2011 FORD E SERIES pairing phone

Modifying your phone book 28
Automatically download your phone book 29
Traffic, Directions and Information 30
911 assist™ 33
Vehicle health report 36
Applications 38
System settings 38
Adding (pairing) a phone 39
Connecting a phone 40
Setting a phone as primary 40
Turning Bluetooth on/off 41
Deleting a phone 41
Deleting all phones 42
Turning prompts on/off 42
Changing the SYNClanguage setting 43
Returning to factory defaults 43
Performing a master reset 44
SYNCmedia features
46
Voice commands in media mode 46
Connecting a digital media player to SYNC48
What’s playing? 48
Using your media menu 48
Selecting different media sources 49
Accessing and using your USB port 49
Streaming music from your phone 50
Using the Auxiliary input jack (Line in) 51
Using the media settings 52
Accessing vehicle applications 53
Accessing system settings 53
Adding a Bluetooth media device which is in discovery mode 54
Adding a Bluetooth media device which is in discoverable
mode 55
Connecting a Bluetooth media device 55
Delete a device 56
Using SYNC’s play menu 60
Using the play all feature 61
Selecting and playing specific artists 62
Selecting and playing specific albums 63
Table of Contents
2SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

While in phone mode, you may also say “Menu” and then any of
the following commands:
•[Phone] settings [message]
notification on•[Phone] settings [message]
notification off
•[Phone] connections•Phone name
•Signal•Battery
•[Phone] settings [set] phone
ringer•[Phone] settings [set] ringer 1
•[Phone] settings [set] ringer 2•[Phone] settings [set] ringer 3
•Text message inbox•[Phone] settings [set] ringer off
Note:With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
• 0–9•Dial
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
Note:To exit Dial mode, press and hold
or PHONE or press MENU
to go to the PHONE MENU.
Voice commands when connecting devices
When attempting to connect a phone to SYNC, you may say any
of the following commands:
•Connect •Bluetooth ON
•Bluetooth OFF•Delete
Note:You can only connect a device to SYNCafter it has successfully
gone through the pairing process.
Note:In the above possible commands, “” is a dynamic listing in
that it could be the name of any previously paired device.
SYNCphone features
14SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly to access:
BT DEVICE
•ADD DEVICE•DELETE DEVICE
•CONNECT BT•DELETE ALL
•SET PRIMARY?•RETURN
•BT ON/OFF
ADVANCED:
•PROMPTS•LANGUAGES
•DEFAULTS•MASTER RESET
•INSTALL APPLICATION•SYSTEM INFO.
•RETURN
Refer to the following sections for further information.
Adding (pairing) a phone
Note:This is a speed dependent feature and cannot be performed when
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
Note:SYNCcan store up to 12 previously paired devices.
To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until ADD DEVICE appears in the display. Press OK
to confirm.
7. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
8. When prompted on your phone display, enter the six digit PIN.
9. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display. Depending on
the functionality of your phone, you may be asked additional questions.
SYNCphone features
39SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

ADVANCED:
•PROMPTS
•LANGUAGES
•DEFAULTS
•MASTER RESET
•INSTALL APPLICATION
•RETURN
Refer to the following sections for further information.
Adding a Bluetooth media device which is in discovery mode
Note:This is a speed dependent feature. Your vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
Note:If your phone supports streamingBluetoothaudio and has already
been paired with SYNCas a phone, you do not have to go through the
pairing process again.
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll until BT DEVICE appears in the radio display. Press OK to
confirm and enter the BT DEVICE menu.
7. Scroll until ADD DEVICE appears in the radio display. Press OK to
confirm.
8. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
9. When prompted on your phone’s display, enter the six digit PIN in the
radio display.
10. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display.
You can now change SYNCsources to BT AUDIO and stream music
from your device.
SYNCmedia features
54SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

Adding a Bluetooth media device which is in discoverable mode
Note:This is a speed dependent feature. Your vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
Note:If your phone supports streamingBluetoothaudio and has already
been paired with SYNCas a phone, you do not have to go through the
pairing process again.
Note:Use this process when your device generates the PIN instead of
SYNC.
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display followed by PLAY MENU.
3. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
4. Press OK to confirm and enter the SYSTEM SETTINGS menu.
5. Scroll until BT (BLUETOOTH) DEVICES appears in the display. Press
OK to confirm and enter the BT DEVICE menu.
6. Scroll until ADD DEVICE appears in the radio display. Press OK to
confirm.
7. When FIND SYNC appears in your radio display, scroll repeatedly until
FIND DEVICES appears. Press OK to confirm.
8. After the search for active BT DEVICE is complete, scroll to find the
desired device. Press OK to confirm.
9. Refer to your device’s user guide for instructions on how to put your
device into discoverable mode. When your media device gives you a PIN,
enter that PIN into SYNCusing voice commands (or using the 0–9
memory presets on your audio system, if equipped), when prompted.
10. When you have entered your last digit via voice, say “Enter”.
11. When the process is complete, SYNCwill display CONNECTED and
the name of the device will appear in the radio display.
You can now change SYNCsources to BT (BLUETOOTH) AUDIO and
stream music from your device.
Connecting a Bluetooth media device
To connect a previously pairedBluetoothdevice:
Note:To scroll, press
SEEKor/.
SYNCmedia features
55SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

Vehicle Health Report/Services (Traffic, Directions and
Information) issues
Issue Possible
Cause(s)Possible Solution(s)
I received a text
that the Vehicle
Health Report
isn’t activated.Your account may
not be activated
on the web site
or you may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use
it. Ensure that you have
registered your account on the
website.
•Ensure that your VIN is
correctly listed in your account.
I’m unable to
retrieve the
report on the web
site, or I received
a system error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging back out. Then, log back
in and change it back to your
preferred dealer and retrieve
the report.
I’m unable to
submit a report.•This could be
due to your
phone’s
compatibility, bad
signal strength or
your phone may
not be activated
on the web site.•Update your mobile number
in your account on the web site.
•Ensure that you have full
signal strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
Troubleshooting
73SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

GLOSSARY OF TERMS
Autoplay:With Autoplay turned ON, SYNCallows you to listen to
music which has already been randomly indexed during the indexing
process. With Autoplay turned off, the chosen music will not begin to
play until all of the music has been indexed by SYNC. Depending on the
size of the material, this may take a few minutes.
Bluetooth enabled cellular phone:Any cellular phone which has the
Bluetoothwireless technology which will enable the phone to connect
with SYNCand exchange information wirelessly.
Digital media player / USB Device:This is a generic term used to
signify any of the following media devices: iPod, Zune™, “Plays from
device” players, and most USB drives (thumb drives, flash drives, PEN
drives, etc.)
Discoverable mode:A mode which allows otherBluetoothenabled
devices to find yourBluetoothenabled device.
Discovery mode:A mode which allows yourBluetoothenabled device
to search for other ‘discoverable’Bluetoothenabled devices.
In-band ringing:This is a phone dependent feature. If yourBluetooth
enabled cellular phone supports this feature, SYNCcan play your ring
tone during incoming calls.
Indexing:A process in which SYNCbuilds a voice recognition grammar
for the media content of your digital media player. While indexing,
SYNCwill play already indexed media if Autoplay is on. However, voice
recognition is not available for the media until the indexing process is
complete.
Metadata:Descriptive tags embedded in your digital media which
provide SYNCwith information such as ARTIST, ALBUM, GENRE and
TRACK.
Pairing:To use yourBluetoothenabled cellular phone with SYNC, you
must go through a pairing (bonding) process. “Pairing” is a special
process used when two devices connect for the first time. The pairing
process is used to generate a link key that is used for authentication
purposes during subsequentBluetoothconnections between the two
devices.
PIN (Personal Identification number):This six digit number
(sometimes referred to as a passkey) will be shown in the radio display
during the pairing process with yourBluetoothenabled device. You do
not need to write down this number as it will only be used for that
specific pairing procedure.
Glossary
78SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

911 assist™ .................................33
A
Accessing and using your USB
port ..............................................49
Accessing call history/phone
book during active call ...............20
Accessing system settings .........53
Accessing vehicle applications ..53
Accessing your phone book .......22
Accessing your playlists .............64
Active call menu options ...........18
Adding a Bluetooth media
device which is in discoverable
mode ............................................55
Adding a Bluetooth media
device which is in discovery
mode ............................................54
Adding (pairing) a phone ..........39
Answering an incoming call .......16
Applications .................................38
Automatically download your
phone book ..................................29
C
Call history ..................................21
Changing the SYNClanguage
setting ....................................43, 58
Connecting a Bluetooth media
device ...........................................55
Connecting a digital media
player to SYNC.........................48
Connecting a phone ....................40
D
Delete a device ...........................56Deleting a phone .........................41
Deleting all phones .....................42
Deleting all text messages .........25
Downloading unread text
messages ......................................25
E
End user license agreement ......79
Ending a call ...............................16
Exiting phone mode ...................16
Exploring the USB device ..........66
H
How SYNCinteracts with
your Bluetooth device ................20
I
Incoming new text message ......17
Installing new vehicle
applications ...........................44, 60
J
Joining two calls
(multiparty/conference call) ......19
M
Making a call ...............................16
Message notification ...................27
Modifying your phone book .......28
P
Pairing media devices to
SYNC....................................54–55
Index
86
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)