2011 MERCEDES-BENZ E-CLASS CABRIOLET service

G
WARNING
If you wishtou se seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only use seat covers that have been approved
for Mercedes-Benz vehicles.
The seat covers must have aspecial tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provid ethe intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre.
Pelvisbagd eployment enhances the leve lof
protection of the vehicl eoccupants on the
side of the vehicl eonwhich the impact
occurs. Pelvisbags
:deploy next to and below the
outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with ahigh rate
of latera lvehicl edeceleratio noraccelera-
tion, e.g. in asidei mpact
R independentl yofseatb elt use
R independently of the fron tairbags
R independently of the belt tensioners
Cabriolet :the pelvisbagsa re generally not
deployed if the vehicle overturns,u nless the
system detects high vehicle deceleration or
acceleration in alateral direction and deter-
mines that they can offer additional protec-
tion to that provided by the seat belt. Windowbags Windowbags are available in the Coupé
The windowbags enhance the level of protec-
tion for the head, but not chest or arms, of the
vehicle occupants on the side of the vehicle
on which the impact occurs.
The windowbags are integrated into the side
of the roof frame and deploy in the area
extending from the front door (A-pillar) to the
rear sidewall (C-pillar).
Windowbags
:are deployed:
R on the side on which an impact occurs
R at the start of an accident with ahigh rate
of lateral vehicle deceleration or accelera-
tion, e.g. in aside impact
R regardless of whether the front-passenger
seat is occupied
R independently of seat belt use
R independently of the front airbags Roll bar (Cabriolet)
The roll bars are under the rear head
restraints. They are extended if systems
detect that the vehicle is in danger of over-
turning. G
WARNING
Ensure that the area around the roll bars/rear
head restraintsisk ept clear. Otherwise,
someone could be injured by the roll bars
when they are triggered. 44
Occupant safetySafety

G
WARNING
Only use headr estraint covers which have
been tested and approved by Mercedes-Benz
for yourv ehicle model.
The use of non-approved head restraint cov-
ers may preven tNECK-PRO head restraints
from triggering properly. Consequently, the
NECK-PRO head restraints cannot provide the
intended level of protection.
Consult aMercedes-Benz Service Centre
regarding availability.
If the NECK-PRO head restraint shave been
triggered in an accident, reset the NECK-PRO
head restraint sonthe driver’s and front-
passenger seat (Y page 46). Otherwise, the
additional protection will not be available in
the event of another rear-en dcollision. You
can recognise when NECK-PRO head
restraint shave been triggered by the fact that
they have moved forwards and can no longer
be adjusted. Resetting triggered NECK-PRO head
restraints
Following arear-en dcollision, Mercedes-
Benz recommends that you have NECK-PRO
head restraint schecked at aqualified spe-
cialist workshop, e.g. aMercedes-Benz
Service Centre.
i Resetting the NECK-PRO head restraints
requires alot of strength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Example: Coupé
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint. Seat belts
Important safety notes Seat belts are the most effective means of
restraining the movemen
tofvehicle occu-
pants in the event of an accident. This
reduces the risk of vehicle occupant scoming
into contact with parts of the vehicle interior. G
WARNING
As eat belt which is not worn correctly, or
which has not been engaged in the seat belt
buckle correctly, cannot perform its intended
protective function .Under certain circum-
stances, this could cause severe or even fatal
injuries in the event of an accident.
Make sure that all occupant s–inparticular,
pregnan twome n–w ear their seat belt cor-
rectly at all times.
R The seat belt must fit snugly on your body
and must no tbetwisted. Therefore, avoid 46
Occupant safetySafety

wearin
gbulky clothing, e.g .awinter coat.
The shoulde rbelt section must be routed
across the centre of your shoulder –onno
account across your neck or under your
arm –and pulled tight against your upper
body .The lap belt must always pass across
your lap as low down as possible, i.e. over
your hip joints–n ot across your abdomen.
If necessary, push down the belt strap
slightly and then retighten it in the roll-up
direction.
R Do not route the belt strap across sharp
edges or fragile objects, especially if these
are located on or in your clothing, e.g. spec-
tacles, pens, keys, etc. The seat belt strap
could be damaged and tear in an accident,
and you or other vehicle occupant scould
be injured.
R Only one person should use each seat belt
at any one time. Children must never travel
sittin gont he lap of other occupants. It
would not be possible to restrain the child
in the event of asudden change in direc-
tion, braking or an accident .This could
result in severe or even fatal injuries to the
child and other occupants.
R Persons less than 1.50 mtall cannot wear
the seat belts correctly. For this reason,
secure persons less than 1.50 mtall in spe-
cially designed ,suitable restraint systems.
R Children less than 1.50 mtall or unde r12
years of age canno twear the seat belts
properly. Therefore, they should alway sbe
secured in asuitable child restraint system
on asuitable vehicle seat. You can find
more information under "Children in the
vehicle" in the "Safety" section of the Own-
er's Manual. Follow the manufacturer's
installation instructions when fitting achild
restraint system.
R Do not secure any objects with aseat belt
if the seat belt is also being used by one of
the vehicle's occupants. G
WARNING
The seat belt does not offer the intended level
of protection unless the backrest is almost
vertical. Under certain circumstances, this
could cause severe or even fatal injuries in the
event of an accident.
Befor estarting ajourney, make sure that the
seat is properly adjusted and that the back-
rest is almost vertical. G
WARNING
Ad irtyord amaged seat belt or aseat belt that
has been subjected to aload in an accident
or which has been modified no longer offers
the intended level of protection. Under certain
circumstances, this could cause sever eor
even fatal injuries in the even tofanaccident.
For this reason, check regularly that the seat
belts are not damaged or dirty.
Alway shaved am aged sea tbelts or seat belts
that have been subjected to aload in an acci-
dent replaced at aqualified specialist work-
shop. Consult aqualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centr efor this pur-
pose.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat belts which have
been approved by Mercedes-Benz for your
vehicle.
Fastening seat belts The seat-belt extender for the driver and front
passenger helps you fasten your seat belt. Occupant safety
47Safety Z

Example: the passenge
ronthe right rear seat has
their seat belt fastened.
You can also cancel the rear seat belt status
indicator immediately (Y page 232).
i The status indicator for the rear-compart-
ment seat belts is only available for certain
countries.
Belt tensioners, belt force limiters The seat belts are fitted with belt tensioners.
The belt tensionerst ighten the seat belts in
an accident, pulling them close against the
body.
Belt tensionersdon ot correct incorrects eat
positions or incorrectly fastened seat belts.
Belt tensionersdon ot pull vehicle occupants
back towards the backrest.
If the seat belt is also fitted with abelt force
limiter and this is triggered, the force exerted
by the seat belt on the vehicle occupant is
reduced.
The belt force limiters for the front seats are
synchronised with the front airbags. These
take on apart of the deceleration force. Thus,
the force exerted on the occupant is distrib-
uted over agreater area.
The belt tensionersc an only be activated
when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" (Y page 39).
R the belt tongue is engaged in the buckle on
each of the three-point seat belts in the
front.
The belt tensionersont he seats in the rear
compartmenta re triggeredindependently of
the lock status of the seat belts. The beltt
ensioners are triggered depending
on the type and severit yofanaccident:
R if, in the event of ahead-on or rear-en dcol-
lision, the vehicle decelerates or acceler-
ates rapidly in alongitudinal direction dur-
ing the initial stages of the impact
R if, in the event of aside impact, on the side
opposite the impact the vehicle deceler-
ates or accelerates rapidly in alateral direc-
tion
R Cabriolet: in certain situation sifthe vehicle
overturns and the system determines that
it can provide additional protection.
If the airbags are deployed, you will hear a
bang, and asmall amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up. G
WARNING
If the seat belt tensioners have been trig-
gered, they provide no additional protection
in the event of another accident. Therefore,
have belt tensioners which have been trig-
gered replaced at aqualified specialist work-
shop.
Comply with safety regulations when dispos-
ing of belt tensioners .Any Mercedes-Benz
Service Centr ecan provide details of these
regulations.
! If the front-passenger seat is not occu-
pied, do not engage the seat belt tongue in
the buckle on the front-passenger seat.
Otherwise, the belt tensioner could be trig-
gered in the event of an accident. 50
Occupant safetySafety

Children in th
evehicle Child restraint systems
Important safety notes G
WARNING
To reduc ethe riskofs erious or even fatal
injury to the child in the event of asudden
change in direction, braking or an accident:
R children less than 1.50mt all and under
twelve years of age must alway sbesecured
in special child restraint systems on asuit-
able vehicle seat. This is necessary
because the seat belts are not designed for
children.
R do not secure children less than 1.50mt all
or unde rtwelve years of age on th efront-
passenger seat .Exception: the vehicl eis
equipped with automatic child sea trecog-
nition on the front-passenger seat and the
child is secured in achild restraint system
with transponders for automatic child seat
recognition.
R if you secure aforward-facing child
restraint system to the front-passenger
seat, you must move the front-passenger
seat as far back as possible.
R children must never travel sitting on the lap
of another occupant .Due to the forces
which occur in the event of asudden
change of direction, heavy braking or an
accident, it would not be possible to
restrain the child. The child could be thrown
against parts of the vehicle interior and be
seriously or even fatally injured. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to as uitable vehicle seat. The child cannot be
restrained in the event of an accident, heavy
braking or sudden changes of direction. The
child could be seriously or even fatally injured.
For this reason, when fitting achild restraint
system, observe the manufacturer's installa- tion instructions and the correct use of the
child restraint system.
Child restraint systems should be fitted to the
rear seats. Children are generally better pro-
tected there.
The entire base of the child restraint system
must alway
srest on the seat cushion. There-
fore, never place objects, e.g. acushion,
under the child restraint system.
Only use child restraint systems with the orig-
inal cover designed for them. Only replace
damaged cover swith genuine Mercedes-Benz
covers.
We recommend the use of child restraint sys-
tems which have been approved for
Mercedes-Benz vehicles.
If ac hild is travellin ginyour vehicle, secure
the child using achild restraint system which
is appropriate to the size, age and weight of
the child and recommended for Mercedes-
Benz vehicles. You should preferably fit the
restraint system to asuitable rear seat. Make
sure that the child is secured in achild
restraint system throughout the trip.
Mercedes-Benz recommends that you only
use the child restraint systems listed at
(Y page 59).
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Service Centre.
i It is advisable to use Mercedes-Benz care
product stoclean child restraint systems.
You can obtain information about this at
any Mercedes-Benz Service Centre. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in achild
restraint system. They could injure them-
selves on parts of the vehicle. They could also
be seriously or even fatally injured by pro-
longed exposure to extreme heat or cold.
Do not expose the child restraint system to
direct sunlight. Parts of the child restraint sys- Children in the vehicle
51Safety
Z

tem. Onl
ysecurear earward-facing child
restraint syste monasuitablerear seat.
R always move the front-passenger seat to
the rearmost position if you secure achild
in af orward-facing child restraint system
on the front-passenger seat.
The front-passenger airbag is not disabled:
R on vehicles without automatic child seat
recognition on the front-passenger seat
R in vehicles with automatic child seat rec-
ognition in the front-passenger seat, if no
special child restraint system with trans-
ponders for automatic child seat recogni-
tion in the front-passenger seat has been
fitted
R on vehicles with automatic child seat rec-
ognition on the front-passenger seat, if the
PASSENGER AIRBAG OFF indicator lamp
4 is not lit.
To make you aware of this danger, acorre-
sponding warning sticker has been affixed on
the dashboard and on both sides of the sun
visor on the front-passenger side.
Information about recommended child
restraint systems is available at any
Mercedes-Benz Service Centre.
Automatic child seat recognition on the
front-passengers eatIf your vehicle does no
thave automatic child
seat recognition 2
on th efront-pa ssenger seat
,thisisi ndicated by aspecial sticker. The
sticker is affixe dtotheside of th edashboard
on th efront-pa ssenger side. The sticker is
visible when you open th efront-pa ssenger
door. The front-passenger seat sensor system for
child restraint systems detect swhether a
special Mercedes-Ben zchild seat with a
transponder for automatic child seat recog-
nition has been fitted. In such cases,
PASSENGER AIRBAG OFF indicator lamp
4: lights up. The front-passenger airbag
is disabled. G
WARNING
If the 4 PASSENGER AIRBAG OFF indica-
tor lamp does not light up when the child
restraint system is fitted, the front-passenger
airbag has not been disabled. If the front-
passenger airbag deploys, the child could be
seriously or even fatally injured.
Proceed as follows:
R do not use arearward-facing child restraint
system on the front-passenger seat.
R fit arearward-facing child restraint system
on asuitable rear seat.
or
R only use aforward-facing child restraint
system on the front-passenger seat and
2 Vehicles without automatic child seat recognition on the front-passenger seat: if you turn the key to position
2int he ignition lock, the 4PASSENGER AIRBAG OFF indicator lamp lights up briefly but has no function.
It does not indicate that there is automatic child seat recognition on the front-passenger seat. Children in the vehicle
53Safety
Z

Restoring the factory settings
X Press the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashe stwice. Emergenc
ykey element
General notes If th
evehicle can no longer be locked or
unlocked with th ekey, use th eemergency
key element.
If you use th eemergency key element to
unlock and open th edriver' sdoor or th eboot
lid, th eanti-thef talarm system will be trig-
gered (Y page 68).
There are several ways to tur noff the alarm:
X To turn the alarm off with the key: press
the % or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
Removing the emergency key element X
Pus hrelease catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. Keyb
attery
Important safety notes It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre.
G
WARNING
Batterie sare toxic and contain caustic sub-
stances. For this reason, keep batteries out of
the reach of children.
If ab attery has been swallowed ,visi tad octor
immediately. H
Environmental note Batteries contain pollutants.
It is against the law to dis-
pose of them with the house-
hold rubbish. They must be
collected separately and
recycled in an environmen-
tally responsible manner.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to
aqualified spe-
cialist workshop, e.g. a
Mercedes-Benz Service
Centre, or to aspecial col-
lection point for old batter-
ies.
Checking the battery 74
KeyOpening and closing

Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/&button.
If this does not work:
X Check the key battery and replace it if necessary (Y page 75).
X Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element.
X Have the key checked at aqualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. There is interference from
apowerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button. There is
afault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button.
X Have KEYLESS-GO checked at aqualified specialist workshop.
If this does not work:
X Check the key battery and replace it if necessary (Y page 75).
X Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element. You have lost
akey. X
Have the key cancelled at aMercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 76
KeyOpening and closing