2011 AUDI Q7 Owner´s Manual

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A ppli es to veh icles : with n atural leathe r
Natural leather
Audi makes great efforts to maintain the properties,
na tural look and feel of interior leather .
General
We offer many different types of leather on our vehicles . Most are
different types of nappa leather, which has a smooth s urface and
comes in various colors.
Th e intensity of the color determines the visual cha racter istics and
appearance .
If the surface of the leat her has a typical natural look,
then the leather is a nappa leather that has been left in a relatively
natura l condition. This leathe r offers pa rticu la rly good comfo rt and
breathes wel l. Fine veins, closed gra ins, insect b ites, sk in fo lds, and
s u btl e var iations in co lor remai n visible . These c harac ter istics demon ­
strate that the mater ial is natural.
N atural nappa leather is not covered by a color fin ish . It is the refore
more sensitive to soiling and wea r, which is something you need to
consider if children, animals or other factors might prove to be partic ­
ular ly hard on the leather .
By contrast, leather types that are covered by a colored fin ish layer
are more dur able. This h as a pos it ive e ffect on t he leather 's resist ance
to wear and so iling in daily use . On the other hand, the typical charac­
t eris tics of na tura l leather are ba rely o r not app aren t. H oweve r, this
does not mean that the leather itself is of inferior quality.
Care and handling
Because of the exclusive nature of the types of leather that Audi uses
and the ir un ique properties (such as sensitivi ty to oils, gre ase, soiling,
etc.), you will need to be somewhat careful with these leathe rs, a nd
a ce rtain type of care is req uired. For example, dark clo thing mate ­
r ials can discolor leather seats (especially if such clothing is damp and
was not dyed cor rect ly). Dust and dirt particles in pores, folds, and
seams can have a n ab rasive effect and ca n damage the leathe r
surface as well as weaken seams.
Safety first
The leather should be cleaned regularly as needed . After having been
used for a rela tively long time, yo ur leat her seats w ill acq uire a rich
aged fi nish. This is a characteristic of natural leather and a s ign of
true quality .
I n orde r to maintain the va lue of this nat ural p rodu ct over t he life of
your vehicle, you should fo llow the recommendations be low:
0 Note
• To keep your leather from b leach ing out, do not allow it to be
exposed to b right s unl igh t fo r long pe riod s of time. If yo u have to
leave t he veh icle parked outside for long periods, cover the leather to
protect it from direct exposure to sunlight.
• Sharp objects on cloth ing, such as zippers, rivets or sharp pieces
on belts can le ave pe rm an ent sc ratches o r scrape mar ks on the
surface of the leather.
[I] Tips
• After each t ime you clean the leather and at regular intervals, use
a leathe r preservat ive creme that con tains UV -bloc ke rs and that
works into the leather. This creme will nourish and mo istur ize the
leather, helping it to b reathe and s tay supp le . It also he lps to build up
a p rotect ive coa ting on the surface .
• C lean the leather every 2 -3 months, a nd clean any areas that get
soiled .
• Remove fresh marks made by ballpoint pens, ink, lipstick, shoe
polish, etc . as soon as poss ible.
• P reserve t he colo r of t he lea ther as needed by us ing a specia l
co lored leather care creme to touch up areas of uneven color. •
Vehicle care Technical data

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Applies to vehicles : w ith natural leather
Cleaning and caring for leather upholstery
and trim
Natural leather requires special care and attention.
Normal cleaning
-Clean so iled areas with a slightly moistened cotton or
woolen cloth .
More stubborn dirt
- More stubborn dirt can be removed using a cloth satu­
rated with a mild soap solution (2 tablespoons mild liquid
soap).
- Never allow the soap solution to saturate the leather, and
make certain that no water soaks into the seams.
-Wipe off the soap solution with a soft, dry cloth.
Cleaning spots
- Remove fresh water-based spots (such as coffee, tea,
juices, blood) with an absorbent cloth or paper towel.
- Remove fresh
grease or oil-based spots (such as butter,
mayonnaise, chocolate) with an absorbent cloth or paper
towel, or use the cleaner from the leather care kit if the
spot has not yet penetrated into the surface of the
leather.
- Use an oil/grease dissolving spray, if
oil/grease spots
have dried on .
-Remove specific kinds of spots (ballpoint pen, felt marker,
fingernail polish, water-based paint, shoe polish, etc .)
with a spot remover specifically formulated for leather.
Leather care
- Every half year use an approved leather care product
(available from your authorized Audi dealer) to care for
the leather.
- Apply the product very sparingly .
- Wipe it off with a damp cloth .
If you have any questions about cleaning and caring for the leather in
your vehicle, it is best to contact your author ized Audi dealer, who will
be glad to help you and tell you about our fu ll range of leather care
products, such as:
• Leather cleaning and care kit
• Creams to care for colored leather
• Spot removers for ba llpoint pens, shoe polish, etc.
• Oil/grease dissolving spray
• New and upcoming products .
& WARNING
Always read and heed all WARNINGS and other information
~page 278.
0 Note
• Never use chemical so lvents (e.g. lighterfluid, turpentine), waxes,
shoe po lish or simi lar products on the leather surfaces in your Aud i.
• To avoid damage, hav e stubborn stains removed by a commercial
cleaning specialist .•

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App lies to vehicles : with Alcantara up hols tery
Cleaning Alcantara ® (synthetic suede)
Removing dust and dirt
- Mois t en a c loth, squee ze out excess water a nd wip e down
the seat su rfaces .
Removing stains
- Moisten a cloth with lukewarm water or wi th diluted ethyl
(rubbing) alcohol.
- Dab at t he s tai n. Start a t the ou tside and work inwards.
- O nce the stain is no longer v isibl e, use a soft dry clot h or
tissue to soak up the moist ure .
Do not use leathe r clean ing p roduc ts on Alcanta ra.
You may us e a suitable shampoo for r emoving dus t and d irt.
Dust and grit in the pores and seams can sc ratch and damage the
s u rface . If the car is left s tanding in the su n fo r long pe riods, the
Alcantara should be protected against direc t su nlight to prevent it
from fading . Slight co lor var iat ions will develop in norma l use and are
not a n indic a tion of mater ial deter io ration .
0 Note
• Never use chem ical solven ts (e .g . lighte r fluid, turpen tine), waxes ,
shoe po lish or simi lar p roducts on A lcantara ® sur faces .
• T o avo id damage , have st ubbor n sta ins removed by a commerc ia l
cl eaning s pecialist .
• Do no t use brushes, s tiff sponges o r sim ilarly abrasive clea ning
aids .•
Safety first
Safety belts
On ly well -m aintai ned saf ety belts wor k relia bly when
n ee ded.
K ee p be lts cl ean .
- F or cleani ng, use a mi ld soap a nd water sol ution. Let bel ts
dry t ho ro ug hly a nd away fro m direct s unligh t.
- Do not a llow i nertia ree l safety belts to retract befo re th ey
a re co mpletely dry.
- Check t he cond it io n of yo ur safety belts
regularly.
Heav ily so iled s afety be lts may not retra ct properly .
& WARNING
Damaged safety belts can break in a crash.
• Anything that might damage your safety belts could mean
that you and your passengers would not be adequately protected
in an accident.
• Safety belt performance depends on correct installation . Never
remove belts from the vehicle to clean them .
• Do not use chemical cleaning agents, bleach or dyes. They have
corrosive properties which weaken the webbing.
• When cleaning your safety belts, inspect them for damage. If
you di scover damage , see your authorized Audi dealer .
• Always read and heed all WARNINGS and other information
~page 278 . •
Vehicle care Technical data

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Engine compartment
Be especially careful when cleaning the engine compa rt­
men t.
Always switch off the ignition before cleaning the engine=:>& .
Plenum panel
Remove leaves from the plenum panel in front of the win dshi eld
unde r th e eng ine hood . T hi s prevents the water d rain holes from
becoming b locked, and it prevents debris from entering the vehicle
inter io r th rough the heat ing and vent ilation ducts .
Corrosion protection
The eng ine compartment and transmission have been cor rosion­
protected at the factory.
Good ant i-cor rosion treatment is very impo rtant , pa rtic ular ly in the
w inter . If the vehicle is frequently driven on sa lt treated roads, the
en tire eng ine compar tment and plenum p anel sho uld be thoroug hly
cleaned at the end of winter and retreated to prevent salt damage. At
t he same t ime, the underside of the vehi cle should be washed as well.
If the e ng ine compartment is clea ned at any t ime with grease
removing so lutions
2l , or i f you have the engine washed , the anti ­
co rros io n treatment is a lmost a lways removed as w ell.
It is t herefore
essential to have a long-last ing corrosion p rotect ion reapplied to all
surfa ces, seams, jo ints and compo nents in the engi ne co mpa rt ment .
& WARNING
Be aware: The engine compartment of any motor vehicle is a
potentially hazardous area .
• Before working in the engine compartment, be sur e to read the
information =:>
page 290.
2
l Use on ly th e co rr ect clean ing so lut ions. Never use gaso line or diese l fuel.
& WARNING (c on tinued )
• Before reaching into the front plenum panel , alway s remove
the ignition key. Otherwise, the windshield wiper system could unintentionally be switched on , possibly causing personal injury
from the moving wiper linkage.
• Never reach into the area around or touch the radiator fan. The
auxiliary fan is temperature controlled and can switch on suddenly
· ev en when the ignition is off.
• Do not wash, wax or dry the engine with th e engine running.
Moving or hot pa rts could injure you.
• Do not clean the underside of the chass is, fenders, wheel
covers, or other hard to reach part s without protecting your hands
and arm s. You may cut yourself on sharp-edged metal parts.
• Always read and heed all WARNINGS and other information
=:> page 2 78. •

Fuel supply and filling your fuel tank
Fuel supply and filling your fuel tank
Fuel supply
Applies to vehicles : w ith gasoline eng in e
Gasoline
Using the right fuel helps keep the environment clean and
prevents engine damage.
Fuel recommendation
The fuel recommended for you r vehicle is unleaded premium grade
gasoline . See also~
page 365, "Data". Audi recommends using TOP
TIE R Detergent Gasoline with a minimum octane rating of 91 AKI (95
RON) . For more information on TOP TIER Detergent Gasoline, please
go to the official website (www.toptiergas .com).
Th e recommended gasoline octane rating for your engine can also be
found on a labe l located on the inside of the fue l filler flap. This rating
may be specified as AK I o r RON.
Your vehicle may also be operated using unleaded regular gasoline
with a minim um octane rating of 87 AKl/91 RON . However, using 87
AKl/91 RON octane fuel will slightly reduce engine performance .
Use unleaded gasoline only. Unleaded gasoline is available
throughout the USA, Canada, and in most European countries. We
recommend that you do not take your vehicle to areas or countries
where unleaded gasoline may not be availab le.
For more information on refueling your vehicle, see~
page 293.
Octane rating
Octane rating indicates a gasoline's ability to resist engine damag ing
" kno ck" caused by prematu re ignition and detonation. Therefore,
buying the correct grade of gasoline is very important to help prevent
possible engine damage and a loss of engine performance.
Safety first
Gaso line most commonly used in the United States and Canada has
the following octane ratings that can usually be found on the filler
pump:
• Premium Grade: 91 - 96 AKI
• Regular Grade: 87 - 90 AKI
E xplanation of the abb reviations :
AKI= Anti Knock Index= (R +M)/2 = (RON+MON)/2
RON= Research Octane Number
MON= Moto r Octane Number.
0 Note
• Do not use any fuel with octane ratings lower than 87 AKI or 91
RON otherwise expens ive engine damage will occur.
• Do
not use leaded gasoline . T he use of leaded gasoline w ill
seve rely damage your veh icle's cata lytic converter and its ability to
control exhaust emiss io ns. •
Ap plies t o vehicl es: w ith gasoline eng in e
Blended gasoline
Use of gasoline containing alcohol or MTBE (methyl
tert iary butyl ether)
You may use unleaded gasoline blended w ith alcohol or MTBE
(common ly referred to as oxygenates) if the blended mixture meets
the following criteria:
Blend of gasoline methanol (wood alcohol or methyl alcohol)
• Anti-knock index must be 87 AKI o r higher.
• Blend must contain no more than 3% methanol.
• Blend must contain more than 2% co-solvents .
Vehicle care Technical data

Fuel supply and filling your fuel tank
Blend of g asoline and ethanol (grain alcohol or ethyl alcohol )
• Anti-knock index must be 8 7 AKI o r higher .
• Blend must not conta in more than 10% ethanol.
Blend of gasoline and M TBE
• Anti-knoc k index must be 87 AKI o r highe r.
• Blend must conta in not more than 15% MTB E.
Sea sonally adjusted ga soline
Many gasoline grades are b lended to perform especially well for
w inte r or summer d riving. Duri ng seasonal change-ove r, we s uggest
that you fill up at busy gas stat ions where the seasonal adjus tment is
mor e likely to be made in time.
0 Note
• Methano l fuels which do not meet these requirements may cause
co rrosion and damage to plast ic and rubber component s in the fue l
system .
• Do not use fuels that fail to meet the specified c riteria in this
chapter.
• If you are unable to dete rm ine whether or not a part icu lar fuel
blend meets the specifications, ask your service stat ion or its fuel
supplier .
• Do not use f uel fo r which t he con tents cannot be iden tifie d.
• Fuel system damage and performance problems result ing from
t he use o f fuels differe nt from t hose s pecifie d are not t he responsi­
bility of Aud i and are not covered u nder the New Ve hicle o r th e Em is­
sion Cont ro l System Warranties .
• If you experience a loss of fuel economy or drivea b i lity and perfor­
m ance problems d ue to the use o f one of these fue l blends , we
recommend that you switch to unblended fuel. •
App lies to veh ic les: with gaso line eng ine
Gasoline additives
A m ajor concer n amo ng many a uto m anufa ctu rers i s ca rb o n deposi t
build-up caused by the type of gasoline you use .
Altho ugh gaso line g rades differ from one manufacturer to another,
they have certain t hings in common . All gaso line grades contai n
substances that can cause deposits to collect on vita l engine pa rts,
su ch as fue l injecto rs an d inta ke valves. A lthough mos t gaso line
brands include additives to keep eng ine and fue l systems clean, they
are not equ ally effec tive.
Audi recommends us ing TOP TIER Detergent Gasoline . Fo r more
info rmation on TOP TI ER Detergent Gasoline, p lease go to t he off ic ia l
webs ite (www .toptiergas .com) .
After an extended period of using inadequate f uels, ca rbon deposit
build -ups ca n rob your e ngine of peak perfo rma nce .
0 Note
Damage o r malfunct ion d ue to p oo r fu e l quali ty is not covered by the
Audi New Vehicle Lim ited Warranty. •
Appli es to veh icles : with diesel e ngine
Diesel fuel
A lw ays us e ULS D (U ltra Low Sulfur Di esel) sulfur content
1 5 ppm or less .
The U LSD (Ul tra Low Sulfu r Die sel) meets t he AS TM- D-97S (grade 2) .
Diesel fuel w ith a higher concentration than ULSD-Diesel No. 2
ASTM D975 and Bio-die sel with a higher concentration than 5
%
like B11, B20 or B100 are strictly prohibited .
Serv ice station fue l pumps are labe led w it h the co rrect fuel informa­
ti on fo r easy recogni tion by the user. If the diese l fuel pump is not ..,_

labeled ask the station operator what fuel is being dispensed befo re
fi lling up yo ur vehicle.
Service stations offering Diesel f uel are generally loca ted on truck
routes or major hig hways. Directo ries of Diese l fue l stations are
usually availab le at Diese l fuel stations.
Some states in t he USA require permits to purchase Diesel fuel. Check
w ith your State Mo tor Vehicle De partment.
Diesel fuel may not be available outs ide the USA and Canada. Be sure
to check before trave ling to othe r countries .
Winter operation
At t empe ratures below 20° F (- 7° C), Die sel fue l No . 2 l oses its flu idity
due to wax separation, wh ich may clog the fuel filter or tank fi lter and
keep the engine from running .
T o help t he filte r from be ing clogged by wax, the fue l fi lter in your
vehicle is automatically preheated. Preheat ing the fuel f ilter makes
operat io n of yo ur vehicle possib le with Die sel fuel No. 2 dow n to -
10° F (-24° C).
If you expect temperat ures below 5° F (-1S° C) ask yo ur fuel dealer
whether their Diesel fuel No . 2 is suffic iently w interized for the
prevailing and expected temperat ures.
If not winterized or insuff ic ie ntly w inte riz ed Diese l fuel has already
thickened to the extent that the engine w ill not start, warm the
vehicle up by leaving i t in a heated garage.
It is normal that the eng ine noise level (dieseling) is louder during the
warm-up period in winte r. It is also normal when whitish -blue smoke
comes out of t he tailpipe afte r start ing and du ring warm-up. The
amount of smoke depends on the outside temperature .
Do not let your Diesel engine idle unnecessa rily af ter a co ld start.
Dr iv ing off slow ly w ill shorten the warm-up per iod.
Safety first
Fuel supply and filling your fuel tank
& WARNING
• Never use "starting as sist flu ids ." Th ey may be potentially
explo sive or cause a "run-away " engine condition . Thi s could
re sult in s eriou s engine damage and per sonal injury .
• Never u se fuel line anti -freeze off ered fo r ga soline engine s.
0 Note
• Your D iesel eng ine has been spec ifically desig ned to ope rate on ly
on Ultra Low Sulfur Diesel fue l. Therefore, never use home heating o il
or reg ular gasoline . The properties of these fuels may cause serious
damage to the fuel injection system and to t he engine . Using these
fue ls can cause expens ive eng ine repairs and will also adversely affect
your New Vehicle Lim ited Wa rranty.
• If Diese l fuel shou ld get on any rubber hose, it must be wiped off
immediately. Then wash the contaminated hose port ion w ith soap
and warm water . Do not allow Diesel fue l to remain on connecting
hoses. They may deve lop leaks and cause se rious damage. •
Fuel tank
Fuel filler neck
The f ue l fi ller neck is located o n the rig ht rea r side panel behind t he
fue l filler flap.
If the power locking system shou ld fai l, you can st ill open the flap
ma nually -for deta iled instructions see:::::>
page 296.
You can find the fue l tank capacity of your veh icle in
Technical Data
:::::, page 365.
The label on the inside of t he fuel filler flap tells you the correct fuel
for your veh icle. For more informat ion about fuel specifications, see
:::::>
page 291 . _,,
Vehicle care Technical data

Fuel supply and filling your fuel tank
Your vehicle fuel tank has an on-board refuelling vapor recovery
system . This feature helps to prevent fuel vapors from escaping from
the tank and polluting the environment while you refuel your vehicle.
In order to fill the tank properly while protecting the environment,
please follow this refueling procedure carefully.
& WARNING
Under normal operating conditions, never carry additional fuel
containers in your car. Gas canisters and other containers used to
transport fuel can be dangerous. Such containers, full or empty, may leak and could cause a fire in a collision. If you must transport
fuel to use for your lawn mower, snow blower, etc., be very careful and always observe local and state laws regarding the use, trans­
portation and storage of such fuel containers. Make certain the
container meets industry standards (ANSI/ASTM F852 -86).
0 Note
Never drive your vehicle until the fuel tank is completely empty. The
ir regular supply of fuel can cause misfiring. Gasoline could enter the
exhaust system and damage the catalytic converter. •
Refuelling
Fig. 224 Right rear
vehicle side: Opening
the fuel filler flap Fig
. 225 Fuel cap
hooked on the opened
fuel filler flap
When adding fuel, the ignition and any cellular phones in the
vehicle must be switched
off. When activating the central
locking, the fuel filler flap is automatically unlocked or
locked. Refuel the vehicle with the ignition turned
off.
Taking the fuel cap off
- To open the fuel filler flap, press on the left side of the
flap ~ fig. 224 -arrow-.
- Unscrew fuel filler cap counter-clockwise and hang it on
the fuel filler flap~ fig. 225.
- Check the label on the inside of the fuel filler flap to deter­
mine if the vehicle must be fueled with gasoline or diesel
fuel.
Refuelling procedure
- Insert the fuel nozzle from the gasoline pump into the
fuel filler neck as far as it will go.
- Select a medium refuelling rate so that the nozzle
switches off automatically when the tank is full.