
Seating and Safety Restraints 160
Seating 160
Personal Safety System™ 180
Safety belt system 184
Airbags 197
Child restraints 211
Tires, Wheels and Loading 232
Tire information 235
Tire inflation 237
Tire Pressure Monitoring System (TPMS) 250
Vehicle loading 255
Trailer towing 262
Recreational towing 265
Driving 267
Starting 267
Brakes 274
AdvanceTrac277
Hill descent control 283
Transmission operation 288
Reverse sensing system 294
Rear-view camera system 296
Roadside Emergencies 325
Getting roadside assistance 325
Hazard flasher control 326
Fuel pump shut-off 327
Fuses and relays 327
Changing tires 336
Temporary mobility kit 344
Wheel lug nut torque 352
Jump starting 354
Wrecker towing 357
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Roadside Emergencies
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Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–
+–
DA
B
C
4D1
2
3
Roadside Emergencies
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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Changing a tire .........................336
Child safety seats ......................216
in front seat ............................217
in rear seat ..............................217
LATCH .....................................222
recommendations ...................214
tether anchorage hardware ...224
Child safety seats - booster
seats ...........................................228
Cleaning your vehicle
engine compartment ..............369
instrument panel ....................370
interior .....................................371
plastic parts ............................369
washing ....................................367
waxing .....................................368
wheels ......................................368
wiper blades ............................370
Climate control
(see Air conditioning or
Heating) ...........................63, 66, 68
Clock ............................................52
Collision Warning System .........300
Console ..................................95–96
overhead ....................................95
rear ............................................96
Controls
power seat ...............................163
steering column ......................113
Coolant
checking and adding ..............385
refill capacities ................388, 411
specifications ..........................411
Cross Traffic Alert ....................310
Cruise control
(see Speed control) ..................103
Customer Assistance ................325Ford Extended Service
Plan ..................................419, 422
Getting assistance outside
the U.S. and Canada ..............363
Getting roadside assistance ...325
Getting the service you
need .........................................359
Ordering additional owner’s
literature .................................365
Utilizing the
Mediation/Arbitration
Program ...................................363
D
Daytime running lamps
(see Lamps) ................................79
Defrost
rear window ..............................75
Dipstick
automatic transmission
fluid ..........................................404
engine oil .................................380
Driving under special
conditions ..................293, 317, 320
sand .........................................319
snow and ice ...........................321
through water .................319, 324
E
Electronic message center ...23, 34
Emergencies, roadside
jump-starting ..........................354
running out of fuel .........353, 396
Emission control system ..........401
Engine ........................................414
cleaning ...................................369
coolant .....................................385
fail-safe cooling .......................390
Index
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Inspection/maintenance (I/M)
testing ........................................403
Instrument panel
cleaning ...................................370
cluster ........................................14
lighting up panel and
interior .......................................79
Intelligent Access Key ..............131
Intelligent Access with push
button start ...............................143
J
Jack ............................................336
positioning ...............................336
storage .....................................336
Jump-starting your vehicle ......354
K
Keyless entry system
autolock ...................................139
keypad .....................................152
locking and unlocking doors ..153
programming entry code .......152
Keys ...................................130, 155
positions of the ignition .........267
L
Lamps
autolamp system .......................77
bulb replacement
specifications chart ............84–85
daytime running light ...............79
fog lamps ...................................78
headlamps .................................77
headlamps, flash to pass ..........78
instrument panel, dimming .....79
interior lamps ...........................83
LATCH anchors .........................222Liftgate ......................123–124, 145
Lights, warning and indicator ....14
anti-lock brakes (ABS) ..........275
Loading instructions .................261
Load limits .................................255
Locks
autolock ...................................139
childproof ................................142
doors ........................................138
Lubricant specifications ...........411
Luggage rack .............................128
Lug nuts ....................................352
Lumbar support, seats .....163, 165
M
Message center .....................23, 34
warning messages ...............27, 43
Mirrors ...............................100–101
automatic dimming rearview
mirror ......................................100
fold away .................................102
heated ......................................101
programmable memory ..........145
side view mirrors (power) .....101
signal .......................................102
Moon roof ..................................114
Motorcraftparts ..............374, 410
MyFord Connect™ system ........62
MyFord Touch™ system ............62
MyFord™ system ..................51, 62
MyKey ........................................132
O
Octane rating ............................395
Oil (see Engine oil) ..................380
Index
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Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............429
Seats ..........................................160
child safety seats ....................216
cleaning ...................................373
climate control ........................167
easy access/easyout feature ..169
front seats .......................162, 166
heated ......................................165
memory seat ...................145, 168
second row seats ............171, 174
third row seats ........174, 176–177
Second-row power fold seat ....174
SecuriCode keyless entry
system ........................................152
SecuriLock passive anti-theft
system ........................................154
Setting the clock .........................52
Snowplowing .................................7
SOS Post Crash Alert ...............211
Spare tire
(see Changing the Tire) ...........339
Spark plugs,
specifications .....................410, 414
Special notice
ambulance conversions ..............7
utility-type vehicles ....................7
Specification chart,
lubricants ...................................411
Speed control ............................103
Starting your vehicle ........267–269
jump starting ..........................354
push button start system .......270
Steering wheel
controls ....................................113
tilting .........................................94T
Temporary mobility kit .............344
Third-row power fold seat .......179
Tilt steering wheel ......................94
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....250
Tires ...........................235–236, 336
alignment ................................243
care ..........................................239
changing ..................336, 339, 341
checking the pressure ............239
inflating ...................................237
label .........................................249
replacing ..................................241
rotating ....................................244
safety practices .......................243
sidewall information ...............244
snow tires and chains ............254
spare tire .................................337
Temporary mobility kit ..........344
terminology .............................236
tire grades ...............................236
treadwear ........................235, 240
Touchscreen features
(climate) ......................................71
Towing .......................................262
recreational towing .................265
trailer towing ..........................262
wrecker ....................................357
Transmission .............................288
brake-shift interlock (BSI) ....287
fluid, checking and adding
(automatic) .............................404
fluid, refill capacities ..............411
lubricant specifications ..........411
Turn signal ..................................82
Index
447
2011 Explorer(exp)
Owners Guide, 1st Printing
USA(fus)