
Black plate (23,1)Chevrolet HHR Owner Manual - 2011
Battery
This vehicle has a maintenance free battery located in
the cargo area. Access to the battery is not necessary
to jump start the vehicle. There are positive (+) and
negative (−) terminals in the engine compartment.
SeeBattery
on page 6‑33andJump Startingon
page 6‑34.
Roadside Assistance Program
U.S.: 1-800-CHEV-USA (1-800-243-8872)
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet, you are automatically
enrolled in the Roadside Assistance program. This
program provides technically trained advisors who are
available 24 hours a day, 365 days a year, minor repair
information or towing arrangements.
For more information see Roadside Assistance Program
on page 8‑6.
Roadside Assistance and OnStar
If you have a current OnStar subscription, press theQbutton and the current GPS location will be sent to
an OnStar Advisor who will assess your problem,
contact Roadside Assistance, and relay exact location
to get you the help you need.
Online Owner Center
The Online Owner Center is a complimentary service
that includes online service reminders, vehicle
maintenance tips, online owner manual, special
privileges and more.
Sign up today at: www.chevyownercenter.com (U.S.)
or www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar subscription, OnStar
uses several innovative technologies and live advisors
to provide a wide range of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can automatically alert an
OnStar advisor who is immediately connected to the
vehicle to see if you need help.
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Black plate (24,1)Chevrolet HHR Owner Manual - 2011
How OnStar Service Works
Q
:Push this blue button to connect to a specially
trained OnStar advisor to verify your account
information and to answer questions.
]: Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
X: Push this button for hands‐free, voice‐activated
calling and to give voice commands for Hands‐Free
Calling and Turn‐by‐Turn Navigation.
Automatic Crash Response, Emergency Services,
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation, and Hands‐Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information, see the OnStar Owner's Guide; visit
www.onstar.com (U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827)
or TTY 1‐877‐248‐2080; or press
Qto speak with an
OnStar advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information. OnStar service requires wireless communication
networks and the Global Positioning System (GPS)
satellite network. Not all OnStar services are available
everywhere or on all vehicles at all times.
OnStar service can’t work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area, and the
wireless service provider has coverage, network
capacity, reception, and technology compatible with
OnStar's service. Service involving location information
about your vehicle can’t work unless GPS signals are
available, unobstructed, and compatible with the OnStar
hardware. The vehicle has to have a working electrical
system and adequate battery power for the OnStar
equipment to operate. OnStar service may not work if
the OnStar equipment isn’t properly installed or you
haven’t maintained it and your vehicle is in good
working order and in compliance with all government
regulations. If you try to add, connect, or modify any
equipment or software in your vehicle, OnStar service
may not work. Other problems OnStar can’t control may
prevent service to you, such as hills, tall buildings,
tunnels, weather, electrical system design and
architecture of your vehicle, damage to important parts
of your vehicle in a crash, or wireless phone network
congestion or jamming.
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Black plate (4,1)Chevrolet HHR Owner Manual - 2011
Notice:If the keys get locked in the vehicle, it may
have to be damaged to get them out. Always carry a
spare key.
If you are locked out of your vehicle, contact Roadside
Assistance. See Roadside Assistance Program
on
page 8‑6for more information.
Remote Keyless Entry (RKE) System
See Radio Frequency Statementon page 8‑17for
information regarding Part 15 of the Federal
Communications Commission (FCC) rules and Industry
Canada Standards RSS-210/220/310.
If there is a decrease in the RKE operating range,
try this:
.Check the distance. The transmitter may be too far
from the vehicle. Stand closer during rainy or
snowy weather.
.Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the left
or right, hold the transmitter higher, and try again.
.Check the transmitter's battery. See “Battery
Replacement” later in this section.
.If the transmitter is still not working correctly, see
your dealer or a qualified technician for service.
Remote Keyless Entry (RKE) System
Operation
The Remote Keyless Entry (RKE) transmitter functions
work up to 60 feet (18 m) away from the vehicle.
There are other conditions which can affect the
performance of the transmitter. See Remote Keyless
Entry (RKE) System on page 3‑4.
With Remote Start
and Remote Rear Doors Shown, Without Similar
/(Remote Vehicle Start): For vehicles with this
feature, press to start the engine from outside the
vehicle using the RKE transmitter. See Remote Vehicle
Start
on page 3‑6for additional information.
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Black plate (35,1)Chevrolet HHR Owner Manual - 2011
4. Open the hood on the other vehicle and locate thepositive (+) and negative (−) terminal locations on
that vehicle.
You will not see the battery of your vehicle under
the hood. It is located in the rear cargo area. You
will not need to access your battery for jump
starting. The vehicle has a remote positive (+) and
a remote negative (−) jump starting terminal.
Locate the remote
positive terminal which is
located under a red
tethered cap on the
engine compartment fuse
block. Remove the cap to
access the terminal.
Do not remove fuse block cover to jump start the
vehicle.
Locate the remote
negative (−) ground
terminal, marked GND (−),
which is located at the
front of the engine
compartment on the driver
side of the vehicle.
See Engine Compartment Overview
on page 6‑14for more information on the location of the
positive (+) and negative (−) terminals on the
vehicle.
{WARNING:
An electric fan can start up even when the engine
is not running and can injure you. Keep hands,
clothing and tools away from any underhood
electric fan.
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Black plate (36,1)Chevrolet HHR Owner Manual - 2011
{WARNING:
Using a match near a battery can cause battery
gas to explode. People have been hurt doing this,
and some have been blinded. Use a flashlight if
you need more light.
Be sure the battery has enough water. You do not
need to add water to the battery installed in your
new vehicle. But if a battery has filler caps, be
sure the right amount of fluid is there. If it is low,
add water to take care of that first. If you don't,
explosive gas could be present.
Battery fluid contains acid that can burn you. Do
not get it on you. If you accidentally get it in your
eyes or on your skin, flush the place with water
and get medical help immediately.
{WARNING:
Fans or other moving engine parts can injure you
badly. Keep your hands away from moving parts
once the engine is running.
5. Check that the jumper cables do not have loose or missing insulation. If they do, you could get a
shock. The vehicles could be damaged too.
Before you connect the cables, here are some
basic things you should know. Positive (+) will go to
positive (+) or to a remote positive (+) terminal if
the vehicle has one. Negative (−) will go to a
heavy, unpainted metal engine part or to a remote
negative (−) terminal if the vehicle has one.
Do not connect positive (+) to negative (−) or you
will get a short that would damage the battery and
maybe other parts too. And do not connect the
negative (−) cable to the negative (−) terminal on
the dead battery because this can cause sparks.
6. Connect the red positive (+) cable to the positive (+) terminal location on the vehicle with the
dead battery. Use a remote positive (+) terminal if
the vehicle has one.
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Black plate (37,1)Chevrolet HHR Owner Manual - 2011
7. Do not let the other end touch metal. Connect it tothe positive (+) terminal of the good battery. Use a
remote positive (+) terminal if the vehicle has one.
8. Now connect the black negative (−) cable to the negative (−) terminal of the good battery. Use a
remote negative (−) terminal if the vehicle has one.
Do not let the other end touch anything until the
next step. The other end of the negative (−) cable
does not go to the dead battery. It goes to a heavy,
unpainted metal engine part or to a remote
negative (−) terminal on the vehicle with the dead
battery.
9. Connect the other end of the negative (−) cable to the negative (−) terminal location on the vehicle
with the dead battery. Your vehicle has a remote
negative (−) ground terminal marked GND (−).
10. Now start the vehicle with the good battery and run the engine for a while.
11. Try to start the vehicle that had the dead battery. If it will not start after a few tries, it probably needs
service.
Notice: If the jumper cables are connected or
removed in the wrong order, electrical shorting may
occur and damage the vehicle. The repairs would
not be covered by the vehicle warranty. Always
connect and remove the jumper cables in the
correct order, making sure that the cables do not
touch each other or other metal.
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (−) Terminal (GND)
B. Good Battery or Remote Positive (+) and Remote Negative (−) Terminals
C. Dead Battery or Remote Positive (+) Terminal
To disconnect the jumper cables from both vehicles: 1. Disconnect the black negative (−) cable from the vehicle that had the dead battery.
2. Disconnect the black negative (−) cable from the vehicle with the good battery.
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Black plate (38,1)Chevrolet HHR Owner Manual - 2011
3. Disconnect the red positive (+) cable from thevehicle with the good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the positive (+) terminal cover to its original position.
Headlamp Aiming
The vehicle has a visual optical headlamp aiming
system. The aim has been preset at the factory and
should need no further adjustment.
However, if the vehicle is damaged in a crash, the
headlamp aim may be affected and adjustment may be
necessary.
If oncoming vehicles flash their high beams at you, this
may also mean the vertical aim needs to be adjusted.
It is recommended that the vehicle is taken to your
dealer for service if the headlamps need to be re-aimed.
It is possible however, to re-aim the headlamps as
described. The vehicle should:
.Be placed so the headlamps are 25 ft. (7.6 m) from
a light colored wall.
.Have all four tires on a level surface which is level
all the way to the wall.
.Be placed so it is perpendicular to the wall or other
flat surface.
.Not have any snow, ice, or mud on it.
.Be fully assembled and all other work stopped
while headlamp aiming is being performed.
.Normally loaded with a full tank of fuel and
one person or 160 lbs (75 kg) sitting on the
driver seat.
.Have all tires properly inflated.
.Have the spare tire is in its original location in the
vehicle.
Headlamp aiming is done with the vehicle's low-beam
headlamps. The high-beam headlamps will be correctly
aimed if the low-beam headlamps are aimed properly.
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