2011 FORD E SERIES phone

4. Scroll repeatedly until PHONE STATUS appears in the radio display.
5. Press OK to confirm and enter the PHONE STATUS menu.
6. Scroll to view the paired phone’sname,signal level, battery level and
roaming status.
After viewing any of these selections, press OK to return to the PHONE
STATUS menu.
Setting a ring tone
SYNCallows you to select from three ring tones or your cellular phone’s
ring tone. To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection. This will take you into the PHONE
SETTINGS menu.
4. Scroll repeatedly until SET RINGER appears in the radio display.
5. Press OK to confirm and take you into the SET RINGER menu.
6. Scroll repeatedly to cycle through and hear RINGER 1, RINGER 2,
RINGER 3 and PHONE RINGER.
Note:In-band ringing is a phone dependent feature. If your phone
supports in-band ringing, your phone’s ringer will play through the
vehicle audio system when PHONE RINGER is chosen.
Message notification
Note:This is a phone dependent feature.
SYNCgives you the option of choosing if you’d like to hear an audible
tone to notify you of an incoming text message. To turn this feature
on/off:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to access PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until MESSAGE NOTIFY appears in the radio display.
5. Press OK to confirm and enter the MESSAGE NOTIFY menu. SYNC
will automatically check to see if your connected phone is equipped with
downloading text messaging viaBluetooth.
SYNCphone features
27SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

6. Scroll to select MESSAGE NOTIFY ON or MESSAGE NOTIFY OFF.
7. Press OK to confirm. NOTIFY SET ON or NOTIFY SET OFF will
appear in the radio display.
Modifying your phone book
Note:This is a phone dependent feature.
SYNCallows you to modify the contents of your downloaded phone
book (i.e. adding/deleting contacts). To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until MODIFY PHONEBOOK appears in the radio
display.
5. Press OK to confirm the selection.
6. Scroll repeatedly to cycle through contact(s):
•ADD CONTACTS: Press OK when ADD CONTACTS appears in the
radio display to add more contacts from your phone book. ‘Push’ the
desired contact(s) on yourBluetoothenabled cellular phone. The
radio display will read SEND VIA PHONE.Note:Refer to your
phone’s user guide on how to ‘push’ contact(s).
Note:This is a speed dependent feature and cannot be operated if
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
•DELETE PHONEBOOK: Press OK to select when DELETE
PHONEBOOK appears in the display to delete the current phone book
and call history. When DELETE? appears in the display, press OK. The
display will read DELETED and SYNCwill take you back to the
PHONE SETTINGS menu.
•DOWNLOAD PHONEBOOK: When DOWNLOAD PHONEBOOK
appears in the radio display, press OK. DOWNLOAD? will appear in
the radio display. Press OK. The radio display will read
DOWNLOADING and then DOWNLOADED when complete.
SYNCphone features
28SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

•DELETE CONTACT: When DELETE CONTACT appears in the radio
display, press OK to delete a specific contact. Press OK when SELECT
CONTACT appears and scroll until the desired name appears in the
radio display. Press OK to select. DELETE CONTACT? will appear in
the radio display. Press OK to confirm, and DELETED will appear in
the radio display.
Note:If Automatic download is on, the contact may appear on the
next download from yourBluetoothenabled cellular phone.
Note:This is a speed dependent feature and cannot be operated if
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
•RETURN: Select to go back.
Automatically downloading your phone book
Note:This is a phone dependent feature.
SYNCallows you to automatically download yourBluetoothenabled
cellular phone’s phone book with location type (i.e., cell, work, other), if
supported, each time your phone connects with SYNC.
Note:Your phone book, call history and text messages can only be
accessed when your specificBluetoothenabled cellular phone is
connected.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to access the PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until AUTODOWNLOAD appears in the radio display.
5. Press OK. AUTO ON? will appear in the radio display.
6. Press OK. AUTO SET ON will appear and your phone book will be
automatically downloaded each time yourBluetoothenabled cellular
phone connects with SYNC.
Or, select AUTO OFF and your phone book will not be automatically
downloaded each time your phone connects with SYNC.
7. Press OK to confirm your selection.
Note:Downloading times are phone and quantity dependent.
Note:If you choose to automatically download your cellular phone’s
phone book every time yourBluetoothenabled phone reconnects to
SYNC, any changes, additions or deletions that have been saved since
your last download will be deleted.
SYNCphone features
29SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

TRAFFIC, DIRECTIONS AND INFORMATION
(IF EQUIPPED, U.S. ONLY)
Note: Your Traffic, Directions and Information feature requires
activation prior to use. Visit www.SyncMyRide.com to register.
There is a free introductory period associated with the Traffic, Directions
and Information feature, but youmustregister to use this feature.
Stay connected — even in your car. Using advanced vehicle sensors,
integrated GPS technology and comprehensive map and traffic data,
SYNCwith Traffic, Directions and Information connects you to
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports and weather. For a complete list of services, or to
learn more, please visit www.SyncMyRide.com.
Note:To scroll, press
SEEKor/.
To connect using voice commands:
1. Press
or VOICE.
2. When prompted, say, “Services”.
3. Once connected, follow the voice prompts to request your desired
service such as “Traffic” or “Directions”. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
4. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To connect using the phone menu:
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SERVICES appears in the radio display.
3. Press OK to confirm and enter the SERVICES menu. CONNECT will
appear in the radio display.
4. Press OK. SYNCwill initiate the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect,press and hold
or PHONE.
SYNCphone features
30SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

RECEIVING TURN BY TURN DIRECTIONS
To begin receiving directions:
1. Connect using either the voice commands or phone menu above.
2. When prompted, say, “Directions”.
3. Follow the voice prompts to identify your desired destination.
4. Once your destination is selected, a route is downloaded to your
vehicle.
TURN BY TURN DIRECTION FEATURES
Once directions are downloaded, you can then access other features
such as: Next turn, Route status, Route summary, cancel route, update
route and also voice guidance.
To access these features through the phone menu:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SERVICES appears in the radio display.
3. Press OK to confirm and enter the SERVICES menu.
4. Scroll repeatedly to cycle through:
•Next turn:Repeats the next turn instruction.
•Route status:Provides the number of miles and approximate time to
your destination.
•Route summary:Provides the full list of remaining turn instructions.
•Cancel route:Cancels the turn by turn driving directions.
•Update route:Downloads an updated route to your destination.
•Voice guidance on/off:When voice guidance is set to on, the system
will provide spoken directions and a visual display of the directions.
When voice guidance is turned off, the system will provide
turn-by-turn tones and a visual display of the directions without
spoken guidance.
•Guidance display (late availability, if equipped):If your vehicle is
equipped with a center integrated display, you can set this feature to
‘Always on’ and the system will display your next guidance direction in
the center integrated display.
5. When your desired feature appears in the display, press OK to confirm
and initiate the feature.
SYNCphone features
31SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

Note:If you select Voice Guidance, scroll until the desired selection
(YES or NO) appears in the display. Press OK to confirm.
Accessing these features using voice commands:Press
or
VOICE and, when prompted, say any of the above commands.
Personalizing Traffic, Directions and Information:
Your Traffic, Directions and Information Services can be personalized to
provide quicker access to your most used or favorite information. You
can save address points such as, ‘work’ or ‘home’. You can also save
favorite information like sports teams or a news category. To learn more,
log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time, press
or VOICE to
interrupt a voice prompt (or sports report for example) and provide your
next voice command.
Portable:Simply connect your phone to any vehicle equipped with
Traffic, Directions and Information and continue enjoying your
personalized services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note:SYNCwith Traffic, Directions & Information Services requires
activation prior to use. Standard phone and message rates may apply.
SYNCphone features
32SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

Subscription may be required. To register and check your eligibility for
free services, log onto www.SyncMyRide.com.
911 ASSIST™ (IF EQUIPPED)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC,
911 Assist™works with most cell phones, some may have trouble
using this feature. Finally, not all crashes deploy an airbag or, in
certain vehicles, activate the fuel pump shut-off which are the
criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
SYNCphone features
33SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)

911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
SYNCphone features
34SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 2nd Printing
USA(fus)