2011 Lexus ES350 service

353
3-7. Other interior features
3
Interior features
ES350_U
Safety Connect∗
∗: If equipped
Safety Connect is a subscription-based telematics service that uses Global
Positioning System (GPS) data and embedded cellular technology to pro-
vide safety and security features to subscribers. Safety Connect is sup-
ported by Lexus’ designated response center, which operates 24 hours per
day, 7 days per week.
Safety Connect service is available by subscription on select, telematics
hardware-equipped vehicles.
By using the Safety Connect service, you are agreeing to be bound by the
Telematics Subscription Service Agreement and its Terms and Conditions,
as in effect and amended from time to time, a current copy of which is avail-
able at Lexus.com. All use of the Safety Connect service is subject to such
then-applicable Terms and Conditions.
■ System components
“SOS” button
Microphone
LED light indicators

354
3-7. Other interior features
ES350_U
■Services
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( →P. 3 5 6 )
*: U.S. Patent No. 7,508,298 B2
●Stolen Vehicle Location
Helps drivers in the event of vehicle theft. (→ P. 3 5 7 )
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( →P. 3 5 7 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( →P. 3 5 7 )
■ Subscription
After you have signed the Telematics Subscription Service Agree-
ment and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact
your Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987) or
push the “SOS” button in your vehicle for further subscription
details.

355
3-7. Other interior features
3
Interior features
ES350_U
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible dur-
ing Safety Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models. Con-
tact with the Safety Connect response center is dependent upon the telematics
device being in operative condition, cellular connection availability, and GPS
satellite signal reception, which can limit the ability to reach the response center
or receive emergency service support. Enrollment and Telematics Subscription
Service Agreement required. A variety of subscription terms is available;
charges vary by subscription term selected.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location will function in the United States, including Hawaii and Alaska, and in
Canada, and Enhanced Roadside Assistance will function in the United States
(except Hawaii) and in Canada. No Safety Connect services will function out-
side of the United States in countries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunica-
tions Act and the device is not TTY compatible.
■Languages
The Safety Connect response center will offer support in multiple languages. The
Safety Connect system will offer voice prompts in English and Spanish. Please indi-
cate your language of choice when enrolling.
■When contacting the response center
You may be unable to contact the response center if the network is busy.

356
3-7. Other interior features
ES350_U
Safety Connect LED light IndicatorsWhen the “ENGINE START STOP” switch is turned to IGNITION ON
mode, the red indicator light comes on for 2 seconds then turns off.
Afterward, the green indicator light comes on, indicating that the service
is active.
The following indicator light patterns indicate specific system usage con-
ditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Lexus dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect services
■ Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to speak
with the vehicle occupants to assess the level of emergency. If the
occupants are unable to communicate, the agent automatically treats
the call as an emergency, contacts the nearest emergency services
provider to describe the situation, and requests that assistance be sent
to the location.

357
3-7. Other interior features
3
Interior features
ES350_U■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Connect response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadsi de Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

Maintenance and care4
361
ES350_U
4-1. Maintenance and careCleaning and protecting the vehicle exterior............. 362
Cleaning and protecting the vehicle interior .............. 365
4-2. Maintenance Maintenance requirements ....................... 368
General maintenance .......... 370
Emission inspection and maintenance (I/M)
programs................................ 373 4-3. Do-it-yourself
maintenance
Do-it-yourself service precautions ............................ 374
Hood .......................................... 378
Positioning a floor jack ......... 379
Engine compartment ............ 381
Tires............................................ 394
Tire inflation pressure........... 403
Wheels ...................................... 407
Air conditioning filter ........... 409
Electronic key battery............ 411
Checking and replacing fuses ......................................... 413
Headlight aim (vehicles with discharge
headlights) ............................ 422
Light bulbs................................ 424

368
ES350_U
4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Lexus parts be used for repair to ensure perfor-
mance of each system. If non-Lexus parts are used in replacement or if a repair
shop other than a Lexus dealer performs repairs, confirm the warranty coverage.
To ensure safe and economical driving, day-to-day care and regular main-
tenance is essential. It is the owner’s responsibility to perform regular
checks. Lexus recommends the following maintenance.
■General maintenance
Should be performed on a daily basis. This can be done by yourself
or by a Lexus dealer.
■ Scheduled maintenance
Should be performed at specified intervals according to the mainte-
nance schedule.
For details about maintenance items and schedules, refer to the “War-
ranty and Services Guide/Owner’s Manual Supplement/Scheduled
Maintenance”.
■Do-it-yourself maintenance
You can perform some maintenance procedures yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Lexus Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s Guide”,
“Warranty and Services Guide”, “Owner’s Manual Supplement” or
“Warranty Booklet”.

369
4-2. Maintenance
4
Maintenance and care
ES350_U
■Allow inspection and repairs to be performed by a Lexus dealer
●Lexus technicians are well-trained specialists and are kept up to date with the
latest service information. They are well informed about the operations of all
systems on your vehicle.
●Keep a copy of the repair order. It proves that the maintenance that has been
performed is under warranty coverage. If any problem should arise while your
vehicle is under warranty, your Lexus dealer will promptly take care of it.
CAUTION
■Warning in handling of battery
●Engine exhaust, some of its constituents, and a wide variety of automobile com-
ponents contain or emit chemicals known to the State of California to cause can-
cer and birth defects and other reproductive harm. Work in a well ventilated area.
●Oils, fuels and fluids contained in vehicles as well as waste produced by compo-
nent wear contain or emit chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm. Avoid exposure and wash
any affected area immediately.
●Battery posts, terminals and related accessories contain lead and lead com-
pounds which are known to cause brain damage. Wash your hands after han-
dling. (→P. 3 9 1 )