player is only compatible with standard CD's. All other versions of CD player are compatible with standard CDs and CDs with MP3 or WMA (windows media audio) files.
A portable audio module allows for the connection of a range of portable audio devices to the car’s audio system. The portable
audio module is controlled through the IAM (integrated audio module) and Touch-screen with play back through the car’s
speaker system. The introduction of this system allows the user to import their personal portable media player to interface
with the car, including iPod and other MP3 players, or USB mass storage devices such as memory sticks. MP3 players can also
be controlled through the Touch-screen if they are configured as mass storage devices. Details of how to do this will be
contained in the manufacturers instructions.
The chosen audio device can be plugged into the car using an interface panel located in the floor console between the front
seats. The interface includes a 3.5mm auxiliary jack-plug socket, a 12-volt power supply, a dedicated iPod connector with
charging function, plus a USB2 connector which allows connectivity for a wide variety of USB devices. The USB port also
provides a charging function although it does not support a USB hub. The maximum charging current supplied is 500ma. The
user can connect an iPod and USB device at the same time, changing the source via the Touch-screen. The non selected source
will still charge.
The Jaguar Sound System is the basic audio system which comprises of an IAM (integrated audio module) with no external
amplifier and 8 speakers.
The Jaguar 320W Premium Sound System has the addition of an AUD 8 power amplifier and a 9 speaker system.
The Bowers & Wilkins 440w Surround Sound System additions include an AUD 12 power amplifier, a Dolby Pro-Logic 2 7.1
Surround Sound System, and 14 speakers.
DAB (digital audio broadcasting) is available for most European markets and gives access to digital radio channels for better
sound quality and enhanced functionality depending on local service availability. The DAB (digital audio broadcasting) module
is located in the luggage compartment. The system receives reception signals from the following sources to ensure optimum
signal strength.
DAB band L antenna located in the roof pod antenna module
DAB band III antenna located in the heated rear window.
For NAS vehicles the digital format adopted is satellite radio which specifically links to the Sirius network. The system operates
in the S-band frequency range, and as a result of the use of satellite transmission, has the ability to provide CD quality audio broadcasts over very large areas (typically continents). The satellite radio receiver is located in the luggage compartment. The
system receives reception signals from the satellite radio antenna located in the roof pod module.
Primary user control of the audio system is via the ICP (integrated control panel) and the Touch-screen which are located in the
center of the instrument panel. Control signals from the ICP (integrated control panel) are relayed on the medium speed CAN
(controller area network) bus to the ICM (information control module). The ICM (information control module) relays the control
signals to the rest of the audio system on the MOST (media oriented systems transport) ring. The ICM (information control
module) is the timing master for the MOST (media oriented systems transport) ring and also hosts a gateway function between
the medium speed CAN bus and the MOST (media oriented systems transport) ring. Audio output signals on the Jaguar 320W Premium Sound System and Bowers & Wilkins 440W Surround Sound System are sent on the MOST (media oriented systems
transport) ring from the IAM (integrated audio module) to the power amplifier for speaker output. www.JagDocs.com
Symptom Possible Cause Action
The connected iPOD® unit's
battery is not holding charge and
requires replacement
See diagnostic procedures as specified in pinpoint test A2
"Check The iPOD® Battery" below GO to Pinpoint Test A.
The iPOD® dock cable is not
securely installed
The iPOD® dock cable is faulty
See diagnostic procedures as specified in pinpoint test A3
"Check The iPOD® Is Charging When Connected To The
Audio Input Control Module" below GO to Pinpoint Test A. Symptom Chart - Intermittent Fault With Playback From USB Device
Symptom Possible Cause Action Intermittent fault
with USB
playback
The USB memory stick
is damaged or faulty
The USB memory stick
is incompatible with
the audio input control
module
Check for correct operation by connecting another working USB
memory stick loaded with a compatible test file (files may be
downloaded from Dension website). If fault clears, then the original
USB stick should be replaced. If problem persists, suspect a fault with
the USB extension cable
The USB extension
cable is not securely
installed
The USB extension
cable is faulty
See diagnostic procedures as specified in pinpoint test B3 "Check The
USB Extension Cable Is Operational And Securely Installed" below GO
to Pinpoint Test B.
The audio input control
module power harness
is not securely installed
The audio input control
module power harness
is faulty
Ensure all connectors of the audio input control module power harness
are correctly secured
If problem persists, check and install a new audio input control
module power harness Not all sound
files on the USB
are played
Sound files may be
saved in an
incompatible file format
Check that affected sound file is encoded in a compatible file format
- Compatible file formats: AAC (up to 320 kbit/s); MP3 (up to
320 kbit/s); MP3 variable bit rate (up to 320 kbit/s); WAV -
uncompressed files; OGG (up to 320 kbit/s); WMA - except
DRM protected files (up to 320 kbit/s)
Sound files may be
corrupted
Check integrity of affected files and remove any damaged files from
the memory stick Symptom Chart - No Response From CDC Button
Symptom Possible Cause Action No response
when the CDC
button is pressed
USB input or iPOD® input
faulty
First check operation of iPOD® playback. If iPOD® operates
normally but USB playback is faulty, then follow diagnostic
procedures as specified in pinpoint test B GO to Pinpoint Test B. If iPOD® playback is faulty but USB playback operates normally,
then follow diagnostic procedures as specified in pinpoint test A
GO to Pinpoint Test A.
The auxiliary input may be
switched to bypass mode
See diagnostic procedures as specified in pinpoint test A5:
"Check If The Bypass Switch On The Auxiliary Input Unit Is
Activated" below GO to Pinpoint Test A.
The audio input control
module power harness is not
securely installed
The audio input control
module power
supply/harness is faulty
Ensure all connectors of the audio input control module power
harness are correctly secured
See diagnostic procedures as specified in pinpoint tests C1:
"Check The Integrity Of Power Supply From Vehicle" and C2:
"Check The Integrity And Operation Of The Audio Input Control
Module Power Harness" below GO to Pinpoint Test C.
Optical cables/connectors (if
fitted) are not securely
installed
Optical cables/connectors (if
fitted) are faulty
Ensure the optical cables are routed appropriately to avoid
pinching the cable and with no excessive bends or kinks. Ensure
all connectors of the optical cables are correctly secured. Replace
any damaged or faulty optical cables and/or connectors as
required
If no CD changer is fitted, ensure that the optical cables are
configured in a closed loop so that the optical circuit is intact
Symptom Chart - iPOD® Related Faults
Symptom Possible Cause Action iPOD® inoperative
iPOD® configured or
connected incorrectly
If iPOD® playback is faulty but USB playback operates
normally, then follow diagnostic procedures as
specified in pinpoint test A GO to Pinpoint Test A. iPOD® does not operate and
in-car display shows "99" on
the screen
The connected iPOD®
unit has crashed or frozen
See diagnostic procedures as specified in pinpoint test
A1 "Check The Operation Of The iPOD®" below GO to
Pinpoint Test A.
The connected iPOD®
unit's battery is flat and
requires charging
The connected iPOD®
unit's battery is not
holding charge and
requires replacement
See diagnostic procedures as specified in pinpoint test
A2 "Check The iPOD® Battery" below GO to Pinpoint
Test A.
The iPOD® unit is not
compatible with the audio
input control module
See diagnostic procedures as specified in pinpoint test
A4 "Check The iPOD® Is Compatible With The Audio
Input Control Module" below GO to Pinpoint Test A. iPOD® playback drops out and
system reverts to radio input
USB input or iPOD® input
faulty
First check operation of iPOD® playback. If iPOD®
operates normally but USB playback is faulty, then
follow diagnostic procedures as specified in pinpoint
test B GO to Pinpoint Test B. If iPOD® playback is faulty but USB playback operates
normally, then follow diagnostic procedures as
specified in pinpoint test A GO to Pinpoint Test A.
The connected iPOD®
unit has crashed or frozen
See diagnostic procedures as specified in pinpoint test
A1 "Check The Operation Of The iPOD®" below GO to
Pinpoint Test A.
The connected iPOD®
unit's battery is flat and
requires charging
The connected iPOD®
unit's battery is not
holding charge and
requires replacement
See diagnostic procedures as specified in pinpoint test
A2 "Check The iPOD® Battery" below GO to Pinpoint
Test A.
The auxiliary input unit is
faulty
See diagnostic procedures as specified in pinpoint test
A6 "Check The Operation Of The Auxiliary Input Unit"
below GO to Pinpoint Test A. iPOD® unit will not charge
when connected to the audio
input control module
The iPOD® unit is not
compatible with the audio
input control module
See diagnostic procedures as specified in pinpoint test
A4 "Check The iPOD® Is Compatible With The Audio
Input Control Module" below GO to Pinpoint Test A.
The iPOD® dock cable is
not securely installed
The iPOD® dock cable is
faulty
See diagnostic procedures as specified in pinpoint test
A3 "Check The iPOD® Is Charging When Connected To
The Audio Input Control Module" below GO to Pinpoint
Test A. iPOD® unit keeps cutting out
and rebooting
The iPOD® unit is not
compatible with the audio
input control module
See diagnostic procedures as specified in pinpoint test
A4 "Check The iPOD® Is Compatible With The Audio
Input Control Module" below GO to Pinpoint Test A.
The iPOD® dock cable is
not securely installed
The iPOD® dock cable is
faulty
See diagnostic procedures as specified in pinpoint test
A3 "Check The iPOD® Is Charging When Connected To
The Audio Input Control Module" below GO to Pinpoint
Test A.
The connected iPOD®
unit's battery is flat and
requires charging
The connected iPOD®
See diagnostic procedures as specified in pinpoint test
A2 "Check The iPOD® Battery" below GO to Pinpoint
Test A.
Symptom Possible Cause Action unit's battery is not
holding charge and
requires replacement Unable to select specific
content on the iPOD® (ie: an
individual artist, album or
song)
Content/sound files
corrupted or incompatible
with the iPOD®
Check if files/content can be accessed by iPOD® when
it is disconnected from the audio input control module.
If fault persists, advise customer to renew or replace
the affected files iPOD® not recognised when
connected
The connected iPOD®
unit has crashed or frozen
See diagnostic procedures as specified in pinpoint test
A1 "Check The Operation Of The iPOD®" below GO to
Pinpoint Test A.
USB input or iPOD® input
faulty
First check operation of iPOD® playback. If iPOD®
operates normally but USB playback is faulty, then
follow diagnostic procedures as specified in pinpoint
test B GO to Pinpoint Test B. If iPOD® playback is faulty but USB playback operates
normally, then follow diagnostic procedures as
specified in pinpoint test A GO to Pinpoint Test A.
The auxiliary input may
be switched to bypass
mode
See diagnostic procedures as specified in pinpoint test
A5: "Check If The Bypass Switch On The Auxiliary
Input Unit Is Activated" below GO to Pinpoint Test A.
The auxiliary input unit is
faulty
See diagnostic procedures as specified in pinpoint test
A6 "Check The Operation Of The Auxiliary Input Unit"
below GO to Pinpoint Test A.
The connected iPOD®
unit's battery is flat and
requires charging
The connected iPOD®
unit's battery is not
holding charge and
requires replacement
See diagnostic procedures as specified in pinpoint test
A2 "Check The iPOD® Battery" below GO to Pinpoint
Test A.
The iPOD® unit is not
compatible with the audio
input control module
See diagnostic procedures as specified in pinpoint test
A4 "Check The iPOD® Is Compatible With The Audio
Input Control Module" below GO to Pinpoint Test A. iPOD® connector pins are
misaligned
The iPOD® dock cable is
faulty
Replace dock cable as required. To ensure optimum
compatibility, the cable with the white mini-DIN
connector - Part No C2S51762 - should be used iPOD® not working at all. If
reset, the system will work for
6 songs then cuts out again.
CDC button inoperative and
CD sometimes cuts off for 2-3
seconds
Optical cables/connectors
(if fitted) are not securely
installed
Optical cables/connectors
(if fitted) are faulty
Ensure the optical cables are routed appropriately to
avoid pinching the cable and with no excessive bends
or kinks. Ensure all connectors of the optical cables
are correctly secured. Replace any damaged or faulty
optical cables and/or connectors as required
If no CD changer is fitted, ensure that the optical
cables are configured in a closed loop so that the
optical circuit is intact iPOD® inoperative. Display
shows no magazine
The auxiliary input may
be switched to bypass
mode
See diagnostic procedures as specified in pinpoint test
A5: "Check If The Bypass Switch On The Auxiliary
Input Unit Is Activated" below GO to Pinpoint Test A. iPOD® inoperative. Display
shows menu for CD6 and has
to load all the tracks
Audio input control
module software requires
updating
Download and install the latest system software.
Software releases are available on the Dension
website - http://www.dension.com/jaguar/ Symptom Chart - USB Memory Stick/Storage Device Related Faults
Symptom Possible Cause Action No playback from memory
stick/storage device
Memory stick/storage
device configured or
connected incorrectly
If iPOD® operates normally but USB playback is faulty,
then follow diagnostic procedures as specified in pinpoint
test B GO to Pinpoint Test B.
Symptom Chart - System Faults
Symptom Possible Cause Action System defaults to Audio/CD
Changer
The auxiliary input unit
may be switched to
bypass mode
See diagnostic procedures as specified in pinpoint
test A5: "Check If The Bypass Switch On The Auxiliary
Input Unit Is Activated" below GO to Pinpoint Test A.
The auxiliary input unit is
faulty
See diagnostic procedures as specified in pinpoint
test A6 "Check The Operation Of The Auxiliary Input
Unit" below GO to Pinpoint Test A.
The memory stick/storage
device is not correctly
formatted
See diagnostic procedures as specified in pinpoint
test B1 "Check For Correct Formatting" below GO to
Pinpoint Test B.
The USB extension cable
is not securely installed
The USB extension cable
is faulty
See diagnostic procedures as specified in pinpoint
test B3 "Check The USB Extension Cable Is
Operational And Securely Installed" below GO to
Pinpoint Test B.
The USB memory stick is
damaged or faulty
The USB memory stick is
incompatible with the
audio input control
module
Check for correct operation by connecting another
working USB memory stick loaded with a compatible
test file (files may be downloaded from Dension
website). If fault clears, then the original USB stick
should be replaced. If problem persists, suspect a
fault with the USB extension cable
The storage capacity of
the memory stick/storage
device is close to or
exceeds 8 Gigabytes
See diagnostic procedures as specified in pinpoint
test B4 "Check The Capacity Of The Memory
Stick/Storage Device" below GO to Pinpoint Test B.
The connected iPOD®
unit's battery is flat and
requires charging
The connected iPOD®
unit's battery is not
holding charge and
requires replacement
See diagnostic procedures as specified in pinpoint
test A2 "Check The iPOD® Battery" below GO to
Pinpoint Test A.
The iPOD® unit is not
compatible with the audio
input control module
See diagnostic procedures as specified in pinpoint
test A4 "Check The iPOD® Is Compatible With The
Audio Input Control Module" below GO to Pinpoint
Test A.
The connected iPOD®
unit has crashed or frozen
See diagnostic procedures as specified in pinpoint
test A1 "Check The Operation Of The iPOD®" below
GO to Pinpoint Test A.
No sound from speakers
The audio input control
Ensure all connectors of the audio input control (either front/rear or module power harness is module power harness are correctly secured left/right) during not securely installed See diagnostic procedures as specified in pinpoint playback from The audio input control tests C1: "Check The Integrity Of Power Supply From iPOD®/memory stick module power Vehicle" and C2: "Check The Integrity And Operation Audio system loses supply/harness is faulty Of The Audio Input Control Module Power Harness" connection to below GO to Pinpoint Test C. iPOD®/memory stick during playback
Optical cables/connectors
(if fitted) are not securely
installed
Optical cables/connectors
(if fitted) are faulty
Ensure the optical cables are routed appropriately to
avoid pinching the cable and with no excessive bends
or kinks. Ensure all connectors of the optical cables
are correctly secured. Replace any damaged or faulty
optical cables and/or connectors as required
If no CD changer is fitted, ensure that the optical
cables are configured in a closed loop so that the
optical circuit is intact iPOD® and radio playback skips after unit has been operating for 4 minutes
The iPOD® dock cable is
not securely installed
The iPOD® dock cable is
faulty
See diagnostic procedures as specified in pinpoint
test A3 "Check The iPOD® Is Charging When
Connected To The Audio Input Control Module" below
GO to Pinpoint Test A.
PINPOINT TEST A : IPOD® INOPERATIVE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS A1: CHECK THE OPERATION OF THE IPOD® 1 Check if the iPOD® has crashed or frozen (it is unresponsive to any control commands) Has the iPOD® crashed or frozen?
Yes
Reset the iPOD® or refer to Apple service procedures
No
GO to A2. A2: CHECK THE IPOD® BATTERY 1 Check the charge state of the iPOD® battery Is the iPOD® battery flat?
Yes
Charge the iPOD® battery for at least 10 minutes either by connecting to the charger supplied with the
iPOD® or by connecting to the audio input control module. If iPOD® will not charge when connected to
the audio input control module and with the ignition on thenGO to A3. No
GO to A3. A3: CHECK THE IPOD® IS CHARGING WHEN CONNECTED TO THE AUDIO INPUT CONTROL MODULE iPOD® Dock Connector - Pin Configuration
1 Check that the iPOD® is charging when connected to the audio input control module 2 Ignition switch in position II. 3 Ensure the iPOD® dock cable is securely connected Does the iPOD® charge up while connected to the audio input control module?
Yes
GO to A4. No
Check the integrity of the iPOD® dock cable and its connections. Disconnect the iPOD® and check the
voltage readings of the iPOD® dock cable using a multimeter (Pin B8: 5 volts/Pin B15: GND). If a fault is
noted, replace dock cable as required. To ensure optimum compatibility, the cable with the white mini-DIN
connector - Part No C2S51762 - should be used. If iPOD® will not charge after replacement, then GO to A4. A4: CHECK THE IPOD® IS COMPATIBLE WITH THE AUDIO INPUT CONTROL MODULE NOTES:
Some of the earlier (pre-2004) iPOD® models may not be compatible with the audio input control module. In order to
optimise functionality the audio input control module may require a firmware update and/or connection via the latest iPOD®
dock cable with the white mini-DIN connector - Part No C2S51762. See the manufacturer website for further details -
http://www.dension.com/jaguar/
Some of the earlier (pre-2004) iPOD® models may not be compatible with the audio input control module. In order to
optimise functionality the audio input control module may require a firmware update and/or connection via the latest iPOD®
dock cable with the white mini-DIN connector - Part No C2S51762. See the manufacturer website for further details -
http://www.dension.com 1 Determine whether the iPOD® model being used is compatible with the audio input control module installed in the vehicle 2 Ensure the latest firmware updates are installed and an appropriate iPOD® dock cable is securely connected 3 For advice, check details on the Dension website - http://www.dension.com/jaguar/ www.JagDocs.com
Is the USB extension cable securely pushed into the USB connection port on the audio input control module
Yes
Replace the USB extension cable
No
Secure connections and retest B4: CHECK THE CAPACITY OF THE MEMORY STICK/STORAGE DEVICE
NOTE: The higher the capacity of the memory stick is the longer it takes to register with the audio input control module
and power up. The maximum permitted capacity is 8 Gigabytes 1 Check the storage capacity of the memory stick/storage device does not exceed 8 Gigabytes Is the storage capacity of the memory stick/storage device 8 Gigabytes or less?
Yes
High capacity devices may require longer to register and should be allowed up to two minutes to power up
following connection to the USB port. If memory stick fails to power up after two minutes, suspect a
faulty memory stick GO to B2. or USB extension cable GO to B3. No
The memory stick/storage device exceeds the maximum permitted capacity. Replace with a device with a capacity of 8 Gigabytes or less B5: CHECK IF THE BYPASS SWITCH ON THE AUXILIARY INPUT UNIT IS ACTIVATED Auxiliary Input Unit - Bypass Switch
1 Check the status of the bypass switch on the auxiliary input unit Is the switch on the auxiliary input unit to the active mode position?
Yes
GO to B6. No
Toggle the switch on the auxiliary input unit to the active mode position. Turn off the ignition and wait
two minutes until the blue LED on the auxiliary input unit is extinguished. Switch ignition back on the complete the switching process B6: CHECK THE OPERATION OF THE AUXILIARY INPUT UNIT 1 Check the operation of the auxiliary input unit 2 Disconnect the auxiliary input unit from the audio input control module. 3 Ignition switch in position 0. 4 Wait two minutes 5 Replace auxiliary input unit 6 Ignition switch in position II. Is the USB memory stick/storage device now powering up?
Yes
No further action required
No
Check the integrity of the USB extension cable and its connectionsGO to B3.
PINPOINT TEST C : POWER SUPPLY CIRCUIT/POWER HARNESS CHECKS TEST
CONDITIONS DETAILS/RESULTS/ACTIONS C1: CHECK THE INTEGRITY OF PRIMARY POWER SUPPLY 1 Remove the retrofitted audio input control module power harness 2 Reconnect the original power harness Are the standard infotainment components on the vehicle operating normally?
Yes
GO to C2. No
Check power and ground connections to the affected modules. Check for related power or lost
communications DTCs and refer to the relevant DTC index. Check fuses and battery charging system. Rectify as necessary
DTC Description Possible Causes Action U3003-62
Battery Voltage - Signal
compare failure
Mis-match of battery voltage, of
2 volts or lower, between
DDM/PDM and RJB
Check vehicle battery and charging system.
Refer to the relevant section in the
workshop manual. Refer to the electrical
circuit diagrams and check the power and
ground supply circuits to both modules www.JagDocs.com