2011 INFINITI QX56 air condition

GI-24
< VEHICLE INFORMATION >
IDENTIFICATION INFORMATION
VEHICLE IDENTIFICATION NUMBER ARRANGEMENT
ENGINE SERIAL NUMBER
AUTOMATIC TRANSMISSION NUMBER
JPAIA0814ZZ
1. Air conditioner specification label 2. Vehicle identification number plate 3. Emission control information label
4. Tire and loading information label 5. FMVSS certification label 6. Vehicle identification number (Chassis
number)
JPAIA0806GB
: Vehicle front
JPAIA0735GB
Revision: 2010 May2011 QX56

GI-26
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
DescriptionINFOID:0000000006280865
Observe the following precautions to ensure safe and proper servicing. These precautions are not
described in each individual section.
Precaution for Supplemental Restraint S ystem (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000006280866
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the “SRS AIR BAG” and “SEAT BELT” of this
Service Manual.
WARNING:
 To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISS AN/INFINITI dealer.
 Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the “SRS AIR BAG”.
 Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identi fied by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
 When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the
ignition ON or engine running, DO NOT use air or electric power tools or strike near the sensor(s)
with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly
causing serious injury.
 When using air or electric power tools or hammers , always switch the ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precautions For Xenon Headlamp ServiceINFOID:0000000006280867
WARNING:
Comply with the following warnings to prevent any serious accident.
 Disconnect the battery cable (negative terminal) or the power supply fuse before installing, remov-
ing, or touching the xenon headlamp (bulb included). The xenon headlamp contains high-voltage
generated parts.
 Never work with wet hands.
 Check the xenon headlamp ON-OFF status after assembling it to the vehicle. Never turn the xenon
headlamp ON in other conditions. Connect th e power supply to the vehicle-side connector.
(Turning it ON outside the lamp case m ay cause fire or visual impairments.)
 Never touch the bulb glass immediately after turning it OFF. It is extremely hot.
CAUTION:
Comply with the following cautions to prevent any error and malfunction.
 Install the xenon bulb securely. (Ins ufficient bulb socket installation may melt the bulb, the connec-
tor, the housing, etc. by high-v oltage leakage or corona discharge.)
 Never perform HID circuit in spection with a tester.
 Never touch the xenon bulb glass with ha nds. Never put oil and grease on it.
 Dispose of the used xenon bulb after packing it in thick vinyl without breaking it.
 Never wipe out dirt and cont amination with organic solven t (thinner, gasoline, etc.).
Revision: 2010 May2011 QX56

PRECAUTIONSGI-31
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Dispose of used oil and used oil filters through authorized waste disposal contractors to licensed waste dis-
posal sites, or to the waste oil reclamation trade. If in doubt, contact the local authority for advice on disposal
facilities.
It is illegal to pour used oil on to the ground, dow n sewers or drains, or into water sources.
The regulations concerning po llution vary between regions.
Air ConditioningINFOID:0000000006280875
Use an approved refrigerant recovery unit any time t he air conditioning system must be discharged. Refer to
HA section “REFRIGERANT” fo r specific instructions.
FuelINFOID:0000000006280876
INFINITI recommends the use of unleaded premium gasoli ne with an octane rating of at least 91 AKI (Anti-
Knock Index) number (Research octane number 96).
If unleaded premium gasoline is not available, unleaded r egular gasoline with an octane rating of at least 87
AKI number (Research octane number 91), can be used. In such case, engine performance may be decrease.
CAUTION:
 Using a fuel other than that specified could ad versely affect the emission control system, and may
also affect warranty coverage.
 Under no circumstances should a leaded gasoline be used, because this will damage the three-way
catalyst.
 Do not use E-85 fuel in the vehicle . The vehicle is not designed to run on E-85 fuel. Using E-85 fuel
can damage the fuel system components and is not covered by the INFINITI vehicle limited warranty.
Revision: 2010 May2011 QX56

GI-36
< BASIC INSPECTION >
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
BASIC INSPECTION
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
Work FlowINFOID:0000000006280851
WORK FLOW
Control Units and Electrical PartsINFOID:0000000006280852
PRECAUTIONS
 Never reverse polarity of battery terminals.
 Install only parts specified for a vehicle.
 Before replacing the control unit, check the i nput and output and functions of the component parts.
 Do not apply excessive force when disconnecting a connector.
SGI838
STEP DESCRIPTION
STEP 1 Get detailed information about the conditions and the environment when the incident occurred.
The following are key pieces of information required to make a good analysis:
WHAT
Vehicle Model, Engine, Transmission/Transaxle and the System (i.e. Radio).
WHEN Date, Time of Day, Weather Conditions, Frequency.
WHERE Road Conditions, Altitude and Traffic Situation.
HOW System Symptoms, Operating Conditions
(Other Components Interaction).
Service History and if any After Market Accessories have been installed.
STEP 2 Operate the system, road test if necessary.
Verify the parameter of the incident.
If the problem cannot be duplicated, refer to “Incident Simulation Tests”.
STEP 3 Get the proper diagnosis materials together including:
 Power Supply Routing
 System Operation Descriptions
 Applicable Service Manual Sections
 Check for any Service Bulletins
Identify where to begin diagnosis based upon your knowledge of the system operation and the customer comments.
STEP 4 Inspect the system for mechanical binding, loose connectors or wiring damage.
Determine which circuits and components are involved and diagnose using the Power Supply Routing and Harness Lay-
outs.
STEP 5 Repair or replace the incident circuit or component.
STEP 6 Operate the system in all modes. Verify the system works properly under all conditions. check you have not inadvertently
created a new incident during your diagnosis or repair steps.
Revision: 2010 May2011 QX56

GI-42
< BASIC INSPECTION >
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
An unclamped or loose harness can cause wiring to be pinched by seat components (such as slide guides)
during vehicle vibration. If the wiring runs under s eating areas, inspect wire routing for possible damage or
pinching.
HEAT SENSITIVE
 The customer's concern may occur during hot weather or after car has sat for a short time. In such cases you will want to check for a
heat sensitive condition.
 To determine if an electrical component is heat sensitive, heat the component with a heat gun or equivalent.
CAUTION:
Never heat components above 60 °C (140 °F).
 If incident occurs while heating the unit, either replace or properly insulate the component.
FREEZING
 The customer may indicate the incident goes away after the carwarms up (winter time). The cause could be related to water freez-
ing somewhere in the wiring/electrical system.
 There are two methods to check for this. The first is to arrange for the owner to leave his car overnight. Check it will get cold enough
to demonstrate his complaint. Leave the car parked outside over-
night. In the morning, do a quick and thorough diagnosis of those
electrical components which could be affected.
 The second method is to put the suspect component into a freezer long enough for any water to freeze. Reinstall the part into the car
and check for the reoccurrence of the incident. If it occurs, repair or
replace the component.
WATER INTRUSION
The incident may occur only during high humidity or in rainy/snowy
weather. In such cases the incident could be caused by water intru-
sion on an electrical part. This can be simulated by soaking the car
or running it through a car wash.
CAUTION:
Never spray water directly on any electrical components.
ELECTRICAL LOAD
The incident may be electrical load sensitive. Perform diagnosis with
all accessories (including A/C, rear window defogger, radio, fog
lamps) turned on.
COLD OR HOT START UP
On some occasions an electrical incident may occur only when the car is started cold, or it may occur when
the car is restarted hot shortly after being turned off. In these cases you may have to keep the car overnight to
make a proper diagnosis.
JPAIA0733GB
SGI843
SGI844
SGI845
Revision: 2010 May2011 QX56

INSPECTION AND ADJUSTMENTGI-65
< BASIC INSPECTION >
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ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL
ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL : Re-
quired Procedure After Battery Disconnection
INFOID:0000000006344676
*: Not equipped. SYSTEM ITEM REFERENCE
Front automatic air
conditioning system Temperature setting trimmer (Front)
HAC-68, "
FRONT AUTOMATIC
AIR CONDITIONING SYSTEM :
Temperature Setting Trimmer
(Front)"
Foot position setting trimmer
HAC-68, "
FRONT AUTOMATIC
AIR CONDITIONING SYSTEM :
Foot Position Setting Trimmer"
Inlet port memory function* —
Inlet port memory function (FRE)
HAC-69, "
FRONT AUTOMATIC
AIR CONDITIONING SYSTEM :
Inlet Port Memory
Function (FRE)"
Inlet port memory function (REC) HAC-69, "
FRONT AUTOMATIC
AIR CONDITIONING SYSTEM :
Inlet Port Memory Function (REC)"
ACCS (Advanced Cli-
mate Control System)Exhaust gas / outside odor detecting sensor sensitivity adjustment func-
tion
HAC-70, "
ACCS (ADVANCED
CLIMATE CONTROL SYSTEM) :
Exhaust Gas / Outside Odor De-
tecting Sensor Sensitivity Adjust-
ment Function"
Auto intake switch interlocking movement change function
HAC-70, "
ACCS (ADVANCED
CLIMATE CONTROL SYSTEM) :
Auto Intake Switch Interlocking
Movement Change Function"
Clean switch interlocking movement change function* —
Rear automatic air
conditioning system Temperature setting trimmer (Rear) HAC-69, "
REAR AUTOMATIC AIR
CONDITIONING SYSTEM : Tem-
perature Setting
Trimmer (Rear)"
Automatic drive posi-
tioner Automatic drive positioner system ADP-51, "
ADDITIONAL SERVICE
WHEN REMOVING BATTERY
NEGATIVE TERMINAL : Descrip-
tion"
Power window control Power window control system
PWC-31, "Description"
Sunroof system* Sunroof system —
Sunshade system* Sunshade system —
Rear view monitor* Rear view monitor predictive course line center position adjustment —
Around view monitor Predictive course line center position adjustment AV- 111 , "
Description"
Automatic back door
systemAutomatic back door system DLK-80, "
ADDITIONAL SERVICE
WHEN REMOVING BATTERY
NEGATIVE TERMINAL : Descrip-
tion"
Engine oil level read* Engine oil level read —
Revision: 2010 May2011 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-5
< SYMPTOM DIAGNOSIS >
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SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000006108035
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document t he facts and conditions when the noise occurs and any of
customer's comments; refer to GW-9, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
 The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
 If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is
concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.
 After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
 Squeak – (Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
 Creak – (Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
 Rattle – (Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
 Knock – (Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
 Tick – (Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
 Thump – (Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
 Buzz – (Like a bumblebee) Buzz characteristics include high frequency rattle/firm contact.
 Often the degree of acceptable noise level will vary depending up on the person. A noise that you may judge
as acceptable may be very irritating to the customer.
 Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
Revision: 2010 May2011 QX56

GW-6
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
 Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
 If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
 Removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
 Tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
 Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
 Placing a piece of paper between components that you suspect are causing the noise.
 Looking for loose components and contact marks. Refer to GW-7, "
Inspection Procedure".
REPAIR THE CAUSE
 If the cause is a loose component, tighten the component securely.
 If the cause is insufficient clearance between components:
- Separate components by repositioning or loos ening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02:15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97in)
FELT CLOTHTAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
Revision: 2010 May2011 QX56