2011.5 Citroen C4 PICASSO Owner's Manual

303
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION

There is a difference in sound quality between
the different audiosources (radio, CD...). For optimum sound qualit
y, the audio settings (Volume, Bass, Treble,
Ambience, Loudness) can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,CD...). Check that the audio settin
gs (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Balance, Left-Right Balance) to the middle position, select the Linear musical ambience andset the loudness correction to the "Active" position
in CD mode or to the "Inactive" position in radio mode.
The
CD is ejected
automatically or is not played by the player. The
CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
The CD is protected b
y an anti-pirating protection system which is not recognised by the audio equipment.
-
Check that the CD is inserted in the player the
right way up.

-
Check the condition of the CD: the CD cannot
be played if it is too damaged.

-
Check the content in the case of a recordedCD: consult the advice in the Audio section.

- The audio equipment's
CD player does not
play DVDs.

- Because o
f their quality level, certain
writeable CDs will not be played by the audio
system.
The CD pla
yer sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings
(bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.

304
QUESTIONANSWERSOLUTION
The stored stations donot function (no sound, 87.5 Mhz is displayed...).

An incorrect waveband is selected.
Press the BAND AST button to return to the waveband (AM, FM1, FM2, FMAST) on which thestations are stored.

The quality of receptionof the radio station listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listenedto or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the RDS function to enable the system to check whether there is a more powerful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode.
This phenomenon is normal and does not indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for example when goingthrough a car wash or into an underground car park).
Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency permitting better reception of the station.
Deactivate the RDS function if the phenomenon is too frequent and always on the same route.

With the engine off, the audio equipment switches off after a few minutes of use.
When the engine is switched off, the audio equipment operating timedepends on the battery charge.
The switch-off is normal: the audio equipment switches to economy mode and switches off to prevent discharging of the vehicle's battery.

Start the vehicle's engine to increase the batterycharge.

305
QUESTIONANSWER SOLUTION
TA is selected. However, certain traffi c jams
along the route are not
indicated in real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the traffi c information is being received correctly (displaying of the traffi c information symbols on the map).
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
I receive a speed camera
alert for a camera which
is not on my route.The s
ystem announces all speed cameras located in a conical zoneforward of the vehicle. It may detect speed cameras on nearby or parallel roads. Zoom the map to view the exact position o
f thespeed camera.

The audible speedcamera alert is not
working.
Audible alerts are not active. Activate audible alerts in Navigation Menu, Settings, Set parameters for risk areas.
Th
e alert volume level is set to minimum. Increase the speed camera alert volume.

The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 3 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least
3 satellites (long press on the SETUP button, then select GPS coverage).
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system is
dependent on the conditions of reception of the
GPS si
gnal.
Th
e route is notcalculated successfully.The exclusion criteria may confl ict with the current location (exclusion of
toll roads on a motorway with tolls). Check the exclusion criteria.

306


QUESTION
ANSWER

SOLUTION


There is a long waiting
time after inserting a CD. When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take a few seconds. This phenomenon is normal.

I cannot connect myBluetooth telephone.The telephone's Bluetooth function may be deactivated or the equipment
may not be visible.
- Check that your telephone's Bluetoothfunction is activated.

-
Check that your telephone is visible.

A telephone connected by Bluetooth is inaudible.The volume level depends on both the system and the telephone. Increase the MyWay volume setting, possibly to maximum, and increase the telephone volume level if necessary.

307
AudioSystem
Your Audio system is coded in such a way that it willonly operate in your vehicle.

For safet
y reasons, the driver must carry out operations
which require prolonged attention while the vehicle is stationary.
When the en
gine is switched off and to prevent
discharging of the battery, the audio equipment mayswitch off after a few minutes.

AUDIO SYSTEM/BLUETOOTH

01 First steps

02 Steering mounted controls

03 Main menu

04 Audio

05 USB Box

06 Bluetooth functions

07 Configuration

08 Screen menu map

Frequently asked questions p.
p.
p.
p.
p.
p.
p.
p.
p. 308
309
310
311
314
317
320
322
327
CONTENTS

308
01
11
22
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122
FIRST STEPS
1. On/Offand volume adjustment.2. CD eject. 3. Selection of the display on the screen fromthe modes: Audio (AUDIO), Trip Computer (TRIP) and Telephone (TEL) functions. 4. Selection of source: radio, audio CD/MP3 CD, USB, auxiliary connection, Streaming. 5. Selection of FM1, FM2, FMast and AMwavebands.6. Setting audio options: front/rear balance, left/right balance, loudness, sound ambience.


7. Display the list of local stations, the tracks onthe CD or the MP3 folders.

8. Abandon current operation.

9. TA (Traffi c Announcement) function on/off. Long press: access to the PTY (Types of radio programme) mode.

10. Confi rmation.

11. Automatic search for a lower/higher frequency. Selection of previous/next CD, MP3 or USB track.


12. Selection of lower/higher radio frequency. Selection of previous/next CD. Selection of previous/next MP3 folder. Selection of previous/next USB equipment folder/genre/artist/playlist.
13. Display main menu.

14. Buttons 1 to 6: Selection of a stored radio station. Long press: storing of a station.

15. The MUTE button cuts off or restores the sound.

309
02
32
15
4
2
1
32
15
4
STEERING MOUNTED CONTROLS
1. Volume increase.
2. V
olume decrease.
3. Mute.
4. RADI
O:
selection o
f the previous or next storedstation.
CD/MP3/USB:
selection of the previous or next director
y.
CD CHANGER: selection of the previous or next CD.
5. RADI
O: automatic search for a higher frequency.
CD/MP3/CD CHANGER/USB:
selection of the next track.
CD/MP3/CD CHANGER:
continuous press: fast forwards pla
y.

If
your vehicle is fi tted with the Bluetoothsystem:


1. Press: activation o
f telephone voicerecognition (if the telephone offers thisfunction).

2. Press: displa
ys the phone book, of the call list.1. Displa
ys the main screen.
2.
Selection of the type of information displayedon the right-hand side of the screen for the monochrome screen A.
3. Abandon the operation in progress
and return to the previous displa
y.
4. Navi
gation through the menus.
5. Confi rmation of the function selected.
If
your vehicle is fi tted with the Bluetooth system: pick up an incoming call or hang up
a call which is in progress.

310
03 MAIN MENU
AUDIO FUNCTIONS
:radio, CD, USB, options.








> MONOCHROME SCREEN C
For a detailed
global view of the
menus available, refer to the
"Screen menu ma
p" section.

TELEPHONE:Bluetooth hands-free,
pairing, managementof a call.
PERSONALISATION-
CONFIGURATION:
vehicle parameters,
displa
y, languages.
TRIP COMPUTER: entering of distances,alerts, status of functions.
> MONOCHROME SCREEN
A