Published: 24-Mar-2014
Information and Entertainment System - General Information - Navigation
System Map Updates
Description and Operation
Map Update Applicability - DVD/USB
Vehicle Pre - 10MY 10 MY 11 MY 12MY 13MY 14MY XK DVD DVD DVD DVD DVD DVD F-Type - - - - - USB XF DVD DVD DVD USB USB USB XJ - USB USB USB USB USB Freelander DVD DVD DVD DVD USB USB Discovery 3 DVD - - - - Discovery 4 - External HD Service Tool External HD Service Tool USB USB USB Range Rover Evoque - - - USB USB USB Range Rover Sport (L320) DVD External HD Service Tool External HD Service Tool USB USB USB Range Rover Sport (L494) - - - - - USB Range Rover (L322) DVD External HD Service Tool External HD Service Tool External HD Service Tool - - Range Rover (L405) - - - - USB USB
NOTE: For vehicles using SD card navigation updates refer to SD Card Navigation Updates (Asia Navigation) below.
Mapping Regions
Region Mapping Area 1 North America (USA, Canada and Mexico) 2 Western and Eastern Europe 3 Japan 4 Middle East (Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia and UAE 5 South Africa 6 South America (Brazil and Argentina) 7 Russia 8 Pacific (Australia and New Zealand) 9 South East Asia (Malaysia and Singapore)
DVD Map Updates
Vehicles equipped with the 'remote' navigation module are supplied with a DVD map update which is loaded into and left in
the navigation module. Map data is read directly from the DVD. This update can be carried out by the customer. www.JagDocs.com
External HD Service Tool Map Updates
Discovery 4, Range Rover Sport and Range Rover vehicles, equipped with a HDD (hard disc drive) integrated into the touch
screen, are updated at point of service. Dealers are supplied with a set of master pack map update DVD's which are loaded
onto the dealer Jaguar/Land Rover approved diagnostic equipment. The map data is then loaded from the diagnostic
equipment onto the navigation tool hard drive. The map data is loaded to the touch s screen from the navigation tool hard
drive.
The following process should be used to update the map data:
NOTE: The navigation update tool does not need the map data loading every time. This is only necessary when a new
map update DVD is released.
Using the approved Jaguar/Land Rover diagnostic equipment select the navigation update tool.
Select Setup on th navigation update tool.
NOTE: Selecting 'Cancel' returns to the 'Home Menu' screen, the map update will continue to run in the background
The map update will begin and a message will be displayed in the touch screen display advising that navigation is
unavailable.
Map update progress can be viewed as a percentage of the completed download in the Home Menu screen.
When the update is complete a message is displayed informing the user.
The navigation will restart upon completion of the map update.
NOTE: Remove USB stick immediately
Turn off the engine.
Exit, lock the vehicle and leave for at 15 minutes before using the navigation system.
Japanese Navigation
The Japanese satellite navigation system uses a separate navigation computer module.
The HDD in the ACM/IAM is not used for navigation downloads in this market.
Map updates are supplied in DVD format. The DVD is loaded into the navigation module. Map data is read directly from the
DVD.
SD Card Navigation Updates (Asia Navigation)
The Asia market navigation system is an aftermarket unit.
Map updates are supplied in an SD card format. The SD card is loaded into the navigation module. Map data is read directly
from the SD card.
NOTE: The following countries use SD card navigation updates.
Country ANGOLA ARGENTINA AZERBAIJAN BAHAMAS BARBADOS BENIN BOTSWANA BRAZIL BRUNEI BURUNDI CAYMAN ISLANDS CHILE CHINA COLOMBIA EGYPT FIJI GHANA HONG KONG INDIA INDONESIA ISRAEL JAMAICA KENYA LEBANON LESOTHO MALAWI MALI MAURITIUS MONGOLIA MOROCCO MOZAMBIQUE NAMIBIA NIGER www.JagDocs.com
Published: 11-Jul-2014
Information and Entertainment System - General Information - Information
and Entertainment System
Diagnosis and Testing
Principle of Operation
For a detailed description of the Information and Entertainment System, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (415-01A Information and Entertainment System)
Audio System (Description and Operation), Audio System (Description and Operation), Audio System (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.
Symptom Chart
Symptom Display Possible Causes Action Poor audio quality (all
sources) Display normal
MOST harness
connections loose
MOST harness
connections
contaminated
MOST harness
misrouted
- Too many
bends
- Bend radius
less than
25mm
Check MOST harness connectors for
security
Check MOST harness connectors for
contamination
Check the routing of the MOST harness Information and
entertainment system
inoperative Touch screen blank or
displaying a flashing
logo
MOST network fault
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
DTC Index
For a list of Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00. REFER to:
(100-00 General Information)
Published: 11-May-2011
Information and Entertainment System - General Information - Navigation
System
Diagnosis and Testing
Principle of Operation
For a detailed description of the Navigation System, refer to the relevant Description and Operation sections in the workshop
manual. REFER to: (415-01 Information and Entertainment System)
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.
DTC Index
Navigation System Module
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
DTC Description Possible Cause Action B1A8911
Satellite
Antenna
Satellite antenna circuit -
short to ground Check satellite antenna connections. Refer to the electrical circuit
diagrams and check satellite antenna circuit for short to ground B1A8913
Satellite
Antenna
Satellite antenna circuit -
open circuit Check satellite antenna connections. Refer to the electrical circuit
diagrams and check satellite antenna circuit for open circuit B1A891B
Satellite
Antenna
Satellite antenna - circuit
resistance above
threshold Suspect navigation module. Check and install a new navigation system
module as required, refer to the new module/component installation
note at the top of the DTC Index B1D5514 Antenna #2
TMC/VICS FM antenna
circuit - open circuit Check TMC/VICS FM antenna connections. Refer to the electrical circuit
diagrams and check TMC/VICS FM antenna circuit for open circuit B1D5614
Antenna #3
Circuit
VICS antenna circuit -
open circuit Check VICS antenna connections. Refer to the electrical circuit
diagrams and check VICS antenna circuit for open circuit U200531
Vehicle
Speed
Missing vehicle speed
message Check ABS module and Instrument Cluster for speed related DTCs and
refer to relevant DTC Index U300049
Control
Module
Internal electronic failure Suspect the navigation module. Check and install a new navigation
system module as required, refer to the new module/component
installation note at the top of the DTC Index U300055
Control
Module
Incorrect car
configuration data
received Using the manufacturer approved diagnostic system check/amend the
Car Configuration File parameter in block 2, byte 127 to match vehicle
market/specification. If the DTC remains check navigation system
module part number and ensure the correct component is installed to
vehicle market/specification U300087
Control
Module
Missing message Re-configure the RJB using the manufacturer approved diagnostic
system. Check navigation module for DTCs and refer to the DTC Index.
Check CAN network integrity using the manufacturer approved diagnostic system U300098
Control
Module
Component or system
over temperature Check for additional DTCs and refer to DTC Index. Clear DTC and
re-test/monitor condition for re-occurrence U300317
Battery
Voltage
Circuit voltage above
threshold Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system U300362
Battery
Voltage
Mis-match in battery
voltage, of 2 volts or
more, between
navigation module and
RJB Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system Touch Screen Display (TSD)
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).
www.JagDocs.com
When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
DTC Description Possible Cause Action B100E25 Video Input 'A'
ODST Only - TV video
synch mis-match Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system B100F25 Video Input 'B'
ODST Only - Reverse
Camera video synch
mis-match Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system U1A0101
Communication
Link
ODST Only - cable from
navigation module not
correctly installed Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system. Check electrical harness
from navigation module is correctly installed U1A0115
Communication
Link
TSD to navigation
module circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system. Refer to the electrical
circuit diagrams and check TSD to navigation module circuit for
short to power, open circuit U1A4B48
Control Module
Processor B
Supervision software
failure Re-configure the TSD using the manufacturer approved diagnostic
system U300044 Control Module
EEPROM, External RAM
access failure Suspect the TSD, check and install a new TSD as required, refer to
the new module/component installation note at the top of the DTC
Index U300048 Control Module
Supervision software
failure Re-configure the TSD using the manufacturer approved diagnostic
system U30004B Control Module
Touch panel backlight -
high temperature
detected Allow the system to cool, clear the DTC and check/monitor system
for re-occurrence. If DTC re-occurs suspect the TSD. Check and
install a new TSD as required, refer to the new module/component
installation note at the top of the DTC Index U300055 Control Module
Incorrect Car
Configuration
Parameters received Check/amend the Car Configuration File using the manufacturer
approved diagnostic system U300087 Control Module
Car Configuration File
not received Check RJB for related DTCs and refer to relevant DTC Index. Check
CAN and MOST networks, carry out the CAN and MOST network
tests using the manufacturer approved diagnostic system U300098 Control Module
TSD internal
temperature over limit Allow the system to cool, clear the DTC and check/monitor system
for re-occurrence. If DTC re-occurs suspect the TSD. Check and
install a new TSD as required, refer to the new module/component
installation note at the top of the DTC Index U300316 Battery Voltage
Circuit voltage below
threshold Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system U300317 Battery Voltage
Circuit voltage above
threshold Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system