2011 CHEVROLET CRUZE service

Black plate (2,1)Chevrolet Cruze Owner Manual - 2011
2011 Chevrolet Cruze Owner ManualM
Service and Maintenance. . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-6
Maintenance Records . . . . . . . . 11-9
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Cruze Owner Manual - 2011
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
CRUZE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 20883227 A First Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Cruze Owner Manual - 2011
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (17,1)Chevrolet Cruze Owner Manual - 2011
In Brief 1-17
Satellite Radio
Vehicles with an XM™Satellite
Radio tuner and a valid XM Satellite
Radio subscription can receive XM
programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
Satellite Radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A fee is
required to receive the XM service.
For more information refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.).
.www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see Satellite
Radio on page 7‑13.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input and a USB
port located in the center console.
External devices such as iPods
®,
laptop computers, MP3 players, CD
changers, and USB storage devices
may be connected, depending on
the audio system.
For more information, see Auxiliary
Devices on page 7‑20.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio
system, microphone, and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.
See Bluetooth (Overview) on
page 7‑23 orBluetooth
(Infotainment Controls) on
page 7‑24 orBluetooth (Voice
Recognition) on page 7‑28.

Black plate (22,1)Chevrolet Cruze Owner Manual - 2011
1-22 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides technically trained
advisors who are available 24 hours
a day, 365 days a year, to give
minor repair information or make
towing arrangements.
For more information see Roadside
Assistance Program on page 13‑6. Roadside Assistance and OnStar
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).

Black plate (23,1)Chevrolet Cruze Owner Manual - 2011
In Brief 1-23
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range of
safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q
button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week. For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about the vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar

Black plate (24,1)Chevrolet Cruze Owner Manual - 2011
1-24 In Brief
hardware. The vehicle has to have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with all
government regulations. If you try to
add, connect, or modify any
equipment or software in the
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of the vehicle,
damage to important parts of the
vehicle in a crash, or wireless phone
network congestion or jamming.See
Radio Frequency Statement on
page 13‑16 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have ab g/$
i
Talk/Mute button that can be
used to interact with OnStar
Hands-Free calling. See Steering
Wheel Controls on page 5‑2 for
more information.
On some vehicles, the
$ ito dial
phone extensions. See the OnStar
Owner's Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Push the
Q
button and request a vehicle
diagnostic. If the light appears clear
(no light appears), your OnStar
subscription has expired and all
services have been deactivated.
Push the
Qbutton to confirm that
the OnStar equipment is active.

Black plate (3,1)Chevrolet Cruze Owner Manual - 2011
Keys, Doors and Windows 2-3
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑16 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter will work up to 20 m
(65 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2‑3.
RKE Transmitter With Remote
Start Shown The following may be available:
Q(Lock):
Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound to
indicate locking. See “Locking
Feedback” underVehicle
Personalization on page 5‑34.
If the driver door is open when
Qis
pressed and Unlocked Door Anti
Lock Out is enabled through vehicle
personalization, all doors will lock
and then the driver door will unlock.
See “Unlocked Door Anti Lock Out”
under Vehicle Personalization on
page 5‑34.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System on page 2‑9.