2010 PONTIAC VIBE Owners Manual

Technical Data
Vehicle IdenticationVehicle IdentificationNumber (VIN) ...................
.11-1
Service Parts Identification Label ..............................
.11-1
Vehicle DataCapacities and
Specifications ...................
.11-2
Engine Drive Belt Routing .....11-4
Vehicle Identication
Vehicle Identication
Number (VIN)
This is the legal identifier for the
vehicle. It appears on a plate in the
front corner of the instrument panel,
on the driver side. It can be seen
through the windshield from outside
the vehicle. The VIN also appears on
the Vehicle Certification and Service
Parts labels and the certificates of
title and registration.
Engine Identication
The eighth character in the VIN is the
engine code. This code helps identify
the vehicle’s engine, specifications,
and replacement parts. See “Engine
Specifications” under
Capacities and
Specications on page 11-2 for the
vehicle’s engine code.
Service Parts
Identication Label
This label is on the inside of the
glove box. It is very helpful if parts
need to be ordered. The label
has the following information:
•Vehicle Identification
Number (VIN)
•Model designation
•Paint information
•Production options and special
equipment
Do not remove this label from the
vehicle.
Technical Data 11-1

Vehicle Data
Capacities and Specications
The following approximate capacities are given in English and metric conversions. Please refer toRecommended
Fluids and Lubricants on page 10-15 for more information.
Application Capacities
English Metric
Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge
amount, see the refrigerant caution label located
under the hood. See your dealer/retailer for more information.
Cooling System 1.8L L4 Engine 5.8 qt5.5 L
2.4L L4 Engine 6.0 qt5.7 L
Engine Oil with Filter 1.8L L4 Engine 4.4 qt4.2 L
2.4L L4 Engine 4.5 qt4.3 L
Fuel Tank 13.2 gal50 L
11-2 Technical Data

ApplicationCapacities
English Metric
Transmission, Automatic (Complete Drain and Refill) 1.8L L4 Engine 3.1 qt2.9 L
2.4L L4 Engine 3.7 qt3.5 L
Transmission, Manual (Complete Drain and Refill) 1.8L L4 Engine 2.0 qt1.9 L
2.4L L4 Engine 2.6 qt2.5 L
Wheel Nut Torque 76 lb ft103Y
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual.
Engine Specications
Engine VIN CodeTransmission Spark Plug Gap
1.8L L4 8Automatic
Manual 0.043 in (1.10 mm)
2.4L L4 0Automatic
Manual 0.043 in (1.10 mm)
Technical Data 11-3

Engine Drive Belt
Routing
The 1.8L L4 engine drive belt
requires a special tool to service.
See your dealer/retailer for service.1.8L L4 Engine
2.4L L4 Engine
11-4 Technical Data

Customer
Information
Customer InformationCustomer SatisfactionProcedure ........................
.12-1
Customer Assistance Offices .............................
.12-3
Customer Assistance for Text Telephone (TTY)
Users ..............................
.12-4
Online Owner Center ...........12-4
GM Mobility Reimbursement Program ..........................
.12-5
Roadside Assistance Program ..........................
.12-6
Scheduling Service Appointments ...................
.12-8
Courtesy Transportation Program ..........................
.12-8
Collision Damage Repair .....12-10
Service Publications Ordering Information .........12-12
Reporting Safety DefectsReporting Safety Defects to
the United States
Government ....................
.12-13
Reporting Safety Defects to the Canadian
Government ....................
.12-13
Reporting Safety Defects to General Motors ............12-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording
and Privacy ....................
.12-14
Event Data Recorders ........12-14
OnStar
®........................... .12-15
Navigation System .............12-15
Radio Frequency Identification (RFID) ..........12-16
Radio Frequency Statement (US, Can) ........12-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:
Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1

STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Pontiac Customer Assistance
Center at 1-800-762-2737. In
Canada, call General Motors of
Canada Customer Communication
Centre at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
Representative:
•Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or
the plate at the top left of the
instrument panel and visible
through the windshield.
•Dealership name and location.
•Vehicle delivery date and present
mileage. When contacting Pontiac,
remember that your concern will
likely be resolved at a dealer’s
facility. That is why we suggest you
follow Step One first.
STEP THREE — U.S. Owners:
Both
General Motors and your dealer are
committed to making sure you are
completely satisfied with your new
vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the BBB Auto
Line Program to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may
reject it and proceed with any other
venue for relief available to you.
You can contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
12-2 Customer Information

STEP THREE — Canadian
Owners:In the event that you
do not feel your concerns have
been addressed after following the
procedure outlined in Steps One and
Two, General Motors of Canada
Limited wants you to be aware of
its participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685,
or call the General Motors
Customer Communication
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Pontiac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Pontiac,
the letter should be addressed to:
United States — Customer
Assistance
Pontiac Customer Assistance
Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-ROADSIDE (762-3743)
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Customer Information 12-3

Canada — Customer
Assistance
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas — Customer
Assistance
Please contact the local General
Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de
R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
Customer Assistance
for Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Pontiac has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S. can
communicate with Pontiac by dialing:
1-800-833-PONT (7668). (TTY users
in Canada can dial 1-800-263-3830.)
Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/pontiac
Information and services customized
for your specific vehicle — all in
one convenient place.
•Digital owner manual, warranty
information, and more
•Online service and maintenance
records
•Find Pontiac dealers for service
nationwide
•Exclusive privileges and offers
•Recall notices for your specific
vehicle
•OnStar®and GM Cardmember
Services Earnings summaries
12-4 Customer Information