2009 PONTIAC G8 phone

Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-ROADSIDE (762-3743);
(Text telephone (TTY):
1-888-889-2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information ready:
Your name, home address, and
home telephone number
Telephone number of your
location
Location of the vehicle
Model, year, color, and license
plate number of the vehicle
Odometer reading, Vehicle
Identication Number (VIN), and
delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Pontiac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Pontiac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
12-6 Customer Information

If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move your vehicle only if
its position puts you in danger or
you are instructed to move it by a
police officer.
Give only the necessary and
requested information to police
and other parties involved in the
crash. Do not discuss your
personal condition, mental frame
of mind, or anything unrelated to
the crash. This will help guard
against post-crash legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 12-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name, address,
phone number, driver’s license
number, vehicle license plate,
vehicle make, model and modelyear, Vehicle Identication
Number (VIN), insurance
company and policy number,
and a general description of the
damage to the other vehicle.
If possible, call your insurance
company from the scene of the
crash. They will walk you through
the information they will need.
If they ask for a police report,
phone or go to the police
department headquarters the next
day and you can get a copy of the
report for a nominal fee. In some
states/provinces with “no fault”
insurance laws, a report may not
be necessary. This is especially
true if there are no injuries and
both vehicles are driveable.
12-12 Customer Information

GM will not access this data or
share it with others except: with the
consent of the vehicle owner or, if the
vehicle is leased, with the consent
of the lessee; in response to an
official request of police or similar
government office; as part of GM’s
defense of litigation through the
discovery process; or, as required
by law. Data that GM collects or
receives may also be used for GM
research needs or may be made
available to others for research
purposes, where a need is shown
and the data is not tied to a specic
vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use. See alsoOnStar
®
System on page 4-35in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may result
in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Customer Information 12-17

Online Owner Center............12-3
OnStar, Privacy..................12-17
OnStar
®System, see
OnStar®Manual...............4-35
Outlet Adjustment.................. 7-9
Outlets
Accessory Power................ 4-9
Outside
Convex Mirror..................2-18
Power Mirrors..................2-17
Owner Checks and
Services..........................11-9
Owner Checks, Service.......... 9-5
Owners, Canadian.................... ii
P
Paint, Damage...................9-102
Park
Shifting Into.....................8-12
Shifting Out of..................8-13
Park Brake..........................8-11
Parking
Over Things That Burn......8-14Parking (cont.)
Parking Your Vehicle............8-14
Passenger Airbag Status
Indicator..........................4-14
Passenger Sensing
System...........................1-27
Passing..............................8-23
Perchlorate Materials
Requirements, California...... 9-3
Perimeter Lighting.................. 5-4
Phone
Bluetooth
®.......................6-25
Power
Door Locks........................ 2-9
Electrical System..............9-36
Retained Accessory (RAP).... 8-3
Seat................................. 1-2
Steering Fluid...................9-21
Windows.........................2-15
Pressure Cap......................9-19
Privacy.............................12-16
Event Data Recorders.....12-16
Navigation System..........12-17
OnStar..........................12-17
Radio Frequency
Identication................12-17
R
Radio Frequency
Identication
(RFID), Privacy...............12-17
Radio(s)............................... 6-3
Radios
Reception........................6-36
Setting the Clock................ 6-2
Theft-Deterrent.................6-35
Reading Lamps..................... 5-4
Rear Door Security Locks....... 2-9
Rear Heated Seats................ 1-5
Rear Seat Operation.............. 1-5
Rearview Mirrors..................2-16
Reclining Seatbacks............... 1-3
Recommended Fluids and
Lubricants......................11-12
Recreational Vehicle Towing....9-89
Remote Keyless Entry
(RKE) System.................... 2-3
Remote Keyless Entry
(RKE) System, Operation..... 2-4
Remote Vehicle Start............. 2-6
Removing the Flat Tire and
Installing the Spare Tire.....9-77
INDEX i-7