Table of Contents
About this owner's manual . . . . . . 4
Overview of the vehicle . . . . . . . . . . 5
Exterior views
-Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
-Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
-Rear view (vehicles with tailgate) . . . . . 7
-Rear view (vehicles with wing doors) 8
Vehicle interior
-Overview of the driver door . . . . . . . . . . . 9
-Overview of the driver side . . . . . . . . . . . 10
-Overview of the centre console . . 12
-Overview of the front passenger side . . . 14
-Headliner . . . . . . . . . . . . . . . . . . . . 15
Instrument cluster
-Warning and indicator lamps . . . . . . . . . . 16
-Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . 19
-Volkswagen information system . . . . . . . . 24
Before the journey . . . . . . . . . . . . . . . . 33
Before setting off
-Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening and closing
-Vehicle key set . . . . . . . . . . . . . . . . . . . . . . . 36
-Central locking system . . . . . . . . . . . . . . . . 39
-Doors.... . . . . . . . . . . . . . . . . . . . . . . . . . 45
-Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . 46
-Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
-Wing doors . . . . . . . . . . . . . . . . . . . . . . . . . 52
-Windows . . . . . . . . . . . . . . . . . . . . . . . . . 55
-Sliding/tilting roof. . . . . . . . . . . . . . . . 58
Sitting correctly and safely
-Adjusting the seat position . . . . . . . . . . . . 61
-Seat functions, front . . . . . . . . . . . . . . . . . . 69
-Seat functions, rear . . . . . . . . . . . . . . . . . . 72
-Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . 79
-Airbag system . . . . . . . . . . . . . . . . . . . . . . . 87
-Child seats (accessories) . . . . . . . . . . . . . 96
-Integrated child seat .................. 1 02
Lights and vision
-Lights ............................... 106
-Protection from the sun ............... 115
-Wipers and washer . . . . . . . . . . . . . 116
-Mirrors .............................. 121
Table ot Contents
Transporting items
-Driving notes ........................ 125
-Luggage compartment ................ 130
-Guide rail system in the rear vehicle floor ................................ 133
-Roof carrier ........ , ................. 137
-Towing a trailer ...................... 139
Practical equipment
-Stowage area ........................ 150
-Torches ............................. 152
-Drink holders . . . • . . . . . . . . . . . . . . . . . . 153
-Tables .............................. 155
-Cool box ............................ 158
-Ashtray and cigarette lighter ........... 161
-Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
-Rear Seat Entertainment (RSE) system 165
-Tachograph . . . . . . . . . . . . . . . . . . . . . . . . . . 172
-Digital voice enhancement ............ 173
Equipment, Multivan
-Darkening the interior of the vehicle, Multivan ............................. 175
Equipment, Business
-Vehicle overview, Business . . . . . . . . . . . . 180
-Seat functions, rear, Business ......... 182
-Rear-seat telephony, Business ........ 187
Equipment, California
-Vehicle overview, California . . . . . . . . . . . 192
-Seat functions, rear, California ......... 193
-Central control panel, California ........ 204
-Interior lights, California ............... 208
-Stowage areas, California ............. 21 0
-Darkening the interior of the vehicle, California . . . . . . . . ................... 215
-Manual pop-up roof, California ......... 218
-Electric pop-up roof, California ......... 221
-Awning, California .................... 226
-Tables and camping chairs, California .. 229
-Gas system, California ................ 233
-Water supply and disposal, California .. 237
-Refrigerator box, California ............ 241
-Power supply in the vehicle, California .. 242
-Air conditioning system, California ..... 250
-Supplementary heater, California ...... 251
-Practical tips, California ............... 252
Overview of the vehicle
Exterior views
Side view
Fig. 1 Overview of the left vehicle side. The items G).@,@.® and® are also at the same position on the right side of the vehicle (depending on the equipment).
Key to Fig. 1:
G) Exterior mirrors ................................................................ .
-Integrated aerial Radio, provision for mobile telephone, infotainment system, navigation system
-Lane change assist system display (Side Assist) ................................ .
@ Tank flap . . . . . . . . . . . . . . . . . . . .................................... .
@ Door release lever ................................................... .
@ Side sliding door rail ............. .
® Jacking points ..
® Additional turn signal light .. _ .
Exterior views
121
312
340, 346
45,46
46
420
106
Vehicle interior
Overview of the driver door
Fig. 5 Overview of the controls in the driver door (left-hand drive vehicles). The controls are mirrored in right-hand drive vehicles.
Key to Fig. 5:
G) Door release lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
@ Central locking button for locking and unlocking the vehicle &-a . . . . . . . . . . . . . . . . . . . . . 39
® Switch for adjusting the exterior mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
-Exterior mirror setting L - R
-Exterior mirror heating Gill
-Folding in the exterior mirrors 9
0 Buttons operating the electric windows ..
® Stowage compartment with bottle holder
® Stowage compartment ..................... .
55
150, 153
150
-Start/stop system &. ........................ . 282
-Hazard warning lights d1.. . . . . . . . . . . . . . . . . . . . . • • . . . . . . . . . . . 411
-Windscreens made of heat-insulating glass, heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
@ Stowage compartment........... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Radio or navigation system (factory-fitted) Radio, provision for mobile telephone, infotainment system, navigation system
@) Controls for:
-Heating and fresh air system
-Climatic ............ .
-Climatronic . . . . . . . . . . . . . ....•............
® Stowage compartment . . . . ........................ .
-Mobile telephone interface "comfort version" Radio, provision for mobile tele-phone, infotainment system, navigation system
® Stowage compartment with
-12-volt socket
-Ashtray with cigarette lighter
-Drink holder ................................................. .
Q) Cooled bottle holder .....
® Gear lever for:
-Manual gearbox ...... .
-DSG® dual clutch gearbox .................................................... .
Overview of the front passenger side
322
322
322
150
163
161
153
155
260
260
Fig. 11 Overview of the front passenger side (left-hand drive vehicles with comfort dash panel). The controls are mirrored for right-hand drive vehicles.
Key to Fig. 10 and Fig. 11:
CD Stowage compartment. . . . . . . . . . . . . . . . . . . . . . . . . . 150
-with USB socket -<1:-or AUX-IN socket Radio, provision for mobile telephone. infotainment system, navigation system
@ Stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Opening lever with lock for the stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 .,.
Overv1ew of the vehicle
Before the journey
Before setting off
Driving tips
CO Introduction
This chapter contains information on the following subjects:
Preparing for a journey and driving safely
Driving abroad ...................... .
Driving through water on roads ........ .
33 34
35
An engine and transmission guard may prove use-ful, depending on the conditions in which the vehi-cle is to be driven. An engine and transmission guard can reduce the risk of damage to the vehi-cle's underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Additional Information and warnings:
• Sitting correctly and safely 61
• Transporting 125
• Starting the engine, changing gear and parking the vehicle 257
• Driving with respect for the environment =>page 278
• Consumer information 404
A WARNING
Driving under the Influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal Injuries.
• Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This could cause you to lose control of the vehicle.
l""""('n First read and observe the Introductory L-Wl Information and safety warnings th on page 33.
Checklist
Observe the following Information both before and during the journey to ensure your own safety and the safety of passengers and other road users
..( Check that all lights and turn signals are working properly.
Check the tyre pressure 367 and fuel level 340.
..( Ensure that you have a good, clear view through all of the windows.
..( Air intake to the engine must not be obstruc-ted, and the engine must not be covered with any kind of insulating materials th in ell Introduction on page 351.
0::
g!
..(
..(
..(
..(
..(
..(
..(
Secure any objects and luggage in the stowage compartments, the luggage corn-partment or on the roof 125 .
Ensure that you are able to operate the ped-als freely at all times .
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size =>page 96.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of the occupants 61.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened .
Assume a correct sitting position before set-ling off and maintain this position while driv-ing. This also applies to all passengers =>page 61. ..
Before setting off 33
m Due to the current legislation on the Israel W market, the acoustic warning signals are de-activated there.
m The alarm will be triggered again if a person W gains access to the same or a different se-cured zone after the alarm has been switched off. For example, if the tailgate is opened after a door had been opened.
m The anti-theft alarm will not be activated if W the vehicle is locked from the Inside using the central locking button @.
m If you unlock the driver door mechanically us-L!J ing the vehicle key, only the driver door is un-locked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the doors will not be unlocked).
m The anti-theft alarm will not function correctly W if the vehicle battery is weak or discharged.
m lt is not possible to include the trailer in the W anti-theft alarm system.
81f·01U
Fig. 25 Next to the driver seat: button for switch-ing off the interior monitoring system and anti-tow alarm.
r-f"n First read and observe the introductory information and safety warnings & on page 39.
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the remote control key. When the anti-theft alarm is switched on, the interi-or monitoring system and the anti-tow alarm are al-so active.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the =>Fig. 25 button must be lit up when switching the systems off. To switch the orientation lighting on, remove the key from the ignition or open one of the doors.
Before the journey
• Press the =>Fig. 25 button. A yellow indicator lamp will light up in the button until the vehicle is locked.
• Close all doors and the tailgate.
• Lock the vehicle using the remote control key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehi-cle is locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar, situa-tions:
• If any people or animals are to remain inside the vehicle for a short period & =>page 39.
• If the vehicle is to be loaded onto another vehi-cle.
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is going to be towed with one axle off the ground.
• If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the ve-hicle is completely closed. Comply with legal regu-lations. A false alarm can be triggered in any of the following circumstances:
• If one or more windows are fully or partly open.
• If the slidingflilting roof is completely or partly open.
• If items such as loose pieces of paper and items attached to the Interior mirror (e.g. air-fresh-eners) are left in the vehicle.
• If a mobile telephone that is left in the vehicle vibrates. 11>-
r-f'n First read and observe the introductory Information and safety warnings & on page 61.
The layout of the controls on the front right-hand seat is a mirror image of the layout of the controls on the front left-hand seat.
Fig. 42 Function
G) Adjusting the armrest
® Adjusting the backrest.
@) Adjusting the lumbar support.
0 Pushing the front seat forwards or backwards.
® Adjusting the seat height.
The seat may have a combination of mechanical and electrical controls.
Action
Turn the thumb wheel underneath the armrest.
Turn handwheel.
Turn handwheel.
Lift the lever and move the front seat. The front seat must engage after the lever has been released.
Move the lever up or down. several times if necessary.
m The height of the rotating front seats cannot L!J be adjusted.
BTT.0168
Fig. 43 On the outer side of the left front seat: ad-justing the backrest and the seat cushion for height and tilt.
Fig. 44 On the outer side of the front seat: adjust-ing the lumbar support.
r-f'n First read and observe the introductory information and safety warnings & on page 61.
The layout of the controls on the front right-hand seat is a mirror image of the layout of the controls on the front left-hand seat.
The seat may have a combination of mechanical and electrical controls.
Fig 43 Pressing the switch in the direction of the arrow·
G) Slides the seat forwards or backwards.
® ® Adjusts the angle of the seat cushion.
@) Raises or lowers the seat.
® Forwards or back-Adjusts the angle of the backrest. wards
Before the journey
Automatic headlight control AUTO
The automatic headlight control is merely an aid and will not always be able to detect all driving sit-uations.
If the light switch is in position AUTO, the vehicle lights and the lighting in instruments and switches will switch on and off automatically in the following situations => .&.:
Automatically switched on
• When the rain sensor detects darkness, e.g. when driving through tunnels.
• When the rain sensor detects that it is raining and switches the wipers on.
Automatically switched off
• When the rain sensor detects that there is enough light.
• When the wipers have not been used for a few minutes.
Static cornering light
When cornering slowly or travelling around very tight bends, a static cornering light is switched on automatically to illuminate the inside of the bend.
The static cornering light is integrated into the fog lights and only lights up at speeds below approxi-mately 40 km/h (25 mph).
When reverse gear is engaged, the static corner-ing light on both sides of the vehicle may switch on to provide better illumination of the area when ma-noeuvring.
Main beam assist
r-("'n First read and observe the introductory 1..-JcJl Information and safety warnings.&. on page 106.
Main beam assist can help to prevent other road users from being dazzled.
Main beam assist (Light Assist)
Within the limits of the system, the main beam as-sist automatically switches the main beam on at speeds of over approximately 60 kmlh (37 m ph),
110 I Before the journey
A WARNING
Accidents can occur if roads are not suffi-ciently Illuminated and other road users have difficulty seeing the vehicle, or cannot see it at all.
• The automatic headlight control (AUTO) only switches on the dipped beam headlights when there is a change In the level of bright-ness and not, for example, if it Is foggy.
• Never drive with daytime running lights if the street Is not sufficiently lit due to weather and lighting conditions. The daytime running lights are not bright enough to Illuminate the road ahead and to ensure that other road users are able to see you.
• The rear lights will not be switched on with the daytime running lights. If the rear lights are not switched on, the vehicle may not be visible to other road users If it Is dark, raining, or If visibility Is poor.
m In cool or damp weather, the interior of the l..!J headlights, rear lights and turn signals may mist up briefly. This is normal and does not affect the service life of the lighting system of your vehi-cle.
Main beam assist normally recognises illuminated areas such as towns and deactivates the main beam while driving through them. .,.