2010 CHEVROLET IMPALA emergency towing

Overheated Engine Protection
Operating ModeThis emergency operating mode allows your vehicle
to be driven to a safe place in an emergency situation.
If an overheated engine condition exists, an overheat
protection mode which alternates firing groups of
cylinders helps prevent engine damage. In this mode,
you will notice a significant loss in power and engine
performance. The coolant temperature gage will indicate
an overheat condition exists. Driving extended miles (km)
and/or towing a trailer in the overheat protection mode
should be avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any
repair. The engine oil will be severely degraded.
Repair the cause of coolant loss, change the oil
and reset the oil life system. SeeEngine Oil
on page 6-15.
Power Steering Fluid
The power steering fluid
reservoir is located toward
the rear of the engine
compartment on the
passenger’s side of the
vehicle. SeeEngine
Compartment Overview on
page 6-14for reservoir
location.
When to Check Power Steering FluidIt is not necessary to regularly check power steering fluid
unless you suspect there is a leak in the system or
you hear an unusual noise. A fluid loss in this system
could indicate a problem. Have the system inspected
and repaired.
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Services Provided•
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
•
Emergency Tow From a Public Road or
Highway:Tow to the nearest Chevrolet dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
•
Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•
Battery Jump Start:Service is provided to jump
start a dead battery.
Services Not Included in Roadside
Assistance•
Impound towing caused by violation of any laws.
•
Legal fines.
•
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•
Towing or services for vehicles driven on a
non-public road or highway.
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Insuring Your VehicleProtect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are significant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection
to your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be repaired
with GM original equipment collision parts. If such
insurance coverage is not available from your current
insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs.
If a Crash OccursHere is what to do if you are involved in a crash.•
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
•
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
•
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
•
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 8-7for more information.
•
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
•
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
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