2011 MERCEDES-BENZ M-CLASS SUV door lock

X
Release the electric parking brake.
X Switc hoff the ig nition and leav ethe key in
th ei gnition lock.
! Mak esuret hat:
R the side windows and slidin gsunroo fare
close dcompl etely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
The vehic lecoul dotherwise be damaged.
After using an automatic car wash, wip eoff
wa xfrom th ewindscreen and the wiper
blades. This wil lprevent smears and red uce
wiping noises cause dbyresidue on the wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at speciall
yequipped washing bays.
Observe the lega lrequirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehic lein direct sunlight.
X Use asoft sponge to clean.
X Use amild cleaning agent, such as acar
shampoo approved by Mercedes-Benz.
X Thoroughly hos edown the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with achamois.
X Do not let the cleanin gagent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of roa dsalt deposits carefully and as
soon as possible. High-pressure cleanin
gequipment G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwis edamage the tyres and cause an acci-
dent.
! Always maintain adistance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joint setc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilatio nslots
Damaged seals or electrical components
can lead to leaks or failures.
Cleanin gthe whee ls !
Do not use acidic whee lcleaning products
to remov ebrake dust .This could damage
wheel bolts and brake components.
! Do not par kupthe vehicle for an extended
period straight after cleanin git, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosio nofthe brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Brakin gheats the brak ediscs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. Care
325Maintenance andcare Z

A
Jack
B Ratchet rin gspanner "M
inispare" emergency spare wheel
The "Minispare" emergency spar ewheel can
be fou ndin th estowage well unde rthe lug-
gage compartmen tfloor.
X Lif tthe luggage compar tment floor up
(Y page 30 5). X
Tur nemergency spare whee lretainer ;
anti-clockwise and rem ove it.
X Remove "Minis pare" emergency spare
wheel :.
For fur ther information on changing awheel
and fittin gthe spar ewheel, see
(Y page 33 4). Flat tyre
Preparing th
evehicle
Your vehicle may be equipped with:
R aT IREFIT kit
R an eme rgency spare wheel
R MOExtende dtyre s(tyres with run-flat char-
acteristics) (Y page 342)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyre sare not
equippe dwithaTIREFIT kit at th efactory. It is therefore recommended that you addi-
tionally equip your vehicle with
aTIREFIT kit
if yo ufit tyre sthat do not fea ture run-flat
prope rties, e.g. winter tyres. ATIREFIT kit
can be obtaine dfrom aMercedes-Benz
Servic eCentre.
X Make sure that highway level is selec-
ted 22
(Y page 183).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazar dwarning lamps.
X Apply the electric parking brake manually
(Y page 161).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver' sdoor.
The on-boar delectronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: removethe
Star t/Stop butto nfrom th eignition lock
(Y page 139).
X All occupants must get out of the vehicle.
Make sure that they ar enot endangered as
they do so.
X Make sure that no one is near the danger
area whilst awheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic condition swhen doing so.
X Close the driver's door.
22 Vehicles wit hthe ON&OFFROAD package. 334
Flat tyreBreakdown assistance

the whee
lthat is diagona llyo pposite the
wheel you wish to change. Securing the vehicle on slight downhil
lgradients
X On downhill gradients: place chocks or
othe rsuitabl eitems in front of the wheels
of the front and rear axle.
Raisin gthe vehicle G
WARNING
Th ejack is intended only for lifting the vehicle
briefly for wheel changes.
The vehicle must be placed on stands if you
intend to work under it.
Make sure that the jack is placed on afirm,
non-slip, level surface. Do not use wooden
blocks or similar objects as ajack underlay.
The vehicle could otherwise slip off the jack
and seriousl yinjure you.
Do not start the engine at any time whil ethe
wheel is being changed.
Do not lie unde rthe vehicle when it is being
supported by the jack. If you do not raise the
vehicle as described, it coul dslip off the jack
(e.g. if the engine is started or adoor or the
tailgate is opened or closed) and seriously
injure you. G
WARNING
If you fai ltoposition the jac kcorrectly, the
vehicle may:
R slip off the jack
R injure you or others
R be damaged. Therefore, mak
esure that the jack is posi-
tioned correctly in the respective jacking
points. Before positioning the jack, remove
any dirt that may have collected in the jacking
points. Pleas enote that you must position the
jac kint he openin gofthe jackin gpoint. X
Usin gwheel wrench :,loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew th ebolts com-
pletely.
The jacking points are locate djustb ehind the
fron twheel arches and just in front of the rear
wheel arches (arrows). X
Take the ratchet ring spanner out of the
vehicle tool kit and plac eitont he hexagon
nut of the jac ksothat the letters AUFare
visible. Flat ty
re
339Breakd ownassistance Z

R
the engine is not running.
R there is abrake syst emmalfunction.
R there isam alfunction in the power supply
or the vehicle' selectrical system.
The power assistance for the steering and the
brake forc ebooster do not work when the
engin eisnot running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximu mforce.
Before towin gaway ,make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-star tanothe rvehicle, its
weight must not exceed the maximu mper-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOL Dfunction
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for amaximum
of 50 km. Atowing speed of 50 km/h must
not be exceeded.
For towin gdistances over 50 km, the entire
vehicle must be lifted up and transported.
! Make sure that the electric parkin gbrake
is released. If th eelectric parkin gbrake is
faulty, visit aqualified specialist workshop.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with acrane.
! When towing, pull awa yslowly and
smoothly. If the trac tivepower is too high,
the vehicles could be damaged.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Star t/Stop button.
Th ea utomatic transmission may otherwise switch to position
Pwhen you open the
driver' sorfront-passenger door which
could damag ethe transmission.
! Vehicles with differential locks: make
sur ethe differential lock sare in automatic
mode. Th edifferential locks must not be
switched on by hand when towing the vehi-
cle. The transmission may otherwise be
damaged.
If the vehicle has suffered transmission dam-
age, have it transported on atransporter or
trailer.
Th ea utomatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 249).
You could otherwis ebelockedout when
pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 69) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with
atrailer to whitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 228).
X Remove the towing eye from the vehicle
tool kit (Y page 333).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear ,under the covers. 350
Towing and tow-startingBreakdow
nassistance

X
To ope nthe cove ratthe front: press the
mark on cover :inw ards in the direction
of the arrow.
X To open the cover at the rear: insert a
flat ,blunt object into the cutout and lever
cover ;out of the bumper.
X Take cover :or; off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removin gthe tow inge ye X
Loose nthe towing eye and unscrew it.
X Attach cover :or; to the bumper and
press until it engages.
X Plac ethe towing eye in the vehicle tool kit. Towing th
evehicle with both axles on
the ground
It is importan tthat you observe the safety
instructions when towing away your vehicle
(Y page 349). G
WARNING
The power assistanc efor the steering and the
brake force booster do not work when the
engin eisnot running. You will then need much mor
eeffort to brak eand stee rthe vehi-
cle. Adap tyour style of driving accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the key from the ignition lock. In order to
ensur ethat the automatic transmission stays
in position Nwhen towing the vehicle, you
must observe the followin gpoints:
X Make sure that the vehicle is stationar yand
that the key in the ignition lock is in position
0.
X Turn the key to position 2in the ignition
lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y pag e139).
X Depres sand hol dthe brake pedal.
X Shif tthe automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the electric parkin gbrake.
X Switch on th ehazard warning lamps
(Y page 109).
X Leave the key in position 2in the ignition
lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usua ltosignal achange of direc-
tion .Int his case ,only the turn signals for
the desired direction flash .When the com-
bination switc hisreset, the hazar dwarning
lamps start flashing again. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto atrailer or trans-
porter if yo uwish to transport it.
X Turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N. Towing and tow-starting
351Breakdownassis tance Z