2011 INFINITI QX56 phone

AV
VIDEO DISTRIBUTORAV-65
< ECU DIAGNOSIS INFORMATION >
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10
(R/B) Ground
Image switch signal for
headrest display unit LH InputIgnition
switch
ON When DVD, USB or front
AUX image is displayed on
headrest display unit LH.
0.5 V
When rear AUX image is
displayed on headrest dis-
play unit LH. 4.5 V
14
(B) 15
(G) Headphone sound signal
RH for headrest display unit
RH
OutputIgnition
switch ON Output headphone sound
from headrest display unit
RH to headphone.
16
(W) 17
(R) Headphone sound signal
LH for headrest display unit
RH
Output
Ignition
switch
ON Output headphone sound
from headrest display unit
RH to headphone.
18
(P/L) Ground
AV ground for headrest dis-
play unit RH —Ignition
switch
ON —0 V
19
(P) Ground AV ground for headrest dis-
play unit LH
—Ignition
switch ON —0 V
20
(B) 21
(G) Headphone sound signal
RH for headrest display unit
LH
Output
Ignition
switch
ON Output headphone sound
from headrest display unit
LH to headphone.
22
(W) 23
(R) Headphone sound signal
LH for headrest display unit
LH
OutputIgnition
switch ON Output headphone sound
from headrest display unit
LH to headphone.
27
(W) Ground Composite image signal
ground for headrest display
unit RH
—Ignition
switch ON —0 V
28
(R)
Ground Composite image signal for
headrest display unit RH
OutputIgnition
switch ON When DVD, USB, front
AUX or rear AUX image is
displayed on headrest dis-
play unit RH.
Te r m i n a l
(Wire color) Description
ConditionReference value
(Approx.)
+ – Signal name Input/
Output
SKIB3609E
SKIB3609E
SKIB3609E
SKIB3609E
SKIB2251J
Revision: 2010 May2011 QX56

AV-178
< DTC/CIRCUIT DIAGNOSIS >
MICROPHONE SIGNAL CIRCUIT
MICROPHONE SIGNAL CIRCUIT
DescriptionINFOID:0000000006216346
Supply power from AV control unit to microphone. The microphone transmits the sound/voice to the AV control
unit.
Diagnosis ProcedureINFOID:0000000006216347
1.CHECK CONTINUITY BETWEEN AV CO NTROL UNIT AND MICROPHONE CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect AV control unit connector and microphone connector.
3. Check continuity between AV control uni t harness connector and microphone harness connector.
4. Check continuity between AV c ontrol unit harness connector and ground.
Is the inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK VOLTAGE MICROPHONE VCC
1. Connect AV control unit connector.
2. Turn ignition switch ON.
3. Check voltage between AV control unit harness connector.
Is the inspection result normal?
YES >> GO TO 3.
NO >> Replace AV control unit. Refer to AV-212, "
Removal and Installation".
3.CHECK MICROPHONE SIGNAL
1. Connect microphone connector.
2. Check signal between AV control unit harness connector.
AV control unit Microphone Continuity
Connector Terminals Connector Terminals
M210 71
R17 2
Existed
72 4
87 1
AV c o n t r o l u n i t GroundContinuity
Connector Terminals
M210 72
Not existed
87
(+) ( −)
Vo l ta g e
(Approx.)
AV c o n t r o l u n i t
Ground
Connector Terminal
M210 72 5.0 V
Revision: 2010 May2011 QX56

AV
MICROPHONE SIGNAL CIRCUITAV-179
< DTC/CIRCUIT DIAGNOSIS >
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Is the inspection result normal?
YES >> Replace AV control unit. Refer to AV-212, "Removal and Installation".
NO >> Replace microphone. Refer to AV-231, "
Removal and Installation".
(+) (−)
Condition Reference value
AV control unit AV control unit
Connector Terminal Connector Terminal
M210 87 M210 71 Give a voice.
PKIB5037J
Revision: 2010 May2011 QX56

AV
MULTI AV SYSTEM SYMPTOMSAV-199
< SYMPTOM DIAGNOSIS >
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SYMPTOM DIAGNOSIS
MULTI AV SYSTEM SYMPTOMS
Symptom TableINFOID:0000000006216375
RELATED TO NAVIGATION
RELATED TO HANDS-FREE PHONE
Simple Check for Bluetooth™ Communication
If cellular phone and AV control unit cannot be connected with Bluetooth™ communication, following proce-
dure allows the technician to judge which device has malfunction.
1. Turn ON cellular phone, not connecting Bluetooth
™ communication.
2. Start CONSULT-III, then start Windows
®.
3. Set CONSULT-III near a cellular phone.
4. When operated Bluetooth
™ registration by cellular phone, check
if CONSULT-III
* would be displayed on the device name.
(If other Bluetooth
™ device is located near cellular phone, a
name of the device would be displayed also.)
NOTE:
*:Displayed device name is “NISSAN- ”.
 If no device name is displayed, cellular phone is malfunctioning. Repair the cellular phone first, then perform diagnosis.
 If CONSULT-III is displayed on device name, cellular phone is nor- mal. Perform diagnosis as per the following table.
Symptoms Check items Probable malfunction location
Multifunction switch and preset
switch operation does not work.  All switches cannot be operated.
 “MULTI AV” is displayed on system
selection screen when the CON-
SULT-III is started.  Multifunction switch power supply and ground circuit
malfunction.
 AV communication circuit between AV control unit and
multifunction switch.
Perform CONSULT-III self-diagnosis. Refer to AV- 3 9 ,
"CONSULT-III Function".
 All switches cannot be operated.
 “MULTI AV” is not displayed on sys- tem selection screen when the CON-
SULT-III is initialized. AV control unit power supply and ground circuit malfunc-
tion. Refer to
AV- 1 6 1 , "
AV CONTROL UNIT : Diagnosis
Procedure".
Only specified switch cannot be operat-
ed. Multifunction switch or preset switch malfunction.
Perform multifunction switch and preset switch self-di-
agnosis function. Refer to
AV- 2 8 , "
On Board Diagnosis
Function".
Fuel economy display is abnor-
mal. There is malfunction in the CONSULT-
III “self-diagnosis result” of “MULTI AV”.
Refer to
AV- 3 9 , "
CONSULT-III Func-
tion". Perform detected DTC diagnosis.
Refer to
AV- 5 7 , "
DTC Index".
There is no malfunction in the CON-
SULT-III “self-diagnosis results” of
“MULTI AV”.
Refer to AV- 3 9 , "
CONSULT-III Func-
tion". Ignition signal circuit malfunction.
Guide sound is not heard or too
low. On the setting display select “system
sound (guide sound volume, etc.),” and
confirm that guide sound is ON. AV control unit malfunction.
Replace AV control unit. Refer to
AV- 2 1 2 , "
Removal and
Installation".
JPNIA0441GB
Revision: 2010 May2011 QX56

AV-200
< SYMPTOM DIAGNOSIS >
MULTI AV SYSTEM SYMPTOMS
RELATED TO AROUND VIEW MONITOR
Symptoms Check items Probable malfunction location
Does not recognize cellular
phone connection. (no connec-
tion is displayed on the display
at the guide.) Repeat the registration of cellular phone.
AV control unit malfunction.
Replace AV control unit. Refer to AV- 2 1 2 , "
Removal and
Installation".
Hands-free phone cannot be
established.  Hands-free phone operation can be
made, but the communication cannot
be established.
 Hands-free phone operation can be performed, however, voice between
each other cannot be heard during the
conversation.
The other party's voice cannot
be heard by hands-free phone. Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is
heard.
Originating sound is not heard
by the other party with hands-
free phone communication. Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
AV- 1 7 8 , "
Diagnosis Procedure".
The system cannot be operat-
ed.  The voice recognition can be controlled.
 Steering switch's ”VOL UP”, “VOL
DOWN” and “ ” switch works, but
“ ” it does not work. Steering switch malfunction. Replace steering wheel.
Refer to
ST-33, "
Exploded View".
Steering switch's “ ”, ”VOL UP”, “VOL
DOWN” and “ ” switches do not work. Steering switch signal B circuit malfunction.
Refer to
AV- 1 9 5 , "
Diagnosis Procedure".
All steering switches do not work. Steering switch ground circuit malfunction.
Refer to
AV- 1 9 7 , "
Diagnosis Procedure".
Symptoms Check items Probable malfunction location / Action
to take
It does not switch to camera image
even when the “CAMERA” switch is
pressed or the selector lever is in the
reverse position. “Camera Cont.” of “Confirmation/Adjustment” can be
selected.
Ignition signal circuit malfunction
(around view monitor control unit).
“Camera Cont.” of “Confirmation/Adjustment” cannot
be selected.  Around view monitor control unit
power supply and ground circuits
malfunction.
Refer to AV- 1 6 4 , "
AROUND VIEW
MONITOR CONTROL UNIT : Diag-
nosis Procedure".
 AV communication circuits malfunc- tion.
Refer to AV- 3 9 , "
CONSULT-III Func-
tion".
The screen switches when pressing
the “CAMERA” switch or shifting the
selector lever to the reverse posi-
tion, however, all views are not dis-
played. Only superimposing is displayed.
(Only the image displayed by AV control unit is dis-
played)
Camera image signal circuit between
around view monitor control unit and
front display unit malfunction.
Refer to
AV- 1 8 0 , "
Diagnosis Proce-
dure".
Superimposing is not displayed. Communication circuit between AV control unit and front display unit mal-
function.
Refer to AV- 3 9 , "
CONSULT-III Func-
tion".
Camera image is rolling. —
It cannot be switched to rear view
monitor even when the selector le-
ver is in the reverse position.
The front view is displayed normally.
Reverse signal circuit malfunction. (AV
control unit)
Revision: 2010 May2011 QX56

AV-202
< SYMPTOM DIAGNOSIS >
MULTI AV SYSTEM SYMPTOMS
RELATED TO RGB IMAGE
RELATED TO VOICE CONTROL
RELATED TO AUDIO
Symptoms Check itemsProbable malfunction location / Action to
take
The malfunction is detected in the sonar in-
dicator
(Always displayed in red) The malfunction is detected in only 1 indica-
tor (Always displayed in red).
 Corner sensor malfunction in corre-
sponding area.
 Corner sensor harnes s circuit in corre-
sponding area.
Perform CONSULT-III “self-diagnosis” of
“SONAR”. Refer to AV- 4 7 , "
CONSULT-III
Function".
The malfunction is detected in all 4 indicators
(Always displayed in red).  Corner sensor ground circuit malfunc-
tion.
Perform CONSULT-III “self-diagnosis” of
“SONAR”. Refer to AV- 4 7 , "
CONSULT-III
Function".
 Sonar control unit power supply and ground circuits malfunction.
 AV communication circuits malfunc-
tion.
Perform CONSULT-III “self-diagnosis” of
“MULTI AV”. Refer to AV- 3 9 , "
CONSULT-
III Function".
Symptoms Check items Probable malfunction location
RGB image is not shown. — RGB digital image signal circuit malfunction.
Refer to
AV- 1 6 6 , "
Diagnosis Procedure".
Symptoms Check items Probable malfunction location
The voice cannot be controlled
even if the voice control screen
is displayed. Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.
AV control unit malfunction.
Replace AV control unit. Refer to
AV- 2 1 2 , "
Removal and
Installation".
Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode. Microphone circuit malfunction.
Refer to
AV- 1 7 8 , "
Diagnosis Procedure".
The voice cannot be controlled
(Voice control screen is not dis-
played).  Hands-free phone system can be oper-
ated.
 Steering switch's “SOURCE”, “MENU UP”, “MENU DOWN” and “ENTER”
switch works, but “ ” it does not work. Steering switch malfunction.
Replace steering wheel. Refer to
ST-33, "
Exploded
View".
Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN”, “ ” and “ENTER”
switches do not work. Steering switch signal A circuit malfunction.
Refer to
AV- 1 9 3 , "
Diagnosis Procedure".
None of the steering switch operations
work. Steering switch ground circuit malfunction.
Refer to
AV- 1 9 7 , "
Diagnosis Procedure".
Symptoms Check items Probable malfunction location
The disk cannot be removed. — Disk eject signal circuit malfunction.
Refer to
AV- 1 7 6 , "
Diagnosis Procedure".
Audio sound is not heard. No sound from all speakers.
 Amp. ON signal circuit malfunction.
 BOSE amp. power supply and ground circuits malfunc-
tion.
Sound is not heard from woofer.  Woofer power supply and ground circuit malfunction.
 Sound signal (woofer) circuit malfunction.
Sound is heard only from specific places. Sound signals circuit of suspect system.
Revision: 2010 May2011 QX56

AV-204
< SYMPTOM DIAGNOSIS >
MULTI AV SYSTEM SYMPTOMS
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
RELATED TO HEADPHONE
NOTE:
Check that the remaining amount of the headphone battery is sufficient to perform diagnosis.
RELATED TO HEADREST DISPLAY UNIT AND REAR AUXILIARY INPUT
NOTE:
 Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
 Check that the remaining amount of the rear seat remote controller battery is sufficient to perform diagnosis.
Symptoms Check items Probable malfunction location
No voice sound is heard when
front AUX mode is selected. Voice sound is heard when other modes
are selected. AUX sound signal circuit between front auxiliary input
jacks and AV control unit.
Image is not displayed when
front AUX mode is selected. DVD image is displayed on front display
unit, headrest display unit LH and RH.
AUX image signal circuit between front auxiliary input
jacks and AV control unit.
Refer to
AV- 1 7 1 , "
Diagnosis Procedure".
Headrest display unit LH and RH are nor-
mal. Composite image signal circuit between AV control unit
and front display unit.
Refer to
AV- 1 6 7 , "
Diagnosis Procedure".
Front display unit is normal. Refer to “RELATED TO HEADREST DISPLAY UNIT
AND REAR AUXILIARY INPUT”
Symptoms Check items Probable malfunction location
Sound does not come from
headrest display units of both
side. The indicator lamp of headphone is illumi-
nated.
Sound signal circuit between AV control unit and video
distributor.
The indicator lamp of headphone is not il-
luminated. Headphone malfunction
Sound does not come from
headrest display unit LH (RH). The LED for headphones sound transmis-
sion of headrest display unit is illuminated.
Headphone sound signal circuit between video distribu-
tor and headrest display unit LH (RH).
The LED for headphone sound transmis-
sion of headrest display unit is not illumi-
nated. Replace headrest display unit LH (RH).
Refer to
AV- 2 1 4 , "
Exploded View".
Symptoms Check items Probable malfunction location / Action to
take
Headrest display unit cannot
be powered on for both side. Headrest display unit can be powered on by “Rear dis-
play” in “Settings” menu of front display unit.
Rear seat remote controller malfunction
 Headrest display unit can not be powered
on by “Rear display”
in “Settings” menu of
front display unit.
 Check “Display Loca- tion” in diagnosis
function of headrest
display unit LH.
Refer to AV- 4 9 , "
On
Board Diagnosis
Function". Diagnosis result is normal.
 AV communication circuits between AV
control unit and headrest display unit LH.
 Video distributor power supply and ground circuits.
Refer to AV- 1 6 3 , "
VIDEO DISTRIBUTOR
: Diagnosis Procedure".
Diagnosis result is not nor-
mal. Location recognition signal circuit between
headrest display unit LH and ground.
Refer to
AV- 1 7 5 , "
Diagnosis Procedure".
Diagnosis function cannot
be started. Headrest display unit LH power supply and
ground circuits.
Refer to
AV- 1 6 2 , "
HEADREST DISPLAY
UNIT : Diagnosis Procedure".
Revision: 2010 May2011 QX56

AV
NORMAL OPERATING CONDITIONAV-207
< SYMPTOM DIAGNOSIS >
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Related to Item Choice
The system should respond correctly to all voice comm
ands without difficulty. If problems are encountered, fol-
low the solutions given in this guide for the appropriate error.
Where the solutions are listed by number, try each solu tion in turn, starting with number one, until the problem
is resolved.
Related to Telephone
The system should respond correctly to all voice comm ands without difficulty. If problems are encountered, try
the following solutions.
Where the solutions are listed by number, try each soluti on in turn, starting with number 1, until the problem is
resolved.
Symptom Possible cause Possible solution
The system does not
recognize your com-
mand.
or
The system recognizes
your command incor-
rectly The interior of the vehicle is too noisy. Close the windows or have other occupants quiet.
The volume of your voice is too low. Speak louder.
The volume if your voice is too loud. Speak softer.
Your pronunciation is unclear. Speak clearly.
You are speaking before the voice recognition is ready
Press and release “ ” switch on the steering
switch, and speak a command after the tone
sounds.
8 seconds or more have passed after you pressed and
released “ ” switch on the steering switch. Make sure to speak a command within 8 seconds
after you press and release “ ” switch on the
steering switch.
Only a limited range of voice commands is usable for
each screen. Use a correct voice command appropriate for the
current screen.
The fan of the air conditioner is too loud. Lower the fan speed as necessary as voice com-
mand can be recognized more easily.
Symptom/ error message Solution
Displays “CO MMAND NOT REC-
OGNIZED” or the system fails to in-
terpret the comm and correctly. 1. Ensure that the command format is valid.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise
level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is li
kely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then command should be tried with these
in place.
The system consistently selects
the wrong voicetag 1. Ensure that the voicetag requested matches what was originally stored. This can be confirmed
by giving the “Addressbook” Directory or Phone Directory command.
2. Replace one of the voicetags being confused with a different voicetag.
Symptom Solution
System fails to interpret the com-
mand correctly. 1. Ensure that the command is valid.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at level appropriate to the ambient noise lev-
el in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster
on).
NOTE:
If it is too noisy to use the phone, it is likely
that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be
carried out to improve the recognition response for the speaker. See “Speaker adaptation (SA)
mode” earlier in this section. Refer to “OWNER’S MANUAL”.
Revision: 2010 May2011 QX56