General Information - General Service Information
Description and Operation
Repairs and Replacements Published: 28-Dec-2012
When service parts are required, it is essential that only genuine Jaguar/Daimler replacements are used.
Attention is drawn to the following points concerning repairs and the installation of replacement parts and accessories:
Safety features embodied in the vehicle may be impaired if other than genuine parts are installed. In certain territories,
legislation prohibits the installation of parts which are not produced to the vehicle manufacturer's specification.
Torque wrench setting figures given in this manual must be strictly adhered to. Locking devices, where specified, must
be installed. If the efficiency of a locking device is impaired during removal it must be renewed.
Owners purchasing accessories while travelling abroad should make sure that the accessory and its installed location on
the vehicle conform to mandatory requirements existing in their country of origin.
The vehicle warranty may be invalidated by the installation of other than genuine Jaguar/Daimler parts. All
Jaguar/Daimler replacements have the full backing of the factory warranty.
Jaguar/Daimler dealers are obliged to supply only genuine service parts.
Vehicle Specifications
Purchasers are advised that the specification details set out in this manual apply to a range of vehicles and not to any specific
one. For the specification of a particular vehicle, purchasers should consult their dealer.
The Manufacturer reserves the right to vary the specifications, with or without notice, and at such times and in such manner as
the Manufacturer thinks fit. Major as well as minor changes may be involved, in accordance with the Manufacturer's policy of
continuous improvement.
Whilst every effort is made to make sure the accuracy of the particulars contained in this manual, neither the Manufacturer nor
the Dealer, by whom the manual is supplied, shall in any circumstances be held liable for any inaccuracy or the consequences
thereof.
Service Repair Operation Numbering
A master index of numbered operations has been compiled for universal application to all vehicles manufactured by Jaguar
Land Rover Limited.
Each operation is allocated a number from the master index and cross-refers with an identical number in the Repair Operation
Times schedule. The number consists of six digits arranged in three pairs.
Each maintenance procedure in this manual is described in the sequence necessary to complete the operation in the minimum
time, as specified in the Repair Operation Times schedule.
References to Bank-1 and Bank-2
References to Bank-1 and Bank-2 are made with regard to the engine. When viewed from the flywheel the right-hand bank will
be Bank-1 and the left-hand bank will be Bank-2.
Special Tools
Any special tools and equipment required to perform a maintenance procedure, are shown at the beginning of each procedure.
When possible, illustrations are given to assist in identifying the tool needed.
Disconnecting/Connecting the Battery
Always stop the engine before disconnecting the battery negative lead and make sure the battery positive lead is isolated i.e.
wrapped in a suitable cloth.
WARNING: Radio code saving devices must not be used when conducting work on Air Bag or Fuel systems. It must be
noted that, when using these devices, the vehicle electrical system is still live albeit with a reduced current flow.
NOTE: Before disconnecting the battery make sure that the radio receiver/cassette player/mini disc player and compact
disc player keycodes are known and, that no data is required from the Engine Control Module (ECM) as battery disconnection
will erase any fault codes and idle/drive values held in the Keep Alive Memory (KAM).
Always disconnect the battery before commencing repair operations which require:
The vehicle to be jacked up
Work on the engine
Work underneath the vehicle
Arc welding
Alternatively a Radio Code Saver may be used, when not working on the Air Bag or Fuel systems. With the battery
disconnected, a Radio Code Saver will allow sufficient current to pass to maintain the radio receiver/cassette player/mini disc
player and compact disc player memory, operate the clock and supply the door operated interior lights while isolating the
battery in the event of a short circuit.
Reconnecting the Battery
WARNING: If the battery has been on bench charge the cells may be giving off explosive hydrogen gas. Avoid creating
sparks, and if in doubt cover the vent plugs or covers with a damp cloth.
Always make sure that all electrical systems are switched OFF before reconnecting the battery to avoid causing sparks or
damage to sensitive electrical equipment.
Always reconnect the battery positive lead first and the negative last, ensuring that there is a good electrical contact and the
battery terminals are secure.
Restart the clock (where installed) and set it to the correct time.
Enter the radio receiver/cassette player/mini disc player and compact disc player keycodes and preset' frequencies, if known.
Following reconnection of the battery, the engine should be allowed to idle until it has reached normal operating temperature
as the stored idle and drive values contained within the ECM have been lost. Allow the vehicle to idle for a further three
minutes. Drive the vehicle at constant speeds of approximately 48 km/h (30 mph), 64 km/h (40 mph), 80 km/h (50 mph), 96
km/h (60 mph) and 112 km/h (70 mph) for three minutes each. This will allow the ECM to relearn idle and drive values, and
may cause driveability concerns if the procedure is not carried out.
Connecting a Slave Battery Using Jump Leads
WARNING: If the slave battery has recently been charged and is gassing, cover the vent plugs or covers with a damp
cloth to reduce the risk of explosion should arcing occur when connecting the jump leads.
CAUTIONS:
A discharged battery condition may have been caused by an electrical short circuit. If this condition exists there will be
an apparently live circuit on the vehicle even when all circuits are switched off. This can cause arcing when the jump leads are
connected.
Whilst it is not recommended that the vehicle is jump started, it is recognized that this may occasionally be the only
practical way to mobilize a vehicle. In such an instance the discharged battery must be recharged immediately after jump
starting to avoid permanent damage.
Always make sure that the jump leads are adequate for the task. Heavy duty cables must be used.
Always make sure that the slave battery is of the same voltage as the vehicle battery. The batteries must be connected
in parallel.
Always make sure that switchable electric circuits are switched off before connecting jump leads. This reduces the risk
of sparks occurring when the final connection is made.
WARNING: Make sure that the ends of the jump leads do not touch each other or ground against the vehicle body at any
time while the leads are attached to the battery. A fully charged battery, if shorted through jump leads, can discharge at a rate
well above 1000 amps causing violent arcing and very rapid heating of the jump leads and terminals, and can even cause the
battery to explode.
Always connect the jump leads in the following sequence.
Slave battery positive first then vehicle battery positive.
Slave battery negative next and then vehicle ground at least, 300 mm (12 in) from the battery terminal e.g. engine
lifting bracket. www.JagDocs.com
Published: 11-Jul-2014
Information and Entertainment System - General Information - Information
and Entertainment System
Diagnosis and Testing
Principle of Operation
For a detailed description of the Information and Entertainment System, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (415-01A Information and Entertainment System)
Audio System (Description and Operation), Audio System (Description and Operation), Audio System (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.
Symptom Chart
Symptom Display Possible Causes Action Poor audio quality (all
sources) Display normal
MOST harness
connections loose
MOST harness
connections
contaminated
MOST harness
misrouted
- Too many
bends
- Bend radius
less than
25mm
Check MOST harness connectors for
security
Check MOST harness connectors for
contamination
Check the routing of the MOST harness Information and
entertainment system
inoperative Touch screen blank or
displaying a flashing
logo
MOST network fault
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
DTC Index
For a list of Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00. REFER to:
(100-00 General Information)
Published: 11-May-2011
Information and Entertainment System - General Information - Navigation
System
Diagnosis and Testing
Principle of Operation
For a detailed description of the Navigation System, refer to the relevant Description and Operation sections in the workshop
manual. REFER to: (415-01 Information and Entertainment System)
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.
DTC Index
Navigation System Module
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
player is only compatible with standard CD's. All other versions of CD player are compatible with standard CDs and CDs with MP3 or WMA (windows media audio) files.
A portable audio module allows for the connection of a range of portable audio devices to the car’s audio system. The portable
audio module is controlled through the IAM (integrated audio module) and Touch-screen with play back through the car’s
speaker system. The introduction of this system allows the user to import their personal portable media player to interface
with the car, including iPod and other MP3 players, or USB mass storage devices such as memory sticks. MP3 players can also
be controlled through the Touch-screen if they are configured as mass storage devices. Details of how to do this will be
contained in the manufacturers instructions.
The chosen audio device can be plugged into the car using an interface panel located in the floor console between the front
seats. The interface includes a 3.5mm auxiliary jack-plug socket, a 12-volt power supply, a dedicated iPod connector with
charging function, plus a USB2 connector which allows connectivity for a wide variety of USB devices. The USB port also
provides a charging function although it does not support a USB hub. The maximum charging current supplied is 500ma. The
user can connect an iPod and USB device at the same time, changing the source via the Touch-screen. The non selected source
will still charge.
The Jaguar Sound System is the basic audio system which comprises of an IAM (integrated audio module) with no external
amplifier and 8 speakers.
The Jaguar 320W Premium Sound System has the addition of an AUD 8 power amplifier and a 9 speaker system.
The Bowers & Wilkins 440w Surround Sound System additions include an AUD 12 power amplifier, a Dolby Pro-Logic 2 7.1
Surround Sound System, and 14 speakers.
DAB (digital audio broadcasting) is available for most European markets and gives access to digital radio channels for better
sound quality and enhanced functionality depending on local service availability. The DAB (digital audio broadcasting) module
is located in the luggage compartment. The system receives reception signals from the following sources to ensure optimum
signal strength.
DAB band L antenna located in the roof pod antenna module
DAB band III antenna located in the heated rear window.
For NAS vehicles the digital format adopted is satellite radio which specifically links to the Sirius network. The system operates
in the S-band frequency range, and as a result of the use of satellite transmission, has the ability to provide CD quality audio broadcasts over very large areas (typically continents). The satellite radio receiver is located in the luggage compartment. The
system receives reception signals from the satellite radio antenna located in the roof pod module.
Primary user control of the audio system is via the ICP (integrated control panel) and the Touch-screen which are located in the
center of the instrument panel. Control signals from the ICP (integrated control panel) are relayed on the medium speed CAN
(controller area network) bus to the ICM (information control module). The ICM (information control module) relays the control
signals to the rest of the audio system on the MOST (media oriented systems transport) ring. The ICM (information control
module) is the timing master for the MOST (media oriented systems transport) ring and also hosts a gateway function between
the medium speed CAN bus and the MOST (media oriented systems transport) ring. Audio output signals on the Jaguar 320W Premium Sound System and Bowers & Wilkins 440W Surround Sound System are sent on the MOST (media oriented systems
transport) ring from the IAM (integrated audio module) to the power amplifier for speaker output. www.JagDocs.com
1 Volume adjustment 2 Change pre-set radio stations or CD tracks 3 Select audio source 4 Audio mute control/JaguarVoice control Additional control of the audio system is available in the form of steering wheel mounted switches which are located on the
left hand side of the steering wheel. The four switches provide for volume adjustment, change pre-set radio stations or CD tracks, select audio source and finally audio mute control. The mute control is also used for JaguarVoice control.
The steering wheel audio control switches are hardwired through the clock spring to the ICM. The ICM processes the analogue
signals from the switches into digital signals. The digital signals are then passed from the ICM onto the MOST system to
control the requested audio functions.
AVC (automatic volume control) controls the audio volume in relation to vehicle speed. As vehicle speed increases the audio
level is adjusted to compensate for extra road and vehicle noise. There are three settings for AVC:
Low
Medium
High
Setting of the AVC level is made using the audio controls. The default setting is medium.
The vehicle speed signal is used to enable the ICM to calculate the volume adjustment required. The vehicle speed signal is
received over the CAN. The signal is an average of the four wheel speed sensor signals. Should an invalid speed signal be received the AVC will not alter the output volume.
INTEGRATED AUDIO MODULE Component Description
The IAM is located in the center console behind the ICP faceplate, and combines the radio tuner and CD player. The head unit controls which of the two sources is routed to the speakers. All tuner versions have AM/FM reception. Each audio system
features auto-store, with a press and hold function to store selected channels as pre-sets. The standard search facility finds
the nine strongest channels currently available, while search and manual tuning allow channels to be stored as above.
The Jaguar Sound System IAM uses an internal amplifier which directly drives the system speakers. The Jaguar 320W Premium
Sound System and Bowers & Wilkins 440W Surround Sound System differs from the Jaguar Sound System with the addition of
an external amplifier. Audio output signals from the IAM are sent on the MOST system to the external amplifier which drives
the system speakers.
Item Description 1 iPod connection 2 USB connection 3 Auxiliary connection The chosen audio device is plugged into the car using the interface panel located in the center console between the front
seats. Vehicles with the optional iPod function are supplied with a bespoke iPod lead in the vehicle delivery pack .
A menu option is available through the Touch-screen audio section when selecting a portable audio device for operation
through the vehicle audio system.
After the connection of an iPod or USB mass storage device the Touch-screen is used to operate and search the connected
device. Due to safety regulations, the normal control interfaces of either the iPod or USB device are disabled when it is
plugged into the interface panel.
NOTE: Some MP3 players have their own file system that is not supported by this system. To use the MP3 player it must
be set to USB Removable Device or Mass Storage Device mode. The manufacturer's information should include details of this
procedure. Only music that has been added to the device in this mode can be played via the vehicle's portable audio system.
Conversely, connection of any devices through the auxiliary connection cannot be controlled through the touch-screen and are www.JagDocs.com
Navigation System - Navigation System
Diagnosis and Testing
Inspection and Verification Published: 15-Jul-2014
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage, water ingress and system integrity.
Visual Inspection
Mechanical Electrical
Navigation system DVD player Mechanism
Navigation system display
Navigation system module
GPS antenna
Wiring harness for damage and corrosion
ABS Module
Electrical connector(s)
Audio unit
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
Symptom Chart
Symptom Possible Cause Action Poor satellite reception
Electrical harness open/short
circuit, dis-connected
Component failure
No reception from satellite GO to Pinpoint Test A. Map disc will not insert/eject
Electrical harness open/short
circuit, dis-connected
Component failure
Map disc failure GO to Pinpoint Test B. Black screen (navigation map
screen does not display)
Electrical harness open/short
circuit, dis-connected
Component failure
GVIF cable GO to Pinpoint Test C. Navigation map screen color
is abnormal
Electrical harness open/short
circuit, dis-connected
Component failure
GVIF cable GO to Pinpoint Test D.