Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Telephone
Module (TEL)
Description and Operation
Telephone Module
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Telephone Module. For additional
diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Cellular Phone (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1A56-13 Antenna - Circuit open
Bluetooth antenna circuit
- open circuit
Refer to the electrical circuit diagrams and check blue
tooth antenna circuit for open circuit B1D79-84
Microphone Input -
Signal below
allowable range
Signal amplitude <
minimum
Refer to the electrical circuit diagrams and test
microphone input circuit for short/open circuit. Check
integrated audio module for related DTCs and refer to
relevant DTC Index U1A00-88
Private
Communication
Network - Bus off
Bluetooth phone module
internal communications
failure
Suspect the module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the
DTC Index U2100-00
Initial Configuration
Not Complete - No
sub type information
Initial configuration not
complete
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN
network integrity tests using the manufacturer
approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Configuration
incompatible
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the
telephone module. Check and install a new telephone
Published: 11-May-2011
Noise, Vibration and Harshness - Noise, Vibration and Harshness (NVH)
Description and Operation
Noise, vibration and harshness (NVH) is becoming more important as vehicles become more sophisticated and passenger
comfort levels increase. This section is designed to aid in the diagnosis, testing and repair of NVH concerns.
Noise is defined as sounds not associated with the operation of passenger compartment equipment that interface with
customer satisfaction.
Vibration is defined as impulses felt by the customer that are not caused by road surface changes.
Harshness is a ride quality issue where the customer feels that the vehicle response to the road surface is sharply
transmitted to the customer.
Diagnostic Theory
Diagnosis is more than just following a series of interrelated steps in order to find the solution to the specific condition. It is a
way of looking at systems that are not functioning the way they should and finding out why. Also it is knowing how the system
should work and whether it is working correctly.
There are basic rules for diagnosis. If these rules are followed, the cause of the condition is usually found the first time
through the system.
Know the System
Know how the parts go together.
Know how the system operates as well as its limits and what happens when the system goes wrong.
Sometimes this means checking the system against one that is known to be working correctly.
Know the History of the System
A clue in any one of these areas may save time:
How old or new is the system?
What kind of treatment has it had?
Has it been repaired in the past in such a manner that might relate to the present condition?
What is the repair history?
Know the History of the Condition
Did it start suddenly or appear gradually?
Was it related to some other occurrence such as a collision or previous part renewal?
Know how the condition made itself known; it may be an important clue to the cause.
Know the Probability of Certain Conditions Developing
Look for the simple rather than the complex.
For example:
- Electrical conditions usually occur at connections rather than components.
- An engine no-start is more likely to be caused by a loose wire or small adjustment rather than a sheared-off
camshaft.
Know the difference between impossible and improbable. Certain failures in a system can be improbable but still
happen.
New parts are just that, new. It does not mean they are always good functioning parts.
Do Not Cure the Symptom and Leave the Cause
Lowering the pressure in a front tire may correct the condition of a vehicle leaning to one side, but it does not correct the
original condition.
Be Positive the Cause is Found
Double check the findings.
What caused a worn component?
A loose transmission or engine mount could indicate that other mounts are also loose.
Diagnostic Charts
Charts are a simple way of expressing the relationship between basic logic and a physical system of components. They help
discover the cause of a condition in the least time. Diagnostic charts combine many areas of diagnosis into one visual display:
probability of certain things occurring in a system
speed of checking certain components or functions before others
simplicity of carrying out certain tests before others
elimination of checking huge portions of a system by carrying out simple tests
certainty of narrowing down the search to a small portion before carrying out in-depth testing
The fastest way to find a condition is to work with the tools that are available. This means working with proven diagnostic
charts and the correct special equipment for the system.
Published: 16-Sep-2013
Noise, Vibration and Harshness - Noise, Vibration and Harshness (NVH)
Diagnosis and Testing
Principle of Operation
For a detailed description of Noise, Vibration and Harshness issues, refer to the Description and Operation section of the
workshop manual.
REFER to: Noise, Vibration and Harshness (NVH) (100-04 Noise, Vibration and Harshness, Description and Operation).
Inspection and Verification
1. Verify the customer's concerns by operating the vehicle to duplicate the condition.
2. Visually inspect the vehicle to determine any obvious cause(s) of the concern(s).
3. If the inspection reveals obvious causes that can be readily identified, repair as necessary.
4. If the concern(s) remains after the inspection, determine the symptom(s) and refer to the Symptom Chart.
How To Use This Diagnostic Procedure Section
Noise, vibration and harshness (NVH) concerns have become more important as vehicles have become more sensitive to
these vibrations. This section is designed as an aid to identifying these situations
The section provides diagnostic procedures based on symptoms. If the condition occurs at high speed, for instance, the
most likely place to start is under High Speed Shake
The road test procedure will tell how to sort the conditions into categories and how to tell a vibration from a shake
A series of Road Test Quick Checks is provided to make sure that a cause is either pinpointed or eliminated
Name the condition, proceed to the appropriate section and locate the correct diagnosis. When the condition is
identified, the job is partly done
Follow the diagnostic procedure as outlined
Quick Checks are described within the step, while more involved tests and adjustments are outlined in General
Procedures
Always follow each step exactly and make notes to recall important findings later
Customer Interview
The road test and customer interview (if available) provide information that will help identify the concerns and will provide
direction to the correct starting point for diagnosis.
Identify the Condition
NVH problems usually occur in a number of areas:
tires
engine accessories
suspension
driveline
air leakage (wind noise)
squeaks and rattles
heating ventilation and air conditioning (HVAC)
electrical (e.g. motor noise)
transmission
engine
It is important, therefore, that an NVH concern be isolated into its specific area(s) as soon as possible. The easiest and
quickest way to do this is to carry out the Road Test as outlined.
Noise Diagnostic Procedure
Non-Axle Noise
The five most important sources of non-axle noise are exhaust, tires, roof racks, trim and mouldings, and transmission.
Therefore, make sure that none of the following conditions are the cause of the noise before proceeding with a driveline tear
down and diagnosis.
Under certain conditions, the pitch of the exhaust may sound very much like gear noise. At other times, it can be
mistaken for a wheel bearing rumble
Tires, especially snow tires, can have a high pitched tread whine or roar, similar to gear noise. Radial tires, to some
degree, have this characteristic. Also, any non-standard tire with an unusual tread construction may emit a roar or
whine type noise
Trim and mouldings can also cause whistling or a whining noise
Clunk may be a metallic noise heard when the automatic transmission is engaged in reverse or drive, or it may occur
when the throttle is applied or released. It is caused by backlash somewhere in the driveline
Bearing rumble sounds like marbles being tumbled. This condition is usually caused by a damaged wheel bearing
Upper Control Arm
The forged-aluminum upper control arm is a wishbone design and connects to the vehicle body through two plain bushes, and
links to the swan neck wheel knuckle by an integral ball joint. The upper control arm is inclined to provide anti-dive
characteristics under heavy braking, while also controlling geometry for vehicle straight-line stability.
Lower Control Arm
The forged aluminum lower control arms are of the wishbone design; the arms separate to allow for optimum bush tuning:
The rear lateral control arm is fitted with a bush at its inner end which locates between brackets on the subframe. The
arm is secured with an eccentric bolt which provides the adjustment of the suspension camber geometry. The outer end
of the control arm has a tapered hole which locates on a ball joint fitted to the wheel knuckle. An integral clevis bracket
on the forward face of the lateral control arm allows for the attachment of the forward control arm. A bush is fitted
below the clevis bracket to provide for the attachment of the stabilizer bar link. A cross-axis joint is fitted to a
cross-hole in the control arm to provide the location for the clevis attachment of the spring and damper assembly.
The forward control arm is fitted with a fluid-block rubber bush at its inner end which locates between brackets on the
subframe. The arm is secured with an eccentric bolt which provides adjustment of the castor and camber geometry. The
outer end of the control arm is fitted with a cross-axis joint and locates in the integral clevis bracket on the lateral
control arm.
Wheel Knuckle
The cast aluminum wheel knuckle is a swan neck design and attaches to the upper control arm and lower lateral control arm.
The lower lateral control arm locates on a non serviceable ball-joint integral with the wheel knuckle. The lower boss on the
rear of the knuckle provides for the attachment of the steering gear tie-rod ball joint.
The wheel knuckle also provides the mounting locations for the:
wheel hub and bearing assembly
the wheel speed sensor (integral to the wheel hub and bearing assembly)
brake caliper and disc shield.
Stabilizer Bar
The stabilizer bar is attached to the front of the subframe with bushes and mounting brackets. The pressed steel mounting
brackets locate over the bushes and are attached to the cross member with bolts screwed into threaded locations in the
subframe. The stabilizer bar has crimped, 'anti-shuffle' collars pressed in position on the inside edges of the bushes. The
collars prevent sideways movement of the stabilizer bar.
The stabilizer bar is manufactured from 32mm diameter tubular steel on supercharged models and 31mm diameter tubular
steel on diesel and normally aspirated models and has been designed to provide particular characteristics in maintaining roll
rates, specifically in primary ride comfort.
Each end of the stabilizer bar curves rearwards to attach to a ball joint on a stabilizer link. Each stabilizer link is secured to a
bush in the lower lateral arm with a bolt and locknut. The links allow the stabilizer bar to move with the wheel travel providing
maximum effectiveness.
The only difference between the front stabilizer bars, in addition to the diameter, is in the shape to accommodate engine
variant:
a slightly curved bar, between bush centers, for V6 diesel (31 mm dia) and V8 gasoline supercharged (32 mm dia),
a straight bar, between bush centers, for V6 and V8 normally aspirated gasoline engines (31 mm dia).
Spring and Damper Assembly
The spring and damper assemblies are located between the lower lateral arm and the front suspension housing in the inner
wing. Dependant on vehicle model there are three types of coil spring and damper available:
a standard oil passive damper (All models except supercharged),
an adaptive damper, also known as Computer Active Technology Suspension (CATS) on 4.2L supercharged vehicles up to
2010MY, For additional information refer to Vehicle Dynamic Suspension 4.2L.
a continuously variable adaptive damper, also known as Adaptive Dynamics System on 5.0L supercharged vehicles from
2010MY. For additional information refer to Vehicle Dynamic Suspension 5.0L.
The dampers are a monotube design with a spring seat secured by a circlip onto the damper tube. The damper's lower
spherical joint is an integral part of the lateral lower control-arm, and the damper takes the form of a clevis-end, which
straddles the spherical joint.
The damper piston is connected to a damper rod which is sealed at its exit point from the damper body. The threaded outer
end of the damper rod locates through a hole in the top mount. A self locking nut secures the top mount to the damper rod.
The damper rod on the adaptive damper has an electrical connector on the outer end of the damper rod.
Supercharged 4.2L vehicles up to 2010MY: The adaptive damper functions by restricting the flow of hydraulic fluid through
internal galleries in the damper's piston. The adaptive damper has a solenoid operated valve, which when switched allows a
greater flow of hydraulic fluid through the damper's piston. This provides a softer damping characteristic from the damper. The
adaptive damper defaults to a firmer setting when not activated. The solenoid is computer controlled and can switch between
soft and hard damping settings depending on road wheel inputs and vehicle speed.
Supercharged 5.0L vehicles from 2010MY: The variable damper functions by adjustment of a solenoid operated variable orifice,
which opens up an alternative path for oil flow within the damper. When de-energized the bypass is closed and all the oil flows
4. Connect the front shock absorber electrical connector.
All vehicles
5. Secure the fuse box.
6. Secure the coolant expansion tank.
Tighten to 10 Nm.
7. Raise the vehicle.
the aluminum wheel knuckle via an integral ball-joint.
Lower Control Arm
The aluminum lower arm locates to the subframe via one cross-axis joint and one plain rubber bush, and to the wheel knuckle
via a second plain rubber bush.
The rear of the control arm has mounting points for the damper and the stabilizer link.
Toe-Link
The toe-link is located between the wheel knuckle and brackets on the subframe.
The toe-link comprises an inner rod with integral axial ball joint. The inner ball joint has a threaded spigot which locates in a
bracket on the subframe and is secured with a locknut. The rod has an internal thread which accepts the outer rod.
The outer rod has a cross-axis joint at its outer end which is located in a clevis on the wheel knuckle, and is secured with a
bolt and locknut.
The length of the toe-link can be adjusted by rotating the inner rod. This allows for adjustment of the toe angle for the rear
wheel. Once set the inner rod can be locked in position by tightening a locknut on the outer rod against the inner rod.
Wheel Knuckle
The cast aluminum wheel knuckle attaches to:
the upper control arm via a ball-joint located in the arm,
the lower control arm via a plain rubber bush located in the arm,
the toe-link via a cross-axis joint located in the toe link.
The wheel knuckle also provides the mounting locations for the:
wheel hub assembly,
wheel bearing,
wheel speed sensor,
brake caliper,
and disc shield.
Stabilizer Bar
The solid construction stabilizer bar and bushes have been designed to provide particular characteristics in maintaining roll
rates, specifically in primary ride comfort. There are six derivatives of rear stabilizer bar, with different diameters, to support
the various powertrains:
V6 gasoline - 12.7 mm solid bar
V8 4.2L and 5.0L gasoline - 13.6 mm solid bar
V6 2.7L diesel -14.5 mm solid bar
V6 3.0L diesel - 14.5 mm solid bar
V6 3.0L diesel with Adaptive Damping – 16mm tubular
V8 4.2L gasoline supercharged – 16mm tubular
V8 5.0L gasoline supercharged
- SV8 - 17mm tubular
- XFR - 18mm tubular
The stabilizer bar is attached to the top of the subframe with two bushes and mounting brackets. The stabilizer bar has
crimped, 'anti-shuffle' collars pressed in position on the inside edges of the bushes. The collars prevent sideways movement of
the stabilizer bar.
Each end of the stabilizer bar curves rearward to attach to a ball joint on each stabilizer link. Each link is attached via a
second ball joint to a cast bracket on the lower control arm. The links allow the stabilizer bar to move with the wheel travel
providing maximum effectiveness.
Spring and Damper Assembly
The spring and damper assembly are attached to cast brackets on the lower control arms and to the vehicle body by four studs
secured by locking nuts. Dependant on vehicle model there are three types of coil spring and damper available:
a standard oil passive damper (All models except supercharged),
an adaptive damper, also known as Computer Active Technology Suspension (CATS) on 4.2L supercharged vehicles up to
2010MY, For additional information refer to Vehicle Dynamic Suspension 4.2L.
a continuously variable adaptive damper, also known as Adaptive Dynamics System on 5.0L supercharged vehicles from
2010MY. For additional information refer to Vehicle Dynamic Suspension 5.0L.
The dampers are a monotube design with a spring located by a circlip onto the damper tube. The lower end of the damper has
a spherical joint which locates in the lower control arm and is secured with a bolt.
The damper piston is connected to a damper rod which is sealed at its exit point from the damper body. The threaded outer
end of the damper rod locates through a hole in the top mount. A self locking nut secures the top mount to the damper rod.
The damper rod on the adaptive damper has an electrical connector on the outer end of the damper rod. www.JagDocs.com
Interior Trim and Ornamentation, Removal and Installation).
Vehicles with active damping
2. Disconnect the active suspension damper electrical connector.
All vehicles
3. Remove the shock absorber and spring assembly top mount
nuts. TORQUE: 28 Nm
4. WARNING: Make sure to support the vehicle with axle stands.
Raise the vehicle.
5. Remove the wheel and tire.
For additional information, refer to: Wheel and Tire (204-04 Wheels and Tires, Removal and Installation).
7. NOTE: Left-hand shown, right-hand similar.
Release the brake caliper.
Remove and discard the 2 bolts.
Tie the brake caliper aside.
8. NOTE: Left-hand shown, right-hand similar.
Disconnect the rear wheel speed sensor.
9. Disconnect the electronic parking brake actuator electrical
connector.
10. NOTE: Left-hand shown, right-hand similar.
Disconnect both parking brake cables from the rear brake
calipers.