Tire Sealant and Compressor Kit
This vehicle may come with a jack and spare tire or atire sealant and compressor kit. The kit can be usedto seal small punctures in the tread area of the tire.
SeeTire Sealant and Compressor Kit on page 6-71forcomplete operating information.
Engine Oil Life System
The engine oil life system calculates engine oil lifebased on vehicle use and displays a DIC message whenit is necessary to change the engine oil and filter. Theoil life system should be reset to 100% only following anoil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Press the DIC INFO button until OIL LIFEREMAINING displays.
3. Press and hold the DIC INFO RESET button until100% displays.
4. Turn the key to LOCK/OFF.
SeeEngine Oil Life System on page 6-16.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are somedriving tips to get the best fuel economy possible.
•Avoid fast starts and accelerate smoothly.
•Brake gradually and avoid abrupt stops.
•Avoid idling the engine for long periods of time.
•When road and weather conditions are appropriate,
use cruise control, if equipped.
•Always follow posted speed limits or drive more
slowly when conditions require.
•Keep vehicle tires properly inflated.
•Combine several trips into a single trip.
•Replace the vehicle’s tires with the same TPC Spec
number molded into the tire’s sidewall near the size.
•Follow recommended scheduled maintenance.
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Speedometer and Odometer
The speedometer shows the speed in bothmiles per hour (mph) and kilometers per hour (km/h).See “MPH (km)” underDIC Operation and Displays onpage 4-62for more information.
The odometer mileage can be checked without thevehicle running. The vehicle’s odometer works togetherwith the driver information center. Trip A and Trip Bcan be set on the odometer. See “Trip Fuel” underDIC Operation and Displays on page 4-62for moreinformation.
If the vehicle ever needs a new odometer installed, thenew one is set to the correct mileage total of theold odometer.
Tachometer
This gage indicates theengine speed inrevolutions perminute (rpm).
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Keep a record with all parts receipts and list the mileageand the date of any service work performed. SeeMaintenance Record on page 7-12.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect theairflow around it. This can cause wind noise and canaffect fuel economy and windshield washer performance.Check with your dealer/retailer before adding equipmentto the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of theproper maintenance of this vehicle. To help keep theengine clean and maintain optimum vehicleperformance, we recommend the use of gasolineadvertised as TOP TIER Detergent Gasoline.
Look for the TOP TIER label on the fuel pump to ensuregasoline meets enhanced detergency standardsdeveloped by auto companies. A list of marketersproviding TOP TIER Detergent Gasoline can be foundat www.toptiergas.com.
Gasoline Octane
Use premium unleaded gasoline with a posted octanerating of 91 or higher. You can also use regularunleaded gasoline rated at 87 octane or higher, but thevehicle’s acceleration could be slightly reduced, anda slight audible knocking noise, commonly referred to asspark knock, might be heard. If the octane is lessthan 87, you might notice a heavy knocking noise whenyou drive.
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Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oilswith the starburst symbol that meet GM standards are allthat is needed for good performance and engineprotection.
Engine oil system flushes are not recommended andcould cause engine damage not covered by the vehiclewarranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates whento change the engine oil and filter. This is based onengine revolutions and engine temperature, and not onmileage. Based on driving conditions, the mileage atwhich an oil change is indicated can vary considerably.For the oil life system to work properly, the systemmust be reset every time the oil is changed.
When the system has calculated that oil life has beendiminished, it indicates that an oil change is necessary.A CHANGE ENGINE OIL SOON message in theDriver Information Center (DIC) comes on. Change theoil as soon as possible within the next 600 miles(1 000 km). It is possible that, if driving under the bestconditions, the oil life system might not indicate thatan oil change is necessary for over a year. However, theengine oil and filter must be changed at least once ayear and at this time the system must be reset.Your dealer/retailer has trained people who will performthis work using genuine parts and reset the system.It is also important to check the oil regularly and keep itat the proper level.
If the system is ever reset accidentally, the oil must bechanged at 3,000 miles (5 000 km) since the last oilchange. Remember to reset the oil life system wheneverthe oil is changed.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important toyour dealer and to Cadillac. Normally, any concernswith the sales transaction or the operation of the vehiclewill be resolved by the dealer’s sales or servicedepartments. Sometimes, however, despite the bestintentions of all concerned, misunderstandings canoccur. If your concern has not been resolved to yoursatisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member ofdealership management. Normally, concerns canbe quickly resolved at that level. If the matter hasalready been reviewed with the sales, service or partsmanager, contact the owner of the dealership orthe general manager.
STEP TWO:If after contacting a member of dealershipmanagement, it appears your concern cannot beresolved by the dealership without further help, in theUnited States, call the Cadillac Customer AssistanceCenter, 24 hours a day, at 1-800-458-8006. In Canada,call the Canadian Cadillac Customer CommunicationCentre at 1-888-446-2000.
We encourage you to call the toll-free number in orderto give your inquiry prompt attention. Have thefollowing information available to give the CustomerAssistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or theplate at the top left of the instrument panel andvisible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concernwill likely be resolved at a dealer’s facility. That iswhy we suggest following Step One first.
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STEP THREE (U.S. Owners):Both General Motorsand your dealer are committed to making sure you arecompletely satisfied with your new vehicle. However,if you continue to remain unsatisfied after following theprocedure outlined in Steps One and Two, you canfile with the Better Business Bureau (BBB) AutoLine Program to enforce your rights.
The BBB Auto Line Program is an out of court programadministered by the Council of Better BusinessBureaus to settle automotive disputes regarding vehiclerepairs or the interpretation of the New VehicleLimited Warranty. Although you may be required toresort to this informal dispute resolution program prior tofiling a court action, use of the program is free ofcharge and your case will generally be heard within40 days. If you do not agree with the decision given inyour case, you may reject it and proceed with any othervenue for relief available to you.
You may contact the BBB Auto Line Program using thetoll-free telephone number or write them at thefollowing address:
BBB Auto Line ProgramCouncil of Better Business Bureaus, Inc.4200 Wilson BoulevardSuite 800Arlington, VA 22203-1838
Telephone: 1-800-955-5100dr.bbb.org/goauto
This program is available in all 50 states and the Districtof Columbia. Eligibility is limited by vehicle age,mileage and other factors. General Motors reserves theright to change eligibility limitations and/or discontinueits participation in this program.
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Transportation Options
Warranty service can generally be completed while youwait. However, if you are unable to wait, GM helpsto minimize your inconvenience by providing severaltransportation options. Depending on the circumstances,your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide shuttle service to getyou to your destination with minimal interruption ofyour daily schedule. This includes one-way or round tripshuttle service to a destination up to 10 miles (16 km)from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and publictransportation is used instead of the dealer’s shuttleservice, the expense must be supported by originalreceipts and can only be up to the maximum amountallowed by GM for shuttle service. In addition, forU.S. customers, should you arrange transportationthrough a friend or relative, limited reimbursement forreasonable fuel expenses may be available. Claimamounts should reflect actual costs and be supportedby original receipts. See your dealer for informationregarding the allowance amounts for reimbursement offuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesyrental vehicle or reimburse you for a rental vehicle thatyou obtain if your vehicle is kept for a warranty repair. Ifyou obtain a rental vehicle on your own, please see yourdealer for the maximum number of days allowed and theallowance per rental day. Rental reimbursement must besupported by original receipts. This requires that you signand complete a rental agreement and meet state, local,and rental vehicle provider requirements. Requirementsvary and may include minimum age requirements,insurance coverage, credit card, etc. You are responsiblefor fuel usage charges and may also be responsible fortaxes, levies, usage fees, excessive mileage, or rentalusage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as acourtesy rental.
Additional Program Information
All program options, such as shuttle service, may not beavailable at every dealer. Please contact your dealerfor specific information about availability. All CourtesyTransportation arrangements will be administeredby appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,change, or discontinue Courtesy Transportation atany time and to resolve all questions of claim eligibilitypursuant to the terms and conditions describedherein at its sole discretion.
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