Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
WARNING:If your vehicle is stuck in snow, mud, sand, etc.,do
notrapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
Tires, Wheels and Loading
243
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
325
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Scheduled Maintenance Guide
424
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Perform the services noted in the following table at the specified
time/mileage (km) period either within 3,000 miles (4,800 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Every 20,000 miles
(32,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)Replace climate-controlled seat filter (if
equipped)
Replace engine air filter
Every 100,000 miles
(160,000 km)Change engine coolant
1
Replace spark plugs
Inspect accessory drive belt(s)2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(filter not required on 6F35, 6F50, DPS6 and
AWF-21 transmissions); consult dealer for
requirements
Change manual transmission fluid
Change rear axle fluid (RWD vehicles)
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace timing belt (Fiesta);failure to replace
belt can cause internal engine damage
1Initial replacement at 100,000 miles (160,000 km) or 72 months; every
50,000 miles (80,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
Scheduled Maintenance Guide
431
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
Maintenance schedule log
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
Scheduled Maintenance Guide
432
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
Scheduled Maintenance Guide
433
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DAT E:MILEAGE:
Scheduled Maintenance Guide
434
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)
SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you will need to have some items maintained
more frequently. If you onlyoccasionallyoperate your vehicle under
these conditions, it is not necessary to perform the additional
maintenance. For specific recommendations, see your dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and filter as indicated by message
center and perform services listed in the Normal
Scheduled Maintenance chart
Inspect frequently, service as
required– See axle maintenance items under
Exceptions
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (4,800 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance Guide
435
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)