2011 FORD E SERIES reset

Modifying your phone book 28
Automatically download your phone book 29
Traffic, Directions and Information 30
911 assist™ 33
Vehicle health report 36
Applications 38
System settings 38
Adding (pairing) a phone 39
Connecting a phone 40
Setting a phone as primary 40
Turning Bluetooth on/off 41
Deleting a phone 41
Deleting all phones 42
Turning prompts on/off 42
Changing the SYNClanguage setting 43
Returning to factory defaults 43
Performing a master reset 44
SYNCmedia features
46
Voice commands in media mode 46
Connecting a digital media player to SYNC48
What’s playing? 48
Using your media menu 48
Selecting different media sources 49
Accessing and using your USB port 49
Streaming music from your phone 50
Using the Auxiliary input jack (Line in) 51
Using the media settings 52
Accessing vehicle applications 53
Accessing system settings 53
Adding a Bluetooth media device which is in discovery mode 54
Adding a Bluetooth media device which is in discoverable
mode 55
Connecting a Bluetooth media device 55
Delete a device 56
Using SYNC’s play menu 60
Using the play all feature 61
Selecting and playing specific artists 62
Selecting and playing specific albums 63
Table of Contents
2SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

SAFETY INFORMATION
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
•Do not attempt to service or repair SYNC. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some SYNCfunctions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
•Ensure that you review your device’s user guide before using with
SYNC.
PRIVACY INFORMATION
When a cellular phone is connected to SYNC, SYNCcreates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to
SYNC. In addition, if you connect a media device, SYNCcreates and
retains an index of media content supported by SYNC. SYNCalso
records a short development log of approximately 10 minutes of all
recent SYNCactivity. The log profile and other SYNCdata may be
used to improve SYNCand help diagnose any problems that may occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use SYNCor the vehicle, we recommend you perform
a Master Reset to erase all information stored in SYNC.
Introduction
5SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

MAKING A CALL
Making a hands-free phone call using SYNCis easy.
1. Press
or VOICE.
2. When prompted, say, “Call ” or say the desired number and
then say “Dial”.
To erase the last spoken digit,say “Delete” or press
SEEK.
To erase all spoken digits,say “Clear” or press and hold
SEEK.
3. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. The system will connect to the desired number.
Note:Once the call is placed, it will be logged into your outgoing call
history folder.
Note:If your audio system is equipped with 10 memory presets (0–9),
you can also manually enter the desired number by pressing the presets.
ENDING A CALL
At any time, you can end an active phone call by pressing and
holding
or PHONE.
EXITING PHONE MODE
When in phone mode but not in an active call, press and hold
or
PHONE to exit phone mode.
ANSWERING AN INCOMING CALL
An incoming call interacts with SYNCin much the same way it interacts
with yourBluetoothenabled cellular phone. During an incoming call:
•An audible ring tone will sound. If available, call information will
appear in the display.
•Press TEXT to view additional caller information, if the call matches a
contact in your downloaded phonebook.
•Select from the following options:
Accept the callby pressing
or PHONE. The call will be transferred
to hands-free and logged into the incoming call history folder.
Ignore the callby doing nothing. The display will read MISSED CALL
and SYNCwill log the call as a missed call.
Reject the callby pressing and holding
or PHONE. The display will
read REJECTED and SYNCwill log the call.
SYNCphone features
16SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

INCOMING NEW TEXT MESSAGE
Note:This is a phone dependent feature.
If yourBluetoothenabled phone is connected and supports downloading
text messages viaBluetooth, you can receive incoming text messages.
When you are being sent a text message, an audible tone will sound and
NEW MESSAGE will appear in the radio display. You can say “Read
Message” and SYNCwill read the message to you.
Note:To scroll, press
SEEKor/.
1. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNCwill read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
2. Press OK and scroll to toggle between REPLY TO MESSAGE or
FORWARD MESSAGE.
3. When the desired selection appears in the display, press OK.
If you choose REPLY TO MESSAGE, SYNCwill take you back to the
text messaging menu and allow you to again cycle through the list of
predefined messages to send.
If you choose FORWARD MESSAGE, SYNCwill take you to your calling
options. Choose to forward the message to anyone in your PHONE
BOOK, CALL HISTORY, or you can choose ENTER NUMBER.
Note:Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
USING THE QUICK DIAL FEATURE
SYNCallows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note:This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset:When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note:Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
SYNCphone features
17SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

To access/call numbers stored in the Quick Dial:
1. Press
or PHONE to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or PHONE or press the respective
memory preset again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following menu options are
available:
•PRIVACY ON/OFF
•HOLD ON/OFF
•ENTER TONES
•JOIN ON/OFF (Available when you have two active calls)
•PHONE BOOK
•CALL HISTORY
•RETURN
Refer to the following sections for further information.
Using privacy mode
SYNCallows you to easily switch a call from an active hands-free
environment to yourBluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note:To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
2. Scroll repeatedly until PRIVACY appears in the radio display.
3. Press OK. The radio display will read PRIVACY ON/PRIVACY OFF?
4. Press OK to activate privacy mode. The radio display will read IN
PRIVACY and the system will transfer the call to yourBluetoothenabled
cellular phone.
Note:Some phones will disconnect from SYNCand transfer the active
call directly to the connected phone.
SYNCphone features
18SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly to access:
BT DEVICE
•ADD DEVICE•DELETE DEVICE
•CONNECT BT•DELETE ALL
•SET PRIMARY?•RETURN
•BT ON/OFF
ADVANCED:
•PROMPTS•LANGUAGES
•DEFAULTS•MASTER RESET
•INSTALL APPLICATION•SYSTEM INFO.
•RETURN
Refer to the following sections for further information.
Adding (pairing) a phone
Note:This is a speed dependent feature and cannot be performed when
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
Note:SYNCcan store up to 12 previously paired devices.
To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until ADD DEVICE appears in the display. Press OK
to confirm.
7. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
8. When prompted on your phone display, enter the six digit PIN.
9. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display. Depending on
the functionality of your phone, you may be asked additional questions.
SYNCphone features
39SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until PROMPTS appears in the radio display.
7. Press OK to enter the PROMPTS menu.
8. Scroll to toggle between PROMPTS ON or PROMPTS OFF. (The
default setting is ON).
9. Press OK when the desired selection appears in the radio display. SET
ON or SET OFF will appear in the radio display as a confirmation.
SYNCwill then take you back to the ADVANCED menu.
Changing the language setting
SYNCallows you to select from three languages: English, French and
Spanish. Once selected, all radio display messages and prompts will be in
the selected language. To access the language menu:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter the PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until LANGUAGES appears in the radio display.
7. Press OK to enter the LANGUAGES menu.
8. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
9. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the radio display will read
UPDATING. Once the change is complete, SYNCwill confirm the
change audibly and in the radio display. SYNCwill then take you back
to the LANGUAGES menu.
Returning to the factory defaults
SYNCallows you to return to its factory defaults settings. This selection
will not erase your downloaded phone book, call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
reset.
Note:To scroll, press
SEEKor/.
SYNCphone features
43SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

1. Pressor PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until DEFAULTS appears in the radio display.
7. Press OK. The display will read RESTORE DEFAULTS?
8. Press OK to confirm. The display will read DEFAULTS SET. SYNC
will take you back to the DEFAULTS menu.
Performing a master reset
A master reset allows you to completely erase all information stored in
SYNC(all phone book, call history and text message information as well
as all previously paired phones) and return to the factory default
settings. To perform a master reset:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter the PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display. Press
OK.
5. Scroll repeatedly until MASTER RESET appears in the radio display
6. Press OK. SYNCwill ask you to confirm the reset.
7. Press OK to confirm. The radio display will read RESET DONE.
SYNCwill take you back to the ADVANCED SETTINGS menu.
Note:Once a master reset has been completed, you must re-insert your
USB device to access its contents.
Installing new vehicle applications
You can download new software applications (if available) and then load
the desired applications onto SYNCthrough your USB port. Please refer
to www.SyncMyRide.com for further information.
SYNCphone features
44SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)