2011 Ram 2500 air condition

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OTHER THINGS YOU SHOULD KNOW
OPTIONAL SERVICE CONTRACT
Chrysler Canada has a service contract specially designed for most new
vehicles, to cover repair costs beyond your vehicle’s warranty. Protection
is available for almost every operating part of your vehicle, and at
reasonable cost.
Chrysler Canada stands fully behind its service contracts. Be sure that the
contract you buy is a genuineChryslerService Contract. We arenot
responsible for other companies’ contracts. See page 26 for details on
available service contracts.
APPEARANCE ITEMS
Defects or damage to sheet metal, paint, trim and other appearance items
are normally found and corrected during new vehicle inspection. For your
protection, if you find any such defect or damage, you should tell your
selling retailer immediately, because if the problem worsens due to use and
exposure, repairs will not be covered by any warranty.
PRODUCTION CHANGES
Chrysler Canada and its retailers reserve the right to make changes in
vehicles built and/or sold at any time without incurring any obligations to
make the same or similar changes on vehicles which were built and/or sold
previously.
EXCHANGE PARTS
To reduce the amount of time your vehicle is out of service due to repairs,
Chrysler may offer exchange service on some parts. Moparor Autopar™
brand exchange parts may be new, remanufactured, reconditioned or
repaired, but all meet Chrysler standards and are warranted the same as
new parts. Examples of parts that may be serviced by exchange include
engines, transmissions, instrument clusters, radios, tape and CD players,
speedometers and various electronic modules.
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OTHER THINGS YOU SHOULD KNOW

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RECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations require the
capture, purification and reuse of automotive refrigerant gases. As a result,
any repairs to the sealed portion of your air conditioning system, if so
equipped, may involve the installation of purified reclaimed refrigerant.
DIGITAL VIDEO AND COMPACT DISCS(DVD/CD)
There are some things you should know about non-commercial DVDs and
CDs. Labels applied to home-recorded discs may curl, buckle or peel off.
This can result in ejection failure, and repairs required to remove a “stuck”
disc are not covered by warranty. In addition, some home-recorded discs
may not be compatible with automotive players and may skip or produce
error messages. If you encounter this, check your player by using a
commercial disc which is known to be playable. If a disc is not compatible
with the player, replacing or servicing the player will not solve the
problem.
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OTHER THINGS YOU SHOULD KNOW

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•FLAT TIRE?If you have a flat tire, the service facility will remove it
and install your spare tire. The spare tire must be inflated and in sound
operating condition. Tire repairs are not covered.
•OUT OF FUEL ?If your vehicle runs out of fuel, a small amount of
gasoline will be delivered to your location, where regulations permit. In all
other cases, including alternate fuels, your vehicle will be towed to the
nearest re-fuelling centre. In these instances, the cost of fuel purchased will
be your responsibility.
Please read “About Roadside Assistance” (page 24) because there are
some limitations that may affect the service available to you.
TO REQUEST ASSISTANCE(SEE ALSO INSIDE FRONT COVER)
If your vehicle requires any of the services provided by the program, call
this toll-free number anytime, from any location in Canada or the United
States:1-800-363-4869(this number does not ring at Chrysler Canada).
Please identify yourself as a Chrysler vehicle owner and be ready to
provide:
❏Your Vehicle Identification Number
❏Your licence plate number
❏Your odometer reading (kilometres)❏The location of your vehicle and the phone number where you can
be reached
❏Type of service needed (tow, flat tire, battery boost, etc.)
Note:•In severe weather, some delays may be expected.
•You will have to personally authorize the service provided by the
tow company
•If your vehicle is towed to a retailer, you are responsible for
contacting the retailer to authorize the service.
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at5 years or
100,000 kilometres(or at3 years or 60,000 kilometres,if applicable),
whichever occurs first. If you call the toll-free number for assistance after
the program expires, you will have to pay for the service provided.
Some emissions coverage lasts longer than the Roadside Assistance
program.* For warranted emission system repairs after the program
expires, towing (only) will be provided on a reimbursement basis. Call the
toll-free number and service will be dispatched, but you will have to pay
for the tow. For reimbursement consideration, see your authorized retailer
for further details.
*See page 10.
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ROADSIDE ASSISTANCE

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Chrysler Canada reserves the right to limit services or reimbursement
claims for any vehicle, if in our opinion there is abuse of the services or
requests for service become unreasonable or too frequent.
The program may be amended or cancelled at any time without refund.
IN REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a consid-
erable distance from a Chrysler Canada Retailer, we reserve the right to
engage a nearby non-Chrysler service facility to repair your vehicle, to
minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road to the
servicing retailer, transportation by rail or water may be necessary. The
program will cover a tow to the dock or rail terminal and also to the retailer
at the end of the trip, but special transportation by rail or water must be
arranged for and paid by you. We will reimburse you for special
transportation costs, up to $300 per incident.
IF YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program,
you may claim reimbursement under the following conditions:
•You must have called the toll-free number first for assistance
•Towing claims must be accompanied by the original detailed repair bill
and towing invoice
•Reimbursement will be limited to the local Roadside Assistance
contractor rates, to a maximum of $100 per incident, unless otherwise
noted
•Only original receipts, bills and/or charge card copies submitted by you
will be accepted for consideration for reimbursement. Originals will be
returned upon request.
•Mail your claims to:
Chrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
Chrysler Canada reserves the right to decline any claim presented for
payment later than 30 days from the date the service was performed, or if
service was provided by an unlicenced garage or individual.
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OPTIONAL
CHRYSLER
CANADA
SERVICE
CONTRACTS
As complete as our new warranty is, it may not give you total protection
for your ownership period, nor does it provide the regular maintenance
which is required to keep your new vehicle at its optimal operating
condition. If you lease a vehicle, you should be aware of your obligation
to maintain and repair the vehicle.
Chrysler Canada Service Contracts can enhance your new vehicle’s
factory warranty from the day of delivery and provide mechanical
coverage on most major components†† when your factory warranty
expires. There are 3 types of plans available for purchase to suit most
needs and the average length of ownership.
Please see your selling retailer for “Special Use” Service Contract
availability.
††Subject to limitations. Details available at your selling retailer.
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OPTIONAL CHRYSLER CANADA SERVICE CONTRACTS

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1. POWERTRAIN PLANS*
Powertrain plans complement the factory powertrain warranty by provid-
ing enhanced roadside coverage and car rental allowance if your vehicle is
not drivable and must be kept overnight. Certain plans also provide
additional distance coverage.
Major components covered are:
•engine•transmission•front-wheel drive•rear-wheel drive
•4-wheel drive (4x4)•all-wheel-drive vehicles
2. “GOLD”PLANS*
Each plan provides full mechanical repair protection to non-powertrain
(Gold) components. Certain plans also provide full mechanical protection
against powertrain component repairs beyond your vehicle’s powertrain
warranty coverage. Contracts are available with or without a deductible.
Major components covered are:
•steering•air conditioning•engine cooling and fuel•front suspension
•rear suspension•electrical•hydraulic brake components•anti-lock
brakes
*Maximum terms available on new vehicles registered in Canada only.
3. “GOLDPLUS”PLANS*
The most complete protection available for your new vehicle is a “Gold
Plus” Service Contract which combines the benefits of Gold component
coverage (see “Gold” Plans), plus, the most important vehicle maintenance
functions:
•Engine oil and oil filter changes
•Tire rotation every other service
•“Peace-of-Mind” motoring with Tire Road Hazard Protection
which provides full, or pro-rata, replacement of the original four
tires, or their repair
•Rental car allowance for same-day warranty repairs – your vehicle
need not be kept overnight before eligibility for the rental
allowance is met
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OPTIONAL CHRYSLER CANADA SERVICE CONTRACTS

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INTRODUCTIONThe oil change indicator system will remind you that
it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condition
the oil change indicator message will illuminate, this
means that service is required for your vehicle. Have
your vehicle serviced as soon as possible, within the
next 800 km. The oil change indicator message will
not monitor the time since the last oil change. Change
your vehicles oil if it has been 6 months since your
last oil change even if the oil change indicator
message is NOT illuminated. Change your engine oil
more often if you drive your vehicle off-road for an
extended period of time.Under no circumstances
should oil change intervals exceed 13,000 km or
6 months, whichever comes first.Your dealer will
reset the oil change indicator message after complet-
ing the scheduled oil change. If this scheduled oil
change is performed by someone other than yourdealer the message can be reset by referring to the
steps described in the Owner’s Manual.
The performance of all scheduled service work is
required to maintain your vehicle in good operat-
ing condition. Chrysler Canada Inc. reserves the
right to deny warranty coverage if the vehicle has
not been properly maintained. While we do not
insist that such work be performed by factory
authorized retailers, we strongly recommend that
an authorized Chrysler, Jeepor Dodge Retailer
perform this work.
AT EACH STOP FOR FUEL
•Check the engine oil level about 5 minutes
after a fully warmed engine is shut off. Check-
ing the oil level while the vehicle is on level
ground will improve the accuracy of the oil
level reading. Add oil only when the level is at
or below the ADD or MIN mark.
•Check the windshield washer solvent and add
if required.ONCE A MONTH
•Check tire pressure and look for unusual wear
or damage.
•Inspect the battery and clean and tighten the
terminals as required.
•Check the fluid levels of coolant reservoir,
brake master cylinder, power steering and
transmission and add as needed.
•Check all lights and other electrical items for
correct operation.
•Check and clean wiper blades. Replace if
required.
AT EACH OIL CHANGE
•Change the engine oil filter.
•Inspect the brake hoses and lines.
VISUAL INSPECTIONS —
INSPECT FOR SIGNS OF COMPONENT
DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle performance and reliability. The limited warranties in the
warranty booklet DO NOT COVER repairs required due to improper maintenance. We strongly suggest you keep track of scheduled maintenance and keep receipts
or other documents. Use only recommended MoparLubricants and genuine MoparParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE INTERVAL THAT OCCURS FIRST.

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Perform Maintenance At
26,000 km or 12 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change
interval exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this
service.
❏Lubricate the front drive shaft fitting. (All 4x4 models except 1500)
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions;
replace if necessary.
❏Inspect the brake linings; replace if necessary.
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if
necessary.
* Oil changes that are prompted by the oil change indicator system prior to this schedule maintenance interval can
be recorded in the oil change log section.
Perform Maintenance
At
12 Months or
26,000 km
Odometer Reading
DateRetailer Copy
Remove and attach to Repair Order
................................................................................................