Page 9 of 117

JOBNAME: 288987 2011 Maint-Wa PAGE: 8 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for5 years or 100,000
kilometres,whichever occurs first, measured from the vehicle’s original
warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance service and all SRT
vehicles are excluded from the5-year or 100,000-kilometrePowertrain
Warranty, and are covered only under the3-year or 60,000-kilometreBasic
Warranty.
•Engine –Cylinder block and all internal parts; cylinder head assem-
blies; timing case, timing chain, timing belt, gears and sprockets;
vibration damper; oil pump; water pump and housing; intake and
exhaust manifolds; flywheel with starter ring gear; core plugs; valve
covers; oil pan; turbocharger housing and internal parts; turbocharger
wastegate actuator; supercharger; serpentine belt tensioner; seals and
gaskets for listed components only.
•Transmission –Transmission case and all internal parts; torque con-
verter; drive/flex plate; transmission range switch; transmission control
module; bell housing; oil pan; seals and gaskets for listed components
only.
Note: Manual transmission clutch parts are not covered at any time.•Rear-Wheel Drive (If equipped) –Rear axle housing and all internal
parts; axle shafts; axle shaft bearings; driveshaft assemblies; driveshaft
centre bearings; universal joints and yokes; seals and gaskets for listed
components only.
•4-Wheel Drive (4x4) (If equipped)–Transfer case and all internal parts;
transfer case control module and shift mode motor assembly; axle
housing and all internal parts; axle shafts; axle shaft bearings; drive-
shaft assemblies (front and rear); driveshaft centre bearings; universal
joints and yokes; disconnect housing assembly; seals and gaskets for
the listed components.
•All-Wheel Drive (AWD) (If equipped) –Power transfer unit and all
internal parts; driveshaft and axle shaft assemblies; constant velocity
joints and boots; axle housing and all internal parts; differential carrier
assembly and all internal parts; output ball bearing; output flange; end
cover; viscous converter clutch; overrunning clutch; vacuum motor;
torque tube; pinion spacer and shim; seals and gaskets for these parts
only.
8
5/100 POWERTRAIN WARRANTY
Page 10 of 117

JOBNAME: 288987 2011 Maint-Wa PAGE: 9 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
5/160 DIESEL ENGINE WARRANTY
(if equipped)
These diesel engine parts are covered for5 years or 160,000 kilometres,
whichever occurs first.
•Diesel Engine –Cylinder block and all internal parts; cylinder head
assemblies; core plugs; fuel injection pump and injectors; intake and
exhaust manifolds; oil pan; oil pump; timing gear drive belts and/or
chains and cover; turbocharger housing and internal parts; valve covers;
water pump and housing; seals and gaskets for listed components only.
8/160 HYBRID SYSTEM WARRANTY
(if equipped)
These hybrid system parts are covered for8 years or 160,000 kilometres,
whichever occurs first.
•TPIM Fan
•TPIM Pump
•TPIM Assembly
•Transmission and all internal components•APM Assembly
•HV AC Cables
•HV DC cables
•Hybrid Battery
3/290 AISIN TRANSMISSION WARRANTY
(if equipped)
These Aisin six-speed automatic transmission components are covered for
3 years or 290,000 kilometres,whichever occurs first.
•Transmission –transmission case and all internal parts; torque con-
verter; transmission control module.
9
5/160 DIESEL ENGINE / 8/160 HYBRID SYSTEM / 3/290 AISIN TRANSMISSION WARRANTIES
Page 11 of 117
JOBNAME: 288987 2011 Maint-Wa PAGE: 10 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
CORROSION WARRANTY
For 3 years, regardless of distance driven,your Corrosion Warranty
covers any body sheet metal panel which develops a hole caused by
corrosion.
In addition, outer body panels are covered against holes caused by
corrosion up to5 years or 160,000 kilometres, whichever occurs first. An
outer body panel is a sheet metal panel which can be seen while walking
around the vehicle, and which is painted body colour.
This warranty applies only to holes caused by corrosion. Cosmetic or
surface corrosion (resulting from stone chips or scratches in the paint, for
example) will not be repaired under this warranty.
If corrosion damage is obviously neglected and allowed to worsen until a
hole develops, this warranty will not cover the repair.
10
CORROSION WARRANTY
Page 12 of 117

JOBNAME: 288987 2011 Maint-Wa PAGE: 11 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
EMISSION WARRANTIES
Chrysler Canada warrants that your new vehicle was designed, built and
equipped to conform at the time of sale with applicable federal and
provincial emissions standards, and that the vehicle is at the time of sale
free from defects in material and workmanship which would cause it to fail
to conform to the applicable emission standards within the warranty
periods specified. A covered defect is one which causes your vehicle to fail
to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission
regulations, see the “Scheduled Maintenance” instructions in your Owner’s
Manual. Only Chrysler parts should be used for maintenance and repair of
your vehicle’s emission control systems.You should keep any receipts for maintenance service and pass them on to
the next owner of your vehicle, in case questions arise concerning
maintenance. Chrysler Canada has the right to deny warranty coverage if
your vehicle has not been properly maintained, or if repairs are needed
because parts other than Chrysler parts were used; however, denial will not
be based on the lack of maintenance records alone.
Warranty service must be performed by an authorized Dodge Retailer.
If emergency warranty service is required and an authorized retailer is not
available, contact Chrysler Canada Customer Assistance (page 20) and
request emission warranty service help.
11
EMISSION WARRANTIES
Page 13 of 117

JOBNAME: 288987 2011 Maint-Wa PAGE: 12 SESS: 57 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
EMISSION DEFECT WARRANTY
The 3/60 Basic Warranty covers all emission control components for
3 years or 60,000 kilometres,whichever occurs first. The Emission Defect
warranty provides longer coverage for specified components.
LIGHT-DUTY TRUCKS
For light-duty trucks, the Defect Warranty covers the following major
emission control parts, if so equipped, for8 years or 130,000 kilometres,
whichever occurs first:
•catalytic converter
•powertrain control module
HEAVY-DUTY TRUCKS
Heavy-duty trucks are trucks over 4536 kg (10,000 lb) GVW.For heavy-duty trucks, the Defect Warranty covers the following parts, if
so equipped, for5 years or 80,000 kilometres,whichever occurs first:
•air system controls•onboard diagnostic system
•catalytic converter components
•distributor and components•oxygen sensors
•electronic fuel injection•PCV valve or orifice
system and injectors•powertrain control module
•evaporative-emission canister•secondary ignition wires
and controls•spark plugs
•exhaust manifold•throttle body
•EGR valve and control system•transmission control module
•exhaust pipes (exhaust manifold•vacuum hoses, clamps, fittings
to catalyst) and tubing used for these
•fuel cap and tank assembly, components
pump and fuel lines•vacuum, temperature, altitude,
•ignition coil and module
speed, and time-sensitive sensors,•intake manifold valves and switches used in these
components and systems
12
EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
Page 14 of 117

JOBNAME: 288987 2011 Maint-Wa PAGE: 13 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
EMISSION PERFORMANCE WARRANTY
The Emission Performance Warranty only applies to cars and trucks with
a GVW less than 3855 kg (8500 lb).
For2 years or 40,000 kilometres,whichever occurs first, the Performance
Warranty will cover the cost of repairing or adjusting any components or
parts of your vehicle that might be necessary to pass an approved
provincial Inspection/Maintenance (I/M) program’s emissions test, but
only if:
•your vehicle failed an approved provincial I/M emissions test; and
•your vehicle was properly maintained and operated until it failed the
test; and
•warranty service is required in order for your vehicle to pass the
provincial I/M test
Provincial test fees, if any, are not covered by this warranty.
HOW TO GET SERVICE UNDER THIS WARRANTY
If your vehicle fails an approved I/M emissions test within the Emission
Performance Warranty period, take it to an authorized Dodge Retailer as
soon as possible. Give the service representative the printout that shows
your vehicle failed the test. If possible, bring all service receipts,
maintenance logs and records to prove that your vehicle has been properly
maintained.
13
EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
Page 15 of 117

JOBNAME: 288987 2011 Maint-Wa PAGE: 14 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
WHAT IS NOT COVERED
DAMAGE FROM MISUSE OR ACCIDENT
The warranties in this booklet do not cover repairs required due to fire,
accidents, abuse, negligence, objects striking your vehicle, carrying corro-
sive materials (such as chemicals, acids and fertilizers), misuse (such as
driving over curbs, overloading, spinning wheels, etc.), racing or partici-
pating in a racing event, improper disconnection of components, modifying
the exhaust system, tampering or making adjustments which do not comply
with Chrysler specifications.
Disconnecting, tampering with or changing the reading of the odometer
will void your warranties.
DAMAGE FROM THE ENVIRONMENT
The warranties in this booklet do not cover fading or deterioration caused
by exposure to the elements, or repairs required due to airborne fallout,
acid rain, chemicals, tree sap, insects, bird or insect droppings, salt, sand,
gravel, road hazards, hail, windstorms, lightning, floods or any other event
of nature.Road salt, car washes, scuffs and scratches, and everyday abrasion from
sand and dirt can affect the appearance of a vehicle’s wheels (steel, chrome
and aluminum) and other undercarriage parts. Some surface corrosion with
use is normal; it is not a defect and is not covered by any warranty.
NORMAL MAINTENANCE AND WEAR
The warranties in this booklet do not cover normal maintenance services,
such as oil and filter changes, general lubrication, tire rotation, engine
tune-ups and replacing spark plugs. Required maintenance services are
described in detail in your Owner’s Manual. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs, brake rotors,
pads, linings or drums, windshield and rear window, wheel alignment and
wheel balancing (unless they are defective, see page 7).
14
WHAT IS NOT COVERED
Page 16 of 117

JOBNAME: 288987 2011 Maint-Wa PAGE: 15 SESS: 55 OUTPUT: Wed May 26 09:12:27 2010
/chrysler/chry-intl/warr-maint/288987-ram-gasdsl-en/warranty
DAMAGE FROM IMPROPER MAINTENANCE
The warranties in this booklet do not cover repairs required due to
improper maintenance, lack of maintenance, use of contaminated or dirty
fuels or failure to use the proper fuels and lubricants recommended in the
Owner’s Manual.
EXTRA EXPENSES
The warranties in this booklet do not cover incidental or consequential
damages such as loss of use of your vehicle, loss of time, inconvenience,
expense for fuel, telephone, travel, rental car, overnight accommodation,
loss or damage to your personal property, commercial loss, loss of
income, etc.
NON-CHRYSLER MODIFICATIONS
The warranties in this booklet do not cover repairs required because of
non-Chrysler modifications, installation of special equipment or accesso-
ries, or use of special materials, fuels or additives. This includes special
bodies, body conversions, fuel system conversions, trailer hitches, window
tints, sunroofs, theft alarms, etc. Non-Chrysler modifications do not by
themselves void your warranty, but they are not covered by your warranty.
NON-CHRYSLER PARTS
The warranties in this booklet do not cover parts, equipment, materials or
additives not supplied by Chrysler or not certified for use on your vehicle.
Performance and racing parts are considered to be non-Chrysler parts.
15
WHAT IS NOT COVERED