2011 JEEP GRAND CHEROKEE ESP

•Jump forward in the current track by pressing and
holding theFF>> button.
•A single press backward << RWor forward FF>> will
jump backward or forward respectively, for five
seconds.
•Use the << SEEKandSEEK >> buttons to jump to the
previous or next track. Pressing the SEEK>> button
during play mode will jump to the next track in the
list, or can press VR button and say Next or Previous
Track.
•While a track is playing, press the INFObutton to see
the associated metadata (artist, track title, album, etc.)
for that track. Pressing the INFObutton again jumps
to the next screen of data for that track. Once all
screens have been viewed, the last INFObutton press
will go back to the play mode screen on the radio.
•Pressing the REPEATbutton will change the audio
device mode to repeat the current playing track or
press the VR button and say Repeat ONorRepeat
Off.
•Press the SCANbutton to use iPod/USB/MP3 de-
vice scan mode, which will play the first 10 seconds of
each track in the current list and then forward to the
next song. To stop SCAN mode and start playing the
desired track, when it is playing the track, press the
SCAN button again. During Scan mode, pressing the
<< SEEK andSEEK >> buttons will select the previ-
ous and next tracks.
•RND button (available on sales code RES radio only):
Pressing this button toggles between Shuffle ON and
Shuffle OFF modes for the iPod or external USB
device, or press VR button and say Shuffle ONor
Shuffle Off.IftheRND icon is showing on the radio
display, then the shuffle mode is ON.
316 UNDERSTANDING YOUR INSTRUMENT PANEL

Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the shift lever in the
PARK position when the ignition switch is in the LOCK
position. To move the shift lever out of the PARK
position, the ignition switch must be turned to the ON or
START position (engine running or not) and the brake
pedal must be pressed.
Five-Speed Automatic Transmission
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles/kilometers.
Gear Ranges
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold. If
there is a need to restart the engine, be sure to turn the
ignition switch to the LOCK position before restarting.
Transmission gear engagement may be delayed after
restarting the engine if the ignition switch is not turned to
the LOCK position first.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never use PARK while the vehicle is in motion. Apply
the parking brake when leaving the vehicle in this range.
Always apply the parking brake first, then place the shift
lever into the PARK position.
350 STARTING AND OPERATING

To reset the transmission, use the following procedure:
1. Stop the vehicle.
2. Move the shift lever into the PARK position.
3. Turn the engine off, and be sure to turn the ignition
switch to the LOCK position.
4. Wait approximately 10 seconds, then restart the en-
gine.
5. Move the shift lever to the desired gear range.
If the problem is no longer detected, the transmission will
return to normal operation. If the problem persists,
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. Only second gear (3.6L engine) or third gear (5.7L
engine) will be available in the DRIVE position. Have the
transmission checked at your authorized dealer as soon
as possible.Torque Converter Clutch
A feature, designed to improve fuel economy, has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally, at a calibrated speed, at light throttle. It engages at
higher speeds under heavier acceleration. This may re-
sult in a slightly different feeling or response during
normal operation in high gear. When the vehicle speed
drops below a calibrated speed, or during acceleration,
the clutch automatically and smoothly disengages.
NOTE:
•The torque converter clutch may not engage until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if the
transmission is not shifting into Overdrive when cold.
This is normal. Manually shifting (using the ERS shift
control) between 4 (direct gear) and 5/D (Overdrive
356 STARTING AND OPERATING

•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
•Inspect the radiator for mud and debris and clean as
required.
•Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
•Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts.
•After extended operation in mud, sand, water, or
similar dirty conditions, have the radiator, fan, brake
rotors, wheels, brake linings, and axle yokes inspected
and cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
•If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a
wheel imbalance and freeing the wheels of it will
correct the situation.
POWER STEERING
3.6L Engine
Your vehicle is equipped with an electro-hydraulic power
steering system that will give you good vehicle response
5
STARTING AND OPERATING 375

and increased ease of maneuverability in tight spaces.
The system will vary its assist to provide light efforts
while parking and good feel while driving. If the electro-
hydraulic power steering system experiences a fault that
prevents it from providing power steering assist, then the
system will provide mechanical steering capability.
CAUTION!
Extreme steering maneuvers may cause the electri-
cally driven pump to reduce or stop power steering
assistance in order to prevent damage to the system.
Normal operation will resume once the system is
allowed to cool.If the “SERVICE POWER STEERING SYSTEM”
message and a flashing icon are displayed on
the EVIC screen, it indicates that the vehicle
needs to be taken to the dealer for service. It is
likely the vehicle has lost power steering assistance. Refer to “Electronic Vehicle Information (EVIC)” in “Under-
standing Your Instrument Panel” for further information.
If the “POWER STEERING SYSTEM OVER TEMP” mes-
sage and an icon are displayed on the EVIC screen, it
indicates that extreme steering maneuvers may have
occurred, which caused an over temperature condition in
the power steering system. You will lose power steering
assistance momentarily until the over temperature con-
dition no longer exists. Once driving conditions are safe,
then pull over and let vehicle idle for a few moments
until the light turns off. Refer to “Electronic Vehicle
Information (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE:
•Even if power steering assistance is no longer opera-
tional, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at very low vehicle speeds
and during parking maneuvers.
376 STARTING AND OPERATING

•If the condition persists, see your authorized dealer for
service.
5.7L Engine
The standard power steering system will give you good
vehicle response and increased ease of maneuverability
in tight spaces. The system will provide mechanical
steering capability if power assist is lost.
If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
•Upon initial start-up in cold weather, the power steer-
ing pump may make noise for a short amount of time.
This is due to the cold, thick fluid in the steering
system. This noise should be considered normal, and it
does not in any way damage the steering system.
WARNING!
Continued operation with reduced power steering
assist could pose a safety risk to yourself and others.
Service should be obtained as soon as possible.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
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WARNING!
Many factors, such as vehicle loading, road condi-
tions and driving conditions, influence the chance
that wheel lift or rollover may occur. ERM cannot
prevent all wheel lift or rollovers, especially those
that involve leaving the roadway or striking objects
or other vehicles. The capabilities of an ERM-
equipped vehicle must never be exploited in a reck-
less or dangerous manner which could jeopardize the
user ’s safety or the safety of others.
Electronic Stability Control (ESC)
This system enhances directional control and stability of
the vehicle under various driving conditions. ESC cor-
rects for oversteering or understeering of the vehicle by
applying the brake of the appropriate wheel to assist in
counteracting the oversteer or understeer condition. En-
gine power may also be reduced to help the vehicle
maintain the desired path.ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the appro-
priate wheel to assist in counteracting the oversteer or
understeer condition.
•Oversteer - when the vehicle is turning more than
appropriate for the steering wheel position.
•Understeer - when the vehicle is turning less than
appropriate for the steering wheel position.
The “ESC Activation/Malfunction Indicator Light” lo-
cated in the instrument cluster will start to flash as soon
as the tires lose traction and the ESC system becomes
active. The “ESC Activation/Malfunction Indicator
Light” also flashes when the TCS is active. If the “ESC
Activation/Malfunction Indicator Light” begins to flash
during acceleration, ease up on the accelerator and apply
384 STARTING AND OPERATING

HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
•Vehicle must be stopped.
•Vehicle must be on a 6% (approximate) grade or
greater hill.
•Gear selection matches vehicle uphill direction (i.e.,
vehicle facing uphill is in forward gear; vehicle back-
ing uphill is in REVERSE gear).
HSA will work in REVERSE and all forward gears when
the activation criteria have been met. The system will not
activate if the vehicle is placed in NEUTRAL or PARK.
WARNING!
There may be situations on minor hills (i.e., less than
8%), with a loaded vehicle, or while pulling a trailer,
when the system will not activate and slight rolling
may occur. This could cause a collision with another
vehicle or object. Always remember the driver is
responsible for braking the vehicle.
Towing With HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
388 STARTING AND OPERATING