2011 MERCEDES-BENZ M-CLASS SUV ignition

You can obtain fur
ther information about
BlueTE Cexhaus tgas aftertreatmen tand
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
Note
sonc are
Regular care of your vehicle is aconditio nfor
retaining th equalit yint he long term.
Us ec arep roducts and cleani ngagent srec-
ommended and approved by Mercedes-Benz.
! For cleanin gyour vehicle ,donot useany
of the following:
R dry ,rough or hard cloths
R abrasive cleanin gagents
R solvents
R cleanin gagents con taining solvents
Do not scrub.
Do not touch the surfaces or protective
film swith hard objects, e.g. aring or ice
scraper .You coul dotherwis escratch or
damag ethe surfaces and protective film. H
Environmenta
lnote
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particular ly
after having cleaned the wheels with wheel
cleaner. Whee lcleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Brakin gheats the brak ediscs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following acar wash, drive with
particular care until the brakes are dry.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washe swithatowing mechanism,
make sure that the automatic transmission
is in transmission position N,otherwis ethe
vehicle could be damaged.
R Vehicles with akey:
do not remove the key from the ignition
lock. Do not open the driver' sdoor or
front-passenger door when the engin eis
switched off .Otherwise, the automatic
transmission selects park position P
automaticall yand locks the wheels .You
can prevent this by shifting the auto-
matic transmission to Nbeforehand.
R Vehicles with KEYLE SS-GO:
do not ope nthe driver's door or front-
passenger door when the engin eis
switched off .Otherwise, the automatic
transmission selects park position P
automaticall yand locks the wheels.
Observe the following to make sure that the
automati ctransmission stays in position N:
X Make sure th evehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Y page 139) in
the ignition lock.
Use the key instead of the Start/Stop but-
ton on vehicles with KEYLE SS-GO.
X Depres sand hol dthe brake pedal.
X Shif tthe automatic transmission to posi-
tion N.
X Release the brake pedal. 324
CareMaintenance and care

Cleaning th
epaintwork Scra
tches, corrosiv edeposits ,area saffected
by corrosion and damage ca used by inade-
quate care canno talways be completely
repaired. In such cases, visit aqualified spe-
cialist workshop, e.g. aMercedes-Benz
Servic eCentre.
X Remov eimpurities immediately, where
possible, whilst avoiding rubbing to ohard.
X Soak insect remain swith insec tremover
and rinse off the treated area safterwards.
X Soa kbird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brak efluid, tree resin,
oils, fuels and greases by rubbin ggently
with acloths oaked in petroleum ether or
lighter fluid.
X Use tar rem overtor emove tar stains.
X Use silicone rem overtor emove wax.
! Do not affix:
R stickers
R films
R magnetic plates or simila ritems
to painted surfaces. You could otherwise
damage the paintwork.
Car eand treatment of matt paintwo rkIf
your vehicle has aclear mat tfinish, observe
the followin ginstructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also appl ytolight alloy wheels
with aclear mat tfinish.
! Neve rpolish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny. !
The following ma ycause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or glos spreserver, e.g.
wax .These product sare onl ysuitable for
high-glos ssurfaces. Thei ruse on vehicles
wit hm att finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at aq ualified specialist workshop, e.g. a
Mercedes-Benz Servic eCentre.
! Do not use wash programs with ahot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using asoft sponge, car shampoo
and plent yofwater.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
X Clean the inside and outside of the win-
dows with adamp cloth and acleaning
agent that is recom mended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vent stoc lean the inside of the windows. 326
CareMaintenance and care

Do not touch the insides of the windows
with hard objects
,e.g.ani ce scraper or
ring .There is otherwise arisk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from drainin gaway .This
can lead to corrosion damage and damage
to electronic components.
Cleaning th ewiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock befor ecleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Star t/Stop
butto nrepeatedly unti lall indicator lamps in
the instrumen tcluster have gone off. The
windscreen wipers could otherwise move and
injur eyou.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphit ecoatin gcould be damaged. This
coul dcause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clea nthe wiper blades carefully usin ga
damp cloth.
X Fold the windscreen wipers back again
befor eswitching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleanin gthe exterio rlighting X
Clean the plastic lenses of the exterior
lighting using awet sponge and amild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleanin gcloths. !
Only use cleanin gagents or cleaning
cloth sthat ar esuitable for plastic lenses.
Unsuitable cleanin gagents or cleaning
cloth scoul dscratch or damag ethe plastic
lenses of th eexteri or lighting.
Clea ningthe sensors X
Clean sensors :of th edriving systems
with water, car shampoo and asoftc loth.
! If you clean the sensor swithahigh-pres-
sure cleaner, mak esure that you keep a
distanc eofatl east 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correc tdistance
is available from the equipment manufac-
turer.
Cleaning th ereversing camera Care
327Maintenance andcare Z

A
Jack
B Ratchet rin gspanner "M
inispare" emergency spare wheel
The "Minispare" emergency spar ewheel can
be fou ndin th estowage well unde rthe lug-
gage compartmen tfloor.
X Lif tthe luggage compar tment floor up
(Y page 30 5). X
Tur nemergency spare whee lretainer ;
anti-clockwise and rem ove it.
X Remove "Minis pare" emergency spare
wheel :.
For fur ther information on changing awheel
and fittin gthe spar ewheel, see
(Y page 33 4). Flat tyre
Preparing th
evehicle
Your vehicle may be equipped with:
R aT IREFIT kit
R an eme rgency spare wheel
R MOExtende dtyre s(tyres with run-flat char-
acteristics) (Y page 342)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyre sare not
equippe dwithaTIREFIT kit at th efactory. It is therefore recommended that you addi-
tionally equip your vehicle with
aTIREFIT kit
if yo ufit tyre sthat do not fea ture run-flat
prope rties, e.g. winter tyres. ATIREFIT kit
can be obtaine dfrom aMercedes-Benz
Servic eCentre.
X Make sure that highway level is selec-
ted 22
(Y page 183).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazar dwarning lamps.
X Apply the electric parking brake manually
(Y page 161).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver' sdoor.
The on-boar delectronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: removethe
Star t/Stop butto nfrom th eignition lock
(Y page 139).
X All occupants must get out of the vehicle.
Make sure that they ar enot endangered as
they do so.
X Make sure that no one is near the danger
area whilst awheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic condition swhen doing so.
X Close the driver's door.
22 Vehicles wit hthe ON&OFFROAD package. 334
Flat tyreBreakdown assistance

X
Place the warnin gtriangl e(Ypage 332) a
suitable distanc eaway. Observe legal
requirements.
X Unload heavy luggage.
i Only operate the tyre inflation compres-
sor using a12Vsocket (Y page 309), even
if the ignition is turned off.
An emergenc ycut-off ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. TIREFIT kit
Usin gthe TIREFIT kit Yo
uc an use the TIREFI Tkit to seal small
punctures, particularly those in the tyre tread.
You can use TIREFIT at outside temperatures
down to Ò20†. G
WARNING
In the followin gsituations, your safety is at
particular risk as tyre sealant is unable to pro-
vide sufficient breakdown assistance:
R there are cuts or punctures in the tyre
greater than 4mm.
R thew heel rim is damaged.
R you hav edrive natv ery low tyr epressures
or on aflat tyre.
Do not drive any further. Consult aqualified
specialist workshop which has the necessary
specialist knowledg eand tool stocarry out
the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Servic eCentr efor this pur-
pose. In particular ,work relevant to safet yor
on safety-related system smust be carried out
at aq ualified specialist workshop. X
Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove the tyre sealant bottle, the accom-
panying "max. 80 km/h" sticker and the
tyre inflation compresso rfrom th estowage
well underneath the luggage compartment
floor (Y page 333). X
Affix part :of the sticker withi nthe driv-
er' sfield of vision.
X Affix part ;of the sticker near the valve
on the wheel with the defectiv etyre. G
WARNING
TIREFIT must not come into contact with your
skin, eyes or clothing.
R If TIREFIT comes into contact with your
eyes or skin, immediately rinse thoroughly
with clean water.
R Change out of clothing which has come into
contact with TIREFIT immediately.
R If an allergic reaction occurs, consult adoc-
tor immediately.
Keep TIREFI Taway from children.
R If TIREFI Tiss wallowed, immediately rinse
your mouth out thoroughly and drink plenty
of water.
R Do not induce vomiting. Consult adoctor
immediately.
R Do not inhal eTIREFIT fumes.
i If TIREFIT leaks out, allo wittod ry. It can
then be removed like alayer of film. Flat tyre
335Breakdown assistanc e Z

If yo
uget TIREFI Tonyour clothing, have it
cleaned as soo naspossible with perchloro-
ethylene. X
Pull plug ?with the cabl eand hose Aout
of the housing.
X Screw hose Aontoflange Bof tyre seal-
ant bottle :.
X Place tyre sealant bottle :head down-
wards int orecess ;of the tyr einflation
compressor. X
Remove the cap fro mvalve Con the faulty
tyre.
X Screw filler hose Dontovalve C.
X Insert plug ?into the 12 Vsocket
(Y page 309).
X Tur nthe key to position 1(Y page 139) in
the ignition lock.
X Press on/of fswitch =on the tyr einflation
compressor to I.
The tyr einflation compressor is switched
on. The tyre is inflated. i
First ,TIREFIT is pumpe dinto the tyre. The
pressure can briefly rise to approximately
500 kPa (5 bar/73 psi).
Do not switch off the tyr einflation com-
pressor du ring this phase.
X Allow the tyr einflation compresso rtor un
for five minutes. The tyre should then have
attained apressure of at leas t180 kPa
(1.8 bar/26 psi).
! Do not operat ethe tyr einflation com-
presso rfor longer than eight minutes at a
tim ew ithout abreak. It may otherwise
overheat.
Th et yre inflation compressor can be oper-
ated again once it has coole ddown.
If ap ressure of 180 kPa (1.8 bar/26 psi) has
been achieved afte rfive minutes, see
(Y page 337).
If ap ressure of 180 kPa (1.8 bar/26 psi) has
not been achieved afte rfive minutes, see
(Y page 336).
Tyr epressure of at least 180 kPa
(1.8 bar/26 psi) not reached If, after five minutes,
apressure of 180 kPa
(1.8 bar/26 psi) ha snot been achieved:
X Switch off the tyr einflation compresso r.
X Un screw the filler hose from the valv eof
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again. G
WARNING
If after five minutes apressure of 180 kPa
(1.8 bar/26 psi) cannot be achieved ,the tyre
is too severel ydamaged.
Do not drive any further. Consult aqualified
specialist workshop which has the necessary
specialist knowledge and tools to carry out
the work required. Mercedes-Benz recom-
mends that you use aMercedes-Ben zService
Centr efor this pur pose.Inp articular, work
relevant to safety or on safety-related sys- 336
Flat tyreBreakdown assistance

R
make sure that yo udonot create an elec-
trostati ccharge, e.g. by wearing synthetic
clothing or as aresul toff riction on fabrics.
Therefore, you should not pul lorslide the
battery over carpets or other synthetic
materials.
R never touc hthe battery fir st. To discharge
ap ossible electrostatic charge, ste pout of
the vehicle firs tand touch the bodywork.
R do not wipe the battery using acloth. The
battery may explode as aresul tofe lectro-
static charge or due to flying sparks.
! Switch off the engin eand remove the key
befo redisconnecting the terminal clamps
from the battery. On vehicles with KEY-
LESS-GO, mak esure that the ignition is
switched off .Check that all the indicator
lamps in the instrumen tcluster are off .You
ma yotherwis edestroy electronic compo-
nents, such as the alternator.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use ver ylittle
energy, thus conserving battery power.
Mercedes-Benz recom mends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Have this work per-
formed at aqualified specialist workshop, e.g.
aM ercedes-Benz Servic eCentre. Installation location of the battery
Your vehicle is equipped with abattery in the
vehicle interior. It is located under the front
seat on the right-hand side of the vehicle
when viewed in the direction of travel.
X Apply the electric parking brake and shift
the transmission to position P.
X Position the right-hand front seat as far for-
wards as possible.
X Switch off all electrical consumer s(e.g.
radio, blower, etc.).
X Turn the key to position 0(Y page 139) in
the ignition lock and remove it. On vehicles with KEYLESS-GO, mak
esure the ignition
is switched off (Y page 139). All indicator
lamps in the instrument cluster must be off. X
Get into the rear compartment.
X Remove cap :under the right-hand front
seat. X
Use ashar pknifeonc arpet;to cut along
the dashe dwhite line until you reach the
perforated part.
X Position the right-hand front seat at its rear-
most position. 344
Ba
tteryBreakdown assistance

Jum
p-starting G
WARNING
There is arisk of acid burns when jump-starting avehicle due to the gases which escape from
the battery. Do not lean over the batter ywhile the engin eisbeing jump-started. G
WARNING
Gases escapin gfrom th ebattery during jump-starting may cause minor explosions. Avoid cre-
ating sparks. Keep naked flames away from the battery, and do not smoke.
Comply with safety precautions when handling batteries. You will find these under "Battery" in
the index.
! Avoid repeated and lengthy startin gattempts. Otherwise, non-combuste dfuel may dam-
age the catalytic converter 24
and create arisk of fire.
Do not use arapid-charging device to start the engine.
Make sure the jump leads are not damaged.
Make sure the jump leads are not touching any other metal objects when they are connected
to the battery.
If your vehicle's battery is discharged ,the engin ecan be jump-started from another vehicle
or from asecond batter yusing jum pleads.
Observ ethe followin gpoints:
X The battery is not accessible in all vehicles. If the other vehicle' sbattery is not accessible,
jump-start the vehicle using asecond batter yorajump-star ting device.
X Only jump-start the vehicl ewhen th eengineisc old an dthe catalytic converter system has
cooled down 25
.
X Do no tstart the engine if the battery is frozen. Let the battery thaw first.
X Jump-starting may only be performed from batterie swithanominal voltage of 12 V.
X Only use jum pleads which have asufficient cross-section and insulated terminal clamps.
X Make sure that the jump leads cannot come into contact with parts, such as the pulley or
the fan. Thes eparts move when the engine is started and while it is running.
X If the battery is fully discharged ,leave the batter ythat is being used to jump-star tconnected
for afew minutes befor eattempting to start. This charges the empty battery alittle.
i Jump leads and further information about jump-startin gcan be obtained from any
Mercedes-Ben zService Centre, for example.
X Make sure that the two vehicles do not touch.
X Secure the vehicle by applying the electric parking brake.
X Shif tthe transmission to position P.
X Tur nthe key to position 0(Y page 139) in the ignition lock and remove it. On vehicles with
KEYL ESS-GO ,make sure the ignition is switched off (Y page 139). All indicator lamps in the
instrumen tcluster must be off.
24 Only vehicles with apetrol engine.
25 Only vehicles with apetrol engine. 348
Jump-startingBreakdown assistance