
SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-7
< SERVICE INFORMATION >
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Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000005929602
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shift selector cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: May 2010 2011 Versa

SE-8
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area c an often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the c onsole panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the c onsole at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the pos ition the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the \
vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
Revision: May 2010 2011 Versa

SRS-2
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000006211104
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution for SRS "AIR BAG" and "S EAT BELT PRE-TENSIONER" Service
INFOID:0000000006211105
• Do not use electrical test equipment to check SRS ci rcuits unless instructed to in this Service Manual.
• Before servicing the SRS, turn ignition switch OFF, disconnect both battery cables and wait at least 3 min- utes.
For approximately 3 minutes after the cables are removed, it is still possible for the air bag and seat belt pre-
tensioner to deploy. Therefore, do not work on any SR S connectors or wires until at least 3 minutes have
passed.
• The air bag diagnosis sensor unit must always be installed with the arrow mark “ ⇐” pointing toward the front
of the vehicle for proper operation. Also check air bag diagnosis sensor unit for cracks, deformities or rust
before installation and replace as required.
• The spiral cable must be aligned with the neutral position since its rotations are limited. Do not attempt to
turn steering wheel or column after removal of steering gear.
• Handle air bag module carefully. Always place driver and front passenger air bag modules with the pad side facing upward and seat mounted front side air bag module standing with the stud bolt side facing down.
• Conduct self-diagnosis to check entire SRS for proper function after replacing any components.
• After air bag inflates, the front instrument panel assembly should be replaced if damaged.
• Do not reuse center pillar upper garnish if removed.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000006211106
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK ″ position.
Revision: May 2010 2011 Versa

SUPPLEMENTAL RESTRAINT SYSTEM (SRS)SRS-5
< SYMPTOM DIAGNOSIS >
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Driver Air Bag ModuleINFOID:0000000006211109
The driver air bag module is dual stage and located in the steering
wheel assembly. It operates with the SRS system in a frontal colli-
sion exceeding a specified level.
Front Passenger Air Bag ModuleINFOID:000000000621111 0
The front passenger air bag module is located behind the instrument
panel assembly (mounted to the steering member). It operates with
the SRS system in a frontal collision exceeding a specified level.
Refer to SRS-6, "
Occupant Classification System (OCS)" for more
information.
Front Side Air BagINFOID:00000000062 11111
Front side air bag modules are built into the front seatback assem-
blies. Vehicles with side air bags are equipped with labels as shown.
Side Curtain Air BagINFOID:000000000621111 2
Side curtain air bag modules are located above the vehicle headlin-
ing and run from the front to the rear of the vehicle. Vehicles with
side curtain air bags are equipped with labels as shown.
WHIA0325E
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Revision: May 2010 2011 Versa

FRONT PASSENGER AIR BAG MODULESRS-39
< ON-VEHICLE REPAIR >
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FRONT PASSENGER AIR BAG MODULE
Removal and InstallationINFOID:0000000005931213
REMOVAL
WARNING:
• When servicing the SRS, do not work from directly in front of air bag module.
• Always place front passenger air bag modu le with pad side facing upward.
CAUTION:
• Before servicing SRS, turn the ig nition switch OFF, disconnect both battery terminals and wait at
least three minutes.
• Do not use old bolts after removal; replace with new bolts.
• Do not insert any foreign objects (screwdriver, etc.) into air bag module or harness connectors.
• Do not disassemble air bag module.
• Do not expose the front passenger air bag module to temperatures exceeding 90 °C (194° F).
• Replace the front passenger air bag module if it has been
dropped or sustained an impact.
• Do not allow oil, grease or water to come in contact with the front passenger air bag module.
1. Disconnect the negative and positive battery term inals, then wait at least three minutes.
2. Remove the side ventilator assembly (right). Refer to IP-11
.
3. Disconnect front passenger air bag module connector (1) and remove the upper instrument panel assembly bolts (2).
: Vehicle front
4. Remove the front passenger air bag module bolts (3) from the steering member.
5. Release the pawls and remove the front passenger air bag mod- ule (1) from the upper instrument panel assembly (2).
INSALLATION
Installation is in the reverse order of removal.
• After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer to SRS-
19, "SRS Operation Check".
WHIA0321E
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Revision: May 2010 2011 Versa

COLLISION DIAGNOSISSRS-49
< ON-VEHICLE REPAIR >
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FOR FRONTAL COLLISION: When SRS is not activated in a collision
CAUTION:
Due to varying models and option levels, not all parts listed in the chart below apply to all vehicles.
WORK PROCEDURE
1. Before performing any of the following steps, ensur e that all vehicle body and structural repairs have been
completed.
2. Check the SRS components using the table below: Replace any SRS components showing visible signs of damage. (dents, cracks and deformation, etc.)
3. Perform self-diagnosis using CONSULT-III or air bag warning lamp. Refer to SRS-18, "
Self-Diagnosis
Function (Without CONSULT-III)" for details.
Ensure entire SRS operates properly.
4. After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer to
SRS-19, "
SRS Operation Check".
SRS INSPECTION (FOR FRONTAL COLLISION)
Harness and connectors 1. Check connectors for poor connection, damage, and terminals for deformities.
2. Check harness for binding, chafing, cuts, or deformities.
3. If no damage is found, reinstall the harness and connectors.
4. If damaged—REPLACE the damaged harness. Do not attempt to repair, splice or modify any SRS harness.
Instrument panel assembly If the passenger front air bag has deployed: REPLACE the instrument panel assembly. (integrated type)
Part
Inspection
Part Inspection
Driver air bag module If the driver air bag has NOT been activated:
1. Remove driver air bag module. Check harness cover and connectors for damage, terminals for deformities, and harness for binding.
2. Install driver air bag module into the steering wheel to check fit and alignment with the wheel.
3. If no damage is found, reinstall with new fasteners.
4. If damaged—REPLACE. Install driver air bag modules with new fasteners.
Front passenger air bag module
(if equipped) If the front passenger air bag has NOT been activated:
1. Remove front passenger air bag module. Check harness cover and connectors for damage,
terminals for deformities, and harness for binding.
2. Install front passenger air bag module into the instrument panel to check fit with the instrument panel.
3. If no damage is found, reinstall with new fasteners.
4. If damaged—REPLACE. Install front passenger air bag modules with new fasteners.
Crash zone sensor If the front air bags or seat belt pre-tensioners have NOT been activated:
1. Remove the crash zone sensor. Check harness connectors for damage, terminals for defor- mities, and harness for binding.
2. Check for visible signs of damage (dents, cracks, deformation) of the crash zone sensor and bracket.
3. Install the crash zone sensor to check fit.
4. If no damage is found, reinstall with new fasteners.
5. If damaged—REPLACE the crash zone sensor and bracket with new fasteners.
Seat belt pre-tensioner assem-
blies
(All applicable locations: buckle,
retractor, lap outer) If the pre-tensioners have NOT been activated:
1. Remove seat belt pre-tensioners.
Check harness cover and connectors for damage, terminals for deformities, and harness for
binding.
2. Check belts for damage and anchors for loose mounting.
3. Check retractor for smooth operation.
4. Check seat belt adjuster for damage.
5. Check for deformities of the center pillar inner.
6. If the center pillar inner has no damage, REPLACE the seat belt pre-tensioner assembly.
7. If no damage is found, reinstall seat belt pre-tensioner assembly.
8. If damaged—REPLACE. Install the seat belt pre-tensioners with new fasteners.
Revision: May 2010 2011 Versa

SRS-50
< ON-VEHICLE REPAIR >
COLLISION DIAGNOSIS
For Side and Ro llover Collision
INFOID:0000000005931222
FOR SIDE AND ROLLOVER COLLISION: Wh en SRS is activated in a collision
CAUTION:
Due to varying models and option levels, not all part s listed in the chart below apply to all vehicles.
WORK PROCEDURE
1. Before performing any of the following steps, ensure that all vehicle body and structural repairs have been
completed.
2. Replace the following components:
- Front seat back assembly (on the side on which side air bag is activated).
- Door finisher (on the side on which door-mounted curtain air bag is activated).
- Pop-up roll bar assemblies and pop-up roll bar covers.
- Side air bag (satellite) sensor LH/RH (on the side on which side air bag is activated).
- Diagnosis sensor unit.
- Seat belt pre-tensioner assemblies.
3. Check the SRS components and the related parts using the following table. Replace any SRS components and the related parts showing visible signs of damage (dents, cracks,
deformation, etc.).
4. Perform self-diagnosis using CONSULT-III and “AIR BAG” warning lamp. Refer to SRS-19, "
SRS Opera-
tion Check" for details. Make sure entire SRS operates properly.
5. After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer to SRS-18, "
Self-Diagnosis Function (Without CONSULT-III)".
SRS INSPECTION (FOR SIDE AND ROLLOVER COLLISION)
Diagnosis sensor unit If none of the SRS components have been activated:
1. Check case for dents, cracks or deformities.
2. Check connectors for damage, and terminals for deformities.
3. If no damage is found, reinstall with new fasteners.
4. If damaged—REPLACE. Install diagnosis sensor unit with new fasteners.
Steering wheel 1. Visually check steering wheel for deformities.
2. Check harness (built into steering wheel) and connectors for damage, and terminals for defor- mities.
3. Install driver air bag module into the steering wheel to check fit and alignment with the wheel.
4. Check steering wheel for excessive free play.
5. If no damage is found, reinstall.
6. If damaged—REPLACE.
Spiral cable If the driver front air bag has not deployed:
1. Visually check spiral cable and combination switch for damage.
2. Check connectors and protective tape for damage.
3. Check steering wheel for noise, binding or heavy operation.
4. If no damage is found, reinstall.
5. If damaged—REPLACE.
Occupant classification system
(Passenger seat) 1. Remove passenger seat assembly.
2. Check control unit case for dents, cracks of deformities.
3. Check connectors and pressure sensor tube for damage, and terminals for deformities.
4. Check seat frame and cushion pan for dents or deformities.
5. If no damage is found, reinstall seat with new fasteners.
6. If damaged — REPLACE seat cushion assembly with new fasteners.
Harness and connectors 1. Check connectors for poor connection, damage, and terminals for deformities.
2. Check harness for binding, chafing, cuts, or deformities.
3. If no damage is found, reinstall the harness and connectors.
4. If damaged—REPLACE the damaged harness. Do not attempt to repair, splice or modify any
SRS harness.
Instrument panel assembly If the passenger front air bag has NOT deployed: 1. Visually check instrument panel for damage.
2. If no damage is found, reinstall the instrument panel assembly.
3. If damaged—REPLACE the instrument panel assembly.
Part
Inspection
Revision: May 2010 2011 Versa

WT-10
< SERVICE INFORMATION >
TIRE PRESSURE MONITORING SYSTEM
A sensor-transmitter integrated with a valve is installed in each
wheel, and transmits a detected air pressure signal in the form of a
radio wave. The radio signal is received by the remote keyless entry
receiver.
REMOTE KEYLESS ENTRY RECEIVER
The remote keyless entry receiver is shown with the glove box
removed. The remote keyless entry receiver receives the air pres-
sure signal transmitted by the transmitter in each wheel.
COMBINATION METER
The combination meter receives tire pressure status from the BCM
using CAN communication. When a low tire pressure condition is
sensed by the BCM, the combination meter low tire pressure warn-
ing lamp is activated.
TIRE PRESSURE WARNING CHECK CONNECTOR
The tire pressure warning check connector can be grounded in order to initiate self-diagnosis without a CON-
SULT-III. Refer to WT-17, "
Self-Diagnosis (Without CONSULT-III)". The tire pressure warning check connector
is located behind the lower portion of the instrument panel LH. Refer to PG-39, "
Harness Layout".
WEIA0137E
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LEIA0055E
Revision: May 2010 2011 Versa