Page 217 of 664

217
4 4-2. Opening, closing and locking the doors
Before driving
operate in the opposite direction or stop.
■Fall-down protection function
While the power back door is opening
automatically, applying excessive force
to it will stop the opening operation to
prevent the power back door from sud-
denly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will fully
close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before-
hand, when the power back door is
open.
When the following procedure is per-
formed, all the doors except the power
back door are locked and then power
back door will also be locked at the
same time it is closed.
1Close all doors, except the back
door.
2During the power back door closing
operation, lock the doors using the
smart entry & start system from the
front doors (P.205) or the wireless
remote control. (P.205)
Operation signals will indicate that all
the doors have been closed and locked.
(P.206)
●If the electronic key is placed inside
the vehicle after starting a close oper-
ation via the door reserve lock func-
tion, the electronic key may become
locked inside the vehicle.
●If the power back door does not fully
close due to the operation of the jam protection function, etc., while the
back door is automatically closing
after a door reserve lock operation is
performed, the door reserve lock func-
tion is canceled and all the doors will
unlock.
●Before leaving the vehicle, make sure
that all the doors are closed and
locked.
■Hands Free Power Back Door oper-
ating conditions (vehicles with
Hands Free Power Back Door)
The Hands Free Power Back Door will
open/close automatically when the fol-
lowing conditions are met:
●The Hands Free Power Back Door
operation is enabled (P.186)
●The power switch is in OFF.
●The electronic key is within the opera-
tional range. (P.224)
●A foot is put near the lower center part
of the rear bumper and moved away
from the rear bumper.
The power back door may also be
operated by putting a hand, an elbow,
a knee, etc. near the lower center part
of the rear bumper and moving it away
from the rear bumper. Make sure to
hold it close enough to the center part
of the rear bumper.
■Situations in which the Hands Free
Power Back Door may not operate
properly (vehicles with Hands Free
Power Back Door)
In the following situations, the Hands
Free Power Back Door may not operate
properly:
●When a foot remains under the rear
bumper
●If the rear bumper is strongly hit with a
foot or is touched for a while
If the rear bumper has been touched for
a while, wait for a short time before
attempting to operate the Hands Free
Power Back Door again.
●When operated while a person is too
close to the rear bumper
Page 218 of 664

2184-2. Opening, closing and locking the doors
●When an external radio wave source
interferes with the communication
between the electronic key and the
vehicle (P.225)
●When charging from an external
power source or connecting the AC
charging cable
●When the vehicle is parked near an
electrical noise source which affects
the sensitivity of the Hands Free
Power Back Door, such as a pay park-
ing spot, gas station, electrically
heated road, or fluorescent light
●When the vehicle is near a TV tower,
electric power plant, radio station,
large display, airport or other facility
that generates strong radio waves or
electrical noise
●When a large amount of water is
applied to the rear bumper, such as
when the vehicle is being washed or
in heavy rain
●When mud, snow, ice, etc. is attached
to the rear bumper
●When the vehicle has been parked for
a while near objects that may move
and contact the rear bumper, such as
plants
●When an accessory is installed to the
rear bumper
If an accessory has been installed, turn
the Hands Free Power Back Door oper-
ation setting off.
■Preventing unintentional operation
of the Hands Free Power Back Door
(vehicles with Hands Free Power
Back Door)
When an electronic key is in the opera-
tion range, the Hands Free Power Back
Door may operate unintentionally, so be
careful in the following situations.
●When a large amount of water is
applied to the rear bumper, such as
when the vehicle is being washed or
in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object, such as a ball, moves under the rear
bumper
●When an object is moved from under
the rear bumper
●If someone is swinging their legs while
sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear bumper
while passing by the vehicle
●When the vehicle is parked near an
electrical noise source which affects
the sensitivity of the Hands Free
Power Back Door, such as a pay park-
ing spot, gas station, electrically
heated road, or fluorescent light
●When the vehicle is near a TV tower,
electric power plant, radio station,
large display, airport or other facility
that generates strong radio waves or
electrical noise
●When the vehicle is parked in a place
where objects such as plants are near
the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation, turn
the Hands Free Power Back Door oper-
ation setting off. (P.186)
■When reconnecting the 12-volt bat-
tery
To enable the power back door to oper-
ate properly, close the back door manu-
ally.
■If the back door opener is inopera-
tive
The back door can be unlocked from the
inside.
1Remove the cover.
To prevent damage, cover the tip of the
screwdriver with a rag.
Page 219 of 664

219
4
4-2. Opening, closing and locking the doors
Before driving
2 Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the steps
listed.
■Customization
Settings (e.g. power back door opening angle) can be changed. (Customizable
features: P.635)
WARNING
■Back door closer
●In the event that the back door is
left slightly open, the back door closer will automatically close it to the fully closed position. It takes
several seconds before the back door closer begins to operate. Be careful not to catch fingers or any-
thing else in the back door, as this may cause bone fractures or other serious injuries.
●Use caution when using the back door closer as it still operates when
the power back door system is can- celed.
■Power back door
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
●Check the safety of the surrounding
area to make sure there are no obstacles or anything that could cause any of your belongings to get
caught.
●If anyone is in the vicinity, make
sure they are safe and let them know that the back door is about to open or close.
●If the power back door system is turned off while the back door is
operating automatically, the auto- matic operation is stopped. The back door then has to be operated
manually. Take extra care when on an incline, as the back door may open or close unexpectedly.
Page 220 of 664

2204-2. Opening, closing and locking the doors
WARNING
●If the operating conditions of the power back door are no longer met,
a buzzer may sound and the back door may stop opening or closing. The back door then has to be oper-
ated manually. Take extra care when on an incline, as the back door may open or close abruptly.
●On an incline, the back door may suddenly shut after it opens. Make
sure the back door is fully open and secure.
●In the following situations, the power back door may detect an abnormality and automatic opera-
tion may be stopped. In this case, the back door has to be operated manually. Take extra care when on
an incline, as the back door may open or close abruptly.
• When the back door contacts an
obstacle
• When the 12-volt battery voltage suddenly drops, such as when the
power switch is turned to ON or the hybrid system is started during automatic operation
●If a bicycle carrier or similar heavy object is attached to the back door,
the power back door may not oper- ate, causing itself to malfunction, or the back door may suddenly shut
again after being opened, causing someone’s hands, head or neck to be caught and injured. When
installing an accessory part to the back door, using a genuine Toyota part is recommended.
■Jam protection function
Observe the following precautions.
Failure to do so may cause death or serious injury.
●Never use any part of your body to
intentionally activate the jam pro- tection function.
●The jam protection function may not work if something gets caught just before the back door fully closes.
Be careful not to catch fingers or anything else.
●The jam protection function may not work depending on the shape of the object that is caught. Be careful not
to catch fingers or anything else.
■Hands Free Power Back Door (if
equipped)
Observe the following precautions when operating the Hands Free
Power Back Door. Failure to do so may cause death or serious injury.
●Check the safety of the surrounding area to make sure there are no obstacles or anything that could
cause any of your belongings to get caught.
●When putting your foot near the lower center part of the rear bumper and moving it from the rear bumper,
be careful not to touch the exhaust pipes until they have cooled down sufficiently, as touching hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the effective range (detection area) of the luggage compartment.
Page 221 of 664

221
4
4-2. Opening, closing and locking the doors
Before driving
NOTICE
■Back door spindles
The back door is equipped with spin-
dles that hold the back door in place. Observe the following precautions. Failure to do so may cause damage
to the back door spindle, resulting in malfunction.
●Do not touch the spindle rod with gloves or other fabric items.
●Do not attach any accessories other than genuine Toyota parts to the back door.
●Do not place your hand on the spin-dle or apply lateral forces to it.
■To prevent back door closer mal-function
Do not apply excessive force to the back door while the back door closer is operating. Applying excessive force
may cause the back door closer to malfunction.
■To prevent damage to the power back door
●Make sure that there is no ice
between the back door and frame that would prevent movement of the back door. Operating the power
back door when excessive load is present on the back door may cause a malfunction.
●Do not apply excessive force to the back door while the power back
door is operating.
●Take care not to damage the sen- sors (installed on the right and left edges of the power back door) with
a knife or other sharp object. If the sensor is disconnected, the power back door will not close automati-
cally.
■Hands Free Power Back Door
precautions (if equipped)
The kick sensor is located behind lower center part of the rear bumper.
Observe the following to ensure that the Hands Free Power Back Door function operates properly:
●Keep the lower center part of the rear bumper clean at all times.If the lower center part of the rear
bumper is dirty or covered with snow, the kick sensor may not operate. In this situation, clean off
the dirt or snow, move the vehicle from the current position and then check if the kick sensor operates.
If it does not operate, have the vehi- cle inspected by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●Do not apply coatings that have a
rain clearing (hydrophilic) effect, or other coatings, to the lower center part of the rear bumper.
●Do not park the vehicle near objects that may move and contact the
lower center part of the rear bumper, such as grass or trees.If the vehicle has been parked for a
while near objects that may move and contact the lower center part of the rear bumper, such as grass or
trees, the kick sensor may not oper- ate. In this situation, move the vehi-cle from the current position and
then check if the kick sensor oper- ates. If it does not operate, have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Page 222 of 664

2224-2. Opening, closing and locking the doors
The settings of the power back door
system can be changed by select-
ing the “Vehicle Settings” from the
screen of the multi-information
display and displaying the “PBD”
screen. ( P.186)
The changed power back door settings
are not reset by turning the power
switch to OFF. In order to restore the
original settings, they need to be
changed back on the screen of the
multi-information display.
The open position of the power
back door can be adjusted.
1 Stop the back door in the desir-
able position. ( P.213)
2 Press and hold the power back
door switch on the back door for
approximately 2 seconds.
When the settings are completed, the
buzzer sounds 4 times.
When opening the back door the next time, the back door will stop at that
position.
■Canceling the adjusted open posi- tion of the back door
Press and hold the power back door switch on the back door for approxi-mately 7 seconds.
After the buzzer sounds 4 times, it sounds twice more. When the power back door does the opening operation
the next time, the door will open to the initial settings position.
NOTICE
●Do not subject the kick sensor or its surrounding area to a strong
impact. If the kick sensor or its surrounding area has been subjected to a strong
impact, the kick sensor may not operate properly. If the kick sensor does not operate in the following
situations, have the vehicle inspected by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
• The kick sensor or its surrounding area has been subjected to a strong
impact.
• The lower center part of the rear bumper is scratched or damaged.
●Do not disassemble the rear bumper.
●Do not attach stickers to the rear bumper.
●Do not paint the rear bumper.
●If a bicycle carrier or similar heavy object is attached to the power back door, disable the Hands Free
Power Back Door. ( P.186)
Changing settings of the
power back door system
(vehicles with power back
door)
Adjusting the open position
of the back door (vehicles
with power back door)
Page 223 of 664
223
4
4-2. Opening, closing and locking the doors
Before driving
■Customization
The opening position can be set with the multi-information display. ( P.186)
Priority for the stop position is given to
the last position set by either the power back door switch on the back door or multi-information display.
■Antenna location
Antennas outside the cabin
Antenna outside the luggage com-
partment
Smart entry & start sys-
tem
The following operations can
be performed simply by carry-
ing the electronic key on your
person, for example in your
pocket. The driver should
always carry the electronic
key.
Locks and unlocks the doors*
( P.205)
Locks and unlocks the back
door* ( P.211)
Starts the hybrid system
( P.317)
*: Charging port lid and charging con-
nector will also be locked and
unlocked. ( P.121)
A
B
Page 224 of 664

2244-2. Opening, closing and locking the doors
Antennas inside the cabin
■Effective range (areas within which
the electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is within about 0.7 m (2.3
ft.) of the front door handles, rear door
handles (if equipped) and back door
opener switch. (Only the doors detecting
the key can be operated.)
When starting the hybrid system or
changing power switch modes
The system can be operated when the
electronic key is inside the vehicle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning message displays shown on the multi-information
display are used to protect against unexpected accidents or theft of the vehicle resulting from erroneous opera-
tion. When a warning message is dis- played, take appropriate measures based on the displayed message.
When only an alarm sounds, circum- stances and correction procedures are as follows.
●When an exterior alarm sounds once
for 5 seconds
●When an interior alarm pings continu- ously
■Battery-saving function (vehicles with entry function)
The battery-saving function will be acti- vated in order to prevent the electronic key battery and the 12-volt battery from
being discharged while the vehicle is not in operation for a long time.
●In the following situations, the smart entry & start system may take some time to unlock the doors.
• The electronic key has been left in an area of approximately 3.5 m (11.5 ft.) of the outside of the vehicle for 2 min-
utes or longer. • The smart entry & start system has not been used for 5 days or longer.
●If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked at any doors except the driver’s door. In this case, take hold of the driver’s door
handle, or use the wireless remote control or the mechanical key, to unlock the doors.
C
A
B
SituationCorrection proce-
dure
An attempt was
made to lock the
vehicle while a
door was open.
Close all of the
doors and lock the
doors again.
SituationCorrection proce-
dure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door
was opened while
the power switch
was in ACC).
Turn the power
switch to OFF and
close the driver’s
door.