . . . . . . 69 
-Seat functions, rear . . . . . . . . . . . . . . . . . . 72 
-Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . 79 
-Airbag system . . . . . . . . . . . . . . . . . . . . . . . 87 
-Child seats (accessories) . . . . . . . . . . . . . 96 
-Integrated child seat .................. 1 02 
Lights and vision 
-Lights ............................... 106 
-Protection from the sun ............... 115 
-Wipers and washer . . . . . . . . . . . . . 116 
-Mirrors .............................. 121 
Table ot Contents 
Transporting items 
-Driving notes ........................ 125 
-Luggage compartment ................ 130 
-Guide rail system in the rear vehicle floor ................................ 133 
-Roof carrier ........ , ................. 137 
-Towing a trailer ...................... 139 
Practical equipment 
-Stowage area ........................ 150 
-Torches ............................. 152 
-Drink holders . . . • . . . . . . . . . . . . . . . . . . 153 
-Tables .............................. 155 
-Cool box ............................ 158 
-Ashtray and cigarette lighter ........... 161 
-Electrical sockets . . . . . . . . . . . . . . . . . . . . 163 
-Rear Seat Entertainment (RSE) system 165 
-Tachograph . . . . . . . . . . . . . . . . . . . . . . . . . . 172 
-Digital voice enhancement ............ 173 
Equipment, Multivan 
-Darkening the interior of the vehicle, Multivan ............................. 175 
Equipment, Business 
-Vehicle overview, Business . . . . . . . . . . . . 180 
-Seat functions, rear, Business ......... 182 
-Rear-seat telephony, Business ........ 187 
Equipment, California 
-Vehicle overview, California . . . . . . . . . . . 192 
-Seat functions, rear, California ......... 193 
-Central control panel, California ........ 204 
-Interior lights, California ............... 208 
-Stowage areas, California ............. 21 0 
-Darkening the interior of the vehicle, California . . . . . . . . ................... 215 
-Manual pop-up roof, California ......... 218 
-Electric pop-up roof, California ......... 221 
-Awning, California .................... 226 
-Tables and camping chairs, California .. 229 
-Gas system, California ................ 233 
-Water supply and disposal, California .. 237 
-Refrigerator box, California ............ 241 
-Power supply in the vehicle, California .. 242 
-Air conditioning system, California ..... 250 
-Supplementary heater, California ...... 251 
-Practical tips, California ............... 252  

Rear view (vehicles with wing doors) 
Fig. 4 Overview of rear with wing doors. 
Key to Fig. 3: 
G) High-level brake lights 
® Rear windows 
-Rear window heating ......................................................... . 
@ Rear wiper ............................•....................................... 
@ 
® 
® Q) 
® 
® 
® 
® 
Door arresters of wing doors .................... . 
Tail light cluster ..................... . 
Right wing door ..... 
Rear ParkPilot sensors 
Towing bracket1> ..... . 
Left wing door ................................ . 
Rear number plate holder 
Lock and lever for opening the wing doors as well as number plate lighting 
11 On vehicles without towing bracket. there is a fixed towing eye under the rear bumper cover on the right side. 
Overview of the vehicle 
BSG.0074 
322 
116 
52 
106,432 
52 
287 
139 
52 
52 

Vehicle interior 
Overview of the driver door 
Fig. 5 Overview of the controls in the driver door (left-hand drive vehicles). The controls are mirrored in right-hand drive vehicles. 
Key to Fig. 5: 
G) Door release lever . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 
@ Central locking button for locking and unlocking the vehicle &-a . . . . . . . . . . . . . . . . . . . . . 39 
® Switch for adjusting the exterior mirrors . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . 121 
-Exterior mirror setting L - R 
-Exterior mirror heating Gill 
-Folding in the exterior mirrors 9 
0 Buttons operating the electric windows .. 
® Stowage compartment with bottle holder 
® Stowage compartment ..................... . 
55 
150, 153 
150 

Overview of the centre console 
Centre console, standard version 
Fig. 8 Overview of the centre console. standard version. 
Key to Fig. 8: 
CD Button for: 
-Adaptive chassis control (DCC) C I S .......................................... . 
-Front passenger airbag switch-off function ................•....................... 
-Hill descent assist .................................•....................... 
-Roof ventilator G!!J,db ......................................................... . 
-Electric sliding doors ell, a;o ............................................••....• 
-Electronic stabilisation program (ESC) D ........................................ . 
-Windscreen heating W ..................•................................... 
-Rear axle differential lock ! ................................................. . 
-ParkPilot P<• .....................•..••••.............••..............•••••. 
-Tyre monitoring system \P . . . . . . . . . . . . . . . . . . . . . . . . ........................ . 
-Start/stop system . . . . . . . . . . . . . . . . . . . . . . . . ............................... . 
-Hazard warning lights .a . . . . . .  . . . . . . . . . . . . . ............................ . 
-Windscreens made of heat-insulating glass, heated ............................... . 
® Stowage compartment. . . . . . . . . . . . . . . . ............... . 
@ Radio or navigation system (factory-fitted) =:-Booklet Radio, provision for mobile telephone, infotainment system, navigation system 
Overview of the vehicle 
317 
87 
285 
322 
46 
269 
322 
282 
287 
318 
282 
411 
115 
150 
...  

@ Controls for: 
-Climatic .................................................................... . 
-Climatronic ............................................•..................... 
® Stowage compartment in the front centre console ...... . 
-With 12-volt socket ...................... . 
-With ashtray and cigarette lighter 
® Drink holder .. 
0 Lever for: 
-Manual gearbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........ . 
-DSG® dual clutch gearbox .................................................. . 
Centre console, comfort version 
Fig. 9 Overview of the centre console, comfort version. 
Key to Fig. 9: 
G) Button for: 
-Adaptive chassis control (DCC) C 9 S 
-Front passenger airbag switch-off function 
-Hill descent assist ..... . 
322 
322 
150 
163 
161 
153 
260 
260 
87 
285 
-Roof ventilator C!J,C!J . .  . . .  . . . . . . . . . . . . . • . . . . . . . .  . . . . . • . • . . . . . . . . . . . • • . • • . • . . 322 
-Electric sliding doors eo, cm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 
-Electronic stabilisation program (ESC) a . . . . . . . . . . . . . . . . . . . . . . 269 
-Rear axle differential lock ! . . . . . . . . . . . . . . . . . . . . . . . . . . 282 
-ParkPilot P<• 
-Tyre monitoring system W .............. . 
Vehicle Interior 13 
287 
318 ..  

Unlock doors (door unlocking) 
Back 
-Window op. (window operation) 
Off 
All 
Driver 
Back 
-Factory setting (factory setting) 
-Back 
• Lights & Vision 
-Coming Home 
System on/off 
+ 10 Sec. 
-10 Sec. 
Back 
-Leaving Home 
System on/off 
+ 10 Sec. 
-10 Sec. 
Back 
-Backgrnd light. 
System on/off 
+5% 
-5% 
Back 
-Footwelllight 
System on/off 
+5% 
-5% 
Back 
-Lane change flash on/off 
-Travel mode on/off 
-Factory setting (factory setting) 
-Back 
• Coasting on/off 
• Time 
-Hours 
-Minutes 
Overview of the vehicle 
-24 hr mode on/off 
-Summer on/off 
-Back 
• Winter tyres 
-System on/off 
- + 10 km/h (6 mph) 
--10 km/h (6 mph) 
-Back 
• Units 
-Temperature oc 
OF 
Back 
-Consump./dist. 
l/100km, km 
km/1, km 
MPG(GB), mi 
MPG(US), mi 
Back 
-Air pressure 
bar 
psi 
kPa 
Back 
-Back 
• Tyre pressure 
-Save 
-Back 
• Alt. speed dis. (secondary speed display) on/off 
• Service 
-Information 
-Back 
• Factory settings 

Convenience submenu 
m First read and observe the introductory information and safety warnings & on page 24. 
Convenience sub-menu Function 
Alarm conf. Switching the acoustic re-confirmation function for activating the anti-theft alarm on or page 39. 
(Auto Lock): automatically locks all the doors and the tailgate once a speed of approximately 15 km/h (9 m ph) is reached. To unlock Auto Lock while the vehicle is stationary, press the central locking button, use the door lever or remove the key from the ignition when the function Unlock is active. 
Auto Unlock (Auto Unlock): all doors and the tailgate are unlocked when the 
Central locking vehicle key is removed from the ignition. 
39 Depending on the settings, the following doors will be unlocked when the vehicle is unlocked using the vehicle key: -All doors: all doors are unlocked. Door un--Single door: only the driver door is unlocked when the vehicle locking key is used to unlock the vehicle. All the other doors and the tail-gate will not be unlocked until the button @ is pressed for a sec-end time. -Vehicle side: the doors on the driver side are unlocked. 
Settings for the electric windows: all the windows can be opened or closed when Window oper. locking or unlocking the vehicle. This opening function can only be activated for the driver door 55. 
Factory setting The functions in the Convenience submenu are reset to the factory settings. 
Back The display returns to the Settings menu. 
[QJ First read and observe the introductory information and safety warnings & on page 24. 
Lights & Vision Function submenu 
Coming Home Settings for how long the vehicle should be lit once it is locked or unlocked, or for 
Leaving Home switching the function on or off 112. 
Footwell light For setting the brightness of the footwelllight or switching the function on or off. 
Daytime running Switches daytime running lights on and off. 1 i ghts 
Lane change Switching the lane change flash (Lane eh. flash) on or off. When the lane change flash function is switched on, the turn signal will flash at least 3 times when the tum flash signal and main beam lever is gently tapped 106. 
Switching travel mode on and off. When the travel mode is switched on, the head-lights of a left-hand drive vehicle will be adjusted for use on the left-hand side of 
Travel mode the road and those in a right-hand drive vehicle for use on the right-hand side of the road. Adjust the headlights in countries in which the traffic drives on the other side of the road. Travel mode may only be used for a short period of time and must be deactivated as soon as it is no longer required. 
Instrument cluster 31  

Opening and closing 
Vehicle key set 
COl Introduction 
This chapter contains information  on the following subjects: 
Vehicle key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Indicator lamp in the remote control key . . . . . 38 Replacing the battery . . . . . . . . . . . . . 38 Synchronising the remote control key . . . . . . . 39 
Additional Information and warnings: 
• Settings in the Volkswagen information system 24 
• Central locking system 39 
• Starting and stopping the engine 257 
• Consumer information 404 
• Manual opening and closing 413 
A DANGER . 
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result In severe or even fatal injuries within a very short period of time. 
• Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children. 
• Call for medical help Immediately you sus-pect that someone has swallowed a battery. 
36 Before tho journey 
A WARNING 
Careless or unsupervised use of the vehicle key can lead to accidents or injuries. 
• Always take all vehicle keys with you ev-ery time you leave the vehicle. Children or third parties could lock the doors and tail-gate, start the engine or switch on the igni-tion and thus operate electrical equipment, such as the electric windows. 
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can  cause serious Injuries and Illness or fatalities, espe-cially for small children. 
A WARNING 
Improper use of the vehicle key could lead to the engine being switched off and the steer-Ing lock engaging, which would render the vehicle unsteerable. 
• Never remove the vehicle key from the Ig-nition lock when the vehicle Is In motion. 
• When folding out the key bit, ensure that lt Is folded out completely and engaged fully. 
• Never attach heavy objects to the vehicle key. Attach only light objects, If at all, such as a key fob with up to five house keys. <