2010 CHEVROLET IMPALA fuel

Services Provided•
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
•
Emergency Tow From a Public Road or
Highway:Tow to the nearest Chevrolet dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
•
Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•
Battery Jump Start:Service is provided to jump
start a dead battery.
Services Not Included in Roadside
Assistance•
Impound towing caused by violation of any laws.
•
Legal fines.
•
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•
Towing or services for vehicles driven on a
non-public road or highway.
8-9

Services Specific to Canadian
Purchased Vehicles•
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
•
Lock-Out Service:Vehicle registration is required.
•
Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic
route. There is a limit of six requests per year.
Additional travel information is also available.
Allow three weeks for delivery.
•
Trip Interruption Benefits and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed
receipts, and a copy of the repair orders. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
•
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor
for repairs not covered by the warranty are
the owner responsibility.
8-10

Transportation OptionsWarranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:Shuttle ServiceShuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.Public Transportation or Fuel
ReimbursementIf your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental VehicleYour dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.Additional Program InformationAll program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
8-12

ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern TimeFor Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
PrivacyYour GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
8-18

A
Accessories and Modifications............................ 6-3
Accessory Power............................................3-21
Accessory Power Outlets . ................................4-15
Additives, Fuel................................................. 6-7
Add-On Electrical Equipment............................6-95
Air Cleaner/Filter, Engine . ................................6-19
Air Conditioning..............................................4-16
Air Filter, Passenger Compartment . . ..................4-20
Airbag
Adding Equipment to Your Airbag-Equipped
Vehicle ...................................................2-73
Airbag System
How Does an Airbag Restrain?......................2-63
Passenger Sensing System...........................2-66
Servicing Your Airbag-Equipped Vehicle..........2-72
What Makes an Airbag Inflate?......................2-63
What Will You See After an Airbag Inflates? . . . . 2-64
When Should an Airbag Inflate? . . ..................2-61
Where Are the Airbags?...............................2-59
Airbags
Passenger Status Indicator...........................4-25
Readiness Light..........................................4-24
System Check.............................................2-56
Antenna
Backglass ...................................................4-86
Antenna, XM™ Satellite Radio Antenna
System . . ....................................................4-86Antilock Brake System (ABS)............................. 5-5
Warning Light.............................................4-28
Appearance Care
Aluminum Wheels........................................6-93
Care of Safety Belts....................................6-90
Chemical Paint Spotting . . . . . ..........................6-94
Cleaning Exterior Lamps/Lenses....................6-91
Fabric/Carpet..............................................6-88
Finish Care.................................................6-92
Finish Damage............................................6-94
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-90
Interior Cleaning..........................................6-87
Leather......................................................6-89
Sheet Metal Damage . . .................................6-94
Tires..........................................................6-93
Underbody Maintenance . . . . . ..........................6-94
Washing Your Vehicle . . . . ...............................6-91
Weatherstrips..............................................6-90
Windshield and Wiper Blades........................6-92
Ashtray.........................................................4-16
Assistance Program, Roadside........................... 8-7
Audio System.................................................4-57
Audio Steering Wheel Controls . . ....................4-84
Radio Reception..........................................4-85
Setting the Clock.........................................4-58
Theft-Deterrent Feature................................4-84
XM™ Satellite Radio Antenna System . . . . . . . . . . . . 4-86
Audio System(s).............................................4-59
1

Automatic Door Lock.......................................3-10
Automatic Transmission
Fluid . . . . . . . . . .................................................6-22
Operation . . . . . . . ............................................3-24
B
Backglass Antenna..........................................4-86
Battery . . . . . . . ...................................................6-38
Electric Power Management..........................4-13
Run-Down Protection...................................4-14
Belt Routing, Engine.......................................7-12
Bluetooth
®
.....................................................4-74
Brake
Emergencies................................................ 5-6
Brakes . . . . . . . ...................................................6-35
Antilock....................................................... 5-5
Parking......................................................3-27
System Warning Light..................................4-27
Braking . . . . . ...................................................... 5-4
Braking in Emergencies..................................... 5-6
Break-In, New Vehicle.....................................3-19
Bulb Replacement...........................................6-49
Fog Lamps . . . . . . ...........................................4-11
Halogen Bulbs............................................6-43
Headlamp Aiming........................................6-43
Headlamps . . . . . . ...........................................6-43Bulb Replacement (cont.)
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps..................................6-44
License Plate Lamps....................................6-49
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and Back-Up Lamps.................6-47
Buying New Tires...........................................6-68
C
Calibration.....................................................4-42
California
Perchlorate Materials Requirements................. 6-4
Warning....................................................... 6-4
California Fuel.................................................. 6-6
Canadian Owners............................................... iii
Capacities and Specifications..........................6-100
Carbon Monoxide
Engine Exhaust...........................................3-31
Trunk.........................................................3-12
Winter Driving.............................................5-17
Care of
Safety Belts................................................6-90
CD, MP3 .......................................................4-68
Center Console Storage...................................3-42
Center Seat..................................................... 2-9
Chains, Tire...................................................6-73
2

Customer Assistance......................................... 8-6
Offices . . . . . . ................................................... 8-6
Text Telephone (TTY) Users........................... 8-6
Customer Information
Service Publications Ordering Information........8-17
Customer Satisfaction Procedure........................ 8-2
D
Damage Repair, Collision.................................8-13
Data Recorders, Event....................................8-19
Daytime Running Lamps/Automatic
Headlamp System.......................................4-10
Defensive Driving............................................. 5-2
Delayed Entry Lighting.....................................4-12
Delayed Exit Lighting.......................................4-13
Delayed Locking.............................................3-10
DIC Compass . . . . . . ...........................................4-42
Disc, MP3 . .....................................................4-68
Doing Your Own Service Work........................... 6-4
Dome Lamp . . . . . . . ............................................4-11
Door
Automatic Door Lock....................................3-10
Delayed Locking..........................................3-10
Locks.......................................................... 3-9
Power Locks...............................................3-10
Programmable Automatic Door Unlock............3-11
Rear Door Security Locks . . . . . ........................3-11Driver Information Center (DIC).........................4-37
DIC Operation and Displays..........................4-37
DIC Vehicle Customization............................4-51
DIC Warnings and Messages........................4-44
Driving
At Night.....................................................5-13
Before a Long Trip......................................5-15
Defensive..................................................... 5-2
Drunk.......................................................... 5-2
Highway Hypnosis.......................................5-15
Hill and Mountain Roads..............................5-16
In Rain and on Wet Roads ...........................5-14
Loss of Control...........................................5-11
Off-Road Recovery......................................5-11
Rocking Your Vehicle to Get it Out.................5-20
Winter........................................................5-17
Driving for Better Fuel Economy . . . ....................1-21
E
E85 Fuel......................................................... 6-8
EDR .............................................................8-18
Electrical Equipment, Add-On............................6-95
Electrical System
Fuses and Circuit Breakers ...........................6-96
Headlamp Wiring.........................................6-96
Instrument Panel Fuse Block.........................6-96
4

Electrical System (cont.)
Power Windows and Other Power Options . . . . . . 6-96
Underhood Fuse Block . ................................6-97
Windshield Wiper Fuses...............................6-96
Electronic Immobilizer
PASS-Key
®
III+...........................................3-18
Electronic Immobilizer Operation
PASS-Key
®
III+...........................................3-18
Electronic Stability Control................................. 5-6
Engine
Air Cleaner/Filter.........................................6-19
Check and Service Engine Soon Lamp...........4-31
Compartment Overview................................6-14
Coolant . . ....................................................6-25
Coolant Heater............................................3-23
Coolant Temperature Gage...........................4-30
Coolant Temperature Warning Light................4-30
Cooling System...........................................6-24
Drive Belt Routing.......................................7-12
Exhaust.....................................................3-31
Oil .............................................................6-15
Overheated Protection Operating Mode...........6-32
Overheating................................................6-29
Starting . . ....................................................3-21
Engine Oil
Life System................................................6-18
Entry Lighting . . ...............................................4-12Event Data Recorders.....................................8-19
Extender, Safety Belt.......................................2-31
Exterior Lamps................................................. 4-9
F
Filter
Engine Air Cleaner......................................6-19
Finish Damage...............................................6-94
Flashers, Hazard Warning.................................. 4-3
Flash-to-Pass................................................... 4-5
Flat Tire........................................................6-74
Flat Tire, Changing.........................................6-75
Flat Tire, Storing.............................................6-83
Fluid
Automatic Transmission................................6-22
Power Steering...........................................6-32
Windshield Washer......................................6-33
Fog Lamps
Bulb Replacement.......................................4-11
Light..........................................................4-35
Folding Rear Seat...........................................2-10
Fuel............................................................... 6-5
Additives...................................................... 6-7
California Fuel.............................................. 6-6
E85 (85% Ethanol)........................................ 6-8
5