RF-16
< FUNCTION DIAGNOSIS >
TROUBLE DIAGNOSIS
Terminal and Reference Valu e for Sunroof Motor Assembly
INFOID:0000000005929529
Work FlowINFOID:0000000005929530
1. Check the symptom and customer's requests.
2. Understand the outline of system. Refer to RF-11, "
System Description" .
3. According to the trouble diagnosis chart, repa ir or replace the cause of the malfunction.
Refer to RF-17, "
Trouble Diagnosis Chart by Symptom" .
4. Does sunroof system operate normally? If Yes, GO TO 5. If No, GO TO 3.
5. Inspection End.
CONSULT-III Function (BCM)INFOID:0000000005929531
CONSULT-III can display each diagnostic item us ing the diagnostic test modes shown following.
Te r m i n a lWire col-
or Item
Condition Vol tag e
(Approx.)
1 R Sunroof switch (UP/CLOSE) signal Ignition switch ON and sunroof
switch in UP/CLOSE position
0
Ignition switch ON and sunroof
switch in OFF position Battery voltage
5 G Sunroof switch (DOWN/OPEN) signal Ignition switch ON and sunroof
switch in DOWN/OPEN position
0
Ignition switch ON and sunroof
switch in OFF position Battery voltage
7 P BAT power supply —Battery voltage
8 O Vehicle speed signal Speedometer operated [when ve-
hicle speed is approx. 40 km/h (25 MPH)]
9 W RAP signal Ignition switch ON
Battery voltage
Within 45 seconds after ignition switch is turned OFF Battery voltage
When front door LH or RH is
opened while retained power is
operating 0
10 B Ground —0
ELF1080D
BCM diagnostic
test item Diagnostic mode
Description
Inspection by part WORK SUPPORT
Supports inspections and adjustments. Commands are transmitted to the BCM for
setting the status suitable for required operation, input/output signals are received
from the BCM and received data is displayed.
DATA MONITOR Displays BCM input/output data in real time. ACTIVE TEST Operation of electrical loads can be checked by sending drive signal to them.
SELF DIAGNOSTIC RESULT Displa ys BCM self-diagnosis results.
CAN DIAG SUPPORT MNTR The result of transmit/receive diagnosis of CAN communication can be read. ECU IDENTIFICATION BCM part number can be read.CONFIGURATION Performs BCM configuration read/write functions.
Revision: May 2010 2011 Versa
TROUBLE DIAGNOSISRF-17
< FUNCTION DIAGNOSIS >
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Work SupportINFOID:0000000005929532
Active TestINFOID:0000000005929533
Data MonitorINFOID:0000000005929534
Trouble Diagnosis Chart by SymptomINFOID:0000000005929535
BCM Power Supply and Gr ound Circuit InspectionINFOID:0000000005929536
Refer to BCS-16, "BCM Power Supply and Ground Circuit Inspection" .
Sunroof Switch System InspectionINFOID:0000000005929537
1.SUNROOF SWITCH INPUT SIGNAL CHECK
Work item Description
RETAINED PWR SET RAP signal’s power supply period can be changed by mode setting. Selects RAP sig-
nal’s power supply period between the following three steps.
• MODE 1 (45 sec.) / MODE 2 (OFF) / MODE 3 (2 min.)
Test item
Description
RETAINED PWR This test is able to supply RAP signal (power) from BCM to power window system,
power sunroof system. Those systems can be operated when turning on "RETAINED
PWR" on CONSULT-III screen even if the ignition switch is turned OFF.
NOTE:
During this test, CONSULT-III can be operated with ignition switch in "OFF" po-
sition. "RETAINED PWR" should be turned "ON" or "OFF" on CONSULT-III
screen when ignition switch ON. Then turn ignition switch OFF for checking re-
tained power operation. CONSULT-III might be stuck if "RETAINED PWR" is
turned "ON" or "OFF" on CONSULT-III screen when ignition switch is OFF.
Monitored item
Description
IGN ON SW Indicates [ON/OFF] condition of ignition switch.
DOOR SW-DR Indicates [ON/OFF] condition of front door switch LH.
DOOR SW-AS Indicates [ON/OFF] condition of front door switch RH.
SymptomDiagnostic procedure and repair order Refer to page
Sunroof does not operate. 1. BCM power supply and ground circuit check
BCS-16
2. Sunroof motor assembly power supply and ground
circuit check RF-19
3. Sunroof switch system check
RF-17
4. Replace sunroof motor assemblyRF-22
Motor does not stop at the sunroof fully-open or fully-closed
position. 1. Initialization procedure check
RF-11
2. Replace sunroof motor assemblyRF-22
Retained power operation does not operate properly. 1. Check the retained power operation mode setting
RF-112. BCM power supply and ground circuit checkBCS-16
3. Door switch check RF-20
4. Replace sunroof motor assemblyRF-22
Sunroof does not do the interruption detection. 1. Replace sunroof motor assemblyRF-22
Revision: May 2010 2011 Versa
RF-20
< FUNCTION DIAGNOSIS >
TROUBLE DIAGNOSIS
1. Turn ignition switch OFF.
2. Disconnect BCM and sunroof motor assembly connectors.
3. Check continuity between BCM connector M20 (A) terminals 68,
69 and sunroof motor assembly connector R4 (B) terminals 7, 9.
4. Check continuity between BCM connector M20 (A) terminals 68,
69 and ground.
OK or NG
OK >> Sunroof motor assembly power supply circuits are OK. Further inspection is necessary. Refer to
RF-17, "
Trouble Diagnosis Chart by Symptom" .
NG >> Repair or replace harness.
Door Switch CheckINFOID:0000000005929539
1.CHECK DOOR SWITCH INPUT SIGNAL
With CONSULT-III
Check ("DOOR SW-DR" and "DOOR SW-AS") in "DATA MONITOR" mode with CONSULT-III.
Without CONSULT-III
Check voltage between BCM connector M18, M19 terminals 12, 47
and ground.
OK or NG
OK >> Door switch circuit is OK.
NG >> GO TO 2.
2.CHECK DOOR SWITCH CIRCUIT 68 - 9
: Continuity should exist.
69 - 7 : Continuity should exist.
68 - Ground : Continuity should not exist.
69 - Ground : Continuity should not exist.
PIIB6302E
Monitor item Condition
DOOR SW-DR DOOR OPEN
: ON
DOOR CLOSED : OFF
DOOR SW-AS DOOR OPEN
: ON
DOOR CLOSED : OFF
ItemTe r m i n a l
ConditionVo l ta g e
(Approx.)
(+) (-)
Front door
switch RH 12
Ground DOOR OPEN
(Switch closed) 0
DOOR CLOSED (Switch open) Battery voltage
Front door
switch LH 47 DOOR OPEN
(Switch closed) 0
DOOR CLOSED (Switch open) Battery voltage
WIIA0234E
Revision: May 2010
2011 Versa
TROUBLE DIAGNOSISRF-21
< FUNCTION DIAGNOSIS >
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1. Turn ignition switch OFF.
2. Disconnect door switch and BCM.
3. Check continuity between BCM connector M18, M19 terminals 12, 47 and door switch connectors B8, B108 terminal 2.
4. Check continuity between BCM connector M18, M19 terminals 12, 47 and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair or replace harness.
3.CHECK DOOR SWITCH
Check continuity between door switches terminal 2 and ground part
of door switch.
OK or NG
OK >> GO TO 4.
NG >> Replace malfunctioning door switch.
4.CHECK BCM OUTPUT SIGNAL
1. Connect BCM.
2. Check voltage between BCM connector M18, M19 terminals 12, 47 and ground.
OK or NG
OK >> Further inspection is necessary. Refer to RF-17, "Trou-
ble Diagnosis Chart by Symptom" .
NG >> Replace BCM. Refer to BCS-19, "
Removal and Installa-
tion of BCM" .
Front door LH
47 - 2 : Continuity should exist.
Front door RH
12 - 2 : Continuity should exist.
12 - Ground : Continuity should not exist.
47 - Ground : Continuity should not exist.
WIIA0626E
Terminal
Door switch Continuity
2 Ground part of
door switch Pushed
No
Released Yes
LIIA2377E
12 - Ground : Battery voltage
47 - Ground : Battery voltage
WIIA0234E
Revision: May 2010 2011 Versa
SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-5
< SERVICE INFORMATION >
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000005929601
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to SE-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
Revision: May 2010 2011 Versa
SE-6
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, shift selector in the drive position for
CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to SE-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94× 5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-71L02: 15 ×25
mm (0.59× 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movemen t does not occur. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59× 0.98 in) pad/68239-13E00: 5 mm (0.20 in ) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Revision: May 2010 2011 Versa
SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-7
< SERVICE INFORMATION >
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Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000005929602
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shift selector cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Revision: May 2010 2011 Versa
SRS-38
< ON-VEHICLE REPAIR >
SPIRAL CABLE
6. Disconnect lighting and turn signal switch connector (1). Thenwhile pressing tabs (2), pull lighting and turn signal switch
toward driver door to remove.
7. Remove the screws, then release the tab at the top and pull the spiral cable away from the steering column assembly.
8. Disconnect spiral cable connectors.
INSTALLATION
Installation is in the reverse order of removal.
• Align spiral cable correctly when installing steering wheel. Make sure spiral cable alignment and centering marks (B) are matched
and in the neutral position. The neutra l position is detected by turn-
ing left 2.5 revolutions from the right end position, ending with the
locating pin (A) at the top. Place steering wheel in straight ahead
position, then install it with the locating pin hole (C) directly over
spiral cable locating pin.
• After the work is completed, perform self-diagnosis to make sure
no malfunction is detected. Refer to SRS-19, "
SRS Operation
Check".
WHIA0316E
PHIA1024J
Revision: May 2010 2011 Versa