2011 CHEVROLET CRUZE Owners Manual

Black plate (27,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-27
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the MENU or MENU/SEL knob
to Answer and press the MENU or
MENU/SEL knob.
Declining a Call
Turn the MENU or MENU/SEL knob
to Decline and press the MENU or
MENU/SEL knob.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls:
1. Press the MENU or MENU/SEL knob.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Press the MENU or MENU/
SEL knob.
2. Select Enter Number.
3. Enter the character sequence then select call. See “Entering a
Character Sequence” in
Operation on page 7‑6 for more
information.
4. After the call has been placed, turn the MENU or MENU/SEL
knob button and choose Merge
Calls.
5. To add more callers to the conference call, repeat Steps 1
through 4. The number of callers
that can be added is limited by
your wireless service carrier.
Ending a Call
Press the MENU or MENU/SEL
knob and select Hang Up.
Muting a Call
To Mute a Call
Press the MENU or MENU/SEL
knob and select Mute Call.
To Cancel Mute
Press the MENU or MENU/SEL
knob and select Mute Call.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers during a call. This is used
when calling a menu‐driven phone
system.
1. Press the MENU or MENU/SELknob and select Enter Number.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑6 for more information.

Black plate (28,1)Chevrolet Cruze Owner Manual - 2011
7-28 Infotainment System
Bluetooth (Voice
Recognition)
Using Voice Recognition
To use voice recognition, press thebgbutton located on the steering
wheel. The system responds
differently depending on what kind
of infotainment system the vehicle
has installed.
For vehicles without a navigation
system, the system responds
“Ready,” followed by a tone. After
the tone, say a command.
For vehicles with a navigation
system, the system responds with a
tone. After the tone say “Hands
Free” to use the Bluetooth voice
recognition system. The system
then responds with “Ready,”
followed by a tone. After the tone,
say a command.
For additional information say “Help”
while you are in a voice
recognition menu.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if available. Refer to the OnStar
owner's guide for more information.
Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To link to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.

Black plate (29,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-29
5. Locate the device named“Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN that was provided in Step 3.
After the PIN is successfully
entered, the system prompts you
to provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
vehicle. See “Listing All Paired
and Connected Phones” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Delete.”
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press
b
g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.

Black plate (30,1)Chevrolet Cruze Owner Manual - 2011
7-30 Infotainment System
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems.
The following commands are used
delete and store phone numbers.
Store:This command will store a
phone number or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands‐Free Calling
Directory and the OnStar
Turn‐by‐Turn Destinations Directory. Using the
“Store”Command
1. Pressb g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Digit Store.” 3. Say each digit, one at a time,
that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Delete.”
3. Say the name tag you want to delete.

Black plate (31,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-31
Using the“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory.
To delete all name tags:
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”

Black plate (32,1)Chevrolet Cruze Owner Manual - 2011
7-32 Infotainment System
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re‐dial”Command
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$ ito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$ ito disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all the callers
together.
Ending a Call
Press$ ito end a call.

Black plate (33,1)Chevrolet Cruze Owner Manual - 2011
Infotainment System 7-33
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
bg, and then
say “Mute Call.”
To cancel mute, press
b g, and
then say “Un‐mute Call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. To Transfer Audio From the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b
g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System From a Cell Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b g. For vehicles with a
navigation system, say “Hands
Free,” after the tone.
2. Say “Bluetooth.”
3. Say “Voice.” The cell phone's
normal prompt messages will go
through their cycle according to
the phone's operating
instructions.

Black plate (34,1)Chevrolet Cruze Owner Manual - 2011
7-34 Infotainment System
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
bg.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.