2010 JAGUAR XFR steering

DTC Description Possible Causes Action check CAN Network B100D-87
Column Lock
Authorisation -
Missing message
Missing message
CAN fault
No response from
electric steering column
lock control module,
instrument cluster,
central junction box
Battery voltage at
electric steering column
lock control module too
low
Electric steering column
lock control module,
instrument cluster,
central junction box fault
NOTE: Prior to clearing this DTC, carry out the Vehicle
Functional Reset application using the manufacturer approved
diagnostic system

Clear DTC, repeatedly lock and unlock car using the key
fob and retest. Check for related DTCs and refer to the
relevant DTC index
If the fault is cleared, notify the customer that the
steering column lock may fail to unlock if the vehicle is
parked with a high steering angle or with the road wheel
against a curb. If the column lock is failing to disengage,
the customer may be able to rectify this by rotating the
steering wheel while pressing the engine start button
If fault persists, complete a CAN network integrity test
using the manufacturers approved diagnostic system.
Alternatively, refer to the electrical circuit diagrams and
check CAN circuits between the central junction box, the
instrument cluster and the electronic steering column
lock. Refer to the electrical circuit diagrams and check the
central junction box, the instrument cluster and the
electronic steering column lock power and ground supply
circuits for short circuit to ground, short circuit to power,
open circuit, high resistance. Repair circuit(s) as required.
Clear DTC, perform an on demand self-test and retest
If fault persists, check that the vehicle battery supply
voltage is between 9-16 volts. Rectify as required U0001-88
High Speed CAN
Communication
Bus - Bus off
Bus off
Refer to the electrical circuit diagrams and check the
power and ground connections to the module. Using the
manufacturer approved diagnostic system, complete a
CAN network integrity test. Refer to the electrical circuit
diagrams and check the CAN network U0300-00
Internal Control
Module Software
Incompatibility -
No sub type
information
No sub type information
Refer to network communication section of the workshop
manual. Clear the DTC and ensure the vehicle battery
supply voltage is between 9-16Volts. Using the
manufacturers approved diagnostic system, complete a
CAN integrity test. Perform an on demand self-test and
retest U3000-49
Control Module -
Internal electronic
failure
Internal electronic
failure detected during
self test or lock/unlock
operation
Refer to network communication section of the workshop
manual. Clear the DTC and ensure the vehicle battery
supply voltage is between 9-16Volts. Perform an on
demand self-test and if the DTC returns suspect the
electric steering column lock, refer to the warranty policy
and procedures manual if a module/component is suspect U3000-87
Control Module -
Missing message
Configuration message
not received
Refer to the electrical circuit diagrams and check the
power and ground connections to the module. Using the
manufacturer approved diagnostic system, complete a
CAN network integrity test. Refer to the electrical circuit
diagrams and check the CAN network. Check modules are
configured correctly using the manufacturer approved
diagnostic system U3002-81
Vehicle
Identification
Number - Invalid
serial data
received
Invalid vehicle
identification number
Confirm the correct VIN details are stored in Steering
Column Lock Module using the approved diagnostic
system

DTC Description Possible Causes Action suspect. P0783-77
3-4 Shift - Commanded
position not reachable
Gear Ratio Monitoring.
Mechanical Failures
Check and correct oil level. Clear DTC. If code
re-detects suspect Transmission (mechanical)
internal fault. Install a new Transmission as
required, refer to the warranty policy and
procedures manual if a module/component is
suspect. P0784-07
4-5 Shift - Mechanical
Failures
Gear Ratio Monitoring.
Mechanical Failures
Check and correct oil level. Clear DTC. If code
re-detects suspect Transmission (mechanical)
internal fault. Install a new Transmission as
required, refer to the warranty policy and
procedures manual if a module/component is
suspect. P0784-77
4-5 Shift - Commanded
position not reachable
Gear Ratio Monitoring.
Mechanical Failures
Check and correct oil level. Clear DTC. If code
re-detects suspect Transmission (mechanical)
internal fault. Install a new Transmission as
required, refer to the warranty policy and
procedures manual if a module/component is
suspect. P0798-1A
Pressure Control Solenoid
C Electrical - Circuit
Resistance Below Threshold
Pressure control solenoid
C Circuit resistance below
threshold
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P0798-1E
Pressure Control Solenoid
C Electrical - Circuit Short
to Ground
Pressure control solenoid
C electrical circuit short
to ground
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P0798-21
Pressure Control Solenoid
C Electrical - Signal
amplitude < minimum
Pressure Control Solenoid
C Electrical signal
amplitude < minimum
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P0814-62 Transmission Range
Display Circuit - Signal
compare failure
Transmission Range
Display Circuit signal
compare failure
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P0826-08
Up and Down Switch
circuit - Bus Signal
Message Failures
Invalid CAN signal from
Central Junction
Box/Instrument Cluster
Stuck Sprintronic switch
CAN bus circuit fault
Check Central Junction Box and Instrument Cluster
for stored DTCs. Check gear change switches for
correct operation. Refer to circuit diagrams and
check CAN bus for a circuit fault P0826-81
Up and Down Switch
Circuit - Invalid serial
data received
Invalid Can signal from
Central Junction Box /
Instrument Cluster
Stuck Sprintronic switch
CAN Bus Circuit fault
Check Central Junction Box and Instrument Cluster
for stored DTCs. Check Gear Change Switches for
correct operation. Refer to Circuit diagrams and
check CAN Bus for Circuit fault P0826-88
Up and Down Switch
Circuit - Bus off
Steering Wheel Module to
Central Junction Box /
Instrument Cluster LIN
Bus failure
Check Central Junction Box and Steering Wheel
Ice Switches for stored DTCs. Refer to Circuit
diagrams and check LIN Bus for Circuit fault P0829-07
5-6 Shift - Mechanical
Failures
Gear Ratio Monitoring.
Mechanical Failures
Check and correct oil level. Clear DTC. If code
re-detects suspect Transmission (mechanical)
internal fault. Install a new Transmission as
required, refer to the warranty policy and
procedures manual if a module/component is
suspect. www.JagDocs.com

DTC Description Possible Causes Action U0100-82
Lost Communication With
ECM/PCM "A" - Alive /
sequence counter
incorrect / not updated
Alive counter fault
Check Engine Control Module for stored DTCs U0100-83
Lost Communication With
ECM/PCM "A" - Value of
signal protection
calculation incorrect
Checksum fault
Check Engine Control Module for stored DTCs U0100-87
Lost Communication With
ECM/PCM "A" - Missing
message
CAN Timeout
NOTE: Do NOT install a new Engine Control Module
if an Engine Control Module Timeout DTC is only logged in
the Transmission Control Module, the failure is NOT with
the Engine Control Module

Check Engine Control Module for stored DTCs.
Check CAN Bus Circuit for fault U0103-82
Lost Communication With
Gear Shift Control Module
A - Alive / sequence
counter incorrect / not updated
Alive counter fault
Check Transmission Shift Module for stored DTCs.
Check CAN Bus Circuit for fault U0103-83
Lost Communication With
Gear Shift Control Module
A - Value of signal
protection calculation
incorrect
Checksum fault
Check Transmission Shift Module for stored DTCs.
Check CAN Bus Circuit for fault U0103-87
Lost Communication With
Gear Shift Control Module
A - Missing message
CAN Timeout
Check Transmission Shift Module for stored DTCs.
Check CAN Bus Circuit for fault U0122-82
Lost Communication With
Vehicle Dynamics Control
Module - Alive /
sequence counter
incorrect / not updated
Alive counter fault
Check Dynamic Stability Control (ABS) for stored
DTCs. Check CAN Bus Circuit for fault U0122-83
Lost Communication With
Vehicle Dynamics Control
Module - Value of signal
protection calculation
incorrect
Checksum fault
Check Dynamic Stability Control (ABS) for stored
DTCs. Check CAN Bus Circuit for fault U0122-87
Lost Communication With
Vehicle Dynamics Control
Module - Missing message
CAN Timeout
Check Dynamic Stability Control (ABS) for stored
DTCs. Check CAN Bus Circuit for fault U0126-00
Lost Communication With
Steering Angle Sensor
Module - No sub type
information
Lost Communication With
Steering Angle Sensor
Module
Check SAS for stored DTCs. Check CAN Bus Circuit
for fault U0128-87
Lost Communication With
Park Brake Control
Module - Missing message
CAN timeout electronic
parking brake module
Check Electronic Parking Brake Module (EPB) for
stored DTCs. Check CAN Bus Circuit for fault U0140-82
Lost Communication With
Body Control Module -
Alive / sequence counter
incorrect / not updated
Alive counter fault
Check Central Junction Box for stored DTCs. Check
CAN Bus Circuit for fault U0140-83
Lost Communication With
Body Control Module -
Value of signal protection
calculation incorrect
Checksum fault
Check Central Junction Box for stored DTCs. Check
CAN Bus Circuit for fault U0140-87
Lost Communication With
Body Control Module -
Missing message
CAN Timeout
Check Central Junction Box for stored DTCs. Check
CAN Bus Circuit for fault U0155-87
Lost Communication With
Instrument Panel Cluster
(IPC) Control Module - Missing message
CAN timeout instrument
cluster
Check Instrument Cluster for stored DTCs. Check
CAN Bus Circuit for fault U0300-68
Control Module - Event
information
Transmission software
does not match vehicle
network
Check Central Junction Box software level, Check
Transmission Control Module Software level,
Update software as required using the
manufacturer approved process

1
World manufacturer identifier 2
Market, air bag specification 3
Transmission and steering code 4
Body code 5
Emission control system 6
Check digit 7
Model year 8
Assembly plant, model line 9
Production sequence number World Manufacturer Identifier

VIN Positions 1
Codes Manufacturer Make Type SAJ Jaguar Cars Limited, England Jaguar Passenger Car Market, Air Bag Specification

VIN position 2
VIN code Description A Rest of World with twin air bags, side air bags and curtain air bags K Japan with twin air bags, side air bags and curtain air bags W USA with twin air bags, side air bags and curtain air bags X Canada with twin air bags, side air bags and curtain air bags Y Mexico with twin air bags, side air bags and curtain air bags Transmission, Steering Code

VIN Position 3
VIN Code Description A Automatic LHS C Automatic RHS www.JagDocs.com

Jacking and Lifting - Lifting
Description and Operation

Lifting Points—Twin-Post Hoist and Floor Jack

CAUTIONS: Published: 11-May-2011

Do not allow the hoist adapters to contact the steering linkage, suspension arms, stabilizer bar, rear subframe stabilizer
brackets or to compress the lower suspension arm stabilizer bar insulator. Damage to the suspension, exhaust and steering
linkage components may occur if care is not exercised when positioning the hoist adapters of two-post hoists prior to lifting
the vehicle.


Never use the differential housing as a lift point. Damage to the differential housing and cover may occur.
When using a floor jack, a cushioned pad must be utilized to avoid body damage.

Rear Suspended Tow


When the vehicle is being recovered by rear suspended tow:

The ignition key must be removed from the ignition switch to lock the steering.
The rear wheels must be correctly positioned in the lifting cradle and securely tied down.
Emergency Towing


WARNING: If the engine is not running, the steering will become heavy and the force necessary to effectively apply the
brakes will be greatly increased.


CAUTION: A vehicle with a defective transmission must be towed by rear suspended tow.
When the vehicle is being towed on its own wheels:

Local regulations for the towing of vehicles must be followed. In some countries the registration number of the towing
vehicle and an 'On Tow' sign or warning triangle must be displayed at the rear of the towed vehicle.
The gear selector lever must be in Neutral.
The ignition switch must be in position II to release the steering lock and make the direction indicators, horn and stop
lamps operate.
A distance of 0,8 km (0.5 mile) must not be exceeded.
A speed of 48 km/h (30 mph) must not be exceeded.
The tow rope must be attached to the front towing eye. www.JagDocs.com

it may turn out to be the most important.

2. Do not touch anything until a road test and a thorough visual inspection of the vehicle have been carried out. Leave the
tire pressures and vehicle load just where they were when the condition was first observed. Adjusting tire pressures,
vehicle load or making other adjustments may reduce the conditions intensity to a point where it cannot be identified
clearly. It may also inject something new into the system, preventing correct diagnosis.

3. Make a visual inspection as part of the preliminary diagnosis routine, writing down anything that does not look right.
Note tire pressures, but do not adjust them yet. Note leaking fluids, loose nuts and bolts, or bright spots where
components may be rubbing against each other. Check the luggage compartment for unusual loads.
4. Road test the vehicle and define the condition by reproducing it several times during the road test.

5. Carry out the Road Test Quick Checks as soon as the condition is reproduced. This will identify the correct diagnostic
procedure. Carry out the Road Test Quick Checks more than once to verify they are providing a valid result. Remember,
the Road Test Quick Checks may not tell where the concern is, but they will tell where it is not.

Road Test Quick Checks

1. 24-80 km/h (15-50 miles/h): With light acceleration, a moaning noise is heard and possibly a vibration is felt in the
front floor pan. It is usually worse at a particular engine speed and at a particular throttle setting during acceleration at
that speed. It may also produce a moaning sound, depending on what component is causing it. Refer to Tip-In Moan in
the Symptom Chart.

2. Acceleration/deceleration: With slow acceleration and deceleration, a shake is sometimes noticed in the steering
wheel/column, seats, front floor pan, front door trim panel or front end sheet metal. It is a low frequency vibration
(around 9-15 cycles per second). It may or may not be increased by applying brakes lightly. Refer to Idle Boom/Shake
/Vibration in the Symptom Chart.

3. High speed: A vibration is felt in the front floor pan or seats with no visible shake, but with an accompanying sound or
rumble, buzz, hum, drone or booming noise. Coast with the clutch pedal depressed or shift control selector lever in
neutral and engine idling. If vibration is still evident, it may be related to wheels, tires, front brake discs, wheel hubs
or front wheel bearings. Refer to High Speed Shake in the Symptom Chart.

4. Engine rpm sensitive: A vibration is felt whenever the engine reaches a particular rpm. It will disappear in neutral
coasts. The vibration can be duplicated by operating the engine at the problem rpm while the vehicle is stationary. It
can be caused by any component, from the accessory drive belt to the torque converter which turns at engine speed
when the vehicle is stopped. Refer to High Speed Shake in the Symptom Chart.

5. Noise/vibration while turning: Clicking, popping, or grinding noises may be due to a worn, damaged, or incorrectly
installed front wheel bearing, rear drive half shaft or CV joint.

6. Noise/vibration that is road speed relative: This noise/vibration can be diagnosed independent of engine speed or gear
selected (engine speed varies but torque and road speed remain constant). The cause may be a rear drive
axle/differential whine.
Road Conditions

An experienced technician will always establish a route that will be used for all NVH diagnosis road tests. The road selected
should be reasonably smooth, level and free of undulations (unless a particular condition needs to be identified). A smooth
asphalt road that allows driving over a range of speeds is best. Gravel or bumpy roads are unsuitable because of the additional
road noise produced. Once the route is established and consistently used, the road noise variable is eliminated from the test
results.


NOTE: Some concerns may be apparent only on smooth asphalt roads.

If a customer complains of a noise or vibration on a particular road and only on a particular road, the source of the concern
may be the road surface. If possible, try to test the vehicle on the same type of road.

Vehicle Preparation

Carry out a thorough visual inspection of the vehicle before carrying out the road test. Note anything which is unusual. Do not
repair or adjust any condition until the road test is carried out, unless the vehicle is inoperative or the condition could pose a
hazard to the technician.
After verifying the condition has been corrected, make sure all components removed have been installed.

Lift Test

After a road test, it is sometimes useful to do a similar test on a lift.

When carrying out the high-speed shake diagnosis or engine accessory vibration diagnosis on a lift, observe the following
precautions:


WARNING: If only one drive wheel is allowed to rotate, speed must be limited to 55 km/h (35 miles/h) indicated on the
speedometer since actual wheel speed will be twice that indicated on the speedometer. Speed exceeding 55 km/h (35 miles/h)
or allowing the drive wheel to hang unsupported could result in tire disintegration, differential failure, constant velocity joint

and drive half shaft failure, which could cause serious personal injury and extensive vehicle damage. Failure to follow these
instructions may result in personal injury.


CAUTION: The suspension should not be allowed to hang free. When the CV joint is run at a very high angle, extra
vibration as well as damage to the seals and joints can occur.

The rear suspension lower arm should be supported as far outboard as possible. To bring the vehicle to its correct ride height,
the full weight of the vehicle should be supported in the rear by floor jacks. REFER to: (100-02 Jacking and Lifting)

Jacking (Description and Operation), Lifting (Description and Operation).
1. Raise and support the vehicle. REFER to: (100-02 Jacking and Lifting)
Jacking (Description and Operation), Lifting (Description and Operation).
2. Explore the speed range of interest using the Road Test Quick Checks as previously described.

3. Carry out a coast down in neutral. If the vehicle is free of vibration when operating at a steady indicated speed and
behaves very differently in drive and coast, a transmission concern is likely.

Note, however, that a test on the lift may produce different vibrations and noises than a road test because of the effect of the
lift. It is not unusual to find vibrations on the lift that were not found in the road test. If the condition found on the road can
be duplicated on the lift, carrying out experiments on the lift may save a great deal of time.

Exhaust Neutralization Procedure

1. Raise vehicle on lift and slacken all exhaust fixings.

2. With all fixings loose, neutralize the exhaust system.

3. Tighten all fixings to correct torque, starting at the rear-most point working towards the front of the vehicle.

Symptom Chart

Symptom Possible Cause Action High-speed shake
Wheel end vibration
Engine/transmission
Driveline GO to Pinpoint Test A. Tip-in moan
Air cleaner
Power steering
Powertrain
Engine mounts
Exhaust system GO to Pinpoint Test B. Idle boom/shake/vibration, or shudder
Cable(s)/hoses(s)
Intake air distribution and filtering system
Engine mounts
Exhaust system
Belt/pulleys GO to Pinpoint Test C. Wheel end vibration analysis
Suspension/rear drive halfshaft and CV joints
Tires/wheels
Wheel bearings
CV joint boots GO to Pinpoint Test D. Non-axle noise
Trim/mouldings
A/C system
Accessories GO to Pinpoint Test E. Pinpoint Tests


NOTE: These Pinpoint Tests are designed to take the technician through a step-by-step diagnosis procedure to determine
the cause of a condition. It may not always be necessary to follow the chart to its conclusion. Carry out only the Pinpoint Test
steps necessary to correct the condition. Then check operation of the system to make sure the condition is corrected.
After verifying that the condition has been corrected, make sure all components removed have been installed.

PINPOINT TEST A : HIGH-SPEED SHAKE TEST DETAILS/RESULTS/ACTIONS www.JagDocs.com