2010 MERCEDES-BENZ C300 4MATIC lock

Use retaining hooks to secure light-weight
items only. The maximum permissible weight
per retaining hook is 6,6 lbs (3 kg).
Split rear seat bench
To expand the cargo volume, you can fold
down the left and right rear seat backrests.
The two sections can be folded down
separately.
GWarning!
When expanding the cargo volume, always
fold the seat cushions fully forward.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Folding seat backrest forward
XOpen the trunk.XPull on left and/or right release handle :.XFully retract the head restraints
(Y page 83).
XIf necessary, pull the driver’s and/or front
passenger seat forward (Y page 80).
XFold seat backrests ; forward.XAdjust front seats to desired position
(Y page 80).
Setting up seat backrest
XFold seat backrest : rearward until it
engages.
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! Make sure that the seat belt is not
pinched.
XCheck for secure locking by pushing and
pulling on the seat backrest.
XAdjust head restraints, if necessary
(Y page 83).
XAdjust front seats to desired position
(Y page 80).
GWarning!
Always lock the seat backrest in its upright
position when the rear seat bench is
occupied, or the extended cargo volume is not
in use.
Check for secure locking by pushing and
pulling on the seat backrest.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo.
iTo prevent unauthorized persons from
access to the trunk, always lock the seat
backrests in its upright position.
Front storage compartments
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
Rbraking
Rvehicle maneuvers
Ran accident
Glove box
Depending on vehicle equipment, an AUX
socket or a media interface is located in the
glove box. For information on Audio AUX
mode, see (Y page 166) or on media
interface, see separate COMAND system
operating instructions.
The glove box can be ventilated
(Y page 193).
XOpening: Pull glove box lid release :.XClosing: Push glove box lid ; upwards
until it engages.
You can lock the glove box, e.g. when the
vehicle is in the shop for service.
The glove box can only be locked or unlocked
with the mechanical key.
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1Glove box unlocked2Glove box locked
Front armrest storage compartments
iThere is a small and a large storage
compartment located underneath the
armrest. The small storage compartment
can be removed for the purpose of
emptying.
XOpening storage compartments: Press
button : or ;.
The armrest opens to the left and the right
side automatically.
XClosing storage compartments: Swing
the left and/or right armrest backward
until it engages.
Rear storage compartmentsGWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
Rbraking
Rvehicle maneuvers
Ran accident
Rear armrest storage compartment
! Do not sit on or lean your body weight
against the armrest when it is folded down,
as you could otherwise damage it.
! Before storing the armrest in the seat
backrest, close the storage compartment
cover.
XFold the rear armrest down.XOpening: Pull release catch : and swing
the storage compartment cover upward in
direction of arrow.
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access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the rotary control on the audio system
( Y page 144).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
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Information button XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
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XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors locked by remote
control will appear on the multifunction
display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
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Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only! on
the fuel filler flap):
Ethanol fuel (E85) and its fumes are highly
flammable, poisonous and burn easily.
Ethanol fuel can cause serious injuries if
ignited or if you come into contact with it or
inhale fumes of it. Avoid inhalation of ethanol
fumes and skin contact with ethanol.
Extinguish all open flames before refueling.
Never smoke or create sparks close to
ethanol.
! Never refuel vehicles with gasoline engine
with diesel fuel. Even small amounts of
diesel fuel will damage the fuel system and
engine. Damage resulting from the use of
non-approved fuels or fuel additives or
resulting from mixing gasoline with diesel
fuel is not covered by the Mercedes-Benz
Limited Warranty.
! If you have accidentally filled the tank
with incorrect or non-approved fuel, do not
switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only!
on the fuel filler flap) may be fueled with
E85. For additional information, see
“Flexible Fuel Vehicles”.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON). Information
on gasoline quality can normally be found
on the fuel pump. Please contact gas
station personnel in case labels on the
pump cannot be found.
C 300 and C 300 Sport with automatic
transmission:
Flexible Fuel Vehicles are identified by a
label reading Premium gasoline or E85
only! on the fuel filler flap.
For more information on gasoline or E85,
see “Premium unleaded gasoline”
(Y page 354), see “Flexible Fuel Vehicles”
(Y page 355), see “Fuel requirements”
(Y page 354), or contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
iIn case the central locking system does
not release the fuel filler flap, see “Fuel filler
flap” (Y page 310).
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear.
XTurn off the engine.
iLeaving the engine running and the fuel
filler cap open can cause the yellow engine
malfunction indicator lamp ; to
illuminate.
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For more information, see also “Practical
hints” ( Y page 305).XRemove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.XOpening: Press fuel filler flap : at the
point indicated by the arrow.XTurn fuel filler cap ; counterclockwise.XTake off fuel filler cap ;.
!
The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.
XPlace fuel filler cap ; in direction of arrow
into holder =.XFully insert filler nozzle unit and refuel.XOnly fill your tank until the filler nozzle unit
cuts out – do not top off or overfill .XClosing: Turn fuel filler cap ; clockwise
until it audibly engages.
i Close the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
XClose fuel filler flap :.
Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” ( Y page 349).
Check the following:
R Engine oil level ( Y page 225)
R Tire inflation pressure ( Y page 232)
R Coolant level ( Y page 227)
R Vehicle lighting ( Y page 313)
R
Washer system and headlamp cleaning
system ( Y page 228)
R Brake fluid ( Y page 228)
Engine compartment
Hood
GWarning!
Do not pull the release lever while the vehicle
is in motion. Otherwise the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
Opening
GWarning!
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning!
You could be injured when the hood is open –
even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, let the engine cool completely
before touching any components on the
vehicle. Comply with all relevant safety
precautions.
GWarning!
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
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