Page 559 of 664

8
559
8
When trouble arises
When trouble arises
8-1. Essential information
Emergency flashers .......... 560
If your vehicle has to be
stopped in an emergency 560
If the vehicle is trapped in rising
water............................... 561
8-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 563
If you think something is wrong
....................................... 566
If a warning light turns on or a
warning buzzer sounds... 568
If a warning message is dis-
played ............................. 578
If you have a flat tire (vehicles
without spare tire) ........... 582
If you have a flat tire (vehicles
with spare tire) ................ 593
If the hybrid system will not
start ................................ 601
If you lose your keys ......... 603
If the fuel filler door cannot be
opened ........................... 603
If the electronic key does not
operate properly ............. 604
If the 12-volt battery is dis-
charged .......................... 606
If your vehicle overheats... 611
If the vehicle becomes stuck
....................................... 615
Page 560 of 664

5608-1. Essential information
8-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch once
again.
■Emergency flashers
●If the emergency flashers are used for a long time while the hybrid system is not operating (while the “READY” indi-
cator is not illuminated), the 12-volt battery may discharge.
●If any of the SRS airbags deploy (inflate) or in the event of a strong rear impact, the emergency flashers will
turn on automatically. The emergency flashers will turn off automatically after operating for
approximately 20 minutes. To manu- ally turn the emergency flashers off, press the switch twice. (The emer-
gency flashers may not turn on auto- matically depending on the force of the impact and conditions of the colli-
sion.)
1 Steadily step on the brake pedal
with both feet and firmly depress
it.
Do not pump the brake pedal repeat- edly as this will increase the effort required to slow the vehicle.
2 Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be shifted
to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as possi-
ble.
Press and hold the power switch for 2
consecutive seconds or more, or press
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped in the road due to a
breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emer-
gency
Only in an emergency, such as
if it becomes impossible to
stop the vehicle in the normal
way, stop the vehicle using the
following procedure:
Stopping the vehicle
Page 566 of 664

5668-2. Steps to take in an emergency
5Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle
body.
6 Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake
function. (if equipped): P.420
If the hybrid system does not start, turn the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.327)
When the shift lever cannot be shifted:
P.323
■While towing
If the hybrid system is not running, the power assist for the brakes and steering will not function, making steering and
braking more difficult.
■Wheel nut wrench (if equipped)
Wheel nut wrench is installed in the deck under tray. ( P.583, 594)
Fluid leaks under the vehicle
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
High coolant temperature warn-
ing light flashes or come on
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms
Page 568 of 664

5688-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer. Continuing to drive the vehicle may
be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Page 569 of 664

569
8
8-2. Steps to take in an emergency
When trouble arises
■Charging system warning light*
*: This light illuminates on the multi-information display.
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging sys-
tem
Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Warning lightDetails/Actions
Indicates that the engine is overheating
Immediately stop the vehicle in a safe place.
Handling method ( P.611)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
Stop the vehicle in a safe place.
Handling method ( P.611)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Page 570 of 664

5708-2. Steps to take in an emergency
■Malfunction indicator lamp*
*: This light illuminates on the multi-information display.
■SRS warning light
■ABS warning light
■Electric power steering system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The hybrid system;
The electronic engine control system;
The electronic throttle control system; or
The emission control system (if equipped)
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system; or
The seat belt pretensioner system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric Power
Steering) system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Page 571 of 664

571
8
8-2. Steps to take in an emergency
When trouble arises
■PCS warning light (warning buzzer)
■LTA indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(Flashes or illuminates)
(If equipped)
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS
(Pre-Collision System).
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become tempo-
rarily unavailable, corrective action may be neces-
sary.
Follow the instructions displayed on the multi-
information display. ( P.353, 581)
If the PCS (Pre-Collision System) or VSC (Vehicle
Stability Control) system is disabled, the PCS warn-
ing light will illuminate.
P.361
Warning lightDetails/Actions
(Orange) (If equipped)
Indicates a malfunction in the LTA (Lane Tracing
Assist)
Follow the instructions displayed on the multi-
information display. ( P.371)
Page 572 of 664

5728-2. Steps to take in an emergency
■Toyota parking assist-sensor OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■PKSB OFF indicator*
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a malfunction in the Toyota parking assist-
sensor function
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
Follow the instructions displayed on the multi-
information display. ( P.416, 578)
Warning lightDetails/Actions
(If equipped)
If “Parking Support Brake Malfunction Visit Your
Dealer” is displayed on the multi-information display:
Indicates a malfunction in the PKSB (Parking Support
Brake) system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
If “Parking Assist Unavailable” is displayed on the
multi-information display:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
Follow the instructions displayed on the multi-
information display. ( P.424, 578)