2011 BUICK LACROSSE Get To Know Guide

New Vehicle Limited Warranty 5
Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes: All internally lubricated
parts, case, torque converter,
mounts, seals and gaskets as well
as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.). Exclusions:
Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring and
electrical connectors. Also excluded
are the clutch and pressure plate as
well as any Transmission Control
Module and/or module
programming.
Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals and gaskets as well
as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions: Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, electrical
connectors as well as the transfer
case control module and/or module
programming. Drive Systems Coverage
includes:
All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts and
universal joints. All mounts,
supports, seals, gaskets as well as
any electrical components internal
to the drive axle. Also covered are
any actuators directly connected to
the drive axle (i.e.: front differential
actuator, etc.).
Exclusions: Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring and
electrical connectors related to drive
systems as well as any drive system
control module and/or module
programming.

6 New Vehicle Limited Warranty
Tire Coverage
The tires supplied with your vehicle are covered by General Motors against
defects in material or workmanship under the bumper-to-bumper warranty
coverage. For vehicles within the bumper-to-bumper warranty coverage,
defective tires will be replaced on a pro rata adjustment basis according to
the following mileage-based schedule:Mileage Replacement Percentage Covered by GM
0-12,000 100%
12,001-36,000 Sliding scale starting at 67% at 12,001, proportionately falling
(1.96%/1,000 miles) to 20% at 36,000 miles
36,001-50,000 20% (Buick and Cadillac Only) 36,001+ 0% (Chevrolet and GMC Only)
50,001+ 0% (Buick and Cadillac Only)

New Vehicle Limited Warranty 7
Examples:Miles Coverage
6,000 100%
12,000 100%
12,001 67%
18,000 55.25%
24,000 43.5%
30,000 31.75%
36,000 20%
48,000 20% Buick and Cadillac (0% Chevrolet and GMC)
This schedule applies to the price of
the tires only. GM will cover 100% of
the cost to mount and balance the
tires replaced under warranty for the
full bumper-to-bumper warranty
period.
After your New Vehicle Limited
Warranty expires, you may still have
pro-rated warranty coverage on your
original equipment tires by the tire manufacturer. Contact your GM
dealer or the tire manufacturer of
the brand of tires on your vehicle for
more information. The following is a
list of current tire manufacturer's
websites and toll-free customer
assistance numbers.

8 New Vehicle Limited Warranty
Tire CompaniesCompany WebsiteToll-Free Number
Bridgestone/Firestone www.bridgestonetire.com 1-800-356-4644
Continental/General www.generaltire.com
www.continentaltire.com 1-800-847-3349
1-800-847-3349
Goodyear/Dunlop www.goodyeartires.com
www.dunloptires.com 1-800-321-2136
Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435
Hankook www.hankooktireusa.com 1-877-740-7000 (East)
1-800-426-8252 (West)
Kumho www.kumhousa.com 1-800-445-8646
Pirelli www.us.pirelli.com 1-800-747-3554
Maxxis www.maxxis.com 1-866-509-7067
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's Limited
Warranty Program, you may be
eligible for a tire replacement or a
comparable new tire on a prorated
basis. The tire manufacturer's limited
warranty program, which can be
obtained by calling or visiting the
tire manufacturer's website or any
authorized dealer, are in lieu of all
other remedies or warranties,
expressed or implied, arising by law
or otherwise, including fitness for aparticular purpose or
merchantability. The tire
manufacturer's expressly disclaim
liability for indirect, special,
incidental or consequential
damages, lost profit, loss of

New Vehicle Limited Warranty 9
business, loss of goodwill, loss of
reputation, punitive or any other
damage, cost or loss of any kind.*
*Some states do not allow the
exclusion or limitation of incidental
or consequential damages, so the
above limitations or exclusion may
not apply to you.
Accessory Coverages
All GM parts and accessories sold
and permanently installed on a GM
vehicle by a GM Dealer or GM
approved Accessory Distributer/
Installer (ADI) prior to delivery will
be covered under the applicable
portion (Bumper-to-Bumper,
Powertrain, etc.) of the New Vehicle
Limited Warranty. In the event GM
accessories are installed after
vehicle delivery, or are replaced
under the New Vehicle Limited
Warranty, they will be covered, parts
and labor, for the balance of the
applicable portion of the New
Vehicle Limited Warranty, but in no
event less than 12 months/
12,000 miles.GM accessories sold
over-the-counter, or those not
requiring installation, will continue to
receive the standard GM Dealer
Parts Warranty of 12 months from
the date of purchase, parts only.
GM Licensed Accessories are
covered under the accessory-
specific manufacturer's warranty
and are not warranted by GM or its
dealers.
Notice:
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion: Body sheet metal
panels are covered against rust for
4 years or 50,000 miles, whichever
comes first. Rust-Through:
Any body sheet
metal panel that rusts through, an
actual hole in the sheet metal, is
covered for up to 6 years, unlimited
mileage.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for
example, is not included in sheet
metal coverage.
Towing
Towing is covered to the nearest
Buick dealer if your vehicle cannot
be driven because of a warranted
defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Road hazard damage such
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects and tire wear due to
misalignment beyond the
maintenance period is not covered.

10 New Vehicle Limited Warranty
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision or fire, vandalism or
misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
.Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, or other components
after final assembly by GM.
.Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
.Installation of non-GM (General
Motors) parts
.Water or fluid contamination
.Damage resulting from hail,
floods, windstorms, lightning and
other environmental conditions
.Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss. Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See
“Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty on page 13.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.

New Vehicle Limited Warranty 11
Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stall, or no start. It may also render
gauges inoperable or degrade
functionality for components such
as spark plugs, oxygen sensors,
and the catalytic converter. Damage
from poor fuel quality, water
contamination, incorrect diesel fuel
or gasoline may not be covered.
It is recommended that gasoline
meet specifications which were
developed by automobile
manufacturers around the world
and contained in the World-Wide
Fuel Charter which is available
from the Alliance of Automobile
Manufacturers at
www.autoalliance.org/
fuel_charter.htm. Gasoline meeting
these specifications could provide
improved driveability and emission
control system performance
compared to other gasoline.Please refer to your Owner Manual
under
“Fuel” , for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips or
scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lens, mirrors, paint, grill,
moldings and trim are not covered
for cracks, chips, scratches, dents,
dings and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches or other damage to
the face of a radio or instrument
cluster from impact or foreign
objects is not covered. Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense. Vehicle lubrication,
cleaning, or polishing are not
covered. Failure of or damage to
components requiring replacement
or repair due to vehicle use, wear,
exposure, or lack of maintenance is
not covered.
Items such as:
.Audio System Cleaning
.Brake Pads/Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries) *
.Limited Slip Rear Axle Service

12 New Vehicle Limited Warranty
.Tire Rotation
.Wheel Alignment/Balance **
.Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the Owner Manual.
Any replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered as
part of the New Vehicle Limited
Warranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
7,500 miles. Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:
.Inconvenience
.Lodging, meals, or other travel
costs
.Loss of vehicle use
.Payment for loss of time or pay
.State or local taxes required on
warranty repairs
.Storage
Other Terms: This warranty gives
you specific legal rights and you
may also have other rights which
vary from state to state.
GM does not authorize any person
to create for it any other obligation
or liability in connection with these
vehicles. Any implied warranty of
merchantability or fitness for a
particular purpose applicable to
this vehicle is limited in duration
to the duration of this written warranty. Performance of repairs
and needed adjustments is the
exclusive remedy under this
written warranty or any implied
warranty. GM shall not be liable
for incidental or consequential
damages, such as, but not limited
to, lost wages or vehicle rental
expenses, resulting from breach
of this written warranty or any
implied warranty.*
* Some states do not allow
limitations on how long an implied
warranty will last or the exclusion or
limitation of incidental or
consequential damages, so the
above limitations or exclusions may
not apply to you.