
LUGGAGE FLOOR TRIMEI-57
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• Insert a trim stick or suitable tool between panel on vehicle and clips (as indicated with arrow) to release clips.
• Use a trim stick or suitable tool when removing metal clips
from garnishes.
• Be careful not to damage the body while prying to release clips.
• Make sure clips are properly al igned in panel holes on body
when installing, then press them in completely.
1. Position rear seat. • For non-sliding type, remove rear seat. Refer to SE-28,
"Removal and Installation".
• For sliding type seat, fold down the seatback and slide to for- ward most position in vehicle.
2. Lift and remove the luggage floor center board and luggage floor spacer.
3. Partially remove lower edge of back door weatherstrip and set aside. Refer to EI-40, "
Removal and Instal-
lation".
4. If equipped, remove the bracket cover (1). : Vehicle front
5. Using a suitable tool, release the pawls at the front edge (for- ward in vehicle) of striker cover plate, then lift upward to remove.
: Pawl
6. Remove the clips, then while pressing down on the top edge, pull bottom edge inboard releasing hidden pawls (A). Pull
upward to release hidden pawls (B), and remove luggage rear
plate.
: Vehicle front
SIIA0810E
ALJIA0518ZZ
ALJIA0515ZZ
ALJIA0516ZZ
Revision: May 2010 2011 Versa

TRUNK ROOM TRIM & TRUNK LID FINISHEREI-59
< ON-VEHICLE REPAIR >
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TRUNK ROOM TRIM & TRUNK LID FINISHER
Removal and InstallationINFOID:0000000005929579
REMOVAL
CAUTION:
• Insert a trim stick or suitable tool between panel on vehicle and clips (as indicated with arrow) to release clips.
• Be careful not to damage the body while prying to release clips.
• Make sure clips are properly al igned in panel holes on body
when installing, then press them in completely.
1. Open trunk lid.
2. Position the rear seat cushion to the forward most position, then remove the rear seatback and seatback side RH/LH. Refer to
SE-22, "
Removal and Installation".
1. Trunk side finisher RH 2. Seat back finisher RH (if equipped) 3. Trunk floor carpet
4. Seat back finisher LH (if equipped) 5. Trunk side finisher LH 6. Trunk rear plate
7. Trunk lid finisher inner A. Clip C205 Vehicle front
Pawl
WIIA1415E
SIIA0810E
Revision: May 2010 2011 Versa

FSU-12
< SERVICE INFORMATION >
COIL SPRING AND STRUT
COIL SPRING AND STRUT
Removal and InstallationINFOID:0000000005930902
REMOVAL
1. Remove cowl top panel. Refer to EI-24, "Removal and Installation".
2. Remove front tires using power tool.
3. Remove harness of wheel sensor from strut assembly. Refer to BRC-33, "
Removal and Installation".
CAUTION:
Do not pull on wheel sensor harness.
4. Remove brake hose lock plate. Refer to BR-12, "
Rear Brake Tube and Hose".
5. Remove the nut on the upper side of stabilizer connecting rod using power tool, and then remove stabi- lizer connecting rod from strut assembly.
6. Remove nuts and bolts, and then remove steering knuckle from strut assembly. Refer to FSU-10, "
Component".
7. Remove the strut mounting insulator bolts, then remove strut assembly.
INSTALLATION
Installation is in the reverse order of removal.
• For tightening torque, refer to FSU-10, "
Component".
• Perform final tightening of bolts and nuts at the strut assembly lower side (rubber bushing) under unladen
conditions with tires on level ground. Check wheel alignment. Refer to FSU-7, "
Wheel Alignment Inspection".
• Check wheel sensor harness for proper connection. Refer to BRC-33, "
Removal and Installation".
• Attach strut mounting insulator as shown.
DisposalINFOID:0000000005930903
1. Set strut assembly horizontally with the piston rod fully extended.
2. Drill 2 – 3 mm (0.08 – 0.12 in) hole at the position ( ) from top
as shown in the figure to release gas gradually.
CAUTION:
• Wear eye protection (safety glasses).
• Wear gloves.
• Be careful with metal chips or oil blown out by the com-pressed gas.
NOTE:
• Drill vertically in this direction ( ).
• Directly to the outer tube avoiding brackets.
• The gas is clear, colorless, odorless, and harmless.
WEIA0179E
MEIA0014E
JPEIA0160ZZ
Revision: May 2010 2011 Versa

GI-26
< SERVICE INFORMATION >
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
• Cold or hot start up
Get a thorough description of the incident from the customer. It is important for simulating the conditions of the
problem.
Vehicle Vibration
The problem may occur or become worse while driving on a rough road or when engine is vibrating (idle with
A/C on). In such a case, you will want to check for a vibration related condition. Refer to the following illustra-
tion.
CONNECTORS & HARNESS
Determine which connectors and wiring harness would affect the electrical system you are inspecting. Gently
shake each connector and harness while monitoring the sy stem for the incident you are trying to duplicate.
This test may indicate a loose or poor electrical connection.
HINT
Connectors can be exposed to moisture. It is possible to get a thin film of corrosion on the connector termi-
nals. A visual inspection may not reveal this without disconnecting the connector. If the problem occurs inter-
mittently, perhaps the problem is caused by corrosion. It is a good idea to disconnect, inspect and clean the
terminals on related connectors in the system.
SENSORS & RELAYS
Gently apply a slight vibration to sensors and relays in the system you are inspecting.
This test may indicate a loose or poorly mounted sensor or relay.
ENGINE COMPARTMENT
There are several reasons a vehicle or engine vibration could cause an e\
lectrical complaint. Some of the
things to check for are:
• Connectors not fully seated.
• Wiring harness not long enough and is being stressed due to engine vibrations or rocking.
• Wires laying across brackets or moving components.
• Loose, dirty or corroded ground wires.
• Wires routed too close to hot components.
To inspect components under the hood, start by verifyi ng the integrity of ground connections. (Refer to Ground
Inspection described later.) First check that the system is properly grounded. Then check for loose connection
by gently shaking the wiring or components as previous ly explained. Using the wiring diagrams inspect the
wiring for continuity.
BEHIND THE INSTRUMENT PANEL
An improperly routed or improperly clamped harness can become pinched during accessory installation. Vehi-
cle vibration can aggravate a harness which is routed along a bracket or near a screw.
UNDER SEATING AREAS
An unclamped or loose harness can cause wiring to be pinched by seat components (such as slide guides)
during vehicle vibration. If the wiring runs under s eating areas, inspect wire routing for possible damage or
pinching.
Heat Sensitive
SGI839
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SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-7
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to GW-8, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36× 3.35 in)/76884-71L02: 15× 25
mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50× 50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
Revision: May 2010 2011 Versa

GW-8
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000005929463
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the ar ea with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shift selector cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: May 2010 2011 Versa

SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-9
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Most of these incidents can be repaired by adjusting, se curing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the cons ole panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the c onsole at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
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GW-12
< SERVICE INFORMATION >
WINDSHIELD GLASS
WINDSHIELD GLASS
Removal and InstallationINFOID:0000000005929465
REMOVAL
1. Partially remove the headlining (front edge). Refer to EI-50.
2. Remove the front wiper arms. Refer to WW-20, "
Removal and Installation of Front Wiper Arms".
3. Remove the cowl top cover. Refer to EI-24
.
4. Apply protective tape around the windshield glas s to protect the painted surface from damage.
After removing windshield upper molding, remove glass using piano wire or power cutting tool (A) and an
inflatable pump bag (B).
• If a windshield glass is to be reused, mark the body and the glass with mating marks.
WARNING:
PIIB6285E
1. Windshield glass assembly 2. Dam sealant 3. Windshield molding
4. Spacer 5. Mirror base 6. Roof panel outer
7. Cowl top front 8. Adhesive 9. Front pillar outer panel
10. Cowl top cover 11. Primer
Revision: May 2010 2011 Versa