Published: 17-Apr-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Transmission
Shift Module (GSM)
Description and Operation
Gear Shift Module (GSM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual, or determine if any prior approval programme is in operation, prior to the installation
of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as needed
The table below lists all diagnostic trouble codes (DTCs) that could be logged in the gear shift module, for additional diagnosis
and testing information refer to the relevant diagnosis and testing section.
For additional information, refer to: External Controls (307-05 Automatic Transmission/Transaxle External Controls - V6 3.0L
Petrol, Diagnosis and Testing).
DTC Description Possible Causes Action B1087-08
LIN Bus "A" - Bus
Signal / Message
Failures
LIN bus 'A' Error
Refer to the electrical circuit diagrams and
check LIN input signal circuit for short circuit
to ground, short circuit to power, open
circuit, high resistance B1087-81 LIN Bus "A" -
Invalid serial data
received
Transmission control module LIN
message error - LIN/CAN signal
mismatch (complement fault)
Refer to the electrical circuit diagrams and
check LIN input signal circuit for short circuit
to ground, short circuit to power, open
circuit, high resistance. Check transmission
control module for related DTCs and refer to
relevant DTC index B1087-82 LIN Bus "A" - Alive / sequence counter
incorrect / not
updated
Transmission control module LIN
message error - Alive counter fault
Refer to the electrical circuit diagrams and
check LIN input signal circuit for short circuit
to ground, short circuit to power, open
circuit, high resistance. Check transmission
control module for related DTCs and refer to
relevant DTC index
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Portable
Audio Interface Control Module (PAICM)
Description and Operation
Portable Audio Interface Control Module (PAICM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Portable Audio Interface Control Module
(PAICM). For additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop
manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action U3000-13
Control
Module -
Circuit open
Universal serial bus
(USB) harness
between portable
audio interface panel
and user interface
panel is not properly
connected
Connection - detect
circuit between
portable audio
interface panel and
user interface panel
is not grounded
Universal serial bus
(USB) harness
between portable
audio interface panel
and user interface
panel is open circuit
Check for correct connection of universal serial bus (USB) harness
between portable audio interface panel and user interface panel.
Refer to the electrical circuit diagrams and check portable audio
interface module connection detect circuit between portable audio
interface panel and user interface panel is grounded. Install
universal serial bus (USB) harness between portable audio
interface panel and user interface panel as required, refer to the
new module/component installation note at the top of the DTC
Index U3000-44
Control
Module - Data
memory
failure
Portable audio
interface module
internal RAM memory
Suspect the portable audio interface module. Check and install a
new module as required. Refer to the warranty policy and
procedures manual if a module is suspect
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Hybrid
Digital Radio Control Module (HDRCM)
Description and Operation
Hybrid Digital Radio Control Module (HDRCM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Hybrid Digital Radio Control Module
(HDRCM). For additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop
manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1A56-02
Antenna - General
signal failure
Antenna general signal failure
Renew the diversity antenna amplifier B1A56-11
Antenna - Circuit
short to ground
Diversity antenna amplifier circuit short
to ground
Refer to the electrical guides and check
the diversity antenna amplifier circuit and
the antenna for short circuit to ground B1A56-12
Antenna - Circuit
short to battery
Diversity antenna amplifier circuit short
to power
Refer to the electrical guides and check
the diversity antenna amplifier circuit and
the antenna for short circuit to power B1A56-13
Antenna - Circuit
open
Diversity antenna amplifier circuit open
circuit
Refer to the electrical guides and check
the diversity antenna amplifier circuit and
the antenna for open circuit U200D-14
Control Module
Output Power A -
Circuit short to
ground or open
Diversity antenna amplifier power supply
circuit short to ground or open circuit
Refer to the electrical guides and check
the diversity antenna amplifier power
circuit
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Infotainment Control Module (ICM)
Description and Operation
Infotainment Control Module (ICM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Infotainment Control Module (ICM). For
additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1D21-11
Remote control
switch - Circuit
short to ground
The information and
entertainment module has
detected a ground
measurement for a period
longer than expected or has
detected a ground
measurement when another
value was expected
Front remote circuit short
circuit to ground
Refer to electrical circuit diagrams and check front
remote circuit for short to ground U0010-00
Medium speed CAN
communication bus
- No sub type
information
General failure
Open circuit medium speed
CAN negative circuit
Short circuit to power
medium speed CAN negative
circuit
Short circuit to ground
medium speed CAN negative
circuit
Open circuit medium speed
CAN positive circuit
Short circuit to power
medium speed CAN positive
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Clear DTC and re-test, if DTC remains, refer
to electrical circuit diagrams and check for open
circuit, short to power, short to ground on medium
speed CAN negative circuit. Check for open circuit,
short to power, short to ground on medium speed
CAN positive circuit. Check for short circuit between
medium speed CAN positive circuit and medium
speed CAN negative circuit www.JagDocs.com
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Telephone
Module (TEL)
Description and Operation
Telephone Module
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Telephone Module. For additional
diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Cellular Phone (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1A56-13 Antenna - Circuit open
Bluetooth antenna circuit
- open circuit
Refer to the electrical circuit diagrams and check blue
tooth antenna circuit for open circuit B1D79-84
Microphone Input -
Signal below
allowable range
Signal amplitude <
minimum
Refer to the electrical circuit diagrams and test
microphone input circuit for short/open circuit. Check
integrated audio module for related DTCs and refer to
relevant DTC Index U1A00-88
Private
Communication
Network - Bus off
Bluetooth phone module
internal communications
failure
Suspect the module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the
DTC Index U2100-00
Initial Configuration
Not Complete - No
sub type information
Initial configuration not
complete
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN
network integrity tests using the manufacturer
approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Configuration
incompatible
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the
telephone module. Check and install a new telephone
Published: 11-May-2011
Noise, Vibration and Harshness - Noise, Vibration and Harshness (NVH)
Description and Operation
Noise, vibration and harshness (NVH) is becoming more important as vehicles become more sophisticated and passenger
comfort levels increase. This section is designed to aid in the diagnosis, testing and repair of NVH concerns.
Noise is defined as sounds not associated with the operation of passenger compartment equipment that interface with
customer satisfaction.
Vibration is defined as impulses felt by the customer that are not caused by road surface changes.
Harshness is a ride quality issue where the customer feels that the vehicle response to the road surface is sharply
transmitted to the customer.
Diagnostic Theory
Diagnosis is more than just following a series of interrelated steps in order to find the solution to the specific condition. It is a
way of looking at systems that are not functioning the way they should and finding out why. Also it is knowing how the system
should work and whether it is working correctly.
There are basic rules for diagnosis. If these rules are followed, the cause of the condition is usually found the first time
through the system.
Know the System
Know how the parts go together.
Know how the system operates as well as its limits and what happens when the system goes wrong.
Sometimes this means checking the system against one that is known to be working correctly.
Know the History of the System
A clue in any one of these areas may save time:
How old or new is the system?
What kind of treatment has it had?
Has it been repaired in the past in such a manner that might relate to the present condition?
What is the repair history?
Know the History of the Condition
Did it start suddenly or appear gradually?
Was it related to some other occurrence such as a collision or previous part renewal?
Know how the condition made itself known; it may be an important clue to the cause.
Know the Probability of Certain Conditions Developing
Look for the simple rather than the complex.
For example:
- Electrical conditions usually occur at connections rather than components.
- An engine no-start is more likely to be caused by a loose wire or small adjustment rather than a sheared-off
camshaft.
Know the difference between impossible and improbable. Certain failures in a system can be improbable but still
happen.
New parts are just that, new. It does not mean they are always good functioning parts.
Do Not Cure the Symptom and Leave the Cause
Lowering the pressure in a front tire may correct the condition of a vehicle leaning to one side, but it does not correct the
original condition.
Be Positive the Cause is Found
Double check the findings.
What caused a worn component?
A loose transmission or engine mount could indicate that other mounts are also loose.
Diagnostic Charts
Charts are a simple way of expressing the relationship between basic logic and a physical system of components. They help
discover the cause of a condition in the least time. Diagnostic charts combine many areas of diagnosis into one visual display:
probability of certain things occurring in a system
speed of checking certain components or functions before others
simplicity of carrying out certain tests before others
elimination of checking huge portions of a system by carrying out simple tests
certainty of narrowing down the search to a small portion before carrying out in-depth testing
The fastest way to find a condition is to work with the tools that are available. This means working with proven diagnostic
charts and the correct special equipment for the system.
Published: 16-Sep-2013
Noise, Vibration and Harshness - Noise, Vibration and Harshness (NVH)
Diagnosis and Testing
Principle of Operation
For a detailed description of Noise, Vibration and Harshness issues, refer to the Description and Operation section of the
workshop manual.
REFER to: Noise, Vibration and Harshness (NVH) (100-04 Noise, Vibration and Harshness, Description and Operation).
Inspection and Verification
1. Verify the customer's concerns by operating the vehicle to duplicate the condition.
2. Visually inspect the vehicle to determine any obvious cause(s) of the concern(s).
3. If the inspection reveals obvious causes that can be readily identified, repair as necessary.
4. If the concern(s) remains after the inspection, determine the symptom(s) and refer to the Symptom Chart.
How To Use This Diagnostic Procedure Section
Noise, vibration and harshness (NVH) concerns have become more important as vehicles have become more sensitive to
these vibrations. This section is designed as an aid to identifying these situations
The section provides diagnostic procedures based on symptoms. If the condition occurs at high speed, for instance, the
most likely place to start is under High Speed Shake
The road test procedure will tell how to sort the conditions into categories and how to tell a vibration from a shake
A series of Road Test Quick Checks is provided to make sure that a cause is either pinpointed or eliminated
Name the condition, proceed to the appropriate section and locate the correct diagnosis. When the condition is
identified, the job is partly done
Follow the diagnostic procedure as outlined
Quick Checks are described within the step, while more involved tests and adjustments are outlined in General
Procedures
Always follow each step exactly and make notes to recall important findings later
Customer Interview
The road test and customer interview (if available) provide information that will help identify the concerns and will provide
direction to the correct starting point for diagnosis.
Identify the Condition
NVH problems usually occur in a number of areas:
tires
engine accessories
suspension
driveline
air leakage (wind noise)
squeaks and rattles
heating ventilation and air conditioning (HVAC)
electrical (e.g. motor noise)
transmission
engine
It is important, therefore, that an NVH concern be isolated into its specific area(s) as soon as possible. The easiest and
quickest way to do this is to carry out the Road Test as outlined.
Noise Diagnostic Procedure
Non-Axle Noise
The five most important sources of non-axle noise are exhaust, tires, roof racks, trim and mouldings, and transmission.
Therefore, make sure that none of the following conditions are the cause of the noise before proceeding with a driveline tear
down and diagnosis.
Under certain conditions, the pitch of the exhaust may sound very much like gear noise. At other times, it can be
mistaken for a wheel bearing rumble
Tires, especially snow tires, can have a high pitched tread whine or roar, similar to gear noise. Radial tires, to some
degree, have this characteristic. Also, any non-standard tire with an unusual tread construction may emit a roar or
whine type noise
Trim and mouldings can also cause whistling or a whining noise
Clunk may be a metallic noise heard when the automatic transmission is engaged in reverse or drive, or it may occur
when the throttle is applied or released. It is caused by backlash somewhere in the driveline
Bearing rumble sounds like marbles being tumbled. This condition is usually caused by a damaged wheel bearing
7 Initiators 8 TPMS module 9 Instrument cluster
Tire Pressure Monitoring System (TPMS) System Operation
The controlling software for the Tire Pressure Monitoring System (TPMS) is located within a Tire Pressure Monitoring System
Module. The software detects the following:
When the tire pressure is below the recommended low pressure value - under inflated tire.
The location of the tire on the vehicle that is below the recommended pressure.
Malfunction warning.
The TPMS system comprises:
Tire pressure monitoring system module located below the right-hand front seat.
Tire pressure receiver located near the gear shifter within the floor console.
Two front initiators positioned forward of the wheels and behind the fender splash shields.
Two rear initiators positioned rearward of the wheels and assembled on dedicated brackets located behind the fender
splash shields.
Four sensors, each sensor is integral with a tire valve and located within the tire; the space saver spare wheel is not
fitted with a sensor.
The four initiators are hard wired to the TPMS module. The initiators transmit 125 KHz Low Frequency (LF) signals to the tire
pressure sensors which respond by modifying the mode status within the Radio Frequency (RF) transmission. The 315 or 433
MHz RF signals are detected by the tire pressure receiver which is connected directly to the TPMS module. The received RF
signals from the tire pressure sensors are passed to the TPMS module and contain identification, pressure, temperature and
acceleration information for each wheel and tire.
The TPMS module communicates with the instrument cluster via the medium speed CAN bus to provide the driver with
appropriate warnings. The TPMS module also indicates status or failure of the TPMS or components.
Tire Location and Identification
The TPMS can identify the position of the wheels on the vehicle and assign a received tire pressure sensor identification to a
specific position on the vehicle, for example front left, front right, rear left and rear right. This feature is required because of
the different pressure targets and threshold that could exist between the front and rear tires.
The wheel location is performed automatically by the TPMS module using an 'auto-location' function. This function is fully
automatic and requires no input from the driver. The TPMS module automatically re-learns the position of the wheels on the
vehicle if the tire pressure sensors are replaced or the wheel positions on the vehicle are changed.
The TPMS software can automatically detect, under all operating conditions, the following:
one or more new tire pressure sensors have been fitted
one or more tire pressure sensors have stopped transmitting
TPMS module can reject identifications from tire pressure sensors which do not belong to the vehicle
two 'running' wheels on the vehicle have changed positions.
If a new tire pressure sensor is fitted on any 'running' wheel, the module can learn the new sensor identification automatically
through the tire learn and location process.
The tire-learn and location process is ready to commence when the vehicle has been stationary or traveling at less than 12
mph (20 km/h) for 15 minutes. This is known as 'parking mode'. The learn/locate process requires the vehicle to be driven at
speeds of more than 12 mph (20 km/h) for 15 minutes. If the vehicle speed reduces to below 12 mph (20 km/h), the learn
process timer is suspended until the vehicle speed increases to more than 12 mph (20 km/h), after which time the timer is
resumed. If the vehicle speed remains below 12 mph (20 km/h) for more than 15 minutes, the timer is set to zero and process
starts again.
Low Pressure Monitoring
The tire low pressure sensor transmits by RF (315 MHz or 433 MHz depending on market) signal. These signals contain data
which corresponds to tire low pressure sensor identification, tire pressure, tire temperature, acceleration and tire low pressure
sensor mode.
Each time the vehicle is driven, the tire pressure monitoring system module activates each LF antenna in turn. The
corresponding tire low pressure sensor detects the LF signal and responds by modifying the mode status within the RF
transmission.
The system enters 'parking mode' after the vehicle speed has been less than 20 km/h (12.5 miles/h) for 12 minutes. In parking
mode the tire low pressure sensors transmit a coded signal to the tire pressure monitoring system module once every 13
hours. If the tire pressure decreases by more than 0.06 bar (1 lbf/in²) the tire low pressure sensor will transmit more often as
pressure is lost.
As each wheel responds to the LF signal from the tire pressure monitoring system module, it is assigned a position on the
vehicle and is monitored for the remainder of that drive cycle in that position.