2011 INFINITI QX56 air condition

SQUEAK AND RATTLE TROUBLE DIAGNOSESEXT-7
< SYMPTOM DIAGNOSIS >
C
DE
F
G H
I
J
L
M A
B
EXT
N
O P
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following items:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
 Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
 If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, che ck ASIST for Technical Service Bulletins (TSBs) related
to the concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis ear: J-39570, engine ear, and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
 Removing the component(s) in the area that is / are suspected to be the cause of the noise.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
 Tapping or pushing/pulling the component(s) that is / are suspected to be the cause of the noise.
Do not tap or push/pull the component(s) with excessive force, otherwise the noise is eliminated only tempo-
rarily.
 Feeling for a vibration by hand by touching the component(s ) that is / are suspected to be the cause of the
noise.
 Placing a piece of paper between components that are suspected to be the cause of the noise.
 Looking for loose components and contact marks. Refer to EXT-8, "
Inspection Procedure".
REPAIR THE CAUSE
 If the cause is a loose component, tighten the component securely.
 If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the components, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through the authorized NISSAN Parts
Department.
CAUTION:
Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSA N Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
 76268-9E005: 100 ×135 mm (3.937 ×5.315 in)
 76884-71L01: 60 ×85 mm (2.362 ×3.346 in)
 76884-71L02: 15 ×25 mm (0.591 ×0.984 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
 73982-9E000: 45 mm (1.772 in) thick, 50 ×50 mm (1.969 ×1.969 in)
 73982-50Y00: 10 mm (0.394 in) thick, 50 ×50 mm (1.969 ×1.969 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.181 in) thick, 30 ×50 mm (1.181 ×1.969in)
FELT CLOTHTAPE
Revision: 2010 May2011 QX56

EXT-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Used to insulate where movement does not occur. Ideal for instrument panel applications.
 68370-4B000: 15 ×25 mm (0.591 ×0.984 in) pad
 68239-13E00: 5 mm (0.197 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that is visible or does not fit. Only lasts a few months.
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR
After repair is complete, test drive the vehicle to confir m that the cause of noise is repaired by test driving the
vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the
notes on the Diagnostic Worksheet.
Inspection ProcedureINFOID:0000000006367801
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Never use silicone spray to isolate a squeak or ra ttle. If the area is saturated with silicone, the
recheck of repair becomes impossible.
CENTER CONSOLE
Components to check include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Check the following items:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping, moving the components, or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insula ted with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition check for the following items:
Revision: 2010 May2011 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESEXT-9
< SYMPTOM DIAGNOSIS >
C
DE
F
G H
I
J
L
M A
B
EXT
N
O P
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, se curing, or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof / headlining area can of ten be traced to one of the following items:
1. Sunroof lid, rail, linkage, or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it is important to note the position the seat is in and the load placed on the seat
when the noise occurs. These conditions should be duplic ated when verifying and isolating the cause of the
noise.
Causes of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move, or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs c an usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
Revision: 2010 May2011 QX56

FAX-28
< REMOVAL AND INSTALLATION >[4WD]
FRONT DRIVE SHAFT
Inspection
INFOID:0000000006225406
INSPECTION AFTER REMOVAL
 Move joint up/down, left/right, and in the axial directi ons. Check for motion that is not smooth and for signifi-
cant looseness.
 Check boot for cracks, damage, and leakage of grease.
 Disassemble drive shaft and exchange malfunctioning part if there is a non-standard condition.
INSPECTION AFTER DISASSEMBLY
Shaft
Check shaft for runout, cracks, or ot her damage. Replace it if necessary.
Joint Sub-Assembly (Wheel Side)
Check the following items, replace the parts if necessary.
 Joint sub-assembly for rough rotation and excessive axial looseness.
 The inside of the joint sub-assembly for entry of foreign material.
 Joint sub-assembly for compression scars, cra cks, and fractures inside of joint sub-assembly.
Replace joint sub-assembly if there are any non-standard conditions of components.
Housing (Final Drive side)
Replace housing if there is scratching or wear of housing roller contact surface.
INSPECTION AFTER INSTALLATION
1. Check wheel sensor harness for proper connection. Refer to BRC-134, "FRONT WHEEL SENSOR :
Exploded View".
2. Check the wheel alignment. Refer to FSU-7, "
Inspection".
3. Adjust neutral position of steering angle sensor. Refer to BRC-64, "
Work Procedure".
4. Adjust levelizer adjustment of height sensor. Refer to EXL-61, "
LEVELIZER ADJUSTMENT : Special
Repair Requirement".
SDIA1163J
Revision: 2010 May2011 QX56

PRECAUTIONSFSU-3
< PRECAUTION >
C
DF
G H
I
J
K L
M A
B
FSU
N
O P
5. When the repair work is completed, re-connect both battery cables. With the brake pedal released, turn
the push-button ignition switch from ACC position to ON position, then to LOCK position. (The steering
wheel will lock when the push-button ignition switch is turned to LOCK position.)
6. Perform self-diagnosis check of a ll control units using CONSULT-III.
Precaution for Procedure without Cowl Top CoverINFOID:0000000006271994
When performing the procedure after removing cowl top cover, cover
the lower end of windshield with urethane, etc.
Precautions for SuspensionINFOID:0000000006225635
 When installing rubber bushings, the final tightening mu st be carried out under unladen conditions with tires
on ground. Spilled oil might shorten the life of rubb er bushings. Be sure to wipe off any spilled oil.
- Unladen conditions mean that fuel, engine coolant and l ubricant are full. Spare tire, jack, hand tools and
mats are in designated positions.
 After servicing suspension parts, be sure to check wheel alignment.
 Self-lock nuts are not reusable. Always use new ones w hen installing. Since new self-lock nuts are pre-oiled,
tighten as they are.
PIIB3706J
Revision: 2010 May2011 QX56

WHEEL ALIGNMENTFSU-7
< PERIODIC MAINTENANCE >
C
DF
G H
I
J
K L
M A
B
FSU
N
O P
WHEEL ALIGNMENT
InspectionINFOID:0000000006225640
DESCRIPTION
Measure wheel alignment under unladen conditions.
NOTE:
“Unladen conditions” means that fuel, engine coolant, and lubricant are full. Spare tire, jack, hand tools and
mats are in designated positions.
PRELIMINARY CHECK
Check the following:
 Tires for improper air pressure and wear
 Road wheels for runout: Refer to WT-64, "
Inspection".
 Wheel bearing axial end play: Refer to FA X - 7 , "
Inspection" (2WD), FAX-16, "Inspection" (4WD).
 Lower link and upper link ball joint axial end play: Refer to FSU-15, "
Inspection" and FSU-18, "Inspection".
 Shock absorber operation.
 Each mounting part of axle and suspension for looseness and deformation
 Lower link for cracks, deformation and other damage
 Vehicle height (posture)
GENERAL INFORMATION AND RECOMMENDATIONS
 A four-wheel thrust alignment should be performed.
- This type of alignment is recomm ended for any NISSAN/INFINITI vehicle.
- The four-wheel “thrust” process helps ensure that t he vehicle is properly aligned and the steering wheel is
centered.
- The alignment rack itself should be capable of accepting any NISSAN/INFINITI vehicle.
- The rack should be checked to ensure that it is level.
 Make sure the machine is properly calibrated.
- Your alignment equipment should be regularly ca librated in order to give correct information.
- Check with the manufacturer of your specific equi pment for their recommended Service/Calibration Sched-
ule.
ALIGNMENT PROCESS
IMPORTANT:
Use only the alignment specificati ons listed in this Service Manual.
 When displaying the alignment settings, many alignment machines use “indicators”: (Green/red, plus or
minus, Go/No Go). Never use these indicators.
- The alignment specifications programmed into your machine that operate these indicators may not be cor-
rect.
- This may result in an ERROR.
 Some newer alignment machines are equipped with an optional “Rolling Compensation” method to “com-
pensate” the sensors (alignment targets or head units). Never use this “Rolling Compensation” method.
- Use the “Jacking Compensation Method”. After installi ng the alignment targets or head units, raise the vehi-
cle and rotate the wheels 1/2 turn both ways.
- See Instructions in the alignment machine you're using for more information on this.
AdjustmentINFOID:0000000006225641
CAMBER, CASTER
1. Adjust with the front/rear side adjusting bolts (1) on the lower link
(2).
2. See the following table for the amount of cam bolt scale move- ment and the variation of camber and caster.
CAUTION:
Align the adjusting bolt cutout with the stamp of lower link
bracket.
: Vehicle front
JPEIA0235ZZ
Revision: 2010 May2011 QX56

GI-1
GENERAL INFORMATION
C
DE
F
G H
I
J
K L
M B
GI
SECTION GI
N
O P
CONTENTS
GENERAL INFORMATION
HOW TO USE THIS MANU AL ......................3
HOW TO USE THIS MANUAL ....................... .....3
Description .......................................................... ......3
Terms ........................................................................3
Units ..........................................................................3
Contents ....................................................................3
Relation between Illustrations and Descriptions .......4
Components ..............................................................4
HOW TO FOLLOW TROUBLE DIAGNOSES .....6
Description ................................................................6
How to Follow Test Groups in Trouble Diagnosis ......6
Key to Symbols Signifying Measurements or Pro-
cedures ............................................................... ......
7
HOW TO READ WIRING DIAGRAMS ................9
Connector Symbols ............................................. ......9
Sample/Wiring Diagram -Example- .........................10
Connector Information .............................................12
ABBREVIATIONS .......................................... ....14
Abbreviation List .................................................. ....14
TIGHTENING TORQUE OF STANDARD
BOLTS ................................................................
19
Description .......................................................... ....19
Tightening Torque Table (New Standard Includ-
ed) ...........................................................................
19
RECOMMENDED CHEMICAL PRODUCTS
AND SEALANTS ................................................
22
Recommended Chemical Products and Sealants ....22
VEHICLE INFORMATION ............................23
IDENTIFICATION INFORMATION ................. ....23
Model Variation ................................................... ....23
Information About Identification or Model Code ......23
Dimensions .............................................................25
Wheels & Tires ........................................................25
PRECAUTION ..............................................26
PRECAUTIONS .................................................26
Description ........................................................... ....26
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" .................................................................
26
Precautions For Xenon Headlamp Service .............26
Precaution Necessary for Steering Wheel Rota-
tion after Battery Disconnect ...................................
27
Precaution for Procedure without Cowl Top Cover ....27
General Precautions ................................................27
Three Way Catalyst .................................................29
Multiport Fuel Injection System or Engine Control
System .....................................................................
29
Hoses ......................................................................29
Engine Oils ..............................................................30
Air Conditioning .......................................................31
Fuel ..........................................................................31
LIFTING POINT .................................................32
Pantograph Jack ......................................................32
Garage Jack and Safety Stand ................................32
2-Pole Lift ................................................................33
TOW TRUCK TOWING .....................................34
Tow Truck Towing ...................................................34
Vehicle Recovery (Freeing a Stuck Vehicle) ...........34
BASIC INSPECTION ...................................36
SERVICE INFORMATION FOR ELECTRICAL
INCIDENT ..........................................................
36
Work Flow ............................................................ ....36
Control Units and Electrical Parts ............................36
How to Check Terminal ...........................................37
Intermittent Incident .................................................40
Circuit Inspection .....................................................43
CONSULT-III/GST CHECKING SYSTEM .........48
Description ...............................................................48
CONSULT-III Function and System Application*1 ....48
Revision: 2010 May2011 QX56

GI-14
< HOW TO USE THIS MANUAL >
ABBREVIATIONS
ABBREVIATIONS
Abbreviation ListINFOID:0000000006280882
The following ABBREVIATIONS are used:
A
B
C
D
ABBREVIATION DESCRIPTION
A/C Air conditioner
A/C Air conditioning
A/F sensor Air fuel ratio sensor A/T Automatic transaxle/transmission
ABS Anti-lock braking system
ACCS Advance climate control system ACL Air cleaner
AP Accelerator pedal
APP Accelerator pedal position ATF Automatic transmission fluid AV Audio visual
AWD All wheel drive
ABBREVIATION DESCRIPTION BARO Barometric pressureBCM Body control module
BLSD Brake limited slip differential BPP Brake pedal positionBSI Blind spot intervention
BSW Blind spot warning
ABBREVIATION DESCRIPTION CKP Crankshaft positionCL Closed loop
CMP Camshaft position CPP Clutch pedal positionCTP Closed throttle position
CVT Continuously Variable transaxle/transmission
ABBREVIATION DESCRIPTION D
1Drive range first gear
D
2Drive range second gear
D
3Drive range third gear
D
4Drive range fourth gear
DCA Distance control assist DFI Direct fuel injection system
DLC Data link connector
DTC Diagnostic trouble code
Revision: 2010 May2011 QX56