2011 FORD E SERIES phone

SYSTEM CONTROLS
SYNCwill interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of some radio and steering wheel
controls as well as their respective function(s).
Radio controlSteering wheel
controlFunction
PHONE
Press to activate SYNChands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to theVoice recognition
system overviewchapter for further
information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through various
menus and selections.
OK OK Press to confirm your selection.
SYNCsystem controls
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Radio controlSteering wheel
controlFunction
MENU N/A Press while in an active call to
access SYNCactive call options.
Refer toActive call menu options
in theSYNCphone features
chapter.
Press MENU while in media to
access SYNCMEDIA MENU. Refer
to theSYNCmedia features
chapter for further information.
AUX N/A Press repeatedly to cycle through
available auxiliary sources. For
further information, refer toUsing
your media menuin theSYNC
media featureschapter.
TEXT N/A When the > indicator appears, press
to advance the text in the radio
display. Press repeatedly to view
additional phone contact information
or media information.
REV, REW,
N/A Press and hold to reverse within a
track.
FF, FWD,
N/A Press and hold to advance within a
track .
SHUFFLE (if
available)N/A Press and release to shuffle current
music content.
/
(Play/Pause)N/A Press to play / pause the currently
playing music.
SYNCsystem controls
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VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
While in phone mode, you may say any of the following
commands:
•Dial•Call
•Call at home•Call on mobile OR cell
•Call at work OR Call
in office•Call on other
•Phone book at home
1•Phone book 1
•Phone book on mobile
OR cell1•Phone book at work OR
Phone book at office1
•Call history outgoing1•Call history incoming1
•Phone book on Other1•Connections1
•Call history missed1•Go to privacy
•Menu1•Hold
•Join
1Voice commands are not available until downloading phone information
viaBluetoothis complete.
Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
Note:In the above possible commands, “” is a dynamic listing in
that it could be any desired name from your phone book.
SYNCphone features
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While in phone mode, you may also say “Menu” and then any of
the following commands:
•[Phone] settings [message]
notification on•[Phone] settings [message]
notification off
•[Phone] connections•Phone name
•Signal•Battery
•[Phone] settings [set] phone
ringer•[Phone] settings [set] ringer 1
•[Phone] settings [set] ringer 2•[Phone] settings [set] ringer 3
•Text message inbox•[Phone] settings [set] ringer off
Note:With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
• 0–9•Dial
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
Note:To exit Dial mode, press and hold
or PHONE or press MENU
to go to the PHONE MENU.
Voice commands when connecting devices
When attempting to connect a phone to SYNC, you may say any
of the following commands:
•Connect •Bluetooth ON
•Bluetooth OFF•Delete
Note:You can only connect a device to SYNCafter it has successfully
gone through the pairing process.
Note:In the above possible commands, “” is a dynamic listing in
that it could be the name of any previously paired device.
SYNCphone features
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At any time, you may say these commands:
•SYNC•USB
•Line in•Bluetooth Audio
•Phone•Voice settings
•Cancel•Vehicle health report
(if equipped, U.S. only)
•Help•Services (if equipped, U.S. only)
Voice commands when using Traffic, Directions & Information
services (if equipped, U.S. only)
When connected to services, you may say any of the following
commands:
•Services•Help
•Go back•Repeat
Available services (and voice commands) include:
•Traffic•Directions
•Business search•Sports
•News•Weather
•Favorites
For a complete list of services, say, “What are my choices?” when in the
services menu.
When directions are downloaded and route guidance is active, press
or VOICE on your steering wheel controls and you may say any of the
following voice commands:
•Next turn•Route status
•Route summary•Cancel route
•Update route•Voice guidance ON
•Voice guidance OFF•Guidance display on/off (late
availability, if equipped)*
* Note:These voice commands are only available on vehicles that have a
center integrated display.
SYNCphone features
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MAKING A CALL
Making a hands-free phone call using SYNCis easy.
1. Press
or VOICE.
2. When prompted, say, “Call ” or say the desired number and
then say “Dial”.
To erase the last spoken digit,say “Delete” or press
SEEK.
To erase all spoken digits,say “Clear” or press and hold
SEEK.
3. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. The system will connect to the desired number.
Note:Once the call is placed, it will be logged into your outgoing call
history folder.
Note:If your audio system is equipped with 10 memory presets (0–9),
you can also manually enter the desired number by pressing the presets.
ENDING A CALL
At any time, you can end an active phone call by pressing and
holding
or PHONE.
EXITING PHONE MODE
When in phone mode but not in an active call, press and hold
or
PHONE to exit phone mode.
ANSWERING AN INCOMING CALL
An incoming call interacts with SYNCin much the same way it interacts
with yourBluetoothenabled cellular phone. During an incoming call:
•An audible ring tone will sound. If available, call information will
appear in the display.
•Press TEXT to view additional caller information, if the call matches a
contact in your downloaded phonebook.
•Select from the following options:
Accept the callby pressing
or PHONE. The call will be transferred
to hands-free and logged into the incoming call history folder.
Ignore the callby doing nothing. The display will read MISSED CALL
and SYNCwill log the call as a missed call.
Reject the callby pressing and holding
or PHONE. The display will
read REJECTED and SYNCwill log the call.
SYNCphone features
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INCOMING NEW TEXT MESSAGE
Note:This is a phone dependent feature.
If yourBluetoothenabled phone is connected and supports downloading
text messages viaBluetooth, you can receive incoming text messages.
When you are being sent a text message, an audible tone will sound and
NEW MESSAGE will appear in the radio display. You can say “Read
Message” and SYNCwill read the message to you.
Note:To scroll, press
SEEKor/.
1. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNCwill read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
2. Press OK and scroll to toggle between REPLY TO MESSAGE or
FORWARD MESSAGE.
3. When the desired selection appears in the display, press OK.
If you choose REPLY TO MESSAGE, SYNCwill take you back to the
text messaging menu and allow you to again cycle through the list of
predefined messages to send.
If you choose FORWARD MESSAGE, SYNCwill take you to your calling
options. Choose to forward the message to anyone in your PHONE
BOOK, CALL HISTORY, or you can choose ENTER NUMBER.
Note:Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
USING THE QUICK DIAL FEATURE
SYNCallows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note:This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset:When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note:Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
SYNCphone features
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To access/call numbers stored in the Quick Dial:
1. Press
or PHONE to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or PHONE or press the respective
memory preset again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following menu options are
available:
•PRIVACY ON/OFF
•HOLD ON/OFF
•ENTER TONES
•JOIN ON/OFF (Available when you have two active calls)
•PHONE BOOK
•CALL HISTORY
•RETURN
Refer to the following sections for further information.
Using privacy mode
SYNCallows you to easily switch a call from an active hands-free
environment to yourBluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note:To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
2. Scroll repeatedly until PRIVACY appears in the radio display.
3. Press OK. The radio display will read PRIVACY ON/PRIVACY OFF?
4. Press OK to activate privacy mode. The radio display will read IN
PRIVACY and the system will transfer the call to yourBluetoothenabled
cellular phone.
Note:Some phones will disconnect from SYNCand transfer the active
call directly to the connected phone.
SYNCphone features
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USA(fus)